고급 침구, 책상, 암막 커튼, 다리미/다리미판

익스텐디드 스테이 아메리카 프리미어 스위트 샌프란시스코 벨몬트 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 224개 이용 후기 중 137개" "
평점 8 - 좋아요. 224개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 224개 이용 후기 중 18개" "
평점 4 - 별로예요. 224개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 224개 이용 후기 중 9개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

yongsik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원의 서비스가 인상깊었음(세탁세제가 없을때 도와주려고 노력한점)
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Dear Yongsik, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the staff's attentiveness. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

10/10 - 훌륭해요

Allison Yaneth Calderon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/a
2024년 5월에 6박 숙박함

10/10 - 훌륭해요

Shawna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super spacious with comfy bed Staff was very nice and helpful
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 8일
Dear Shawna, Thank you for taking the time to share your positive experience with us at Extended Stay America. We are delighted to hear that you found our accommodations spacious and our beds comfortable. Our team works hard to provide exceptional service, and we're thrilled that you found them to be nice and helpful. Your feedback motivates us to continue delivering excellent hospitality. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Balfre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy truck parking for straight truck not advised for a semi to turn around unless backed in on the street dead end street
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 4일
Dear Balfre, Thank you for sharing your feedback with us. We appreciate your insights regarding the truck parking facilities. We understand the importance of accommodating various types of vehicles and will assess the feasibility of improving our arrangements for semi-trucks. Your input is invaluable in helping us enhance the overall experience for all our guests. We apologize for any inconvenience caused and will take proactive measures to address this concern. Thank you for staying with Extended Stay America; we hope to serve you again.Sincerely,Hotel Management

10/10 - 훌륭해요

Ruth

Great
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Grindy

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 16일
Dear Ruth, We are thrilled you had a fulfilling experience with us at Extended Stay America. Providing our guests with a satisfying visit is our priority; therefore, it warms our hearts to see that we are succeeding. We hope to have the pleasure of hosting you again whenever your travels bring you back to our area.Sincerely,Hotel Management

10/10 - 훌륭해요

Adam

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff amazing rooms Great price Bad no yogurts
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Adam

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was amazing room was great they always said hey to my wifes service animal freindly staff was able to help me no questions asked clean large room with great cooking stove cant wait to stay again
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness bed blankets smell good love it
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

yvett

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I experienced a very nice and professional young lady at the front that did her best to accommodate me and my early check. She cared and had exceptional customer service
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Bella

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tracey

가족 여행
좋아요: 편의 시설/서비스
The kitchen
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Rich

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Thety have no survalience cameras had my truck stolen mangement did not care all this while trying to bury my mom.
2024년 2월에 7박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
Dear Rich, Thank you for your feedback and for being our valued guest. We apologize for any negative experience related to your recent visit. The security and safety of our guests and their belongings are of utmost importance, and it is concerning for us to read your comments about theft at our property. All reports of missing items are taken very seriously, and steps are taken to investigate all claims, big or small. Please be assured that we are doing everything possible to examine and resolve this matter as soon as possible. If we may be of any further assistance to you, please do not hesitate to get in touch with us directly. We look forward to hearing from you.Sincerely,Hotel Management

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
Dear Ruth, We would like to express our gratitude for choosing Extended Stay America as your preferred accommodation. Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. Thank you for allowing us to be of service. We look forward to your next visit.Sincerely,Hotel Management

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heater did not work in my room.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 1일
Dear David, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the heater in your room and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great clean quiet love it
2024년 2월에 1박 숙박함

4/10 - 별로예요

Bret

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Dear Bret, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Hotel Management

6/10 - 괜찮아요

Hailey

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
When we arrive the whole place needed to be Lysoled down and then we had a cockroach in our shower, felt like the room was dirty and grimy. Other than that the place was easy to find , ample parking , quiet neighbors (full time residents there) and nice staff. Not sure if we’d stay at this location specifically again but would stay at another property or hotel in the same area.
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 13일
Dear Hailey, Thank you for your feedback. We are happy to read that you enjoyed most of our services. However, we apologize if we overlooked a few issues in the preparation of the room. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

patricia 님, san francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff have been friendly and accommodating.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 9일
Dear patricia , Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

