고급 침구, 오리/거위털 이불, 객실 내 금고, 다리미/다리미판

리아 호텔 여행 후기

2.5 out of 5
리아 호텔
950 El Camino Real, San Carlos, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 546개" "
평점 8 - 좋아요. 1002개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 87개" "
평점 4 - 별로예요. 1002개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 46개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Myung hee

가족 여행
좋아요: 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: LiA team 님, 2023년 5월 30일
Thank you for taking the time to review your recent stay at the LiA Hotel. Your thoughtful and diligent feedback is very much appreciated. It is always nice to hear about our strengths, but it is equally important to know where we can approve. We will be sure to pass along your feedback to our team

8/10 - 좋아요

Yoonsang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체로 괜찮앗어요
2019년 4월에 1박 숙박함

8/10 - 좋아요

Yoonsang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그냥저냥
나쁘진 않았어요
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
히터 소음이 너무 커서 잠자기에 불편했습니다.
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to everything and excellent value. Rooms cleaned every three days and would be nice to make that two days
2024년 3월에 3박 숙박함
답변 제공: LiA team 님, 2024년 3월 27일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be conveniently located and offering excellent value. Your suggestion regarding the frequency of room cleaning is duly noted, and we will certainly take it into consideration for future improvements. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future.

8/10 - 좋아요

Joni

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: LiA team 님, 2024년 3월 21일
Thank you for taking the time to rate your recent stay at our hotel. We appreciate your feedback and are pleased to see that you had a positive experience overall. If there are any specific areas where we can improve to make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Shirley

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: LiA team 님, 2024년 3월 19일
Thank you for taking the time to rate your recent stay at our hotel with a perfect 5/5 score. Your feedback is greatly appreciated, and we are delighted to hear that you had a positive experience with us. We strive to provide excellent service and amenities to all our guests, and we are pleased to know that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

patricia 님, san francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room did not have a desk or chair. I needed to work. There was a coffee maker but no coffee pods.
2024년 3월에 1박 숙박함
답변 제공: LiA team 님, 2024년 3월 14일
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the lack of a desk and chair in your room. We understand the importance of having a comfortable workspace. Upon checking the room type you booked, not all rooms will have desks in it. To guarantee a desk you would need to book one of our King Inspiration Rooms.Regarding the coffee maker without coffee pods, we apologize for the oversight. We will ensure that our housekeeping team restocks the coffee pods in all rooms to provide a better experience for our guests.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 - 좋아요

Adam

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception clerk was very nice. I had made a bunch of charges on my card earlier in the day and by the time I tried to check in, the daily spending limit was exceeded for the deposit. It was a rainy night and he let us into the room while we waited for my sister to come by after work to conver the deposit. The bed was EXTREMELY comfy. Much better than most!
2024년 3월에 1박 숙박함
답변 제공: LiA team 님, 2024년 3월 8일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our reception clerk to be very nice and accommodating during your stay. We understand that unexpected situations can arise, and we are glad that our staff was able to assist you with your deposit issue on that rainy night.We are thrilled to hear that you found the bed in your room to be extremely comfortable. Providing a restful and comfortable stay for our guests is always our top priority, and we are pleased to know that you had a great night's sleep.We appreciate your kind words and hope to welcome you back to our hotel in the future for another enjoyable stay.

10/10 - 훌륭해요

Deibis

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelete servicios
2024년 2월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 27일
Thank you so much for leaving us such a wonderful review and a perfect rating. We are thrilled that you had such a positive experience and found our services to be excellent.Our hotel strives to provide a truly unique experience, and we take great pride in the high standards of hospitality that our team consistently delivers. Your comments are a testament to their efforts, and I'll be sure to pass on your praise. We continuously work to meet the needs and expectations of our guests, and your feedback will undoubtedly encourage us to strive harder in our goal to provide exceptional service to our valued patrons.Thank you once again for choosing us for your accommodation needs, and for taking the time to share your satisfying experience. We greatly value your patronage and look forward to welcoming you back in the near future for another memorable stay.

10/10 - 훌륭해요

Heilala

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staffs are very helpful a d friendly
2024년 2월에 7박 숙박함
답변 제공: LiA team 님, 2024년 2월 23일
Thank you for your review. We are pleased to hear that you found our hotel to be very clean and that our staff was helpful and friendly during your stay. Providing a clean and welcoming environment for our guests is a top priority for us.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel.

