시즌별로 운영되는 야외 수영장

어로프트 샌타클라라 여행 후기

3 out of 5
어로프트 샌타클라라
510 America Center Ct, San Jose, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 668개" "
평점 8 - 좋아요. 1002개 이용 후기 중 185개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 75개" "
평점 4 - 별로예요. 1002개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 42개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

KI YONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Aloft Santa Clara 님, 2022년 4월 7일
Thank you for a 10!

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aloft was a great stay and would definitely stay again. The room was clean and the surrounding area was very clean. Wish there was more staff there just a small wait since there is only one person working the desk. But super friendly and helpful
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Joseph, thank you for your supportive feedback about your stay at Aloft Santa Clara. We're delighted to hear that our pristine accommodations and the cleanliness of the surrounding area met your standards. We acknowledge your comments about the slight wait time at the reception and will certainly pass your feedback to our team. Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Danny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The aloft hotels have a unique "vegas" type feel to them. The style and atmosphere really sets the mood. The Bar tender Hector was awesome and according to multiple guest at the bar has a reputation for being a stand up guy. Overall a very welcoming stay!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Danny, thank you for sharing your experience about your stay at Aloft Santa Clara. We're pleased you enjoyed our distinctive ambiance and enthusiastic bar service from our highly-regarded team member, Hector. We're thrilled to hear that your stay was welcoming. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the funky artwork and the cleanliness
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Dominique, it's wonderful that you appreciated the unique artistry and neatness at Aloft Santa Clara. We strive to create an atmosphere that is as distinctive and delightful as our guests. Your compliments are very much appreciated. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Gabriel Lacerda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Gabriel, your feedback is greatly appreciated. We are thrilled to know you had a pleasant stay at Aloft Santa Clara. We thank you for choosing us and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rajesh Kanna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Okay
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Rajesh, while your feedback is succinct, we appreciate it. We hope your stay at Aloft Santa Clara met your expectations and we look forward to offering you the same standard of service during your next visit.

10/10 - 훌륭해요

Yan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Comfortable and convenient stay, nice staff
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Yan, it's wonderful to know you found your stay at Aloft Santa Clara both comfortable and convenient. We're truly glad that our team members were able to make your visit even more enjoyable. We hope to welcome you back very soon.

6/10 - 괜찮아요

Seon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s not a quiet place and $15 per night for parking lots fee is little over ridiculous
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Seon, your feedback is important to us. It seems you experienced some disturbances during your stay, and for that, we extend our sincere apologies. Regarding parking fees, we aim to be as transparent as possible when it comes to any charges. We thank you for bringing this to our attention and please know your review will be shared with the team to look into all your points. We hope you consider staying with us again in the future.

8/10 - 좋아요

Austin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this property was really awesome. I really enjoyed the vibe and the layout of the hotel. The only things I didn’t like were the shower pressure, and temperature. The temperature was lukewarm and the pressure was nonexistent. Great view and amenities!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Austin, we're delighted to hear that you relished the ambiance and structure of the Aloft Santa Clara. However, we noted your concerns regarding the shower's temperature and pressure. The comfort and satisfaction of our guests are of utmost importance, and we continually work to improve based on our guest's feedback. It's great that you found the view and amenities to your liking! We'd love to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Charlie

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very pleasant stay! Staff was very nice also very quiet!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Charlie, we're thrilled to hear about your enjoyable experience at Aloft Santa Clara. It's great news that our team members made a positive impression and that you appreciated the serene atmosphere. We hope to see you again soon!

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place I like it
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Luz, thanks for your kind words! We're delighted to know you enjoyed your stay at Aloft Santa Clara. Your satisfaction is our ultimate reward. We're looking forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Diana

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Diana, it's terrific to see your highest rating for Aloft Santa Clara. We hope your stay was as delightful as your rating suggests and we eagerly anticipate your return for another exceptional experience. Thank you for promoting us on Expedia.

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was very clean
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Julio, we appreciate your feedback. It's wonderful to hear you found Aloft Santa Clara exceptionally clean. Our team members strive to ensure a comfortable and immaculate environment for our guests. Looking forward to welcoming you back in the future!

10/10 - 훌륭해요

Janice 님, Azle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great and facility is clean
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Janice, it's wonderful to know you enjoyed your stay at Aloft Santa Clara. We're pleased our prime location was beneficial to you and our level of cleanliness met your expectations. We hope to welcome you back again in the future for another satisfying experience.

10/10 - 훌륭해요

Lizeth

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Lizeth, it's great to see that you've had a top-notch experience at Aloft Santa Clara. We appreciate you choosing us for your stay, and we would love to host you again in the near future. Thank you for sharing your rating!

8/10 - 좋아요

Maricel

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Thank you for taking the time to share your review with us, Maricel!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Aloft Santa Clara. Thank you and have a wonderful day!

