객실 내 금고, 책상, 암막 커튼, 다리미/다리미판

쇼어 클리프 호텔 여행 후기

3 out of 5
쇼어 클리프 호텔
2555 Price Street, Pismo Beach, CA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1215개 이용 후기 중 893개" "
평점 8 - 좋아요. 1215개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1215개 이용 후기 중 62개" "
평점 4 - 별로예요. 1215개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1215개 이용 후기 중 16개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

yongsik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
바다가 바라보이는 룸과 친절한 응대. 좋았습니다.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 22일
Hello Yongslk,좋은 리뷰를 남겨주셔서 감사합니다. 즐거운 시간을 보내신 것을 기쁘게 생각합니다.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

SEUNGHYUN

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 31일
Hello Seunghyun,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

8/10 - 좋아요

BYUNGHYUN

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
출입카드가 자주 작동이 안되어 불편했음
2022년 6월에 1박 숙박함
답변 제공: Management 님, 2022년 7월 3일
Thank you for choosing to stay with us. I apologize your key card did not work properly. Our keys are sensitive to cell phones and magnets. We appreciate you letting us know and we hope to see you again soon! With Hospitality, Lulu Lawag Guest Services Manager

8/10 - 좋아요

Patty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 6일
Hello Michelle,Thank you so much for your kind words! We're thrilled you had a great experience staying with us. If you have any suggestions or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!With Hospitality,Lulu Lawag Guest Service Manager

8/10 - 좋아요

Kiara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly enjoyed my weekend getaway at this resort. Looking to go back in the future.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 29일
Hello Klara,We're delighted to hear that you enjoyed your weekend getaway at our resort! Thank you so much for taking the time to share your experience. We can't wait to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. See you soon!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Mario

가족 여행
I was checking in for my daughters who were going to the prom. I wanted to bring in food, suitcases and decorations. The front desk let me check in early. She was so helpful.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 28일
Hello Mario,We're thrilled to hear that our front desk team was able to accommodate your needs and provide excellent service during such an important occasion for your daughters. It's wonderful to know that we could assist you in checking in early and help make your experience as smooth as possible.We always strive to go above and beyond for our guests, and your kind words are truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope your daughters had a fantastic time at the prom, and we look forward to welcoming you all back again soon!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Sylwia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property on the beach.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful even while under construction. The construction did not effect our stay in anyway. Every staff member we interacted with was friendly, helpful and professional. The continental breakfast was great!
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 28일
Hello Natalie,We're thrilled to hear that you enjoyed your stay with us despite the ongoing construction! Your kind words about our property and staff mean a lot to us. We always strive to provide a welcoming and comfortable experience for our guests, and we're delighted to hear that our team exceeded your expectations with their friendliness, helpfulness, and professionalism.It's great to know that you also enjoyed the continental breakfast. We aim to offer a variety of delicious options to start your day off right.Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back in the future, perhaps when our renovations are complete so you can experience our property in its full glory!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Lydia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent ocean view and access to Olympic size pool. Maid service was excellent. Some of the furniture was old, scratched and drawers rolled out on their own if I tried to put clothes in them…but minor issue considering the overall comfort and spectacular scenery. Apparently since making our reservations, a new $15 a day parking policy went into effect that we were unaware of..but paid it anyway.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 28일
Hello Lydia,Thank you for taking the time to share your feedback with us! We're delighted you enjoyed the excellent ocean view, access to the Olympic-size pool, and the excellent maid service. We appreciate your understanding regarding the minor issues with some of the furniture, and we'll certainly look into addressing that to ensure a more comfortable stay for our guests in the future.We apologize for any inconvenience caused by the new parking policy. We strive to communicate any changes to our guests promptly, and we apologize if this was not adequately communicated to you before your arrival. Your understanding and cooperation are greatly appreciated.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. With Hospitality,Lulu LawagGuest Service Manager

6/10 - 괜찮아요

Cassandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not happy about the recently added resort fee and the $15 parking fee was a complete surprise. We stay here all of the time but those added fees will make me think twice about staying here again.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 28일
Hello Cassandra,Thank you for sharing your concerns with us. We understand your frustration regarding the recently added resort fee and the surprise 15 parking fee. We apologize for any inconvenience or disappointment these additional fees may have caused you.We truly value your loyalty as a repeat guest and we want to ensure that your stay with us is as enjoyable and seamless as possible. Your feedback is invaluable to us, and we will consider it as we review our policies moving forward.We hope to have the opportunity to welcome you back in the future and regain your trust as a valued guest.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Ky 님, Ohsweken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 27일
Hello Ky,Thank you so much for your kind words! I'm delighted to hear that you found our service excellent. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Robert