10/10 - 훌륭해요

Heilala

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs was very helpful and very friendly, the place,rooms are very cleaned, ill definitely cone vack and i will recommend that place to my friends and family,
2024년 2월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 23일
Thank you for your kind words about our staff and the cleanliness of our rooms. We are thrilled to hear that you had a positive experience during your stay with us. Your recommendation to your friends and family means a lot to us, and we are grateful for your support. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel and for taking the time to share your feedback.

4/10 - 별로예요

Juan

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Place was great, the only drawback was the pillows experience, the decor pillows or not sure what. Smelled like a stinky sweaty jockstrap , not sure what guests have done in there but clearly they’re being used as some kind of adapted accessories.
2024년 2월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 23일
Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you enjoyed your overall experience at our hotel. We apologize for the issue you encountered with the pillows in your room. Your comments are valuable to us, and we will address this matter with our housekeeping team to ensure that all guest amenities meet our high standards of cleanliness and comfort. We appreciate your understanding and hope to welcome you back for a more pleasant stay in the future. Thank you for choosing our hotel.

8/10 - 좋아요

Joseph

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 21일
Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to hear that you had a positive experience during your stay.If there is anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: LiA team 님, 2024년 2월 15일
Thank you for taking the time to leave a 5/5 rating for our hotel. We appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us. We strive to provide exceptional service and create memorable experiences for all our guests.Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We will continue to maintain the highest standards in all aspects of our hotel operations to ensure that every guest receives the same level of excellence.We look forward to welcoming you back to our hotel in the future and providing you with another outstanding stay.

8/10 - 좋아요

Heilala

2024년 1월에 5박 숙박함
답변 제공: LiA team 님, 2024년 2월 11일
Thank you for taking the time to rate your recent stay at our hotel with a 4/5 rating. We appreciate your feedback and are glad to see that you had a positive experience overall. We constantly strive to improve our services and facilities, and your feedback helps us in that process. If there is anything specific that we can do to make your next stay even better, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future!

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스
Not fancy, but clean and comfortable. Wifi cuts out frequently.
2024년 1월에 2박 숙박함
답변 제공: LiA team 님, 2024년 2월 6일
Thank you for sharing your feedback on your recent stay with us. We appreciate your kind words about our clean and comfortable accommodations.However, we apologize for any inconvenience caused by the frequent wifi interruptions. We understand the importance of a reliable internet connection, and we will investigate this issue further to ensure a more stable and consistent wifi experience for our guests.Your feedback is valuable to us as we continuously strive to improve our services. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience during your next visit.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 4일
Thank you for your 5/5 rating! We appreciate your feedback and are glad you had a wonderful experience with us. We look forward to welcoming you back in the future.

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 4일
Thank you for your 4/5 rating! We appreciate your feedback and are glad you had a positive experience. We hope to welcome you back in the future.

10/10 - 훌륭해요

Reyna

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 1월에 1박 숙박함
답변 제공: LiA team 님, 2024년 2월 4일
Thank you for the positive feedback on the cleanliness of our hotel! We strive to maintain high standards to provide a comfortable environment for all our guests. We appreciate your review!

8/10 - 좋아요

Beth

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Reservation was based at least somewhat on website stating “continental breakfast” included. This was no longer true. Floor of room was very cold.
2024년 1월에 3박 숙박함
답변 제공: LiA team 님, 2024년 1월 22일
Thank you for your recent stay with us and for taking the time to share your feedback. We sincerely apologize for any inconvenience caused regarding the change in our breakfast offerings. We appreciate your understanding in this matter.We also apologize for the discomfort you experienced with the cold floor in your room. We will investigate this issue and take the necessary steps to address it. We hope that despite these issues, you enjoyed the other aspects of your stay and that you will consider staying with us again in the future.

6/10 - 괜찮아요

Bobbi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 24일
Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and are committed to continually improving our services. If you have any specific suggestions on how we can make your next stay more enjoyable, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.

10/10 - 훌륭해요

Elvis

2024년 1월에 4박 숙박함
답변 제공: LiA team 님, 2024년 2월 11일
Thank you for taking the time to leave us a 5/5 rating! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service and create memorable experiences for all our guests.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

8/10 - 좋아요

Rogelio

출장 여행
Walking distance to Downtown San Carlos.
2024년 1월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 21일
Thank you for your review! We appreciate your feedback and are glad to hear that you found our hotel conveniently located within walking distance to Downtown San Carlos. We strive to provide our guests with a convenient and enjoyable stay. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to welcome you back soon!

