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사팃 그랜드 뷰 호텔 여행 후기

3.5 out of 5
사팃 그랜드 뷰 호텔
28 Moo 7 Soi Karnjanaruji 3, Sumnakkham, Sadao

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 49개 이용 후기 중 9개" "
평점 8 - 좋아요. 49개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 14개" "
평점 4 - 별로예요. 49개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 4개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Arvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean and tidy
2024년 4월에 1박 숙박함

8/10 - 좋아요

Arvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So far ok and good environment also the room clean and tidy
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Arvin

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Salley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very satisfied with Satit Hotel
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Hing Seng

2024년 1월에 2박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for taking the time to rate your stay at Satit Grand View Hotel. We appreciate your feedback as it is crucial for our improvement. We're sorry to hear that your experience did not fully meet your expectations. We are committed to providing our guests with the highest quality services and facilities. Could you please share more details about what aspects of your stay could be improved? Your insights are valuable to us and will help us address any issues to enhance our future guests' experiences. We hope to have the opportunity to welcome you back and deliver a more satisfying experience.

8/10 - 좋아요

Nursia Kristin Simbolon

좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for your generous rating of 4 out of 5 following your stay at Satit Grand View Hotel! We're thrilled to know that you had a positive experience with us. We strive for excellence and are always looking for ways to make our guests' stays even better. If there are any specific areas or services you think we could improve upon, we'd love to hear your thoughts. Your feedback is invaluable to us in our mission to provide the best possible experience for all our guests. We look forward to the opportunity to welcome you back and aim for that perfect score!

2/10 - 너무 별로예요

Wong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
We are truly sorry to see that your experience at Satit Grand View Hotel did not meet your expectations, reflected in the 1 out of 5 rating. We take your feedback seriously and are committed to providing our guests with the highest standards of service and hospitality. Could you please share more details about the issues you encountered during your stay? Your insights are invaluable to us for making necessary improvements and ensuring that future stays are enjoyable and comfortable for all our guests. We sincerely hope to have the opportunity to restore your confidence in our hotel and welcome you back for a much improved experience.

10/10 - 훌륭해요

Mustarudin

2023년 11월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you so much for your fantastic review and for giving us a perfect score! We're delighted to hear that our convenient location, close to stores, food and beverage stalls, and shopping areas, significantly enhanced your stay at Satit Grand View Hotel. We strive to offer a memorable experience for our guests, and it's encouraging to know we've succeeded in making your visit enjoyable. We look forward to welcoming you back for another exceptional stay. Don't hesitate to reach out for your future visits; we're always here to ensure your stay is nothing short of perfect!

10/10 - 훌륭해요

MOHD NOR 님, SEREMBAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is just walking distance to convenient stores, FnB stalls and shopping areas
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you so much for your fantastic review and for giving us a perfect score! We're delighted to hear that our convenient location, close to stores, food and beverage stalls, and shopping areas, significantly enhanced your stay at Satit Grand View Hotel. We strive to offer a memorable experience for our guests, and it's encouraging to know we've succeeded in making your visit enjoyable. We look forward to welcoming you back for another exceptional stay. Don't hesitate to reach out for your future visits; we're always here to ensure your stay is nothing short of perfect!

10/10 - 훌륭해요

Ting

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great service, even got a free perfume as a souvenir from the hotel
2023년 8월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service and the special souvenir perfume. At Satit Grand View Hotel, we always strive to go above and beyond to create memorable experiences for our guests, and we're delighted that we could add a little extra to your stay. We hope the perfume serves as a pleasant reminder of your time with us and that we'll have the pleasure of welcoming you back in the future for another exceptional stay. Your satisfaction is our greatest reward!

2/10 - 너무 별로예요

Raymond

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Both rooms air condition were not working. The rooms were very hot. We checked out immediately.
2023년 5월에 2박 숙박함
답변 제공: Bow: The owner of Satit Grand View Hotel 님, 2024년 3월 9일
We deeply regret to hear about the air conditioning issues you encountered in your rooms and the discomfort it caused during your stay. Our team at Satit Grand View Hotel sincerely apologizes for this inconvenience. We understand how important a comfortable environment is and we missed providing that for you this time.For future reference, we encourage our guests to report any dissatisfaction or issues to our reception immediately. We are fully committed to resolving any concerns promptly, including offering a room change when necessary, to ensure your stay is comfortable and enjoyable.We have taken your feedback seriously and are working diligently to ensure our air conditioning systems are thoroughly checked and maintained to prevent such issues from arising again. We value your comfort and satisfaction above all and would love the opportunity to demonstrate our improved standards should you choose to stay with us again.Please feel free to reach out to our guest relations team if you wish to discuss this matter further or if there is anything more we can do to make amends. Again, we apologize for the inconvenience and hope to have the chance to welcome you back for a stay that meets and exceeds your expectations.

