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"Everything was pretty self served. One downside every night usually there is a bit of a line up at the lobby to take the elevator back to the room. Also if you needed any type of luggage service in the morning better go early or else there is also a big lineup to get helped."

"The room was comfy and clean. Highlight was the bathroom shower and tub. Also, the buffet breakfast was delicious."

"This hotel and staff are exceptional. Arrive to check in and there are multiple staff to help. There is a cart with cleansers, hair brushes, shavers etc if you have forgotten anything. Check in is smooth, room is clean, quiet and spacious. Family Mart and Lawson right across the road, 5 minute walk to Osaka Station and the Metro. On check out, they have a luggage delivery service to the next hotel which I would highly recommend. Will definitely be staying here again in the future. "

"new and clean "

"The hotel is modern and well maintained. The restaurant was very good. The gym was adequate and had the best view on the 31st floor. We liked the hotel. But even with the corner room, our room felt cramped. The room layout was more aesthetic, less functional. "

"Staff was able to hold luggage. Room was spacious. Slippers and Pj were provided. Check out was easy at the kiosk. "

"Everything was super!"

"Beautiful room. Helpful staff. "

"Excellent location, good room"