8/10 - 좋아요

Christina

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay for an extended period.
2024년 1월에 3박 숙박함

4/10 - 별로예요

Ken

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was nice enough, but the place is dreary and near nothing. It's the type of hotel you stay in and say -- "I am not going to do business travel any more."
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 2일
Dear Ken, Thank you for choosing us. We are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting all your expectations. Our dedicated housekeeping and maintenance team works hard to keep the room clean and updated. The rooms are checked thoroughly before delivering them to the guests, but we will discuss this with the housekeeping team to review any missing spots and make improvements. On the other hand, it is nice knowing you were pleased with the staff. Please return and join us again whenever you return to the city.Sincerely,Hotel Management

10/10 - 훌륭해요

yongfang

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sofa is pretty good
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

David

2024년 1월에 4박 숙박함

8/10 - 좋아요

Tracie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함

4/10 - 별로예요

Marian 님, Union

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room smelled cigarettes. I complained and what the staff did was gave us Fabreze spray. We stayed for 3 nights and didn't come and clean the room not even once. I will not recommend this place to my friends and family.
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 7일
Dear Marian, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously and thank you for bringing this to our attention. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future.Sincerely,Hotel Management

10/10 - 훌륭해요

Andre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and Room cleanness 10/10!
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 7일
Dear Andre, Thank you for choosing us. We are glad you were pleased with your room, particularly the cleanliness. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their great work. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Deborah L.

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Deborah L.

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. The desk clerk I believe was Al very good at his job and very nice person.
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

Paul

좋아요: 청결 상태
You get what you pay for
This stay felt like a trip on Frontier or Spirit Air. The price was low, but for a reason. The breakfast was pathetic. The same offerings every day we were there (7days). Nothing for someone who is diabetic or someone who can't have caffeine. When I needed a plunger, it was like I was asking for a free night. Overall, not a great stay.
2023년 10월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 6일
Dear Paul, Thank you for providing feedback. We are sorry for the concerns that disturbed you during your time with us. Thank you for bringing this to our attention, and it will be addressed promptly by our concerned team. Our front desk team is always there to help you. Please allow us to improve this on your next visit. Sincerely,Hotel Management

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Hugh 님, San Francisco

2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Ruby T Nava

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
THANK YOU TO ASHLEY. FANTASTIC CUSTOMER SERVICE.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 25일
Dear Ruby, We appreciate you taking the time to write a review about your time with us at Extended Stay America. It's excellent you enjoyed your time with a friendly staff, Ashley. Please return, and we hope to serve you again! Sincerely,Hotel Management

10/10 - 훌륭해요

Nikolai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함

8/10 - 좋아요

Erin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Karen 님, Cancun

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great, Mark and Ashlyn are very helpful and friendly. Very quiet and convenient drive to stores or restaurants.
2023년 10월에 10박 숙박함

10/10 - 훌륭해요

jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great option for a staycation!
Solid hotel choice near a lot of good restaurants and freeway access - Hobees next door1
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Dear Gary, Thank you for staying at the Extended Stay America. We were so pleased to read your kind words about how much you enjoyed your recent visit. Thank you for your comments about our hotel location. We are glad you appreciated our convenient location close to area restaurants and freeway access. We appreciate your business and hope that you will visit again soon.Sincerely,Hotel Management

10/10 - 훌륭해요

Hugh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The kitchen amenities are great. It's clean and quiet.
2023년 9월에 8박 숙박함

8/10 - 좋아요

Georgy

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked that the property was well maintained. The rates were very comparable to the lesser, well known properties in the area. I mean the other hotel has plain walls, no in room coffee, Painted a hideous orange... Extended has a larger more comfortable room,and full sized refrigerator, convenient kitchen, full size table with chairs a recliner and a not quite continental breakfasOh,and windows that open to allow a fresh breeze into the room. Yeah! We'll be back! Well worth the few extra $$ to stay at Extended Stay!
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Dear Georgy, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Also, we are glad your room had all of the amenities you were looking for. However, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management