"The Loisium is perfectly located amidst the vineyards and the views are second to none. The challenges I have with the hotel are as follows:
- the hotel room we had didn’t smell great and over our three day stay, we had large flies in our room each day. There was no food in the room and we thought the room was being cleaned but the flies were there and still smelt funny
- despite being located in the middle of Champagne, the number of champagnes available by the glass were v limited and the mark-up on the bottles were astonishing.
- a petty point but we were offered a glass of champagne in the evening but when we sought to redeem it at the bar, we were offered Sauvignon Blanc from the Loire instead. When we asked the bartender about it, she was decidedly defensive which raised eyebrows. I do recognise this is a petty comment especially as the wine was free but from a communications perspective, it was unusual."