연인과의 여행
The view from the ocean front balcony was fabulous.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 27일
Hello Robert,We're thrilled to hear that you enjoyed the view from our oceanfront balcony! It's wonderful to know that you found it fabulous. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Cecilia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay. Free breakfast is a plus! Self parking is nice, & views are amazing. Staff is also great!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Hello Cecilia,Thank you for sharing your positive feedback with us! We're thrilled that you had a great stay and enjoyed the complimentary breakfast, self-parking, and amazing views. Providing excellent amenities and service is important to us, and we're glad that our staff made a positive impression on you.We look forward to welcoming you back for another enjoyable stay in the future!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Shavaun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing views of the ocean, spacious rooms, yummy breakfast
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Hello Shavaun,Thank you for your wonderful review! We're thrilled you enjoyed the amazing ocean views, spacious rooms, and delicious breakfast during your stay with us. Providing a memorable experience for our guests is always our goal, and we're delighted that we could contribute to your enjoyment.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!With Hospitality,Lulu LawagGuest Service Manager

6/10 - 괜찮아요

Suzanne

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautifully positioned on the beach.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Hello Suzanne,Thank you for your review! We're delighted to hear that you appreciated our beautiful beachfront location. Providing our guests with stunning views and easy access to the beach is one of our top priorities, and we're glad that you enjoyed it.We hope to have the pleasure of welcoming you back for another memorable stay in the future.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely rooms, all with ocean view; friendlyand helpful staff; nice breakfast buffet, clean and well- maintained
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 17일
Hello Judy,Thank you very much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our lovely rooms with ocean views, found our staff friendly and helpful, and appreciated our breakfast buffet offerings.Maintaining cleanliness and ensuring our facilities are well-maintained are top priorities for us, so it's gratifying to know that our efforts have been noticed and appreciated by valued guests like yourself.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Elizabeth

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Samantha was a joy. She was very professional and friendly. Smiled a lot and asked some very nice questions to make me feel welcome. I will definitely stay here again and tell my family & friends!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 17일
Hello Jesse,Thank you so much for your wonderful review! We're thrilled to hear that Samantha made your stay enjoyable with her professionalism, friendliness, and welcoming demeanor. It's always our goal to ensure that every guest feels appreciated and at home during their time with us.We're delighted that you had such a positive experience and that you're considering staying with us again. Your recommendation to your family and friends means a lot to us, and we can't wait to welcome you back for another memorable stay.If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to seeing you again soon!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Martin

답변 제공: Management 님, 2024년 4월 17일
Hello Martin,Thank you for your positive score. I am glad you enjoyed your stay with us! I hope your next stay is just around the corner. You can call us if there is anything we can help with for your next visit.With Hospitality,Lulu LawagGuest Service Manager

2/10 - 너무 별로예요

Chris

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CAUTION!! Please take the time to look at the most recent bad reviews. This hotel is very, very greedy. I have sent them a direct email request with no response. Last year my husband booked us a last minute reservation for our anniversary, it was for one night at the price of $550. The next day, only a few hours after he made the reservation, we tried to cancel because our infant son ended up in the hospital. We called the hotel and they told us we would have to call Expedia directly. So we called Expedia and we were on the phone for a long time because the Expedia representative had to call the hotel and let them know the situation. They said NO. We tried to put a stop on the credit card and that did not work. They are so GREEDY, I will never support this business again. We would of gladly accepted credit or a change of date. They really only care about money. DO NOT book here, there are plenty other places that are even more beautiful and are way more understanding. We lost over $500 on a reservation that we were neve able to enjoy. I would appreciate it if they would make it right. We are locals and would appreciate it if you made it right. I will continue to let anyone I know about the awful experience I had with this hotel.
답변 제공: Valerie 님, 2024년 4월 12일
I just replied to your email you sent the hotel directly letting us know you had sent your review to the wrong hotel. I'm glad you did reach out to us directly. Had I known, I would have taken care of this right away. I am very sorry to hear your infant son was in the hospital and that canceling your reservation was a challenge, as that is not the experience we want for our guests. I processed a full refund. I do hope you change your mind and stay with us the next time you are in Pismo Beach. I would be happy to personally help you with your reservation. Thank you, Valerie CallawayAssistant General Manager