8/10 - 좋아요

Patrick 님, Santa Rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and professional. Staff are freindly and helpful. Wish there were more options at the lobby store but not a big deal. Kitchen food was decent and delicious. Gym is top notch and also coems with a filtered dispenser. Love the room layout, somethign fresh and different than what im used to seeing. Not much around the immediate area in terms of dining but dining options are probably a 10-15 min drive. Would definitely recommend!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Patrick, we're thrilled to hear you had an enjoyable experience at Aloft Santa Clara. Our team members are committed to providing friendly and helpful service, and it seems they hit the mark during your stay. We take note of your feedback regarding our lobby store, as we’re always seeking ways to enhance guest experiences. We're pleased that you appreciated our unique room layout, top-tier gym facilities and scrumptious kitchen offerings. While we understand the desire for close-by dining options, we do hope the short drive was manageable. Your recommendation is a testament to our effort to provide superior service. Looking forward to welcoming you back in the future!

10/10 - 훌륭해요

Annissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Thanks for the fantastic rating, Annissa!It's outstanding we could exceed your expectations during your stay at Aloft Santa Clara. We're all looking forward to your next stay with us.

6/10 - 괜찮아요

Sovrin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean and safe hotel. However, they didn’t clean up the room during the second day. Reception didn’t answer. Overall can be better.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Sovrin, it's good to know you found the hotel to be clean and secure. We regret to hear, however, about any inconsistencies you experienced in room maintenance and communication with our front desk. This isn't the kind of experience we strive to provide. We would greatly appreciate an opportunity to better serve you in the future and to ensure an improved stay.

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing so nice and always helpful, all of them the front desk was great
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Robin, it's truly delightful to hear about your exceptional experience at Aloft Santa Clara. Your kind words regarding our helpful and accommodating team at the front desk are genuinely appreciated. We're thrilled you noted their effort in ensuring your comfort. Can't wait to have you back soon for another wonderful visit.

10/10 - 훌륭해요

rosario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean! Thank you!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Rosario, thank you for choosing Aloft Santa Clara and for your wonderful feedback. It's a delight to hear our efforts to maintain a clean environment were appreciated. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Raymond

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Raymond, it's fantastic to see your high rating for Aloft Santa Clara. We sincerely appreciate it and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Kenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
enjoyed my stay
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Kenia, it's fantastic to hear that you enjoyed your stay at Aloft Santa Clara. Keeping guests satisfied is our top priority, and we're thrilled your experience reflects this. We look forward to welcoming you back during your next visit!

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and professional as soon as you walk in. Very informative and accommodating. I will only book with Aloft in the future. Great hotel.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Jeremy, your review has made our day! We're thrilled you had a remarkable encounter with our professional team members at Aloft Santa Clara as soon as you walked in. It's delightful to know how much you appreciated our informative and accommodating nature. Your plans to only book with us in the future are nothing short of the highest commendation. We eagerly anticipate welcoming you back to our wonderful hotel.

2/10 - 너무 별로예요

Shelby Cher

아이를 동반한 가족 여행
Our Room was leaking from the storm. We mentioned it to hotel staff and they offered to change our room. We proceeded to try 3 additional rooms all of which were severely leaking water onto the desk attached under the window. Room was cold and wet smelling for the trip. Hotel property and Expedia refused to help with a refund for these circumstances. We used over 15 towels to keep the water under control.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Shelby, we genuinely regret to learn about the issues you encountered during your stay, especially with regard to the water leaks in the multiple rooms. We understand your disappointment and please know it is never our intention to have guests face such discomfort. Although we had offered alternative accommodations, we realize this didn't fully meet your expectations. We're truly sorry for any inconvenience caused and we are focusing on addressing these areas to avoid such future occurrences.

10/10 - 훌륭해요

Seth

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome hotel !
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Seth, it's fantastic to read your positive feedback about the Aloft Santa Clara. We're delighted to know that we exceeded your expectations. We appreciate your kind words and hope to serve you again in the not-too-distant future.

10/10 - 훌륭해요

Monique

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have good soap that doesn’t dry your skin out. The bed sheets were clean and fresh and no stains or bugs on mattress.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Monique, it's great to hear you enjoyed essential items such as our specialty soap and the fresh, clean linens at Aloft Santa Clara. We aim to provide all our guests with a comfortable and problem-free stay. We'd be delighted to welcome you back, should your travels bring you back to our area.

10/10 - 훌륭해요

Justin 님, Lindsay

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NFC Championship weekend, accommodations for both home and away teams within walking distance from stadium. Staying here every time
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Justin, thank you for sharing your favorable experience at Aloft Santa Clara. We're thrilled to hear you appreciated the convenient location for significant sports events. Your continued trust in us means a lot and we can't wait to welcome you back for your next visit.

4/10 - 별로예요

Bryan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Bryan, it seems your recent stay didn't meet your expectations and we sincerely regret to hear that. We highly value your feedback and would appreciate learning more about how we can improve. We hope you'll give us the opportunity to turn your experience around during a future visit.