6/10 - 괜찮아요

Emma

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Just because the room is reasonable price doesn’t mean the room can’t be clean
2023년 4월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for taking the time to provide your feedback. We want to sincerely apologize for the condition of your room during your stay. At Satit Grand View Hotel, we believe that every guest deserves a clean, comfortable environment, regardless of the room rate. The cleanliness of our rooms is a top priority, and it's clear we did not meet our own high standards in your case.Please know that we've addressed this issue directly with our housekeeping team to ensure our cleaning protocols are followed more rigorously. We're committed to making the necessary improvements to provide all our guests with the quality experience they expect and deserve.We hope you'll consider staying with us again. We'd welcome the opportunity to demonstrate our commitment to excellence and to regain your trust. If there's anything specific we can do to make your next stay more enjoyable, please don't hesitate to let us know.

6/10 - 괜찮아요

soo haw

2023년 4월에 3박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for taking the time to share your feedback with us. We're glad to have had the opportunity to serve you at Satit Grand View Hotel, though we see there was room for improvement in making your stay exceptional. We strive to provide our guests with the highest level of service and comfort, and it seems we fell short of that goal this time.If you could share more specific details about what aspects of your stay did not meet your expectations, we would greatly appreciate it. Your insights are invaluable for us to address any issues and enhance our services for a better guest experience in the future.We hope to have the opportunity to welcome you back and provide you with a stay that not only meets but exceeds your expectations. Please let us know how we can make your next visit more enjoyable.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you so much for your fantastic review and for awarding us a perfect score! We're overjoyed to hear that you had such a wonderful experience at Satit Grand View Hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it's rewarding to know we've succeeded with your stay.We hope your time with us will be a cherished memory and that we'll have the pleasure of welcoming you back in the future. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out.Thanks again for choosing Satit Grand View Hotel. We look forward to serving you again soon!

10/10 - 훌륭해요

MALVINDER

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you so much for your fantastic review and for awarding us a perfect score! We're overjoyed to hear that you had such a wonderful experience at Satit Grand View Hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it's rewarding to know we've succeeded with your stay.We hope your time with us will be a cherished memory and that we'll have the pleasure of welcoming you back in the future. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out.Thanks again for choosing Satit Grand View Hotel. We look forward to serving you again soon!

8/10 - 좋아요

Daniel

2022년 12월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you so much for your fantastic review and for awarding us a perfect score! We're overjoyed to hear that you had such a wonderful experience at Satit Grand View Hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it's rewarding to know we've succeeded with your stay.We hope your time with us will be a cherished memory and that we'll have the pleasure of welcoming you back in the future. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out.Thanks again for choosing Satit Grand View Hotel. We look forward to serving you again soon!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel in Dannok
Grand entrance. Convenient location, nice hotel, ok breakfast included. Spa on site. Laundry service excellent
2020년 2월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for taking the time to share your wonderful experience at our hotel in Dannok. We're delighted to hear that you appreciated the grand entrance, our convenient location, and the overall quality of your stay, including the complimentary breakfast. It's also great to know that you found our spa services and laundry service to be excellent.Our team strives to provide exceptional service and amenities to ensure our guests have a memorable and comfortable stay. Your feedback is incredibly encouraging and motivates us to continue upholding our high standards.We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to experience on your next visit or if you have any special requests, please don't hesitate to let us know. Thank you again for choosing our hotel, and see you soon!

4/10 - 별로예요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
We sincerely appreciate your feedback and are genuinely sorry to hear that your experience did not meet the high standards we strive to uphold. At Satit Grand View Hotel, ensuring the comfort and satisfaction of our guests is our utmost priority, and it's clear we fell short in your case.We are committed to understanding and rectifying any issues our guests encounter. Could you please share more specifics about what aspects of your stay were disappointing? Your insights are invaluable to us for making immediate improvements.We would like the opportunity to regain your trust and hope you will consider giving us another chance. Please reach out to us directly to discuss how we can make this right and possibly to personalize your next stay to ensure it exceeds your expectations.Thank you for bringing these matters to our attention. We look forward to hearing from you and hope to have the chance to welcome you back under better circumstances.

