스위트, 킹사이즈침대 1개 (One Bedroom) | 객실 내 금고, 책상, 노트북 작업 공간, 다리미/다리미판

소네스타 산호세 - 밀피타스 여행 후기

3.5 out of 5
소네스타 산호세 - 밀피타스
777 Bellew Dr, Milpitas, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 547개" "
평점 8 - 좋아요. 1000개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 98개" "
평점 4 - 별로예요. 1000개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGHOON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Tracy 님, 2023년 10월 25일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
House keeping
I requested housekeeping. But it didn't on time. i told three times... and it was done one day after. The restaurant on the 1st floor was good and the staff was very kind . Thanks
2023년 10월에 4박 숙박함
답변 제공: Tracy 님, 2023년 10월 14일
Thank you for taking the time to write a review. I apologize about your room not being serviced as you requested. We will be more diligent in our response in the future. We hope you visit us again in the future.

8/10 - 좋아요

?

2023년 5월에 16박 숙박함
답변 제공: Tracy 님, 2023년 7월 11일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Youngchul

2022년 8월에 2박 숙박함
답변 제공: Asst Front Office Manager 님, 2022년 8월 8일
Dear Youngchul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

PARK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
전체적으로 훌륭했습니다 친절했고 깨끗했습니다 다음 출장시 재방문하고 싶어요
2021년 10월에 6박 숙박함
답변 제공: General Manager 님, 2021년 10월 29일
Dear Park, It was a pleasure hosting you at Sonesta San Jose! We're glad our attention to cleanliness and service impressed you, and we invite you to stay with us again the next time you're in the area.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is nice to stay in hotel!
2021년 7월에 7박 숙박함
답변 제공: General Manager 님, 2021년 8월 2일
We're delighted you enjoyed your stay at Sonesta San Jose! Thank you for your kind words. It would be a pleasure to host you again should you be back in the area.

10/10 - 훌륭해요

Srikanth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the proximity to my work location, convenient to get to the shopping area nearby. Staff is courteous. The carpet hygiene can be improved further.
2024년 4월에 4박 숙박함
답변 제공: Tracy 님, 2024년 4월 20일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 - 괜찮아요

Sanjay

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tracy 님, 2024년 4월 15일
Thank you for taking the time to give us some feedback. We will work harder to improve on any issues you had during your stay with us. If you have time please let me know what issues you had. Thank you and look forward to your feedback.

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tracy 님, 2024년 4월 19일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you!
2024년 3월에 3박 숙박함
답변 제공: Tracy 님, 2024년 3월 19일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

JINOH

좋아요: 청결 상태, 직원 및 서비스
Very satisfied except bathroom water drop.
2024년 2월에 7박 숙박함
답변 제공: Tracy 님, 2024년 2월 27일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Christine

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the jacuzzi & pool all year round! The security deposit was resonable & fast of getting back next day
2024년 2월에 1박 숙박함
답변 제공: Tracy 님, 2024년 2월 26일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

west

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice overall hotel
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Thank you for allowing Sonesta San Jose to host your recent visit. We're delighted to hear you had an enjoyable experience, and we appreciate you taking the time to share your comments. We hope to have the opportunity to welcome you back the next time you're in the area.

8/10 - 좋아요

Sheena

2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 3월 21일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

2/10 - 너무 별로예요

Michael

2024년 1월에 3박 숙박함
답변 제공: Tracy 님, 2024년 2월 12일
Thank you for taking the time to send a review regarding your stay at the Sonesta San Jose. We are sorry if we did not meet your expectation. We would like to see what the issue with your stay was. Please feel free to contact the hotel and speak with the manager on duty.

10/10 - 훌륭해요

Stanley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One Night
Very nice overnight stay.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Stanley,It was a delight hosting you at Sonesta San Jose, and we appreciate you taking the time to leave such an excellent review. We work hard to meet all our guests' expectations and are thrilled to have hit the mark for your visit. Come back anytime: it would be a pleasure to have you return again.

6/10 - 괜찮아요

shinichi

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 9박 숙박함
답변 제공: Tracy 님, 2024년 2월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and staff
2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 16일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

CHAD

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here a few times now for business. Jesus at front desk was great. Staff at bar/restaurant are very friendly.
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 23일
Dear Chad,Thank you for your positive feedback and for choosing Sonesta San Jose for your business stays. We are delighted to hear that Jesus at the front desk and our team members at our restaurant have consistently provided you with exceptional service. Creating a friendly and welcoming atmosphere for our guests is our top priority, and we look forward to serving you again.