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 17일
Hello Justin,Wow! Thank you for this great score. We truly appreciate your business and your trust in us. I am happy that our staff and service met your needs and expectations.We look forward to welcoming you back to the hotel soon.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Terri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was fabulous. The grounds were beautiful. The staff was very friendly and helpful. The breakfast options were great. We would stay here again.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Hello Terri,We're delighted to hear that you had such a wonderful experience during your stay at our property! It's fantastic that you enjoyed the fabulous views, beautiful grounds, and found our staff to be friendly and helpful. We're also glad you liked the breakfast options! Thank you for your kind words, and we would love to have you stay with us again in the future. Safe travels until then!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Kayla

2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 29일
Hello Kayla,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like the $30 parking fee but otherwise this property is excellent and will stay here again next time
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Hello Steven,Thank you for sharing your feedback with us! We're thrilled to hear that you found our property excellent overall and that you plan to stay with us again in the future. Regarding the parking fee, we understand your concern and will take it into consideration as we continue to enhance our guest experience. We look forward to welcoming you back on your next visit!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Vishwanath

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Shore Cliff was awesome and enjoyed every bit. The staff was very nice and would recommend the place for families and friends.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Hello Vishwanath,Thank you so much for your kind words! We're thrilled you had an awesome stay at our Shore Cliff Hotel and enjoyed every bit of it. Our team works hard to ensure that every guest has a memorable experience, and we're glad to hear that you found our staff to be very nice. Your recommendation means a lot to us, and we would be honored to welcome you, your family, and your friends back anytime.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Marika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views are amazing! Super friendly staff. Will go back.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Hello Marika,Thank you for your kind words! We're delighted you enjoyed the amazing views and experienced our friendly staff during your stay. We can't wait to welcome you back for another memorable visit. Safe travels until then!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Deepak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is great. Very neat, staffs are friendly. Only thing which I don’t like is paid parking, there are few properties in Pismo where there is no parking fees. Other than that all great about the property.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hello Deepak,Thank you for your positive review and for choosing our property for your stay! We're thrilled to hear that you found our property to be neat and our staff friendly. We understand your concern about the paid parking, and we appreciate your feedback. We'll certainly take your comments into consideration as we continually strive to improve our guest experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Michelle

2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 27일
Hello Michelle,Thank you for your review and choosing to stay with us at our hotel. I'm so glad to see that you enjoyed your stay. I hope you'll be back to visit soon to enjoy our incredible views.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hello Rafael,Thank you for your feedback! We're delighted to hear that you found our property to be clean during your stay. Providing a clean and comfortable environment for our guests is a top priority for us. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

emily

2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 27일
Hello Emily,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

8/10 - 좋아요

Karissa

2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 28일
Hello Karissa, Thank you for your review and choosing to stay with us at our hotel. I'm so glad to see that you enjoyed your stay. I hope you'll be back to visit soon to enjoy our incredible views.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Ovidiu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property, location and views. Kathy, the Receptionist is extremely genuine, welcoming and accomodating - best experience in California
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hello Ovidlu,Thank you so much for your kind words! We're thrilled you enjoyed your stay with us and that Kathy made such a positive impression. We'll be sure to pass along your compliments to her. We hope to have the pleasure of welcoming you back again soon!With Hospitality,Lulu LawagGuest Service Manager

8/10 - 좋아요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hello Dominic,Thank you for taking the time to give us your feedback about your visit to our hotel. We appreciate you choosing to try our hotel. We look forward to having you as our guest in the future.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Mylene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Hello Maylene,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Benancio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Hello Benancio,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Alan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how we were able to see the ocean from our balcony.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Hello Alan,We're thrilled you enjoyed the ocean view from your balcony! Thank you for sharing your experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

6/10 - 괜찮아요

Jan 님, Cupertino

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
I didn’t like the extra resort fee and to be required to pay $15 for parking upon check-in. The breakfast was great though and the ocean views are splendid
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 31일
Hello Jan,Thank you for sharing your feedback with us. We're glad you enjoyed the breakfast and the splendid ocean views during your stay. Regarding the resort fee and parking charges, we apologize for any inconvenience this may have caused. We understand your concerns and will certainly consider them as we strive to provide the best possible experience for our guests. If you have any further comments or if there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Marci 님, Highland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 31일
Hello Marci,Thank you for your review! We're delighted to hear that you found our property beautiful. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Yan 님, Woodland Hills

