회의 시설
예약 가능 여부 확인

파이어 사우스 리조트, 오토그래프 컬렉션 바이 메리어트 여행 후기

4 out of 5
파이어 사우스 리조트, 오토그래프 컬렉션 바이 메리어트
800 Seacoast Dr, Imperial Beach, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 558개" "
평점 8 - 좋아요. 1000개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 103개" "
평점 4 - 별로예요. 1000개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 59개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

SANGYOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
가족여행좋아요
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

kyunghwan

2018년 12월에 2박 숙박함
답변 제공: Todd Husted, General Manager 님, 2019년 1월 9일
We're sorry to see only 3 stars for our rating. We hope we can earn back your business in the future.

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Pier South 님, 2024년 5월 21일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Ruth

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome beachfront view, walkable to nearby shops and restaurants, close to the pier, onsite restaurant by the beach, nice pool area, friendly staff. Good for families.
2024년 5월에 1박 숙박함
답변 제공: Pier South 님, 2024년 5월 21일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 - 좋아요

Nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It felt safe, everyone in the area not just staff made you feel welcomed! Our room was very clean it felt like a high end hotel at a decent price. I did not like that you were able to hear people on the room above and adjacent. It wasn’t too bad but able to hear them when sleeping was the only complaint I have. It happened maybe 5 or 6 times during our 24 hour stay. Otherwise it was good. I would stay here again.
2024년 5월에 1박 숙박함
답변 제공: Pier South 님, 2024년 5월 21일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right on the beach with ocean views. Staff was friendly and helpful. No boardwalk right in front of the building so you could listen to the waves crashing while in your room. Room service wasn’t terribly expensive and was also quick. We will be going back.
2024년 5월에 3박 숙박함
답변 제공: Pier South 님, 2024년 5월 16일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 - 좋아요

Lisa

좋아요: 숙박 시설 상태 및 시설
Every thing good it just the cooks burned are chicken and I managed for food over thirty years, rules of thumb if you wouldn’t eat it don’t serve it!! And a waitress took her time setting us !! When she had nothing to do but talk!! The rest of are stay is good
2024년 5월에 2박 숙박함
답변 제공: Pier South 님, 2024년 5월 16일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. We shared your concern with the restaurant regarding the food quality. We thank you for your feedback. Thank you,Hotel Management Team

4/10 - 별로예요

Bharath

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty room carpets and flies with a bonus of cleaning supplies cart making loud sounds
2024년 5월에 2박 숙박함
답변 제공: Pier South 님, 2024년 5월 14일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the cleanliness. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 - 좋아요

Erwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Pier South 님, 2024년 5월 14일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful room and ocean view and great hospitality staff! I just finding like the flies outside of my room and a few inside my room :(
2024년 5월에 2박 숙박함
답변 제공: Pier South 님, 2024년 5월 10일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Karalee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay here. Ocean right out our balcony, fabulous food, we wish we could have stayed longer!
2024년 4월에 3박 숙박함
답변 제공: Pier South 님, 2024년 5월 1일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

haiwen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is very clean and super spacious with nice ocean view. Front desk staff are very pleasant and friendly. Tracey in the front desk is truly exceptional. She is so kind and goes above and beyond to make sure customers can have the best experience possible at the hotel.
2024년 4월에 4박 숙박함
답변 제공: Pier South 님, 2024년 4월 19일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is as wonderful as always
2024년 4월에 3박 숙박함
답변 제공: Pier South 님, 2024년 4월 15일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

6/10 - 괜찮아요

David

2024년 4월에 2박 숙박함
답변 제공: Pier South 님, 2024년 5월 3일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with your stay.. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Donnell is the most kind, thoughtful, helpful employee I’ve ever met in the hotel business. This hotel is so clean and beautiful. The rooms are spacious and newly decorated. The location is absolutely perfect right on the beach. I loved it!
2024년 3월에 1박 숙박함
답변 제공: Pier South 님, 2024년 4월 8일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely phenomenal stay here. The service, the amenities, the walkability, and the beautiful beach made it such an amazing vacation.
2024년 3월에 1박 숙박함
답변 제공: Pier South 님, 2024년 4월 3일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are looking at staying ON THE BEACH, this is a hotel that will not disappoint. Unfortunately there were No Swimming signs as soon as we hit the beach (no issue of the hotel itself). Walking the 1500' pier was a must. Quiet hotel in a safer neighborhood. Unless you valet, your only option was to park on the street. Very nice staff that was helpful and friendly. A little disappointed with the pool, but you are ON THE OCEAN so why do you need a pool anyway. Have fun and soak in the rays!!!
2024년 3월에 2박 숙박함
답변 제공: Pier South 님, 2024년 4월 1일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Nicholas

2024년 3월에 1박 숙박함
답변 제공: Pier South 님, 2024년 4월 1일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 편의 시설/서비스
Great spot to stay and wonderful service!! If you have transportation or are okay with ride sharing into other neighborhoods then you’re golden, as far as getting to great restaurants and activities, the area around the hotel is pretty lowkey, when it comes to “things to do”. Location is beautiful and when they say “ocean front, they mean it. If you’re just looking to go to the beach though. This is the spot!
2024년 3월에 2박 숙박함
답변 제공: Pier South 님, 2024년 3월 28일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Pier South 님, 2024년 3월 26일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view from our 3rd floor “Ocean View” living room. Nice balcony with comfortable chairs on it. Living room comfortable and stylish design. Bedroom was separate and didn’t have view - it let in a little too much light since the window had shutters with gaps between the slats and the breezeway outside was lit. Fantastic Happy Hour sunset on the roof each night. Great customer set ice too - overall we had a fun getaway weekend!
2024년 3월에 2박 숙박함
답변 제공: Pier South 님, 2024년 3월 12일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Karen

