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옴니 라 맨션 델리오 여행 후기

4 out of 5
옴니 라 맨션 델리오
112 College St, San Antonio, TX

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 2126개 이용 후기 중 1578개" "
평점 8 - 좋아요. 2126개 이용 후기 중 315개" "
평점 6 - 괜찮아요. 2126개 이용 후기 중 130개" "
평점 4 - 별로예요. 2126개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 2126개 이용 후기 중 43개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Kyong Dong

2023년 7월에 1박 숙박함
답변 제공: Omni La Mansion Del Rio 님, 2023년 7월 27일
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

6/10 - 괜찮아요

yoonha

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 1월 10일
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

4/10 - 별로예요

JOON YONG

2022년 3월에 2박 숙박함

6/10 - 괜찮아요

Byung hwan

별로예요: 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Olivia A. 님, 2021년 11월 10일
Thank you for your rating. We hope to welcome you back again in the near future.

10/10 - 훌륭해요

Mary Jo

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was a 10!!! Very friendly and very accommodating. Would stay here again and again 😉
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ruby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Chico

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The riverside view was amazing! Beautiful, clean and quiet!
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the architecture and openness of the hotel. Great location on the Riverwalk
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 편의 시설/서비스
Excellent, friendly staff and beautiful room with amazing view and access to activities.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for your kind words! We are pleased to hear that you enjoyed your stay with us! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for the review. We appreciate your kind words about our staff. We look forward to welcoming you back again in the near future!

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in the heart of riverwalk.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

10/10 - 훌륭해요

Predrag

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is conveniently located on the river walk within the walking distance to restaurants and attractions. We had a great stay in one of the river view rooms. We only had a breakfast at the hotel. The breakfast was delicious and we enjoyed the outside seating. All staff we had contact with were polite and helpful.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for your kind words! We are pleased to hear that you enjoyed your stay with us! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to welcoming you back soon.

6/10 - 괜찮아요

Mary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This is an older property. It’s very central to the river walk, so if that’s where you’re going it’s perfect. Man of The rooms open to outside & have glass patio doors. I wouldn’t have felt safe if I wasn’t with my husband. The parking is either valet or a garage across the street. I really felt uncomfortable leaving my vehicle in the parking garage. The room was okay. We did have a roach crawling across the bathroom. The elevator is small & old. It’s just an old and odd hotel.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for your feedback. We are truly disappointed to know you felt any discomfort at our property. Please accept our sincere apologies that your recent visit was less than exceptional. This is unacceptable and I assure you we will address this. We hope you will afford us a future opportunity to regain your confidence.

10/10 - 훌륭해요

Rob

Great staff
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for the review. We appreciate your kind words about our staff. We hope you will stay with us again in the near future!

10/10 - 훌륭해요

Daria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful older historic hotel right on the river walk. The pool area is very nice and you are able to walk to the Alamo and all the restaurants along the river. We enjoyed our stay and would definitely stay here again on our next trip to San Antonio.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 16일
Thank you for your kind words! We are pleased to hear that you enjoyed your stay with us! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff went above and beyond. Great experience!
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 16일
Thank you for the wonderful review! We look forward to welcoming you back again in the near future!

4/10 - 별로예요

Michael K

출장 여행
별로예요: 숙박 시설 상태 및 시설
This property is very, very tired. Outdated color scheme, worn carpets, hallways walking to rooms worn and tired, door to room required a very hard pull to close. The only upside is that it is close to the riverwalk. This is certainly not up to the standards you respect from an Omni property.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the feedback. Please accept our sincerest apologies for the challenges experienced while in our care. We hope to have another opportunity to provide you with an improved experience in the future.

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review! We look forward to your return!

10/10 - 훌륭해요

Joyce 님, Westminster

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hd my entire family staying there. They were pleased and happy how convenient it was to get around and the staff was helpful.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the wonderful review! We hope you will visit us again in the near future!

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved this place. We parked across the street for $10 a day v/s $50 or $60 valet @ hotel. Staff is super friendly & helpful. The entire hotel is clean & upscale. Our room was huge & wonderful. Clean as well. The restaurant on site was great! The food was really good & staff was friendly. The bar was nice, we took our cocktails outside & drank in the courtyard. The hotel is right on the Riverwalk which we loved. We will definitely return.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review! We are delighted to know you had a wonderful time during your stay with us! We hope you will choose us again next time when visiting San Antonio.

8/10 - 좋아요

John 님, Canton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect spot! Beautiful. Wish the few elevators were updated, really slow.
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review. We are pleased to know you had an excellent time during your stay with us! We look forward to your return!

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything about this hotel. Location on the Riverwalk is perfect. We had a spacious room that was both elegant and comfortable. Staff friendly and helpful. Great 2 night stay!!
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review! We are thrilled to know that you had an overall positive experience during your stay with us! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to your return!

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
View of river
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review & kind words about our staff! We look forward to your return!

10/10 - 훌륭해요

Claudia 님, San Anselmo

연인과의 여행
Enjoyed learning about the history of the property and its proximity to the River Walk
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for your kind words! We are pleased to hear that you enjoyed your stay with us! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for the review! We look forward to your return!

10/10 - 훌륭해요

María

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 12일
Thank you for the review! We look forward to your return!

6/10 - 괜찮아요

Francisco

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room had no towels. For a busy eclipse weekend, the hotel bar had only 1 bartender/waiter working. They could have done better.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 10일
Thank you for the feedback. We deeply regret the underwhelming experience you received. We hope you will afford us a future opportunity to regain your confidence.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, safe, and clean.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 9일
Thank you for the review! We look forward to your return!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 10일
Thank you for the review! We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 9일
Thank you for the review! We look forward to your return!

