Hey Ralph,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn San Dimas - Fairplex. It's thrilling to hear that the friendly, kind, and helpful service our staff provided met your expectations. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Victor,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Dimas - Fairplex. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with poor customer service and the room inspection. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for your perfect rating, Ashley. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I were so excited when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you Kaylee, for taking the time to write a review of your stay at the Red Roof Inn San Dimas - Fairplex. I'm glad you were satisfied with the cleanliness of the room you were assigned and our service upon checking, however, apologies for the noise. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Johanna, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SAN DIMAS - FAIRPLEX. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You described your experience staying at our hotel to be horrible. We would like to know what went wrong during your stay so our management team can make the necessary changes to improve our guest experience. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your review and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Fat,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn San Dimas - Fairplex and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Ann,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn San Dimas - Fairplex. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property and the landscaping which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Frank,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn San Dimas - Fairplex and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Frank,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SAN DIMAS - FAIRPLEX. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be nice, you were pleased with the room and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Rebecca,Your review of the Red Roof Inn San Dimas - Fairplex was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Barbara, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Staci,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn San Dimas - Fairplex and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Thomas, Thank you for taking the time to tell us about your experience at the RED ROOF INN SAN DIMAS - FAIRPLEX. You indicated that you had safety concerns and displeased with the appearance of the grounds. This is not the normal experience our guests have with us, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for expressing your concerns and we wish you all the best in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Dear Steve,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Dimas - Fairplex. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our reasonable, clean and convenient location. Your feedback regarding the appearance of our location is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Brian,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Dimas - Fairplex. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with unclean sheets and the pest you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns we hope you will give us the opportunity to better serve you at Red Roof and provide you with a 5/5 experience.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Dimas - Fairplex. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates, clean room, friendly staff, good breakfast and right temperature in jacuzzi. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Cora, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn San Dimas - Fairplex. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Bryan,Thank you for taking the time to tell us about your experience at the Red Roof Inn San Dimas - Fairplex. I am happy you were pleased with the cleanliness of our rooms. However, you indicated that the lack of toiletries and lengthy check in process due to the fairly new front desk personnel hindered your experience. Please accept our sincerest apologies for the inconvenience it caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we would love to have another chance to provide you with an even better experience at Red Roof, the next time you're in town.Sincerely,Red Roof Management

Thank you for sharing your 5/5 rating with us, Ralph. Our staff at the Red Roof Inn San Dimas - Fairplex was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Dear Leslie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SAN DIMAS - FAIRPLEX. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Hans. The team at our Red Roof Inn San Dimas - Fairplex was saddened to see that we failed to provide you with a satisfactory stay. You stated that you had difficulty checking in and that your experience was horrible. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Hello Alex, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn San Dimas - Fairplex. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Chris. The staff and I at the RED ROOF INN SAN DIMAS - FAIRPLEX were disappointed to see your 2/5 score following your stay. You indicated that the broken Tv remote, the cleanliness of your room, and the other issues mentioned hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Your comments have been shared with management in an effort to address your concerns.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN SAN DIMAS - FAIRPLEX. Alex, I am delighted to read that you had a great encounter with us and we truly appreciate your kind remarks about our very nice rooms and location, and great staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Alex, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very nice stay at an affordable price! Sincerely, Red Roof Management

Hello Edwin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Dimas - Fairplex. It's saddening to hear that you felt unsafe while with us, and also encountered unclean conditions. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Brian,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn San Dimas - Fairplex. Your highlight of our clean and comfortable beds was great to read. Red Roof is sorry to hear that you had issues with the sink stopper, and the appearance of our property. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SAN DIMAS - FAIRPLEX. It's great to see that we earned your 3/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Patricia,Sorry to hear that your stay at the hotel was not satisfactory.Red Roof Inn

Thank you for your positive rating, Alma, following your stay at the Red Roof Inn San Dimas - Fairplex. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Aleksei, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you, Alyssa, for being our guest at the Red Roof Inn San Dimas - Fairplex. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Abdullah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Jeremy,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Kyle,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Cheryl,Thank you for taking the time to tell us about your experience at the RED ROOF INN SAN DIMAS - FAIRPLEX. It's great to hear that you found our location to be convenient, staff to be friendly and all the other positive features highlighted. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of our location, the broken drawers and the other issues highlighted which hindered your stay with us. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you for sharing your feedback with us, Ralph. The team at the Red Roof Inn San Dimas - Fairplex was pleased to know that you were fond of our large rooms. However, you made mention of your difficulty to find parking. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future.Regards,Red Roof Management

Hello Gilbert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn San Dimas - Fairplex and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Omar,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN SAN DIMAS - FAIRPLEX. It’s great to hear that you found our property to be clean and to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Brycen,We appreciate your review following your recent experience at the Red Roof Inn San Dimas - Fairplex strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the spotlessness and convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

The team at our Red Roof Inn San Dimas - Fairplex would like to thank you for sharing your feedback with us, James. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our good value-based prices delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN SAN DIMAS - FAIRPLEX. Sergio, it is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about our hotel is the best you have ever stayed at, your room was spacious and clean, you were pleased with the cleanliness and working order of the amenities you mentioned, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Sergio, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Red Roof Management

Hello James, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAN DIMAS - FAIRPLEX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Lucy. The staff and I at the Red Roof Inn San Dimas - Fairplex appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you, Tiffany, for the 5-star rating following your recent stay at the RED ROOF INN SAN DIMAS - FAIRPLEX. I was overjoyed to read we were able to achieve our primary goal of providing superior service at the best value. You highlighted you encounter with our front desk staff was amazing and the service was excellent. Thank you for the insights you have provided. Your comments are encouragement to us at Red Roof as we focus on continuous improvement and bettering of guest experiences.We greatly appreciate your scoring and feedback.Sincerely,Red Roof Management

We are thrilled to have earned your business and your almost perfect scoring. Lau, here at Red Roof we gear towards providing superior service at the best value and it was a joy to learn you had a pleasant stay. The staff and I at the RED ROOF INN SAN DIMAS - FAIRPLEX appreciate you feedback as it promotes our continuous growth and improvement.Thank you again for your kind words Lau.Sincerely,Red Roof Management

It was a disappointment to see we at the RED ROOF INN SAN DIMAS - FAIRPLEX did not achieve our primary goal of providing enjoyable experiences for you. It was reflected in your poor scoring and your mentions of the clogged bathtub and sink, the lack of toiletries and coffee. At Red Roof, we appreciate the feedback from our guests as it promotes improvement and growth. The concerns highlighted will be shared with our management team so they can address them accordingly. Know you are a valued guest, and we appreciate your business.Thank you again for your comments and or being a Valued Guest.Sincerely,Red Roof Management

Dear Robert,Thank you for your review following your stay at Red Roof Inn San Dimas - Fairplex. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the plumbing issues, the uncleanliness and the other concerns mentioned hindered your stay, which was saddening to read. I have shared your comments with our management team.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels. With thanks, Red Roof Management

Thank you for taking a moment to leave a review, Crystal. The staff and I at the Red Roof Inn San Dimas - Fairplex appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management