책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

슈어스테이 호텔 바이 베스트 웨스턴 샌디에이고 퍼시픽 비치 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 638개 이용 후기 중 271개" "
평점 8 - 좋아요. 638개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 638개 이용 후기 중 87개" "
평점 4 - 별로예요. 638개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 638개 이용 후기 중 55개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

eun ju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ju Hee

2022년 4월에 10박 숙박함

4/10 - 별로예요

Gigi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special
2024년 4월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 13일
Thank you for taking the time in leaving us a review and feedback on our property. We apologize for not exceeding your expectations.

10/10 - 훌륭해요

Christopher 님, Newnan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient for activities near Mission Bay/La Jolla.
2024년 5월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 6일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 - 괜찮아요

michael

좋아요: 직원 및 서비스
Open campus to easy access to 1st floor rooms. Security not visible
2024년 5월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 6일
Dear Michael, thank you for your review. We have good security system with cameras all around the building. We hope you give us another chance and come back and stay with us again.

10/10 - 훌륭해요

Irma

2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Margaret

2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 2일
Thank you for taking the time in leaving us a review and feedback on our property

10/10 - 훌륭해요

Jana

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! Clean. Easy free parking. I would definitely stay again!
2024년 4월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 26일
Thank you for your kind comments. I am so glad that you had a great stay with us. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.

10/10 - 훌륭해요

Carie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 26일
Dear Carie, thank you for your awesome review. We hope you come back and stay with us again.

8/10 - 좋아요

Richael

2024년 4월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 13일
Thank you for taking the time to post a review of your stay. We would love to see you again, should your travels bring you back to our area.

10/10 - 훌륭해요

shelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was small but it was clean
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 23일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 - 훌륭해요

Dria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff really make the place and why I stay here every time I go to PB. Very sweet folks! It’s clean, it’s safe and in a great location
2024년 4월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 18일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us.

10/10 - 훌륭해요

MARIA EUGENIA

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio y cómodo, lo recomiendo.
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 23일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small but clean room
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 18일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel and the cleanliness. We would love to see you again, should your travels bring you back to our area.

10/10 - 훌륭해요

Qifen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 10일
Dear Qifen, thank you for your awesome review. We hope you come back and stay with us again.

8/10 - 좋아요

Ross

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 10일
Dear Ross, thank you for your review. Come back and stay with us again next time.

10/10 - 훌륭해요

Jane

2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 2일
Dear Jane, thank you for your awesome review. We hope you come back and stay with us again.

6/10 - 괜찮아요

Thomas 님, New Port Richey

좋아요: 청결 상태, 직원 및 서비스
It’s just okay for accommodations…. I’d rate it higher if the costs were lower but given the unjustifiable high cost, it’s Satisfactory, not Good.
2024년 4월에 3박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 11일
Thank you for taking the time in leaving us a review and feedback on our property.

2/10 - 너무 별로예요

DANIEL

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Review isn’t for the property but for Expedia that made a mistake on the reservation, paid with a non existing card, charged me $30 more than the Hotel itself would charge and left me hanging from 11pm to midnight until the front desk was able to contact Expedia after Expedia hang up twice on his face. Over a decade using Expedia never happened that.
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 11일
Thank you for taking the time in leaving us a review and feedback on our property.

8/10 - 좋아요

Flor 님, Stockton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent. The room were okay a bit small but it was convenient for the 2 days we stayed there
2024년 4월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 11일
Thank you for taking the time in leaving us a review and feedback on our property. We appreciate the kind comments. We would love to see you again, should your travels bring you back to our area.

8/10 - 좋아요

Annette

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was really tiny, but we managed for the price. The only thing about the cleanliness was the bathroom floor and baseboard, but other than that it was fine
2024년 4월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 11일
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

2/10 - 너무 별로예요

Trisha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was cockroaches in the bathroom. The air conditioning did not work and it was so hot and stuffy all night. We arrived late and the front desk lady was nice but felt like we were disturbing her to check in. The hotel is old and cheaply updated, the mold is bleeding through the paint job. The free breakfast was decent and the staff attending to that were very nice and kept the area clean. Would not recommend.
2024년 3월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 3일
Dear Trisha, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty and some amenities did not work properly during your stay. We do our best to make sure everything on property is clean and in good working order so its unfortunate you encountered issues during your stay. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

10/10 - 훌륭해요

Kaitlyn

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was great and had lots of options. Bed was comfy and the room was quiet all night. The one queen room was definitely smaller than I expected but we did just fine with our pup!
2024년 4월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 3일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

8/10 - 좋아요

Yamaira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really close to Sea World and San Diego Zoo. Property is clean and updated. However, walls are extremely thin and I could hear the kids upstairs running through the room at 5am for 3 days. Unable to sleep due to that noise. Next time we will stay on the 3rd floor. Other then that hotel is close to everything we came for.
2024년 3월에 3박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 3일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 - 괜찮아요

Maria lourdes

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Muy buena atención al cliente
2024년 3월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 16일
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 - 괜찮아요

Jamie

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good budget stay. Pool was not heated and dirty. Cleans rooms every second day unless you request
2024년 3월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 5월 16일
Dear Jamie, thank you for your review. We hope you give us another chance and come back and stay with us again.

