룸 (Private Apartment) | 이집트산 면 시트, 고급 침구, 미니바, 객실 내 금고

더 클리프트 로얄 소네스타 샌프란시스코 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1109개 이용 후기 중 779개" "
평점 8 - 좋아요. 1109개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 1109개 이용 후기 중 63개" "
평점 4 - 별로예요. 1109개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1109개 이용 후기 중 31개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

hyesun

2024년 1월에 3박 숙박함
답변 제공: The Clift 님, 2024년 1월 29일
Dear hyesun,Thank you for sharing your top score with us! We loved hosting you in the city and we hope to host you again in the coming months or years.Warm regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

MIN SUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: The Clift 님, 2024년 1월 17일
Dear Min Sung,Thank you for gifting us with your top score! We loved hosting you here in the heart of San Francisco, and we hope to welcome you back to our iconic hotel one day soon.Warm regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

jun hong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location. At first floor, good bread and coffee shop is there. Two bottles of water and coffee machine are provided. Room is quite old but clean.
2023년 4월에 3박 숙박함
답변 제공: The Clift 님, 2023년 4월 13일
Dear jun,Thank you for joining us in our central location here in the city. We will share your compliments with our housekeeping team, and we hope we can make you comfortable again soon!Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

JIEUN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is clean and beautiful!
답변 제공: The Clift 님, 2022년 12월 28일
Hello JIEUN,Thank you for embracing the beauty and comfort of our recently restored enclave here in the city. We hope we can repeat the experience soon.Kind regards,Sonesta Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice!
Very nice hotel: clean and good location. Highly recommend it! Parking is expensive though and valet parking only. It is still ok since sf is crazy expensive
2021년 11월에 1박 숙박함
답변 제공: Asal 님, 2021년 12월 14일
Dear Guest, Thank you for posting your comments and we look forward to welcoming you back for another incredible experience in the near future . Kindest regards Asal

10/10 - 훌륭해요

YANGHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭합니다
가족들이 다음에 샌프란오게되면 여기 다시 머물자고합니다. 서비스도 훌륭하고 인테리어도 정말 세련되고, 유니온 스퀘어 도보 2분정도라서 모든게 대 편리합니다. 정말 마음에 드는 숙소였습니다.
2021년 8월에 4박 숙박함
답변 제공: Gino - Director of Rooms 님, 2021년 8월 24일
고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Gino - Director of Rooms

10/10 - 훌륭해요

Patrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 2박 숙박함

4/10 - 별로예요

Naiara

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Careful- if your flight gets delayed or cancelled there is. I thing you can do about getting the night refunded or even transferred over to another night. The staff was not friendly at all. The staff, was sarcastic and borderline rude at the situation. This hotel does not represent “hospitality”. Save your money and stay somewhere else.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Pablo gonzalez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien hotel
2024년 5월에 4박 숙박함
답변 제공: The Clift 님, 2024년 5월 20일
Hello Pablo,Thank you for your stamp of approval!Until next time,The Clift Royal Sonesta Hotel

8/10 - 좋아요

PATRICIA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: The Clift 님, 2024년 5월 21일
Dear Patricia,We appreciate your positive score and we hope you enjoyed our iconic Redwood Room, ideal location, and iconic building. Until next time!Best regards,The Clift Royal Sonesta Hotel

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and great customer service at the front desk. Valet was slow and expensive and not as friendly. Valet and bell man are the first person that greet you and it wasn’t a great experience.
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 20일
Dear John,It was our pleasure to facilitate a fast and easy check-in so you could get your vacation started right away! We have noted your feedback on our bell services team with care, as you are correct that we wish to make the best first impression.We look forward to earning your perfect score next time.Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a 10/10! Great rooms, rooms get cleaned every morning, amazing food and drinks. Just be aware of the area, probably not the best to be around alone at night, so definitely plan accordingly.
2024년 5월에 3박 숙박함
답변 제공: The Clift 님, 2024년 5월 14일
Hello Andrea,Thank you for sharing your five-star approval with our team here in San Francisco! We will pass along your praise to our hardworking housekeeping team, and we're glad you enjoyed our food and beverages at The Redwood Room and Fredericks. We hope to entice you back soon!Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel, room was perfect, friendly staff, hotel lobby bar is very special.
2024년 5월에 6박 숙박함
답변 제공: The Clift 님, 2024년 5월 13일
Dear Michael,Thank you for sharing your top score! It was a pleasure to have you with us, and we're glad our five-star service was noted! We will have a table reserved for your return at The Redwood Room!Best,The Clift Royal Sonesta Hotel

