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예약 가능 여부 확인

엠버시 스위트 바이 힐튼 롬폭 센트럴 코스트 여행 후기

3.5 out of 5
엠버시 스위트 바이 힐튼 롬폭 센트럴 코스트
1117 North H Street, Lompoc, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 536개" "
평점 8 - 좋아요. 1002개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 102개" "
평점 4 - 별로예요. 1002개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 47개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
COVID19상황에서도 아침식사를 데워서 제공하여 개인적으로 좋았고, 시설 조경도 신경을 많이 써 분위기가 있었습니다.
2020년 11월에 1박 숙박함
답변 제공: Tricia Eden 님, 2020년 12월 13일
Thank you so much for your positive review Sally! We are so glad you enjoyed your stay and enjoyed our breakfast. We hope to see you again soon.

8/10 - 좋아요

CHANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was perfect. Cost-effectiveness was fair enough.
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
기대 이상의 가치를 제공한 호텔
기대했던 것 보다 만족감을 제공한 호텔. 프렌치 토스트, 오믈렛 등은 주문하고 나머지 기본 음식들은 뷔페로 제공하는 무료 주문조식이 좋았음. 재방문 의사 있음
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean. Breakfast was excellent.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Monica

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been guest at this location many times, the service is great always. Very accommodating and that is why we come back. The perks of having breakfast is a plus for us. However there always seems to be a body or 2 loitering the parking lot which can feel un safe to some.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the breakfast really good different options to eat and everything was fresh and really good cooked.
2024년 5월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 5월 5일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. I am happy to see you enjoyed the complimentary breakfast. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Randy Baggett - Front Office Manager 님, 2024년 4월 23일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 - 훌륭해요

martin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good place
2024년 4월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 18일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Naw Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it. A beautiful city and a beautiful place
2024년 4월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 18일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great scores and feedback regarding your stay and our beautiful city. We look forward to welcoming you back next time you are in the area.

2/10 - 너무 별로예요

Candra

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 18일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Simon

Love the service and facilities. Very happy that we stayed here
2024년 4월에 4박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 18일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Patrick

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was good, staff was excellent and nice people.
2024년 4월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great scores and feedback. We look forward to welcoming you back next time you are in the area.

6/10 - 괜찮아요

Beatriz

2024년 4월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 28일
We appreciate your review. We always want to make sure we're providing the best stay for our guests. If there's anything we could have done to make this a 5-star experience, please don't hesitate to reach out to us with more details about your visit. Thank you.

10/10 - 훌륭해요

Flor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limpio, buenas instalaciones, buen ambiente y personal muy amable 😉
2024년 3월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 4월 2일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

4/10 - 별로예요

Joy

출장 여행
별로예요: 숙박 시설 상태 및 시설
Be warned, there are FROGS, and they are loud as’f in the courtyard right outside the room door. They go off like a siren throughout the night. It was disappointing for a Hilton.
2024년 3월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 25일
Thank you for taking the time to review your recent stay with us. I am sorry that you had an unpleasant stay due to the frogs in our garden area. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

TANYA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very kind.
2024년 3월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 19일
Thank you for taking the time to review your recent stay with us in Lompoc. I am happy to see you enjoyed our friendly staff. We appreciate the great scores and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

angel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Moises was a very helpful. Had a wonderful experience and will definitely stay here again.
2024년 3월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 19일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback about the staff. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

David 님, Dixon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great place to stay been there many times but it is starting to need upgrading of their rooms. They provide a nice free full breakfast a nice happy hour we always stay there. Thx Dave
2024년 3월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and honest feedback regarding your stay. Hopefully soon we will get our renovation approved and be able to upgrade the rooms. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Michelle

2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Salvador 님, paramount

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good place to stay with family and friends
2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 26일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great feedback and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great, reasonable place.
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 25일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Janette

2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 20일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

MANUEL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was comfy
2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 21일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding the room. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

richard

2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 3월 20일
Thank you for taking the time to review your recent stay with us in Lompoc. We really appreciate the great score and look forward to welcoming you back next time you are in the area.