8/10 - 좋아요

Alexander

2024년 1월에 2박 숙박함
답변 제공: LiA team 님, 2024년 1월 21일
We appreciate your feedback and the 4 out of 5 rating. We strive to provide a great experience for all of our guests and we would love to know how we can improve and make your next stay even better. If there's anything specific that you think we can do to earn a 5-star rating from you, please let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Sara

좋아요: 숙박 시설 상태 및 시설
Nice people
2024년 1월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 9일
Thanks for staying with us and the great compliment I will let our staff know.

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice amenities and nicely redone. Very enjoyable.
2024년 1월에 2박 숙박함
답변 제공: LiA team 님, 2024년 1월 9일
It is great that you enjoyed our amenities and liked the new remodel. We are looking forward to having you back.

2/10 - 너무 별로예요

Elio

별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2024년 1월 31일
We're sorry to hear that your experience fell short of your expectations. If there's anything specific that we can address to improve your experience, please feel free to share with us. Your feedback is valuable to us, and we'd like to do everything we can to make sure you have a more positive experience in the future.

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am very happy for be in this Hotel
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 31일
We're extremely pleased to hear that you're having a great time at our hotel. It's our priority to ensure that you have a wonderful and memorable experience. If there's anything specific you'd like to share or if there's anything we can do to enhance your stay, please don't hesitate to reach out to us. We're here to make sure you have a fantastic time throughout your stay. Thank you for choosing our hotel, and we hope to continue exceeding your expectations.

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to stay
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 31일
Thank you for your kind words! We're delighted that you had a pleasant stay with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jeanette

2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2024년 1월 1일
We thank you for your most recent stay and taking the time out of your day to leave us your feedback. We sincerely apologize that the present issue was not solved during your stay and caused an inconvenience. We have passed down the message to our maintenance dept to take a deeper look into the problem. Thank you again for staying with us, we look forward to seeing you again. Hospitably,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Room was clean, but toilet tank did not fill properly which the toilet would not flush. Sink drained very slowly..
2023년 12월에 3박 숙박함
답변 제공: LiA team 님, 2024년 1월 1일
We thank you for your most recent stay and taking the time out of your day to leave us your feedback. We sincerely apologize that the present issue was not solved during your stay and caused an inconvenience. We have passed down the message to our maintenance dept to take a deeper look into the problem. Thank you again for staying with us, we look forward to seeing you again. Hospitably,

10/10 - 훌륭해요

terena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Excellent, quiet, clean and walkable to lots of restaurants.
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 1일
What a great review! Thank you so much for sharing your experience here at LiA Hotel San Carlos with the google traveling audience.Your kind words indeed help us to stay motivated to provide great service.

8/10 - 좋아요

Isidro Vargas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: LiA team 님, 2024년 1월 1일
We would like to thank you for taking the time out of your day to leave such a positive review about our Hotel. I'm pleased to hear that you were able to indulge in all the wonderful amenities and items we have to offer our guests. We greatly appreciate your positive feedback.

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2024년 1월 1일
At the LiA Hotel it is our goal to provide a clean, affordable, comfortable and enjoyable stay for all of our guests. We try to go above and beyond to accommodate all of our guest. Thank you so much for taking the time to recognize this. Guest Satisfaction is one of our company's' core values. The staff at this property personally go out of their way to ensure all of our guests feel taken care of and attended to. Thank you so very much for taking the time to notice our efforts. We cannot wait until you come back again and visit us here at the LiA Hotel.

10/10 - 훌륭해요

Juan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2024년 1월 1일
I would like to thank you for your most recent stay and for taking the time out of your day to leave us your feedback. We greatly appreciate any positive feedback.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2024년 1월 1일
Thank you for your most recent stay and for taking the time out of your day to leave us your wonderful feedback. I am pleased to hear that you enjoyed staying at our Hotel. Thank you for highlighting the wonderful amenities you were able to indulge in. We love our location because we are near so many facilities and clearly you were able to indulge in all of the experiences the San Carlos Area has to offer!We hope you keep choosing us when you're in the area and please don't hesitate to let us know if there is anything you need. We hope to see you again!

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
At the LiA Hotel it is our goal to provide a clean, affordable, comfortable and enjoyable stay for all of our guests. We try to go above and beyond to accommodate all of our guest. Thank you so much for taking the time to recognize this. Guest Satisfaction is one of our company's' core values. The staff at this property personally go out of their way to ensure all of our guests feel taken care of and attended to. Thank you so very much for taking the time to notice our efforts. We cannot wait until you come back again and visit us here at the LiA Hotel.