6/10 - 괜찮아요

Mohan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Parking is too pricy. Too scary to walk outside.
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 13일
Greetings Mohan,While we know parking in the city can be costly, we trust you felt your vehicle was secure at all times with us. Our team is always available to suggest walking routes from our doors for our guests to safely enjoy, and we hope we can offer you more advice the next time you are in the city.Kind regards,The Clift Royal Sonesta Hotel

8/10 - 좋아요

Travis

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Inside the hotel was nice. The location is getting towards the Tenderloin so be aware of where you are going when existing or navigating to/from hotel.
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 13일
Dear Travis,Thank you for being city-savvy during your stay, and we're glad you loved the inviting interior of our historic hotel. We hope we can welcome you back soon!Warmly,The Clift Royal Sonesta Hotel

4/10 - 별로예요

SCOTT

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Carpet was all stained in the suite. We spoke to front desk and was not cleaned
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 13일
Hello Scott,We apologize for the unacceptable state of your suite's carpet, and for the lack of action that followed. We know we can do better to earn your full confidence in us, and we look forward to welcoming you back one day to make this right.Kindly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Amos 님, Sunnyvale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in great area with easy access to most city attractions
2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 9일
Dear Amos,Thank you for joining us here in the heart of the action, with easy access to San Francisco's most iconic sights! We hope we can repeat the experience should your travels include our city by the bay again!Warm regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

daniela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Todo excelente ! El bar 10/10 . Excelente ubicación . Un punto importante se pagan 75 dls de estacionamiento
2024년 5월에 3박 숙박함
답변 제공: The Clift 님, 2024년 5월 8일
Dear Daniela,We are honored to earn your enthusiastic endorsement! We are glad you loved everything about your stay, and though we know parking in the city can be costly, we trust you felt your vehicle was secure at all times.Until next time!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Stella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: The Clift 님, 2024년 5월 8일
Dear Stella,What a pleasure to find your five-star approval waiting for us! Please join us at our urban retreat again soon!With regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

lorrianne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the kindness of the employees and the ambiance of the hotel and cleanliness
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 7일
Greetings Lorrianne,It was our pleasure to showcase the kindness and attention we are known to provide at The Clift, and we hope you will make yourself at home with us again!Best regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved staying here and will definitely be back! The hotel is beautiful inside and out and the staff very friendly!
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 6일
Hello Nicole,Your promised return is the highest compliment we could ask for! Thank you for appreciating the beauty of our iconic property, and we will see you again soon!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Arilene

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 6일
Greetings Arilene,Thank you for sharing your endorsement of our historic hotel here in San Francisco, and we love hearing that you enjoyed a perfect visit! Until next time!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 6일
Dear Douglas,We appreciate your top score, and we hope we can make you at home with us again soon.Until then,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 4월에 3박 숙박함
답변 제공: The Clift 님, 2024년 5월 3일
Greetings Christopher, We are delighted you loved your experience with us at our iconic property in the city, and we hope we can count on a return! We would love to host your next stay in San Francisco as well!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Devin

2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 22일
Dear Devin,Thank you for joining us for our classic hotel experience at The Clift! We trust you enjoyed our iconic ambiance, ideal location, and caring service, and we hope to see you again soon!Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 5월 2일
Greetings Bruce,Your top score makes our day! Thank you for joining us at The Clift, and do hurry back!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Emmanuel

2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 5월 21일
Greetings Emmanuel,It was a pleasure to host you in the city, and we hope we can count on your next reservation should your travel plans include San Francisco again!Best,The Clift Royal Sonesta Hotel

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good spot
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 29일
Hello Michael,What a pleasure to receive your positive score. We hope you will join us at our iconic San Francisco institution again.With regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at The Clift was nothing but amazing. We were in San Francisco to get married and they made our stay so special.. they upgraded our room and we’re always attentive of us. Breakfast downstairs was convenient, their lattes were great! Valet was amazing. Definitely will be coming again!
2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 4월 29일
Dear Jennifer,We love hearing that your stay with us was nothing short of amazing! It was such a pleasure to ensure a special visit for such a special occasion! We're glad you joined and we hope to remain part of your story for years to come!Until next time,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Melody