6/10 - 괜찮아요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Wi-Fi was down our entire stay, couldn’t work due to it. Overall the hotel was great, can’t complain.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Alex, it's unfortunate to hear about the issue you encountered with the Wi-Fi during your stay. We understand how essential a reliable connection is, especially for work. On a brighter note, it's encouraging to hear that you considered the overall experience at Aloft Santa Clara to be positive. We'll ensure proper maintenance is imposed for uninterrupted services in the future for a smoother experience. We look forward to welcoming you back soon.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스
There were NO washing or drying machines available to the guests. This made things difficult as I had to take time from my vacation to go find a laundromat and wash clothes.
2024년 1월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Matthew, thank you for taking the time to share your insights. While we appreciate your understanding, we recognize the concern you had about the laundry facilities. We hope that despite this, the other unique aspects of Aloft Santa Clara made for an enjoyable stay. We look forward to welcoming you back and offering an even better experience.

6/10 - 괜찮아요

Littley

2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Littley, thank you for taking the time to rate your recent stay. We see there's room for improvement and appreciate your feedback. Our team at Aloft Santa Clara continuously strives to exceed guest expectations and we hope to have the opportunity to do so during your next visit.

10/10 - 훌륭해요

Allison

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Allison, thanks for the five-star rating! We're thrilled to read that Aloft Santa Clara met your expectations. We hope to welcome you back in the future.

2/10 - 너무 별로예요

Susana

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Susana, we notice you've left a rating without any comment. We always aim for guests to have a pleasant stay with us. If you had any specific issues during your stay, we would appreciate the opportunity to hear about them so we can continuously improve. Thank you for taking the time to rate your stay.

10/10 - 훌륭해요

Nicholas

연인과의 여행
Staff was friendly & helpful with changing our stay number of nights upon check in.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Nicholas, how wonderful to know you had a positive experience at Aloft Santa Clara. It's always pleasing to hear that our team members were able to assist in adjusting your stay to meet your needs. Thanks for choosing us as your accommodation. We hope to see you again in the future!

10/10 - 훌륭해요

claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's was nice , clean . But they close to early the food lounge at 10:00 pm .
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Claudia, it's fantastic to know that you appreciated the cleanliness of Aloft Santa Clara and found your stay pleasant. We have carefully noted your feedback about the food lounge hours and it's definitely something we will consider. We hope to have the opportunity to serve you again soon.

10/10 - 훌륭해요

Andrés

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Andrés, thank you for your top rating of Aloft Santa Clara on Expedia. We're delighted to know that you had a wonderful experience. We look forward to welcoming you back in the near future.

2/10 - 너무 별로예요

Tracy

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
We appreciate the feedback, Tracy.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

8/10 - 좋아요

Babatunde

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The pool was out of service but the receptionist still told me it was open. Talk about being sent on a wild goose chase
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Babatunde, thank you for your feedback. We're genuinely disheartened to hear about any confusion regarding the pool status. It's critical for our team members to provide accurate information. We'll certainly be addressing this to ensure it doesn't happen again in the future. Despite this, we hope your stay at Aloft Santa Clara was otherwise enjoyable and we look forward to an opportunity to serve you better.

10/10 - 훌륭해요

Katja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We where in santa clara for a cheer comp. I feel that your hotel is a great value. Which is what I look for when we are in Comp season. Thank you.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Katja, we're thrilled to learn that you found Aloft Santa Clara to be excellent value, particularly during the competition season. It's always delighting to ensure our guests enjoy their stay when attending local events. We appreciate your kind words and look forward to hosting you again.

10/10 - 훌륭해요

Felix

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Thank you for the great rating, Felix!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Aloft Santa Clara! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 - 훌륭해요

Duy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Duy, it's wonderful to know you had a fantastic stay at Aloft Santa Clara. The team truly appreciates your high rating. We're looking forward to the chance to welcome you back.

10/10 - 훌륭해요

Maritza

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Maritza, thank you for taking the time to rate your stay at Aloft Santa Clara. We're elated that your experience was satisfactory and hope our innovative vibe and friendly team members had an impact on your stay. We eagerly await the next opportunity to serve you again soon.

4/10 - 별로예요

shivani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Shivani, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 - 좋아요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Frank, thank you for rating Aloft Santa Clara. We're pleased you chose us for your stay and hope your experience met your expectations. We would be honored to welcome you back in the future to further elevate your stay.

2/10 - 너무 별로예요

Matthew

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 12일
Matthew, it's disappointing to learn we did not meet your expectations with your recent stay. Your input is important to us and we truly value guest feedback as it helps us improve. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

10/10 - 훌륭해요

Raul

2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Raul, we're thrilled to note the perfect rating for Aloft Santa Clara! It's wonderful that you had such a fantastic experience. We hope to have the pleasure of your company again soon.

10/10 - 훌륭해요

RUDOLPH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well appointed room
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Rudolph, it's a delight to read about your positive experience at Aloft Santa Clara. The dedication we put into each room's furnishings is appreciated by valued guests like you. We hope to continue being your choice for a well-appointed stay.

8/10 - 좋아요

Clarice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Clarice, it's great to see your positive rating. We appreciate your support and delighted that you chose Aloft Santa Clara for your stay. We hope our commitment to service exceeded your expectations and we're looking forward to your next visit.

8/10 - 좋아요

jack

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Thank you for the 4-star rating, Jack!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Aloft Santa Clara. Thank you again for sharing!