6/10 - 괜찮아요

Ong Choi

2019년 10월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for taking the time to rate your stay with us. While we're glad to have served you, it's clear from your rating that there were aspects of your experience that did not meet your expectations. We strive for excellence and regret that we fell short during your visit.We would greatly appreciate it if you could share more detailed feedback on what areas we could improve. Whether it's our services, facilities, or any other aspect of your stay, your insights are invaluable for our continuous improvement.We're committed to enhancing our guests' experiences and hope to have the opportunity to welcome you back. We aim to not only meet but exceed your expectations on your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to shops
2019년 7월에 1박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
Thank you for taking the time to review your stay with us on Expedia. We're pleased to hear that you found our location convenient for accessing nearby shops, as we aim to offer a stay that combines comfort with convenience for all our guests.We notice, however, that your overall rating suggests there may have been aspects of your stay that didn't fully meet your expectations. We are committed to providing an exceptional experience for every guest, and we would greatly appreciate any further feedback you could provide on areas where we might improve. Whether it's our services, amenities, or any other aspect of your stay, your insights are crucial for us to enhance our guest experience.We hope to have the opportunity to welcome you back and deliver a more satisfying stay in the future. Please do not hesitate to reach out to us directly with any specific requests or suggestions for your next visit.Thank you again for choosing us for your visit. We look forward to the opportunity to serve you better on your next stay.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 7월에 3박 숙박함
답변 제공: Bow: the owner of the hotel 님, 2024년 3월 9일
We're truly sorry to read about your disappointment with your stay at our hotel. It's concerning to us that we did not live up to the standards we strive for, and for this, we offer our sincerest apologies. Our goal is always to provide a welcoming, comfortable, and satisfying experience for all our guests, and it's clear we missed the mark in your case.We take your feedback very seriously and would like to learn more about the specifics of your experience so we can take immediate corrective action. Whether it concerns our service, accommodations, or any other aspect, your detailed insights are invaluable for us to make necessary improvements.We're committed to making things right and would appreciate the opportunity to discuss how we can address your concerns directly. Please consider reaching out to us at your convenience so we can work towards restoring your faith in our hotel.Thank you for bringing these matters to our attention. We hope to have the chance to prove to you that we can meet and exceed the high standards our guests expect and deserve.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

8/10 - 좋아요

Yee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
location very good overall are good
2018년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Stay at Satit
Overall experience was okay. For the stay on the first night, the man at reception provided my group with smaller rooms instead of the larger rooms we paid for. In the morning, we made an inquiry with the lady at reception, and she corrected their mistake by providing access to the larger rooms we paid for but did not apologise for their error in providing the smaller rooms. The remaining days stay was comfortable. Breakfast provided did not taste good except for the freshly made egg options which was okay.
2018년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

每間房間都沒有吹風機
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

Kim Foong

좋아요: 청결 상태, 객실의 편안함
房间不错,晚上到凌晨四点有点吵
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Ooi 님, Malaysia

In room safe box not unlock first for guest to use. Cleaner not quick respond to guest request on room cleaning, waiting more than two hours for them to come.
2018년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Family Trip
overall is good...but have some mistake during check in
2018년 3월에 1박 숙박함

4/10 - 별로예요

Lim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
The room very terible,so dirty got crocchoch in the bed
2018년 3월에 1박 숙박함

8/10 - 좋아요

gerald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Basic but clean. Suitable for a overnight stay
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2017년 12월에 1박 숙박함

8/10 - 좋아요

Sri 님, Ipoh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
The stay is nice and the breakfast was acceptable.
2017년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

8/10 - 좋아요

Lim

좋아요: 청결 상태, 객실의 편안함
Holiday
Overall is good this hotel stay . Just the inside building old feel .
2017년 7월에 1박 숙박함

8/10 - 좋아요

Pepper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel but cheaper n better hotels are nearby
The breakfast was very simple.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Uvaraj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Low

Hotel furnishings kinda old but still acceptable for a short staycation. Walking distance to local entertainment clubs.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Not recommended
Bad bed poor water supply, got kettle but coffee powder..

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Close to entertainment spot!
Little worry about hotel security, as anyone are allowed to come into lobby and room to promote their products/services.

6/10 - 괜찮아요

Tong Heng

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Kevin R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Tomas

좋아요: 청결 상태, 객실의 편안함
You get what you pay for
Plenty parking outside, massive reception area, with swift check-in. Room is of good size, suite, but the light buttons are very hard to find. Bed big and comfortable. Bathroom ok, with rain shower. Very nice, but at this stay, only hot water in shower. Breakfast is a disaster, toast and pre fried eggs available and an assortment of thai/chinese dishes. WiFi non existing on 6th floor.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Switches dangling
Light Switches are dangling and secured properly.. Advice to think twice before make booking

6/10 - 괜찮아요

Tomas

Good location, but a little dated.
Stayed one night. Good location. Plenty of parking. Grand foyer, quick check in. Room was ok, took the suite and it was spacious. Room smelled very bad from smoke, but opening the windows for an hour took care of that. Bed big and comfortable. Breakfast a disaster. Coffee and fried eggs available. Toaster broken. Some odd items catering for the malaysian customer was served, but didn't appeal to me, or should I say, the farang pallet. All and all, the hotel is ok, but could do good if updated somewhat. Still stuck in the 1980s.

8/10 - 좋아요

pitoon

좋아요: 직원 및 서비스
Holiday
Within walking distance of all foods and places. Friendly staff and place is good

4/10 - 별로예요

Sam 님, Kuala Lumpur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are quite run down. Parking is terrible.
Not many people stay while other hotel were fully booked. No wonder rooms are still available! No next time.

6/10 - 괜찮아요

Andy 님, Dannok thailand

별로예요: 객실의 편안함
Hotel near to border... 10 minutes walk
The breakfast not really good.. same menu everyday.but overall is okay when I staying here.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

tushar 님, singapore

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay in the center of Danok
Pleasant stay. The hotel housekeeping are very helpful and clean the rooms very fast. They even quickly changed our room to give us a more comfortable room.