You are very welcome.

Dear Sarah,We apologize for the disappointment you experienced during your stay. Providing a satisfying experience for our guests is our utmost priority, and we regret that we fell short of meeting your expectations regarding breakfast availability and customer service. We will address these concerns with our team to ensure improvements are made. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Sincerely, Hotel Manager

Dear Alicia,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay. If there's anything specific you loved about your visit or any suggestions you have for us, we'd love to hear them. We hope to have the pleasure of welcoming you back again soon for another outstanding stay!Sincerely, Hotel Manager

Dear Justin E,Thank you for your feedback. We apologize for any inconvenience caused by the condition of the corridor and stairs carpet during your stay. We appreciate your understanding regarding our renovation efforts. Your comments will be shared with our team to ensure that cleanliness standards are upheld throughout the property. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager

Dear Robert,We're sorry to learn that your stay did not meet your expectations. Your feedback is valuable, and we apologize for any shortcomings you experienced during your time with us. We'll use your comments to improve our services and facilities for future guests. If you'd like to discuss your concerns further, please don't hesitate to reach out.Sincerely, Hotel Manager

Dear Gregory,We deeply regret the inconveniences you encountered during your stay, and we sincerely apologize for any disruptions to your experience. Your satisfaction is of the utmost importance to us, and we truly appreciate your feedback. Rest assured that we will thoroughly investigate each issue you have brought to our attention. Our team is committed to taking the necessary actions to address these concerns and ensure that they do not occur in the future. We kindly request your understanding and reconsideration to visit us again. We value your patronage and would love the opportunity to provide you with a much-improved stay that reflects the high standards we strive for. Once again, we apologize for any shortcomings and assure you that your comments have been taken to heart. Thank you for bringing these matters to our attention, as they help us continually improve and enhance the experiences of our valued guests. We look forward to the possibility of welcoming you back and providing you with an exceptional stay.Sincerely, Hotel Manager

Dear Vanessa,Greetings! Knowing that you had a wonderful time while staying at our hotel made us happy. We are committed to providing the best service possible to our guests. Your perfect rating is a validation of our efforts and motivates us to keep providing our very best to you. We anticipate seeing you soon!Sincerely, Hotel Manager

Dear Jasmine,I want to personally apologize for the experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and address them effectively. Looking forward to seeing you back again.Sincerely, Hotel Manager

Dear Johanna,We apologize for the unpleasant experience you had during your stay. It's disheartening to hear about the strong musty smell, dirty stained carpet, and cigarette smoke odor in your non-smoking room. This falls far below our standards of cleanliness and comfort. Please rest assured that we take your feedback seriously and will address these issues promptly with our housekeeping and maintenance teams. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a much-improved experience in the future. If you choose to stay with us again, please don't hesitate to reach out to our front desk team immediately so we can address any concerns right away.Sincerely, Hotel Manager

Dear Geoffrey,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

Dear Laura,Thank you for sharing your concerns with us. We apologize if there were discrepancies between the offered amenities and your experience. Your feedback is essential, and we will work diligently to ensure that our offerings accurately reflect the guest experience. Please feel free to reach out to our team directly with any further concerns or suggestions. We appreciate your input and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

Dear Bobby,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager

Dear Sharon,Thank you for your rating. We're glad to hear that your overall experience was positive. If there's anything specific that we can improve upon to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Ricky,We're truly sorry to learn about your unpleasant experience during your recent stay with us. Your feedback is concerning, and we apologize for failing to meet your expectations. Rest assured, we take cleanliness and guest comfort seriously, and we'll be addressing these issues promptly. Thank you for bringing them to our attention, and we sincerely apologize for any inconvenience caused.Sincerely, Hotel Manager

Dear Lynette,We're sorry to hear about the unpleasant musty smell you encountered during your stay. Maintaining a fresh and inviting atmosphere is a top priority for us, and we apologize for any discomfort it caused. Your feedback is valuable, and we'll take steps to address this issue promptly. Thank you for bringing it to our attention.Sincerely, Hotel Manager