4/10 - 별로예요

HONGBING

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room is in the shadow without no sunlight and the oder smells bad. Near stairs and an elevator with much noise.
2024년 3월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 28일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Jerome

2024년 3월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 4월 18일
Dear Jerome, thank you for your awesome review. We hope you come back and stay with us again.

8/10 - 좋아요

Roxana

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard to drive around, customer service was amazing
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Elias

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Precio accesible. Habitación muy limpia y completa.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Darlene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
the staff was friendly, had a nice stay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cristian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, Quiet spot!

10/10 - 훌륭해요

Yosei

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their complimentary breakfast is great! I strongly recommend to take advantage of that, considering the rising costs of eating out. It's a very convenient location, as everything you could need is close by.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom door was gettin stuck but it was good
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A bite of noise that you can hear from other rooms, and the breakfast was vey basic. Everything else was ok.
2024년 3월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 15일
Dear Nancy, thank you for your review. We hope you give us another chance and come back and stay with us again.

6/10 - 괜찮아요

Josh

좋아요: 직원 및 서비스
great value
2024년 2월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 11일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 - 좋아요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price.
2023년 12월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 11일
Dear Heidi, thank you for your awesome review. We hope you come back and stay with us again.

10/10 - 훌륭해요

Regina

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very family friendly and animals friendly as well
2024년 3월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 5일
Dear Regina, thank you for your awesome review. We hope you come back and stay with us again.

4/10 - 별로예요

Fan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has a terrible floor, when people from upstairs walking in their own room, you could hear clearly, on every single step they take. I could not complain to the person, because I could not prevent him from walking around in his/her own room. For some reason, on the first night during my stay, this person started walking around in his room from 4 AM until 7 AM. Stayed in the hotel for 4 nights, no room cleaning. You have to ask for additional towels. Will not come again.
2024년 2월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 5일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Next time please make the staff aware of the issues so we can try and fix them. We do room cleaning service by request. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Cristina

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 5일
Dear Cristina, thank you for your awesome review. We hope you come back and stay with us again.

4/10 - 별로예요

maria luz

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no one clean are room changes bedsheet and towel for 3days
2024년 2월에 4박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 2월 26일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We only do stayover service by request. Next time please let the front desk know when you would like your room serviced and we will be happy to take care of it for you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 - 훌륭해요

Gabriel 님, ENSENADA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo muy bien !
2024년 2월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 11일
Dear Gabriel, thank you for your awesome review. We hope you come back and stay with us again.

8/10 - 좋아요

Miguel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Just for staying the night, the location is actually pretty good, rooms are clean, enough for one or two day trip.
2024년 2월에 3박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 11일
Dear Miguel, thank you for your awesome review. We hope you come back and stay with us again.

10/10 - 훌륭해요

Rodney 님, Brooklyn Center

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 2월에 3박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 11일
Dear Rodney, thank you for your awesome review. We hope you come back and stay with us again.

10/10 - 훌륭해요

patrick

2024년 2월에 1박 숙박함

4/10 - 별로예요

Willy

2024년 2월에 1박 숙박함
답변 제공: Khia 님, 2024년 3월 26일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 - 좋아요

Patrice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 12일
Dear Patrice, thank you for your review. We hope you come back and stay with us again.

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was great, friendly staff, nice enough rooms, value for money.
2024년 1월에 11박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 13일
Dear Ryan, thank you for your awesome review. We hope you come back and stay with us again.

8/10 - 좋아요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a short stay, just overnight before our morning flight. We were permitted to check in early, which was helpful. We stayed with our cat and she was comfortable. The room was on the small side, but did include refrigerator, microwave, and coffee which we appreciated. The property itself was very quiet and chill, though the neighborhood felt a little sketchy. We grabbed a rideshare and explored OB--dinner at OB Noodle House and drinks at The Joint. Overall our stay was fine and we had no issues.
답변 제공: Charles Brown - General Manager 님, 2024년 3월 13일
Dear John, Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, and amenities. We hope you come back and stay with us again.

8/10 - 좋아요

Angelica 님, BONITA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing we did not like was the heavy smell of cigarettes inside the room.
2024년 2월에 1박 숙박함
답변 제공: Charles Brown - General Manager 님, 2024년 3월 15일
Dear Angelica, thank you for your review. We hope you give us another chance and come back and stay with us again