Thank you for taking the time to let us know your experience at our hotel. These comments help us to improve the product and service quality offered to our guests. Please accept our most sincere apologies for all the inconveniences. We hope to welcome you back in the future. Kind regards

Hello Numas!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service. We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.Thank you for your feedback regarding the AC from your room, I will share your comment with our maintenance team for them to fit it. For your next stay we will recommend you move you to a new room. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Mamba!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hola buen dia Jaime!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hello Blanca!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service. We also have a restaurant, bar, pool, gym, and a SPA that you can enjoy during your stay.Thank you for your feedback regarding the AC from your room and our towels. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Veronica!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Hylmar!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Eileen!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Silvia!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service. We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.Thank you for your feedback regarding the AC from your room, I will share your comment with our maintenance team for them to fit it. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Jamie!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hola buen dia Alexis!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hello Alexis!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.Thank you for your feedback. We have 2 different ice machines, one on the first floor by room 427 and room 460, and also, we can provide you with ice at our restaurant or bar as well.Our pet's control they fumigate all the rooms every Tuesday during the day and all of our public areas. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Veronica!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Nelson!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Wenceslao!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Yuly!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Noel!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.Thank you for your feedback about your room smell is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out me.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hola buen dia Edwin!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hola buen dia Juan!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Muchas gracias por su comentario y recomendacion sobre la señalizacion en la carretera.Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hola buen dia Rolando!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hello Jennifer!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hola buen dia Loreni!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hello Elia!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Cynthia!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Heriberto!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hola buen dia Luis!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hola buen dia Ahmed!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hola buen dia Marlin!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hello Deryle!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!Maribel VillaltaRooms Division Manager

Hello Rosemary!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.Thank you for your review about your kids loved our pool, we are so happy to hear that!We would like to welcome you back soon.Best regards!

Buen dia Yaneth!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,

Hello Abdias!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We would like to welcome you back soon.Best regards!

Hello Josephine!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.And as you mention yes! We are very convenient just 5 minutes away from the airport with restaurant service from 5am-9pm.We would like to welcome you back soon.Best regards!

Buen dia Alvaro,Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Quiero profundizar un poco mas en su encuesta ya que quisieramos saber que podemos hacer para mejorar tomando en cuenta la nota que nos brindo de 2 de 5, desde ya quedamos atentos.Esperamos pueda visitarnos pronto. Saludos cordiales!

Hola buen dia Gloria!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,Maribel VillaltaGerente Division Cuartos

Hola buen dia Ivonne!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Su comentario sobre nuestr ubicacion y desayuno nos hace sentir bien, es por eso que tenga la seguridad que lo compartiremos con nuestro equipo.Esperamos pueda visitarnos pronto. Saludos cordiales!

Hola buen dia!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,

Hello!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!

Hola buen dia!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,

Hello!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!

Hello William,Thank you for your feedback, we are really sorry about your experience during your stay.Is it possible for us to provide us with more information?Where you able not to sleep since we had an event at the pool?Hope to hear soon from you. Thank you very much!

Hola buen dia!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,

Hello!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!

Hola buen dia!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Muchas gracias sobre su retroalimentacion acerca de nuestras toallas de baño y servicio de alimentacion en nuestro restaurante, con gusto para su proxima estadia vamos a brindarle mas toallas para su mayor comidad asi como asegurarnos que el tiempo de respuesta de comida sea el adecuado.Esperamos pueda visitarnos pronto. Saludos cordiales,

Hello!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!

Hola buen dia!Muchas gracias por su comentario sobre su estadía. Somos el unico hotel a tan solo 5 minutos del aeropuerto con servicio de desayuno buffet y transporte del aeropuerto hotel aeropuerto apartir de las 5:00am.Contamos con servicio de restaurante, bar, room service, piscina, gimnasio y SPA. Esperamos pueda visitarnos pronto. Saludos cordiales,

Hello!Thank you for your review about your stay with us.We are the only hotel just 5 minutes away from the airport with shuttle service and breakfast buffet starting at 5:00am as a complementary service.We also have a restaurant, bar, pool, gym and a SPA that you can enjoy during your stay.We would like to welcome you back soon.Best regards!