Dear Joshua,Thank you for the perfect 10 out of 10 rating! We're thrilled to have met or exceeded your expectations. If there's anything specific you loved about your stay, or if you have any suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another outstanding experience!Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to give us your feedback on your stay. We appreciate it! I hope we can turn that 6 into a 10 next time you are passing through our area so we can give you another chance to experience our hotel's best features. We're always striving to improve and have noticed even small things can make a big difference in the overall experience.Sincerely, Hotel Manager

Dear Lorenda,Thank you for choosing our property for your stay, although we are disappointed to see that you have rated us with only one star. We apologize for any difficulties you may have encountered during your stay and we are committed to making sure that you have a pleasant experience. We would greatly appreciate your feedback so that we can identify and address any areas in which we fell short of your expectations. Our main priority is to ensure that you are completely satisfied and we hope that you consider staying with us again in the future. Sincerely, Hotel Manager

Dear LUIS ALFREDO MARTINEZ,We sincerely apologize for the lapses in service you experienced during your stay, including the missed breakfast and delayed cleaning. This is not reflective of our standards, and we're actively addressing these issues to ensure they don't recur. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to make it up to you on a future visit.Sincerely, Hotel Manager

Dear Liz,Thank you for taking the time to share your thoughts with us. We're pleased to hear that our convenient location and amenities met your expectations. Your feedback about cleanliness is valuable, and we appreciate your input. We'll address the areas you mentioned to ensure a more thorough cleaning for future guests. We hope to welcome you back and provide an even better experience.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for any negative impression left by our front desk service. Providing a warm and welcoming experience is a top priority, and we regret falling short of your expectations. Your feedback is invaluable, and we will address this issue with our team to ensure a more positive experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

Dear David,Thank you for taking the time to give us your feedback on your stay with us. Thank you for the 6 out of 10 stars. I hope you will give us another chance in the future next time you are passing through our area so we can turn that 6 into a 10.Sincerely, Hotel Manager

Dear Jose Fernando,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable, and we're addressing the issues you mentioned with our team to ensure improvements. Please reach out to our team directly so we can rectify this and make it right for you. We appreciate your understanding.Sincerely, Hotel Manager

Dear Raul,Thank you for sharing your rating. We value your feedback and are committed to improving. If there were specific areas where we fell short, please let us know so we can address them. We appreciate your stay and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

Dear Quentin,Thank you for your positive feedback! We're thrilled to hear that Monica at the front desk made your experience awesome and enjoyable. We apologize for any inconvenience regarding the towels for your room. Your feedback is valuable, and we'll address this promptly to ensure a seamless experience for future guests. We appreciate your understanding and hope to welcome you back soon.Sincerely, Hotel Manager

Dear Jenny,Thank you for your stay. I’m so sorry to hear that you were disappointed with your experience. We’re normally known for our exceptional attention to detail and regret that we missed the mark. If you give us a chance, we are intent on making this right, and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager

Dear Christopher,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

Dear Vanessa,Thank you for the kind words! We're delighted to hear that you had a nice stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any suggestions for improvement, please feel free to share.Sincerely,Hotel Manager

Dear James, I am very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely,Hotel Manager

Dear Alma,We sincerely apologize for the disappointing experience you had during your stay. This is far from the level of cleanliness and comfort we aim to provide to our guests. Your feedback is taken seriously, and we will be addressing these issues immediately to ensure a more pleasant stay for future guests. We understand that your experience was unsatisfactory, and we regret that it did not meet your expectations. Please know that this does not reflect our usual standards, and we appreciate your input as it helps us improve. We hope you might consider giving us another opportunity to provide you with a much more pleasant stay in the future.Sincerely,Hotel Manager

Dear Edward,At the outset, thank you for staying at our property. It is very disappointing to note your displeasure with the stay due to the mismatches to your expectations. My apologies for the inconvenience but will investigate and consider actions on priority. We take guest feedback quite seriously towards continuous improvement. I request your understanding and consideration to visit again.Sincerely,Hotel Manager

