4/10
Customer service was horrible. 2 employees talking about a guest (phone complaint) and after they were done saying " I don't care who is gonna refund your money" she asked me "did you book online?" Well I certainly didn't book while I was standing there! Also, hotel smelled horrible like dirty towels, guest elevators are also used as "service" elevators, bins of dirty laundry with guests...like WTH!!! No luggage racks available!! When I asked for 1 she said, guests keep them in their rooms to use. Are you freaking kidding me!!! I mean I could've stayed at Motel 6 this! I take my own toiletries, but my daughter likes to use the hotels and they were ALL empty๐ก Maintenance man was very nice.
Luanna
2025๋
7์์ 4๋ฐ ์๋ฐํจ