10/10 - 훌륭해요

MARGARET

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service and a beautiful hotel! Staff was very attentive. My request for adjoining rooms was granted which allowed my family to spend more time together. Our rooms overlooked the River Walk which was also beautiful.
2024년 3월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 9일
Thank you for the wonderful review! We are thrilled to hear you & your family had a wonderful experience with us at our beautiful property. We look forward to your return!

8/10 - 좋아요

Guy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
Thank you for the review! We look forward to your return!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 5일
Thank you for the review! We look forward to your return!

2/10 - 너무 별로예요

Jenny

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel’s system was down during our entire stay so our credit card information was stored on a small piece of paper written down by hotel staff. Felt very risky having my info outside of the computer system.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 4일
Thank you for your feedback. Since Friday, March 29, Omni Hotels & Resorts has been responding to a cyberattack on its systems. Upon learning of this issue, Omni immediately took steps to shut down its systems to protect and contain its data. As a result, certain systems were brought offline, most of which have been restored. We truly apologize for any discomfort you may have felt while in our care. Please feel free to contact the hotel directly if you have any further questions or concerns.

10/10 - 훌륭해요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind and helpful from the lobby staff to the room service cleaning staff as well as the restaurant Staff.
2024년 3월에 2박 숙박함
답변 제공: Jutan 님, 2024년 4월 1일
We are so happy you enjoyed your stay! We look forward to you visiting us again at the Omni La Mansion .

8/10 - 좋아요

Doug

2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thank you for the review! We look forward to your return!

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only downside to staying here is the parking situation. Hotel itself only had valet. However there is a parking deck literally across the street for $10. We did valet on our final night for $50 just to make loading the car at check out easier.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 4일
Thank you for the review! Thank you for the honest feedback as this is always appreciated. We look forward to welcoming you back again in the future!

10/10 - 훌륭해요

Lissett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome!
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 4일
Thank you for the review! We are pleased to know you had an amazing over all stay. We look forward to welcoming you back again in the future!

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Old and outdated.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 4일
Thank you for the review. We are disappointed to hear your stay was less than envisioned. We hope to be able to afford a future opportunity for an improved experience.

8/10 - 좋아요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El cuarto es muy pequeño
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for the review! We apologize for any inconvenience you may have experience during your stay. We hope you will visit us again in the near future!

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting with fountains, open air balconies, glass doors etc. Staff was wonderful!
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for the review! We look forward to welcoming you back again in the future!

8/10 - 좋아요

Timothy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
First time visiting San Antonio with family. We did some research on the property but unfortunately not enough. Few things to consider before booking. There is NO parking at the property. Ballet parking is $50 and the public parking across the street is $30 overnight. Our room had no microwave and NO windows at all. (We had a double glass door) which we totally disliked. There is also no washer/ dryer available for guests.
답변 제공: Hotel Management 님, 2024년 3월 25일
Please accept our sincere apologies for your stay being less than you had envisioned. Our aim is to always provide a memorable experience that leaves our customers excited to return. We routinely survey our area and assure you the 55 valet parking fee we charge is very comparable to other downtown hotels. We hope this does not deter you from visiting San Antonio in the future. We hope you will visit us again.

10/10 - 훌륭해요

Mauricio 님, Addison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for the review! We look forward to your return!

10/10 - 훌륭해요

Darryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel located in an excellent place.
2024년 3월에 1박 숙박함
답변 제공: Angel W 님, 2024년 3월 23일
Thank you for your great feedback. We look forward to seeing you again!

10/10 - 훌륭해요

Patricia L

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Parking was questionable. $60 to valet for one night is a bit over the top. We parked across the street, but was a bit inconvenient. The registration upon arrival was really a nightmare because there is little access to registration except for two cars at a time and you have to be out on the street before you can get into the hotel. Other than that the hotel is beautiful and we enjoyed it.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 22일
Thank you for your review and feedback. We are pleased to know that you enjoyed your overall stay with us. We routinely survey our area and assure you the 55 valet parking fee we charge is very comparable to other downtown hotels, however, we apologize for the long wait time for your vehicle. We are focused on delivering memorable experiences, and we will certainly use your feedback to improve our property and service levels. We hope to welcome you back again in the near future.

10/10 - 훌륭해요

Norma Irma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really clean nice staff close to Riverwalk
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 22일
Thank you for the wonderful review. We are pleased to hear that you enjoyed your stay with us. We are very fortunate to have the River Walk right outside our doors. We hope to welcome you back again soon.

10/10 - 훌륭해요

Thelma

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On the river walk
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 21일
Thank you for the review! We look forward to welcoming you back again in the near future!

10/10 - 훌륭해요

Kimberly

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the balcony and ability to walk directly out onto the Riverwalk. And of course pet friendly is always a plus.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for the review. We are very fortunate to have the River Walk right outside of our doors! We are happy to hear you had an overall positive experience. We look forward to your return!

10/10 - 훌륭해요

Courtney

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it! Very family friendly. The hotel is located in prime area! It is built on the river walk and a family friendly walk to the Alamo. No complaints. Staff was amazing and facility was awesome. This will be my families go to hotel when we travel to San Antonio.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Thank you for the review. We are pleased to hear you had an overall positive experience with us during your stay & appreciate your kind words about our staff and service levels. We look forward to welcoming you back again in the future!