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Very good scenery.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 30일
Hello Yan,Thank you for your review! We're glad to hear that you enjoyed the scenery during your stay. If there's anything specific you particularly liked or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

8/10 - 좋아요

Nono

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Hello Nono,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

10/10 - 훌륭해요

Anna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was our first time visit in Pismo Beach and I must say that Shore Cliff offers a wonderful view. We were here for 2nights & the room we stayed at was on the 2flr bldg & our room was at the ground flr. It was an easy access to go out for walk and take pictures because of the patios. The only downside is that there’s a restaurant (Ventana Grill) next to the hotel & people that go & eat there are free to just walk in to the hotel ground, use the Gazebo, swings or benches that the hotel has. I just thought that it should only be exclusive to people that booked in the hotel and not open to public that goes only to the restaurant. Since we were at the bottom flr, we find it unsafe for this reason. However, the room was newly renovated, really nice the bed & pillows were comfortable but I didnt like the bath towel and one of the beds still has hair strands even if it was cleaned. The front desk were nice but not that friendly thought. The complimentary continental breakfast was really good which my kids loved. Didnt get to use the pool since it was cold. The firepit in the yard was covered and cannot use (Sad) it would have been nice if we are able to use it. Overall our stay was Fantastic and will come back here.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 30일
Hello Anna,Thank you for taking the time to share your detailed feedback about your recent stay at Shore Cliff. We're thrilled to hear that you enjoyed the wonderful view and found the room comfortable after its renovation. We appreciate your concerns about the access to hotel amenities by restaurant guests and will certainly review our policies to ensure the safety and privacy of our guests. We apologize for any inconvenience caused by the cleanliness issues you encountered, and we will address this with our housekeeping team to ensure a higher standard in the future. We're delighted that your kids enjoyed the complimentary breakfast, and we're sorry that the weather prevented you from enjoying the pool and firepit. Your kind words about our staff are appreciated, and we look forward to welcoming you back for another fantastic stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.With Hospitality,Lulu LawagGuest Service Manager

8/10 - 좋아요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice. Stayed there a couple of times.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 26일
Hello Cindy,Thank you for your review! We're delighted you've chosen to stay with us on multiple occasions. Your continued support means a lot to us, and we're thrilled that you've had positive experiences during your stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and the staff was amazing!!!
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 3월 26일
Hello Richard,Thanks again for taking the time to fill out our guest survey. We're delighted to hear you enjoyed your stay with us and we hope we can welcome you back soon.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Archana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking fee was additional and not included in the total charge. Else everything else was excellent.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Hello Archana,I'm glad you had an overall excellent experience at the hotel! It's understandable that additional fees, like the parking fee, can be a bit frustrating when they're not included in the total charge. However, I'm glad that everything else met or exceeded your expectations. Hopefully, in the future, the hotel can consider including such fees in the total charge to provide a more seamless experience for guests. If you decide to visit again, it might be worth mentioning your feedback to the management for consideration.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Katja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Hello Katja,Thank you for choosing to stay with us. I am happy you enjoyed your visit. We hope to have the chance to serve you again shortly and, in the meantime, Happy Travels!With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and beautiful views!!!
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Hello Donna,I'm glad you found the hotel clean and enjoyed the beautiful views! Hopefully, as the hotel continues to evolve, they'll prioritize maintaining these positive aspects while addressing the concerns raised by guests. If you ever decide to give it another chance, hopefully, your next stay will exceed expectations in every aspect.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Tawnya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely great customer service and the room was very nice, clean, and had a beautiful view of the ocean
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 17일
Hello Tawnya,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great customer service and found your room to be nice, clean, and with a beautiful ocean view. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could make your stay memorable. We look forward to welcoming you back for another fantastic stay at our hotel!With Hospitality,Lulu LawagGuest Service Manager

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 17일
Hello Edward,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

10/10 - 훌륭해요

Mark

Nice
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 14일
Hello Mark,Thank you for taking the time to give us your feedback about your visit to our hotel. We appreciate you choosing to try our hotel. We look forward to having you as our guest in the future. Take care!With Hospitality,Lulu LawagGuest Service Manager