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Pier South 님, 2024년 3월 4일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Gabe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view from the room was amazing
2024년 2월에 1박 숙박함
답변 제공: Pier South 님, 2024년 2월 12일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Fernando

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel. Great friendly staff. They made the stay great.
2024년 2월에 1박 숙박함
답변 제공: Pier South 님, 2024년 2월 6일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 7박 숙박함
답변 제공: Pier South 님, 2024년 1월 26일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 - 좋아요

Christian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place incredible view decent facilities
2024년 1월에 1박 숙박함
답변 제공: Pier South 님, 2024년 1월 22일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Erik

2024년 1월에 1박 숙박함
답변 제공: Pier South 님, 2024년 1월 22일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Manuel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Pier South 님, 2024년 1월 12일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Pier South 님, 2024년 2월 12일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

4/10 - 별로예요

Jared James

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Pier South 님, 2024년 1월 31일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the overall stay based on the scoring. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 - 훌륭해요

Keoa

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Pier South 님, 2023년 12월 23일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Pier South 님, 2023년 12월 19일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Pier South 님, 2023년 12월 15일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 - 좋아요

Heston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ocean front ciews
Great stay. Check in staff were wonderful. Amazing room, love staying here. Breakfast at restaurant was excellent. Elevator was out and we were on 4th floor, so a little bummer. All in all very great
2023년 12월에 2박 숙박함
답변 제공: Pier South 님, 2023년 12월 5일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. We apologize for any inconvenience the elevator outage has caused. Thank you,Hotel Management Team

10/10 - 훌륭해요

Ivan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute
2023년 11월에 1박 숙박함
답변 제공: Pier South 님, 2023년 12월 1일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

C. 님, Reston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, amenities and service Highly recommend.
2023년 11월에 2박 숙박함
답변 제공: Pier South 님, 2023년 12월 1일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

David

Nice hotel
2023년 11월에 1박 숙박함
답변 제공: Pier South 님, 2023년 11월 23일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice hotel
2023년 11월에 4박 숙박함
답변 제공: Pier South 님, 2023년 11월 24일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great. close to the pier. Nice little shops in the surrounding area. Staff was great. Will be rebooking when I visit the area again.
2023년 11월에 2박 숙박함
답변 제공: Pier South 님, 2023년 11월 22일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a marvelous experience!!! Mr. Jones was an absolute professional, approachable, kind, respectful, with amazing customer service skills. The entire staff at Pier one and Natasha at Sea Coast 180 restaurant, were absolutely remarkable. I would totally stay here again and would recommend it to anyone. My view from my room was unforgettable!! Stunning! Thank you Mr. Jones, house keeping, Pier one staff and sea coast 180 restaurant for a memorable stay!!
2023년 11월에 1박 숙박함
답변 제공: Pier South 님, 2023년 11월 17일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Êdgar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
best option
2023년 11월에 3박 숙박함
답변 제공: Pier South 님, 2023년 11월 11일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 - 너무 별로예요

farzaneh

좋아요: 청결 상태, 편의 시설/서비스
Stuff very friendly and attentive
2023년 10월에 3박 숙박함
답변 제공: Pier South 님, 2023년 11월 3일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with your stay. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 - 훌륭해요

Tomas

2023년 10월에 1박 숙박함
답변 제공: Pier South 님, 2023년 11월 3일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was very friendly. The manager Hammy (nick name) was great. He made sure my trip was very comfortable. There was worker named Beautiful, I don't know her title but, she was awsome. She brought a high level of energy and made me feel right at home. The weekend felt like a true beach front vacation! I'm going back!
2023년 10월에 2박 숙박함
답변 제공: Pier South 님, 2023년 10월 31일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 - 훌륭해요

Angelica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such wonderful friendly staff throughout
2023년 10월에 1박 숙박함
답변 제공: Hammie 님, 2023년 10월 27일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 - 너무 별로예요

Carolyn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is not worth what you pay for. It’s dirty & rusty. When I checked in, I found 2 drops of blood stain on the carpet and when I told the front desk about not being comfortable in staying in the room, they said they were sold out and will send housekeeping to clean it but nobody came to clean it, I had to stay in that dirty room during my whole trip. The ceiling fan had dust and webs on it, the mirror was rusty and the night stand lights were rusty as well. The sliding door didn’t work properly as well. As a gold member who has stayed at many Marriott hotels, this property was very disappointing. Will not be staying here in the future ever again!
2023년 10월에 4박 숙박함
답변 제공: Hammie 님, 2023년 10월 21일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with with the room not being up the standard in terms of cleanliness. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

6/10 - 괜찮아요

Nikki 님, Houston

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is old and dingy, but the staff are great.
2023년 10월에 2박 숙박함
답변 제공: Hammie 님, 2023년 10월 17일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the property being old and outdated. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

2/10 - 너무 별로예요

Michael

2023년 10월에 1박 숙박함
답변 제공: Pier South 님, 2023년 11월 9일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with this stay. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

6/10 - 괜찮아요

DANIEL

2023년 10월에 2박 숙박함
답변 제공: Pier South 님, 2023년 11월 9일
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with this stay. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 - 훌륭해요

Reuben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good food. Clean room. Great service
2023년 10월에 2박 숙박함
답변 제공: Hamayoon 님, 2023년 10월 14일
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team