8/10 - 좋아요

Luis 님, Redwood City

연인과의 여행
별로예요: 직원 및 서비스
Took too long for check in,usually the process is fast.
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
sorry about your experience it was my first week training; I vow to be more expedient as I gain experience

10/10 - 훌륭해요

Elias

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy seguro
2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for taking the time to review your recent stay at the LiA Hotel. Your thoughtful and diligent feedback is very much appreciated. It is always nice to hear about our strengths, but it is equally important to know where we can approve. We will be sure to pass along your feedback to our team.

8/10 - 좋아요

Regina

2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for choosing the LiA Hotel we are happy to read you enjoyed your stay. We are also delighted you were able to enjoy our amenities that fit your needs. It was a pleasure reading how much you enjoyed our staff and location. We appreciate your generous rating and hope to see you for your next special occasion.

8/10 - 좋아요

Pintu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you very much for taking the time to provide us feedback regarding your recent stay at the LiA Hotel. Our goal is to provide our guests exceptional personalized service, facilities, amenities and a memorable stay and we are sorry to hear that your visit with us did not meet your expectations. We have shared your important comments with our management team and hope to have the opportunity to welcome you back in the future for a more memorable experience.

10/10 - 훌륭해요

Susy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for continuing to choose the LiA Hotel. We work hard to provide personalized and memorable experiences for our guests, and we're so delighted to hear you enjoy our hotel and staff. It was a pleasure hosting you and we look forward to welcome you back soon.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value in a great location. Walking distance to lots of amenities. Clean with cable tv and the bed was very comfortable. Wifi can get a little spotty. This was our 3rd time staying here and would return.
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for taking the time to send us your feedback! I want to apologize for the challenges that you faced during your stay. This will give us an opportunity to follow up with our associates about one of our core values, guest satisfaction. I would also invite you to contact me directly when you are travelling this way again, I would like to be able to offer you a chance for us to improve on a second visit with us! Thank you again for your time, we always welcome any comments that will allow us to work on making each guest Xperience the best that it can be.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I know this area, and chose this property for its value. The staff was pleasant, friendly, and helpful - I had 3 interactions, including one at 12:30am for a bum door key. The front desk was staffed and cheerful. The unit was clean, the bed was comfortable, and bedding soft and felt new. The appointments were appropriate for the price. There is noise in the daytime, and some at night/morning from vehicles on El Camino Real and the commuter trains, but I expected this. The property is a solid 4-star.
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for your positive review. We are glad to read that you xperienced exceptional service and that you enjoyed our hotel's staff and convenient location. We hope to have the pleasure of welcoming you back in the future

6/10 - 괜찮아요

Jay

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was loud and clunky just sitting on it. Toilet leaked so you had to flush it twice each time
2023년 12월에 8박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for your honest post. We are truly sorry to read of the inconveniences you experienced during your stay, it is very important to us that any issues are addressed promptly and thoroughly. Please know that we have shared your review with our staff so that they may address the issues you noted and work to continually improve our services. Thank you again for letting us know, and we hope to welcome you back in the future to provide you with a truly excellent stay.

10/10 - 훌륭해요

Jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One nighter, perfect place exactly what I expected
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for your fantastic feedback - we are thrilled that you had such a wonderful experience with our staff. It is a pleasure to read that you had many interactions with our employees and they were all pleasant. We will make sure to share your gracious review with all our employees. We appreciate your review, and the detail that you have provided for future guests at our property. We look forward to welcoming you back when you are next in this neighborhood.

10/10 - 훌륭해요

Abelina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
At the LiA Hotel it is our goal to provide a clean, affordable, comfortable and enjoyable stay for all of our guests. We try to go above and beyond to accommodate all of our guest. Thank you so much for taking the time to recognize this. Guest Satisfaction is one of our company's' core values. The staff at this property personally go out of their way to ensure all of our guests feel taken care of and attended to. Thank you so very much for taking the time to notice our efforts. We cannot wait until you come back again and visit us here at the LiA Hotel.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent customer service, very accommodating, friendly dnd professional.
2023년 11월에 1박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you so much for that feedback. I am very glad to learn that your interactions with our team were pleasant and that that our amenities and overall value offered earned us a potential return visit from you.Safe travels and looking forward to welcoming you back in the future

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpful staff!!
2023년 11월에 2박 숙박함
답변 제공: LiA team 님, 2023년 12월 25일
Thank you for choosing the LiA Hotel we are happy to read you enjoyed your stay. We are also delighted you were able to enjoy our amenities that fit your needs. It was a pleasure reading how much you enjoyed our staff and location. We appreciate your generous rating and hope to see you for your next special occasion.