테라스/파티오
예약 가능 여부 확인

더블트리 바이 힐튼 샌디에이고 - 호텔 서클 여행 후기

4 out of 5
더블트리 바이 힐튼 샌디에이고 - 호텔 서클
1515 Hotel Cir S, San Diego, CA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1549개 이용 후기 중 573개" "
평점 8 - 좋아요. 1549개 이용 후기 중 334개" "
평점 6 - 괜찮아요. 1549개 이용 후기 중 260개" "
평점 4 - 별로예요. 1549개 이용 후기 중 218개" "
평점 2 - 너무 별로예요. 1549개 이용 후기 중 164개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Kwan Suk

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
방에서 내려다 볼 수 있는 도시풍경이 아름다웠습니다.
답변 제공: GM 님, 2023년 2월 13일
Dear Kwan Suk, We're happy to hear from you! It's great to know that you enjoyed your time at the DoubleTree by Hilton San Diego - Hotel Circle. Please plan to come back the next time you travel to the area as we would love to host you again. Sincerely, Justin Gentry General Manager

8/10 - 좋아요

Joohee

출장 여행
좋아요: 객실의 편안함
2022년 11월에 4박 숙박함

4/10 - 별로예요

Juan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
..
2024년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 21일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

deryk 님, Garden grove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: Danny 님, 2024년 5월 20일
Thank you for you feedback, We appreciate your business and the time you took to leave us a review.

6/10 - 괜찮아요

Carmen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel looks nice on the outside and the pool is beautiful BUT the rooms need to be updated. The rooms look old, especially the carpet and doors. The bar was nice and the food in their restaurant was really good! I also loved the balcony they just need to add some chairs to sit outside.
2024년 5월에 1박 숙박함
답변 제공: Jeff 님, 2024년 5월 18일
Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 - 훌륭해요

Arlyn 님, Diamond Bar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog friendly
2024년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 15일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 - 너무 별로예요

Nelson

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was unsanitary not as described by Expedia reviews. Staff gets a 5 star for going above and beyond to try and upgrade our room at no charge to get us to stay.
2024년 5월에 1박 숙박함
답변 제공: Kim 님, 2024년 5월 15일
Thank you for staying with us we do appreciate it! I apologize for the inconvenience that you did not find our hotel sanitary. I will address this immediately with our team to assure we are sanitary and clean at all times. Thank you, for the kind words in regards our team, we take great pride in our team as it is always the entire teams' intension to give our guest the most enjoyable stay possible and take it very seriously when we don't meet those intensions. I do hope you will stay with us again and give us another chance. Best Regards,

8/10 - 좋아요

Steven 님, Cumberland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk people made the stay
2024년 5월에 2박 숙박함
답변 제공: Kim 님, 2024년 5월 14일
Thank you for staying with us at the DoubleTree and for your kind words regarding our front desk. We take great pride in assuring our guest have the best stay possible. We do hope to see you again soon! Best Regards,

8/10 - 좋아요

Roman

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
The condition and cleanliness of the facility is under par.
2024년 5월에 1박 숙박함
답변 제공: Jeff 님, 2024년 5월 14일
Hi Roman,Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to revisit us the next time you travel to the area.

4/10 - 별로예요

Tabatha

2024년 5월에 1박 숙박함
답변 제공: Kim 님, 2024년 5월 14일
Thank you for choosing and staying with the DoubleTree, we greatly appreciate. We hope to see you again soon.

10/10 - 훌륭해요

Francisco Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Jeff 님, 2024년 5월 14일
Hi Francisco Xavier,Thank you for rating us 5/5. Please plan to revisit us the next time you travel here in San Diego.

