I know this area, and chose this property for its value. The staff was pleasant, friendly, and helpful - I had 3 interactions, including one at 12:30am for a bum door key. The front desk was staffed and cheerful. The unit was clean, the bed was comfortable, and bedding soft and felt new. The appointments were appropriate for the price. There is noise in the daytime, and some at night/morning from vehicles on El Camino Real and the commuter trains, but I expected this. The property is a solid 4-star.