4/10 - 별로예요

carlos jr

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness of the bathroom and the sink is clogged up
2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 15일
Thank you for taking the time to submit a review regarding your stay with us at the Sonesta San Jose. I do apologize that you did not receive the service that you deserved. I would like to apologize for the condition of the bathroom. I will be sure t share this with the staff so we can do a better job in the future. I hope that you give us another try. If so please contact the manager Tracy and I will be happy to do something special for you. Thank you for choosing Sonesta.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Tracy 님, 2024년 1월 12일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Ravikiran

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 12일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 10일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Tzay-Fa

2023년 12월에 4박 숙박함
답변 제공: Tracy 님, 2024년 2월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 - 괜찮아요

P Annette

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathtub stopper did not work which I reported. I was told it would be fixed but it was not.
2024년 1월에 2박 숙박함
답변 제공: Tracy 님, 2024년 1월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. I do apologize for the issue in the bathroom. I will be sure to review with the staff the importance of completing tasks in a timely manner. We hope to serve you again in the future. Please ask for the Manager (Tracy), so I can personally do something for you for the poor service you received. Thank you.

10/10 - 훌륭해요

Leonardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tracy 님, 2024년 2월 12일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great view, comfy bed, loved the spa, pool, and workout room. We will be back:)
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 4일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Tzay-Fa

답변 제공: Tracy 님, 2024년 2월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Rena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Felt safe & property & rms clean. Need more racks to place luggages on.
2023년 12월에 2박 숙박함
답변 제공: Tracy 님, 2023년 12월 27일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2023년 12월 24일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Hung

2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Mohamed Abdul Kader Khan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Tracy 님, 2024년 2월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

6/10 - 괜찮아요

Choong-Un

2023년 12월에 2박 숙박함
답변 제공: Tracy 님, 2024년 2월 9일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tracy 님, 2023년 12월 12일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, the hotel is one of the best I have stayed. The only disappointing part was breakfast. All the hot food was cold.
2023년 12월에 2박 숙박함
답변 제공: Tracy 님, 2023년 12월 13일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Weizhen

답변 제공: Tracy 님, 2024년 2월 14일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Angelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT PLACE FOR A RETREAT!
Great place for a peaceful and pleasant stay! Has a bar & restaurant downstairs Loved the Breakfest Brunch,(not free) Especially, the orange juice. Tasted freshly squeezed! Never bothered Seems like a lot of flight attendants reserve rooms here, close to San Jose Mineta International Airport ( SJC) Have Shuttles, close to a Ranch 99 Market! Great Views from the high level rooms!
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2023년 12월 8일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2023년 12월 8일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Jim

2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2023년 12월 27일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

4/10 - 별로예요

Savannah

가족 여행
별로예요: 직원 및 서비스
I have been staying in this property many times before. I am really disappointed about this stay. The hotel has too much noise, the noise wake you up in the middle of the night. The housekeeping staff will come into your room even though you specifically told the front desk that you don’t need housekeeping. The housekeeping staff will knock on your door at 7:30am and try to enter your room.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Savannah,We appreciate your loyalty and apologize for the disappointing experience during your recent stay. Our guests' peace and comfort are paramount, and we regret that noise disturbances and housekeeping issues marred your visit. We take your feedback seriously and will address these concerns with our team to ensure improvements are made. We value your patronage and hope that you might consider giving us another chance to provide you with a more enjoyable stay in the future.

10/10 - 훌륭해요

Yanxia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Tracy 님, 2023년 12월 1일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Don

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean hotel!!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 24일
Dear Don,Delivering a clean experience for our guests is our goal at Sonesta San Jose, so it's nice to know we hit the mark during your stay. We'll let the team know! Thank you for the positive review, and hurry back.

8/10 - 좋아요

Paola a

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Tracy 님, 2023년 12월 1일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Tai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Easy access to freeway. Nearby restaurants and supermarket.
2023년 11월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 21일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

8/10 - 좋아요

Cynthia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy at this location when we come down for work.
2023년 11월에 2박 숙박함
답변 제공: Tracy 님, 2023년 11월 20일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend Getaway
Was looking for a hotel last minute and found Sonesta. The rate was awesome and the hotel lived up to expectations. Front desk was friendly and accommodating to my request and the location is within amenities. Clean rooms and free parking also. Breakfast was not included in my rate but I got good value for the money.
2023년 11월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 20일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tracy 님, 2023년 11월 20일
Thank you for taking the time to leave a review for the Sonesta San Jose! We really appreciate your business and look forward to serving you again in the future. We know that you have choices and we appreciate you choosing Sonesta!