2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 20일
Dear Melody,Thank you for sharing your five-star approval with our team here at the historic Clift! Until next time!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Teresia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best
2024년 4월에 5박 숙박함
답변 제공: The Clift 님, 2024년 4월 29일
Dear Teresia,'Best' is what we love to hear! Please join us again at the historic Clift one day soon.Until then,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Tye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was incredible. Someone was always available in the lobby. Fantastic.
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 29일
Greetings Tye,We are indeed known for our attentive service, and we're glad it showed! We will pass along your compliments and we hope to see you again.Best regards,The Clift Royal Sonesta Hotel

8/10 - 좋아요

LORNA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Great customer service.
2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 1일
Hello Lorna,Thank you for discovering us here in the city! We're glad we could spoil you with our attentive service and prime location, and we hope to see you back at the Clift one day!Warm regards,The Clift Royal Sonesta Hotel

8/10 - 좋아요

Holland

2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 5월 17일
Greetings Holland,We loved hosting you at the iconic Clift, and we hope you enjoyed our city as much as we do. Please join us again the next time San Francisco is on your itinerary!Best,The Clift Royal Sonesta Hotel

8/10 - 좋아요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice experience
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 26일
Hello Brandy,We love that you enjoyed your time with us here at the iconic Clift! We hope we can entice you back for another authentic San Francisco experience soon.Warm regards,The Clift Royal Sonesta Hotel

4/10 - 별로예요

George Henry

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
- iIt was very clean and the housekeeping services were great. Left the room later in the day but the room was still clean with fresh towels/toiletries when I returned. - Very dangerous neighborhood within one block in any direction - Food delivery is left in an office on the first floor. It is a $5 charge for staff to bring it up to your room - No mini fridge (do not know if one is provided upon request for medications) - No beverage/snack machine which makes it difficult when the neighborhood is dangerous and you don’t want to leave the hotel at night - You can purchase from the hotel itself but I don’t know what is offered or the cost - Front doors are extremely heavy. On two occasions, staff members were behind the door and did not offer to at least hold the door while I struggled with packages or heavy luggage - With the exception of one staff member, staff does not greet you when you pass the front desk entering or leaving. - There was a luggage rolling cart but no one offered to help with luggage or even offer the cart to help yourself
2024년 4월에 4박 숙박함
답변 제공: The Clift 님, 2024년 4월 25일
Dear George,Thank you for sharing your review with us. We are glad to hear that your room was perfectly prepared for your arrival and that our housekeeping team kept it sparkling.We do offer fridges on request, but we apologize if you were not made aware of additional dining options in our historic hotel, as we do have Fredericks during the day and our iconic Redwood Room open in the evenings.You are correct to expect a welcome from a team member and a helping hand when coming and going, and we apologize for this oversight. You should have also been advised on the safest and most pleasant routes from our front door to Union Square and other sightseeing areas.We know we can do better, and to that end, would love the chance to earn your higher score one day.Kindly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Wilma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great time at the Clift Hotel, a beautiful and sophisticated place to stay with friends and family. It also has an excellent bar. I highly recommend it. The service and the efficiency were way beyond my expectations. The Clift Hotel is forever in my heart.
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 22일
Dear Wilma,We are smiling upon receiving your glowing review! Thank you for discovering for yourself all that sets us apart here at The Clift, from our iconic Redwood Room bar to our ideal location and attentive service.We would love to ensure another sophisticated stay just as soon as your travels allow!All the best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 24일
Dear Samantha,Thank you for sharing your five-star rating with our team here at The Clift. We are glad you enjoyed your stay in our historic property, and we hope to see you again before too much time has passed.Best,The Clift Royal Sonesta Hotel