Dear Cynthia,We sincerely appreciate you sharing your experience with us. I want to extend my apologies for any disappointment you encountered during your stay. Our team will thoroughly investigate your concerns and take all necessary actions to improve the quality of our services and ensure a more enjoyable experience for our guests moving forward. We genuinely hope you'll consider giving us another opportunity to host you in the near future. Your satisfaction is our priority, and we look forward to welcoming you back soon.Sincerely,Hotel Manager

Dear Mario A,Thank you for your rating! We're glad to see that you had a positive experience during your stay. If there are any specific areas where we can improve and earn that 5th star on your next visit, please don't hesitate to share your feedback with us. We look forward to hosting you again soon!Sincerely,Hotel Manager

Dear Alejandro,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely,Hotel Manager

Dear Isaiah,We're sorry to see that your experience fell below expectations. Your feedback is valuable to us, and we would greatly appreciate more details about your stay to address the issues that impacted your visit. We're committed to providing a better experience, and we hope for the opportunity to make things right during your next visit.Sincerely,Hotel Manager

Dear Manuel,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay with us and that we were able to provide you with a clean, comfortable, and hospitable experience. We hope that you will consider staying with us again and will recommend our hotel to friends and family members.Sincerely,Hotel Manager

Dear Jesus,Thank you for your stay at our hotel. We are disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way.Sincerely,Hotel Manager

Dear Miguel,Thank you for your feedback! We are sorry everything about your stay did not reach up to our full potential. We have taken note of the comment mentioned and hope that any future stay with us reaches above your expectations. We will be excited to welcome you back again soon.Sincerely,Hotel Manager

Dear MAMUN,Thank you for your exceptional 8-star rating! We are thrilled to know that you had such a wonderful experience during your stay with us. Your high rating is greatly appreciated and serves as a testament to our commitment to providing exceptional service. We look forward to welcoming you back for another remarkable stay in the future.Sincerely,Hotel Manager

Dear Esteban,Thank you for sharing your rating. We apologize that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If there is anything specific you would like to address or discuss further, please let us know. We appreciate your patronage and hope to have the opportunity to make it up to you in the future.Sincerely,Hotel Manager

Dear Xihao,At the outset, thank you for staying at our property. It is very disappointing to note your displeasure with the stay due to the mismatches to your expectations. My apologies for the inconvenience but will investigate and consider actions on priority. We take guest feedback quite seriously towards continuous improvement. I request your understanding and consideration to visit again.Sincerely,Hotel Manager

Dear Jorge Luciano,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely,Hotel Manager

Dear Edward,We apologize for the inconvenience you experienced during your stay. Providing excellent service and a clean environment are our top priorities, and we're disappointed to have fallen short of your expectations. Your feedback is valuable to us, and we'll use it to make improvements. We hope you'll reconsider and give us another chance in the future to provide you with a better experience.Sincerely,Hotel Manager

Dear Hector Humberto,Thank you for sharing your feedback with us. We apologize for the disappointments you experienced during your stay. Your comments about the breakfast, broken juice machines, safe, parking, and cleaning concerns are important to us. We understand your frustration and want to assure you that we take these matters seriously. We're working to address these issues and improve our services to provide a better experience for our guests. We appreciate your understanding and hope you'll consider giving us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Manager

Dear Roberto,Thank you for sharing your feedback. We apologize for the negative experience you had during your stay. Providing a clean and pleasant environment for our guests is crucial to us, and we regret that we fell short of your expectations. We take your comments seriously and will address the issues with the cleanliness, smell, and AC in the room to ensure a more enjoyable experience for our guests in the future. We understand your concerns about the smell and lack of family-friendliness, and we'll use your comments to continually improve our services and facilities. Thank you for choosing our hotel, and we apologize for any inconvenience caused. Your feedback helps us continuously enhance our services. We hope you might consider giving us another chance in the future to provide you with an improved and more comfortable stay.Sincerely,Hotel Manager

Dear Guest,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham San Antonio/Fiesta. I absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better.Sincerely,Hotel Manager

Dear Gabriel, I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

Dear Gary,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager

Dear Esteban,I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding.Sincerely,Hotel Manager.

Dear Christopher,I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfortof our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager