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에키녹시오 호텔 여행 후기

3.5 out of 5
에키녹시오 호텔
SAN24E, El Congo, Santa Ana, Santa Ana

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 144개 이용 후기 중 90개" "
평점 8 - 좋아요. 144개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 144개 이용 후기 중 10개" "
평점 4 - 별로예요. 144개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 144개 이용 후기 중 9개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Tanasha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel stay I have ever had! It's hard to know where to begin The drive up to the property is a bit sketchy due to the unpaved road with lots of potholes. I drove a sedan and just had to take my time driving slowly and made it safely. The views of the lake are breathtaking from sun up to sundown. The property is sleek, clean, modern and comfortable. My room was quaint and had everything I needed. They even had hot water which is apparently uncommon for the area. I only stayed 1 day at the property and I wish I had stayed for my whole trip. I was 1 of 2 people staying at the property at the time and I felt like a celebrity who rented to whole place out lol. The whole staff was super kind and were quick to assist me with any of my needs. My first evening there I enjoyed dinner and drinks in the lounge/dining area. The food/drinks were really good, I happened to notice ALOT of geckos which is not something I'm used to so it freaked me out. Eduardo the amazing bar area attendant was super helpful by doing a sweep of my room to check for any critters before I went to sleep. This is not a negative remark against the hotel as that's just the wildlife there. The next morning I had my complimentary breakfast and then did my complimentary hour long kayak ride, shortly after I did the Jet ski which was $40 for 30 mins. My whole stay was a 10/10 experience and cannot wait to return
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Mario 님, Sherman Oaks

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 4월 16일
Thank you for your review!

10/10 - 훌륭해요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 4월 7일
Thank you for your review!

8/10 - 좋아요

Jose

The hotel is good. But the way to get very bad too many holes
2024년 4월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 4월 5일
Thank you for your review!

10/10 - 훌륭해요

Janna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property and staff! The facilities and views were just perfect for our short stay. We relaxed by the pool, hiked the volcano (which the staff helped arrange transportation for- about an hours drive) and kayaked on the lake. The road to the hotel is very rough so take note and go slow! There is nothing to do within walking distance of the hotel so this is more of a “stay and play” kind of place. The lake, at least at the moment, wasn’t swimmable, and I hear it won’t be for a while. But they have kayaks, jet skis, paddle boards and boat ride opportunities! The food and service (and bartending skills!) were great! Overall, I highly recommend!
2024년 3월에 3박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 4월 4일
Thank you for your review!

10/10 - 훌륭해요

Rosie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Road is bad but nice hotel
2024년 4월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 4월 4일
Thank you for your review!

8/10 - 좋아요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place at the very end of the road around Lake Coatepeque. Super clean, great friendly staff, nice swimming pool onsite, private free parking, and the only minor inconvenience is its location, at the very end of the road that goes around Lake Coatepeque, so a bit isolated from everything else. A/C worked perfectly, but if you want to sleep in, do NOT get the rooms with lake views as the sun will shine right on you and even the blackout curtains won’t block it. Also, hot water pressure was very weak, which seems to be quite common in El Salvador. That said, a wonderful place with spectacular views of the lake, surrounded by beautiful views and nature at its finest, so I’d highly recommend it!
2024년 4월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 4월 5일
Thank you for your review!

6/10 - 괜찮아요

Eric vladimir

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 3월 19일
Thank you for your review!

10/10 - 훌륭해요

Noel 님, Bellport

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service, very friendly and helpful staff, clean bedrooms, and ample space. Would definitely recommend. Also the food is good here.
2024년 3월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 3월 11일
Thank you for your review!

8/10 - 좋아요

Julissa 님, Jackson Heights

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 2월 26일
Thank you for your review!

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente lugae y muy buen servicio
2024년 2월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 2월 26일
Thank you for your review!

10/10 - 훌륭해요

Mario 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service!
2024년 2월에 1박 숙박함
답변 제공: Alejandro Rodríguez 님, 2024년 2월 12일
Thank you for your review!

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 2월 26일
Thank you for your review!

10/10 - 훌륭해요

Leticia E

가족 여행
좋아요: 편의 시설/서비스
This is a wonderful hotel, the room was clean and spacious, the bed was very comfortable, the tile floor was so clean. The view from the room was beautiful, breakfast was delicious, perfect location to explore Santa Ana volcano and the town. The staff was great very friendly and welcoming. I will definitely come back
2024년 2월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 2월 26일
Thank you for your review!

10/10 - 훌륭해요

Florence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alejandro Rodríguez 님, 2024년 2월 12일
Thank you for your review!

8/10 - 좋아요

Jeffery 님, Eden Prairie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the view. The streets need repairs as its located at the end of the lake. The religious service preacher was so loud. We can hear him until 11sh pm. This was on a Tuesday night. Location was great but too far to drive on a terrible road.
2024년 1월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 2월 26일
Thank you for your review!

8/10 - 좋아요

Rebeca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great place to stay with family and friends!
답변 제공: Alejandro Rodríguez G.M 님, 2024년 2월 26일
Thank you for your review!

10/10 - 훌륭해요

실제 이용하신 고객

2024년 1월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 1월 23일
Thank you for your review!

10/10 - 훌륭해요

Amy 님, Woodbridge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel felt like a hidden gem. Not many rooms so we felt like we had the place to ourselves. The staff was so kind, attentive and helpful. We had lunch, appetizers and dinner there and the food was always good. We were even able to purchase bottle service there. We spent my birthday there and the staff helped my mom book a mariachi band to surprise me. The rooms and hotel were always clean. we used the Jetski and kayak service had so much fun! When we wanted to go out for dinner the staff helped us with recommendations. The place is so peaceful and relaxing. From the water dock I was able to watch the sunrise, do yoga and even jump into the water from there. I would love to come back here if I visit again.
답변 제공: Alejandro Rodríguez G.M 님, 2024년 1월 23일
Thank you for your kind review! Hopefully we can have you visiting again.

2/10 - 너무 별로예요

Anthony

가족 여행
I do not recommend this place. The staff were extremely rude and the location was far from most of the restaurant. We made a minor change to the reservation and due to miscommunication the staff spoke to us rudely & seemed to tell the rest of the staff of the issue which made us feel extremely uncomfortable. The issue was resolved but one of the staff members (I believe the manager) was being extremely arrogant and would smirk at us when we would walk by the lobby, parking lot, etc. Also, there are no refrigerators or cups in the hotel room. Plus the Wi-Fi was pretty bad. There much better locations at lago of cuatepque! 1/10
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Hazel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location
2023년 12월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2024년 1월 2일
Thank you for your review!

10/10 - 훌륭해요

feria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 12월 28일
Thank you for your review!

10/10 - 훌륭해요

lorena

2023년 12월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2024년 1월 6일
Thank you for your review!

4/10 - 별로예요

Claudia

별로예요: 청결 상태
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Emely

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The views are incredible and the water sports are a must
2023년 11월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 11월 28일
Thank you for your review!

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the pool and the service. Disliked that it has few amenities and that it closes very early and there is nothing to do in the area to do or buy after 8pm
2023년 11월에 5박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 11월 27일
Thank you for the review, well definetly look into the comments!

10/10 - 훌륭해요

Luis

2023년 11월에 4박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 12월 28일
Thank you for your review!

10/10 - 훌륭해요

Michael

2023년 11월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 11월 19일
Thank you for your review!

10/10 - 훌륭해요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio, un servicio completo
2023년 11월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 11월 19일
Thank you for your review!

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Victor help us a lot . A must visit place. 10 out of 10 overall.
2023년 11월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 11월 6일
Thank you for your review!

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel!
My wife and I stayed for two days in the room with the lake view. The hotel is absolutely beautiful and is situated near the lake and has stunning views. Our room was extremely clean and comfortable. The staff were great and very attentive. The restaurant has good food. The only thing for those that are not from El Salvador or this is your first time in this area, the last stretch of the road to the hotel which is about 3-4 miles was awful. It is narrow, has portions of dirt road with huge holes. So drive slowly or come in a pick up truck. Other than that, this hotel gets 5 out 5 stars from me!!
2023년 10월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 11월 4일
Thank you for your kind review!

6/10 - 괜찮아요

Alfred

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel has fantastic views. We got there and first thing we did was to try out the Jet skis on the Lake! It was amazingly beautiful. And we were able to drive all over the lake. Then Dinner menu was fantastic. Especially the T-Bone steak. The stuff is friendly and the hotel seemed clean. But once we got back to our rooms we were relaxing watching a movie and then a small scorpion appared to be passing by my left foot. I was spooked and quickly panicked. I went downstairs and let the staff know. They quickly took care of the problem. However i late found out that the stuff leaves home at 10pm. Which means after 10pm you wont be able to get help. The think the hotel owner needs to pay the stuff more so that they can stay and assist the customers. Kinda felt unsafe. But the staff was great.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience!
The hotel was amazing. Amazing views. Such friendly staff. Great food. Just an amazing experience.
2023년 10월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 10월 14일
Thank you for your kind review!

10/10 - 훌륭해요

Maria

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent experience
2023년 10월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 10월 9일
Thank you for your review!

10/10 - 훌륭해요

Gerson G Avalos

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 10월 4일
Thank you for your review!

10/10 - 훌륭해요

Isaias

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 10월 4일
Thank you for your review!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impeccable place to stay!
This hotel was the absolute best experience I’ve ever had in a hotel. It is beautiful, extremely well maintained, peaceful, staff was amazing, I could go on and on. I literally did not want to leave I loved it so much. I will be back.
2023년 9월에 3박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 10월 4일
Thank you very much for your kind review! Hopefully we can have you again.

10/10 - 훌륭해요

diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautiful, Victor the staff personal really helpful, respectful , nice and knowledge of what he was doing. The Rooms were excellent , excellent view of the lake, everything clean. We loved it and enjoyed it; the food was great. Highly recommended. the only downside is the road to get to the property is really rough , you need a 4x4 vehicle to make it safe.
2023년 9월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 10월 4일
Thank you very much for your review!

8/10 - 좋아요

Alvin

Very nice facility, bad road to get to it.
2023년 8월에 3박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 9월 5일
Thank you for your review!

10/10 - 훌륭해요

Veronica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 8월 18일
Thank you for your review!

10/10 - 훌륭해요

Yesenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff friendly clean installation and good customer service
2023년 8월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 8월 6일
Thank you for your review!

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with an amazing view! If you can, go for the lakeview room...totally worth the price! The road to get to the hotel is VERY rough!! Lots of rocks, holes, etc. We had a Nissan Sentra and I was worried we were not going to make it. I would NOT recommend making the drive at night. We rented jet skis on property and took a boat ride in the evening and it was perfect! There really isn't anything to do outside of the hotel so plan accordingly. We would totally stay there again : )
2023년 7월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 8월 6일
Thank you for your review!

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 8월 6일
Thank you for your review!

10/10 - 훌륭해요

Jose

2023년 7월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 7월 25일
Thank you for the review!

6/10 - 괜찮아요

Ruben

It is too expensive for what they offer. I paid $200 for a night and it only included a breakfast and the room. The hotel really only offers you a small pool that is full all day. If you want to do any activity in the lake, you need to pay from $40 to $80 cash to a third party to use any jet ski or to have a trip in the boats. The room was very nice with a great view, but the bed was not very clean. I also forgot to bring my toothbrush and they ask me for $5 dollars for one and $6 for the toothpaste which is completely overpriced considering the brand of the toothbrush costs around 1$ in dollar city. The food was nice but al overpriced. I consider that for the cost of the room and all, the hotel should offer you at least some lake activities included.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Dalton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 7월 20일
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8/10 - 좋아요

Moises

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area is peaceful, almost secluded which I loved
2023년 7월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 7월 20일
Thank you for your review!

10/10 - 훌륭해요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So happy with this place, the view is amazing
2023년 7월에 1박 숙박함
답변 제공: Alejandro Rodríguez (G.M) 님, 2023년 7월 17일
Thank you for your review! Hope we can have you another time.

2/10 - 너무 별로예요

VICTORIA

가족 여행
I reserve a room with a lake view paid a higher price for it when I hit their they gave me a room that I didn’t reserve to make it worse their wasn’t any other room available. Be aware they charge you tip on any order even if the service was bad as it was by this short kind of heavy young man. The coffee was weak in my opinion. The bed had hair inside the blanket. The place looks clean but they need to improve on having theyr eating are windows close as the fly’s were everywhere it was impossible to eat. The prices of the food where high and they don’t serve much. I honestly would not go back there as they scam me charging me a high price fir a room I didn’t get. The hotel did not refund me the difference. I was very upset it’s was not worth the price I paid. I will not return there. They need better prices on the food it’s tooo high. I was mad because the short heavy young men without asking me charge me for a tip and he’s service was not that good at all
2023년 6월에 1박 숙박함
답변 제공: Alejandro Rodríguez G.M 님, 2023년 7월 11일
Mrs. Medina, you booked a Signature Room, hotel staff kindly asked if you could check your reservation so you could, in fact, confirm that you chose the room yourself. You refused to show your reservation in order to get a free room upgrade. Please be aware and carefully read the room descriptions. Expedia support staff tried to get in contact for a report of problematic behavior in our facilities, you did not respond.