6/10 - 괜찮아요

Alison

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I did not realize this place was so close to the tenderloin, which made the area around the property a bit scary. But I tried to not let that affect my opinion, I wanted to give it a fair shot. The gentlemen that check us in was very sweet even sent a complimentary bottle of wine to our room. We ended up upgrading our room and it was nice and spacious. There was a restaurant and bar connected to the hotel so those made things very convenient and the people at the bar were so sweet and welcoming. It was easy to get around. Only thing that really upset me was on our check out day. My husband was not feeling well so I had some medication door dashed to the hotel and instructed them to leave it at the front desk. This is rated as 4 star hotel and for how much I had to pay just for an incidental fee, I would think that room service wouldn’t be too juicy to ask for. After all the gentlemen that checked us in let us know it was a perk of the hotel when we got there. I called down to the front desk to request someone bring it up to us, and the woman I got on the phone proceeded to tell me that she didn’t know if her bell person could do it or not. She checked and then told me it would be a 5 dollars delivery fee…. I paid almost 700 dollars for my room, which wasn’t the most spectacular room, but you can simply bring a brown paper bag to a guest room? Not only that her attitude was very frustrating and told me sorry we don’t do that but you can come down and grab it yourself.
2024년 4월에 2박 숙박함
답변 제공: Clift 님, 2024년 4월 22일
Dear Alison,Thank you for sharing your feedback with us. We appreciate your willingness to keep an open mind upon arrival, and we're glad you discovered our Redwood Room and Fredericks dining options. We are also happy to hear you settled into your spacious, upgraded room with ease.We apologize if our policies regarding deliveries was not made clear; as you can probably appreciate, given the high frequency of such deliveries to the hotel, we cannot always guarantee our bell services team will have time to bring items to guest rooms. We are sorry this was the case during your stay.We hope we can leave you with a better last impression should your travels bring you back to us one day.Kindly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Mimoza

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Great beds
2024년 4월에 3박 숙박함
답변 제공: The Clift 님, 2024년 4월 22일
Dear Mimoza,What a pleasure to receive your top score! We're glad you rested so comfortably with us, and we hope your five-star approval will bring you back to our door!Warm regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Shawn

2024년 4월에 3박 숙박함
답변 제공: The Clift 님, 2024년 5월 10일
Dear Shawn,What a pleasure to receive your five-star approval! Thank you for making yourself at home at The Clift, and we hope we can entice you back to downtown San Francisco soon!Warm regards,The Clift Royal Sonesta Hotel

8/10 - 좋아요

Rachpal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location as it is Central SF.
2024년 3월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 22일
Greetings Rachpal,We agree that our location here in the city is hard to beat! Thank you for making yourself at home with us, and do hurry back!Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful, however, I did have one minor complaint. The bathroom had an unpleasant odor, as if it had been cleaned with an old mop. Aside from that, I had a fantastic stay!
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 22일
Hello James,We are glad your stay proved wonderful overall, and we thank you for your feedback on your bathroom, which we will share with our housekeeping team.We appreciate your top score and hope to host you next visit to the city as well!Until then,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Seth 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 5월 9일
Dear Seth,Thank you for joining us at The Clift! We are honored to earn your top score and we hope to usher you back through our doors soon.Best regards,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Carolina

2024년 4월에 3박 숙박함
답변 제공: The Clift 님, 2024년 5월 6일
Dear Carolina,Thank you for sharing your top score! We loved hosting you here in downtown San Francisco, and we hope our iconic hotel will remain top of mind for future stays.Best,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Missed the restaurant from years ago
2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 4월 15일
Dear Lisa,Thank you for both your feedback and your top score. We hope you found time to step into our iconic Redwood Room, which remains an institution in the city.If not, next time!Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Dominique 님, Hamburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel with extremely comfortable beds and very clean. The hotel rooms were renovated. Very quiet and central location. Only downside: the hotel is located at the border of the tenderloin district. Many homeless in the neighborhood and doesn’t feel save at night. We hope that the city gets this problem under control - then the hotel would be perfect.
2024년 4월에 3박 숙박함
답변 제공: The Clift 님, 2024년 4월 15일
Greetings Dominique,Excellence is certainly what we're known for at the historic Clift, and we're glad this shone through during your visit. Thank you for embracing our recent renovation and we're glad you discovered the tranquility we enjoy in our central location.We hope our team members helped to steer you in the right direction with tips for exploring the city, and we would love to see you again.Kindly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Brian

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I like
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 4월 15일
Dear Brian,Your top score makes our day! Thank you for taking the time to share it following your stay with us in the city, and do hurry back!Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Miguel 님, Santa Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Clift 님, 2024년 5월 6일
Greetings Miguel,What a treat to find your five-star approval waiting for us! We hope you will make yourself at home with us in the city again soon!Warmly,The Clift Royal Sonesta Hotel

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Clift 님, 2024년 4월 15일
Greetings Jessica,Thank you for sharing your top score following your stay with us in San Francisco. Hurry back!Best,The Clift Royal Sonesta Hotel