10/10 - 훌륭해요

monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal amable, buena ubicación.
2024년 5월에 1박 숙박함
답변 제공: Danny 님, 2024년 5월 12일
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 - 훌륭해요

Rachael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient distance to multiple attractions and dining for families, just a little hard to park in the parking garage if you have a mid-sized vehicle or larger.
2024년 5월에 3박 숙박함
답변 제공: Danny 님, 2024년 5월 12일
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed your stay. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 - 훌륭해요

Michelle

My favorite person was Paulina at the front desk. Excellent people skills & very accommodating♥️ She was a sweetheart!!
2024년 5월에 1박 숙박함
답변 제공: Danny 님, 2024년 5월 12일
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 - 훌륭해요

Alexa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 5월 12일
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 - 훌륭해요

Marcela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 5월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 5월 7일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 - 좋아요

Yennifer

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Front desk is super friendly and really easy check out. The room had a lot of wear and tear, a lot of carpet stains, stains on the lamps and curtains. The shower had small holes and chips.
2024년 5월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 5월 7일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Patrick

No electric or internet connection at the desk
2024년 5월에 1박 숙박함
답변 제공: Jeff 님, 2024년 5월 5일
Hi Patrick,Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. I apologize for the inconvenience about the internet connection at the desk.Please plan to revisit us the next time you travel to the area.

10/10 - 훌륭해요

vanessa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My kids loved that they gave us cookies when we checked in!
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 2일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an issue with the room we originally booked but the hotel was able to upgrade us and make our stay comfortable
2024년 4월에 2박 숙박함
답변 제공: Jeff 님, 2024년 5월 4일
Hi Marco,Thank you for sharing your feedback on your experience. We're pleased to hear that our hotel made your stay comfortable. Please plan to revisit us the next time you travel to the area.

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location
2024년 4월에 1박 숙박함
답변 제공: Jeff 님, 2024년 4월 28일
Thank you for sharing your feedback on your experience. We're pleased to hear that convenient location made an enjoyable stay. Please plan to revisit us the next time you travel to the area.

8/10 - 좋아요

anthoni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very nice
2024년 4월에 2박 숙박함
답변 제공: Jeff 님, 2024년 4월 27일
I can't thank you enough for writing and sharing this lovely review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travellers know about your exceptional extended-stay experience here at DoubleTree. Please come and see us again.

10/10 - 훌륭해요

Saralyn 님, Tucson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 26일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 - 괜찮아요

Alvaro

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
El estacionamiento es terrible, tuve un choque con uno de los postes de estacionamiento que no estaba visible, y es sumamente reducido. además las habitaciones les hace falta remodelación.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 26일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Andres

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Front desk was great and the room was very clean! Love the balcony and close to everything
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 26일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Alexandria

2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 13일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 - 괜찮아요

Nicholas

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The staff was very nice and professional. The room, furniture, and decor was all very old, dirty, or broken in our room. This included: Bath with rust stains on the floor and broken drain plug Light that wouldn't turn on Outlets loose or broken into the wall Spare outlet on lamp fixture broken Blood or similar color stain around couch Sliding balcony door handle and lock falling apart Coffee pot not plugged in and no outlet nearby. Pack n play was an old metal crib on wheels Bug in crib sheets provided Cookies were not available on check in and got the later and they were very undercooked. I love doubletrees! I'm actually not very picky but so many small things that should not cost too much to fix have all been left unresolved. The staff was great but whoever managing the hotel has been overlooking some basic care for the rooms. Everyone sharing a microwave in the lobby is also a drag.
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 24일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 - 별로예요

??Leila

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When I walked in my room, there was an odor and the hotel is very dated. The AC Didn’t work because I was hot at night The staff was excellent, but Would never stay there again
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 24일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Nathalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelentes las camas, se descansa muy bien, buenos detalles al recibirte y en la habitación, el personal amable,
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 24일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the warm cookie at check in, too the server who ran to the liquor store to get us playing cards... we had a great experience!
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 22일
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

4/10 - 별로예요

Darlene

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I rented two rooms. First, One room was dirty with oily smut in and on the windows and curtains. Second, they changed my room from what I originally ordered and after I protested. I was given two noisy rooms, one near the elevator and the other near the ice machines. The last room they placed in also had a strong chemical smell. I was terribly disappointed.
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 21일
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

4/10 - 별로예요

Gilbert

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
My sink was clogged. Room had a funny smell and they never said anything about a $30 a day parking fee. Mind you there is nowhere to park off site.
2024년 4월에 2박 숙박함
답변 제공: Danny 님, 2024년 4월 21일
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

6/10 - 괜찮아요

kurt

The jacuzzi hot tub was broken.there was only one person working the breakfast area . One person to seat people take orders delivered food and take moneyalot of trash and homeless people no public transportation
2024년 4월에 2박 숙박함
답변 제공: Danny 님, 2024년 4월 21일
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

4/10 - 별로예요

Samantha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employee at the front desk was very accommodating and allowed us an early check in, so that we could get ready for the wedding we were in town for. However, the room felt very dirty and not worth the price we paid for it. I’m pretty sure the bedsheets and pillowcases were not changed from the people before us. The carpet was disgusting and we didn’t want to take off our shoes. Very average and dirty hotel room for the price we paid.
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Richard

2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 5월 2일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 - 별로예요

Lindsay

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 11일
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

6/10 - 괜찮아요

Moni

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Wasn’t bad
2024년 4월에 3박 숙박함
답변 제공: Danny 님, 2024년 4월 11일
Your feedback is welcomed and appreciated. Thank you for your time in reviewing your experience, and we hope to host you again soon.

6/10 - 괜찮아요

Luis

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 11일
Your feedback is welcomed and appreciated. Thank you for your time in reviewing your experience, and we hope to host you again soon.

2/10 - 너무 별로예요

Margarita Sofia

2024년 4월에 3박 숙박함
답변 제공: Jeff 님, 2024년 4월 28일
Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again

10/10 - 훌륭해요

Kiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kb 님, 2024년 4월 9일
Thank you! We hope to see you again soon.

8/10 - 좋아요

lien 님, La Quinta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good except Hotel didn’t have conditioner. The bottle empty 😥
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 - 좋아요

Luis

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet had really bad stains but other then that's was nice
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Catia

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Doubletree Hilton Hotel Circle had an easy check in process and was very clean. This hotel was located close to grocery stores, pet stores, etc.
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 8일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 - 괜찮아요

Ana

가족 여행
별로예요: 숙박 시설 상태 및 시설
The bed sheets had brown stains and there was dust on the furniture. I had to call housekeeping to change the sheets. They did not take the time to make sure the room was clean before putting someone in the room.
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 6일
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

2/10 - 너무 별로예요

Kairy

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please don’t fall by the beautiful pictures. This place is not what they show you online. It is old, dirty, and falling apart. We booked three rooms and we were there for about an hour when I noticed our floor was wet we decided to go down and see if they can give us a refund and we would go look for another hotel. They said no, they could charge us early check out at $75 and we can leave. I asked why the floor was wet and the mentioned it was because the carpet had just been washed but when I lifted the towels that I laid down it was spilled coffee. We all had our kids and we just felt like the hotel was not clean enough.
2024년 3월에 2박 숙박함
답변 제공: Danny 님, 2024년 4월 6일
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

6/10 - 괜찮아요

Nova

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 6일
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

8/10 - 좋아요

Hay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was hot in the room when we got there. Temperature was set to 82, we tried to lower it to 75 but had to to it a few times because the controller is right below the vent so it stops because the air blows cold air at it but the room is still hot. Wondering why that spot was picked for the air controller is beyond me.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 4일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 - 별로예요

Rina

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 4일
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 - 훌륭해요

Rodolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Danny 님, 2024년 4월 3일
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.

10/10 - 훌륭해요

armando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buen servicio las habitaciones y los baños Muy limpios todo excelente, a excepcion del estacionamiento que estaba muy sucio
2024년 3월에 1박 숙박함
답변 제공: Danny 님, 2024년 4월 3일
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.