4/10 - 별로예요

Jose

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to change room from the original one we received, because it was dirty. The tub had a hole in it a d the TV in the living Room wasn't turning on. The second room was dirty as well. The bathroom door had these weird brown stains on both side right at eye level. One of the lobby reps wasn't very pleasant to speak with she was kinda rude and not willing to help. The second lady on the other hand was more pleasant and helpful with moving from one dirty room to another.
2024년 2월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 25일
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry you had some problems and had to switch rooms. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean, my apologies. I hope you will consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love to have you back as our guest to ensure you have the best travel experience ever.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 20일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Felipe

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 18일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

8/10 - 좋아요

Abraham

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in & staff are nice
2024년 1월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

6/10 - 괜찮아요

Stefanie

2024년 1월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 18일
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry if you were not completely satisfied with your stay. We hope you would stay with us again next time you are in the area.

6/10 - 괜찮아요

Filemon

Nice place to stay
2024년 1월에 3박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

6/10 - 괜찮아요

Sherilyn 님, Seaside

가족 여행
First time stay at an Embassy Suites Hotel, it was nice bt we didn't enjoy our stay due to staff not taking our concerns seriously.
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 21일
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry you had some issues with the staff. We hope you would give us another chance next time you are in the area.

4/10 - 별로예요

Adam

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 20일
We are very sorry that you did not completely enjoy your stay with us. We hope you will give us another chance next time you are in the area.

6/10 - 괜찮아요

Johnny

가족 여행
좋아요: 청결 상태
Location was not able to handle breakfast. run out of food.
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 20일
We are very sorry that you did not enjoy your recent stay with us. We hope you will give us another chance next time you are in the area.

10/10 - 훌륭해요

ludwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in and excellent service
2023년 12월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 17일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Experience
It was amazing. Going to book another trip there. The front desk was very helpful and amazing
2023년 12월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 17일
Thank you for taking the time to review your recent stay with us in Lompoc. I am happy to see that you enjoyed your stay with us. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 17일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

8/10 - 좋아요

Romina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and had good service. The complimentary prepared breakfast was really good as it was cooked fresh. However, it can get quite packed and have a long wait as there was only one cook.
2023년 12월에 2박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 17일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the feedback regarding the breakfast. We are always looking for ways to improve our service. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Evelio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 17일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

David

2023년 12월에 3박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 2월 8일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely dog friendly with great suites that are super lean and comfortable!!
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. Glad you were able to bring your furry friend along for the stay with us. We look forward to welcoming you back next time you are in the area. Best wishes in the New Year!

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No food at the Inn
Our stay was good except breakfast was a bit lacking. Scrambled eggs were burnt every day and wait for custom orders was too long. My son went back several times to try and get breakfast on one of the days and buffet had no food and line for custom orders was out the door. Don’t offer breakfast if you can’t deliver. It seemed staff was always surprised by number of people staying at hotel. There was a lack of preparation for quantity of food for number of guests.
2023년 12월에 6박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. I am very sorry about the issues you experienced with breakfast. We had a high volume of guests over the holidays, and we are sorry that affected the service you expected and deserved. We will take your comments under consideration as we continually work to improve our guest experience. Please let me know if there is anything I can do to make up for the bad stay. We hope you will consider staying with us in the future.

4/10 - 별로예요

Elspeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Seems run down and the area around the hotel seemed sketchy.
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry you had an unpleasant stay. We will take your comments under consideration as we are always trying to improve our guest experience. We hope you will give us another chance next time you are in the area.

10/10 - 훌륭해요

Rich

좋아요: 편의 시설/서비스
Love Embassy Suites as they seem to understand what people like.
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Jeanette

2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area. Best wishes for the New Year!

10/10 - 훌륭해요

Dibyendu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Sergio 님, CORONA

2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

4/10 - 별로예요

Cheryl

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
If you don't mind being awaken by a leaf blower in the courtyard, then stay here. Leaf blowers should not be used at a place like this as people may have allergies, and especially not before 9am. This Embassy Suites is nothing like the rest of them. The evening reception lacked snacks and the drinks took 30 minutes to serve. The breakfast is supposed to be until 9am, but at 8:30am they asked us to leave as there wasn't enough food. The seating in the reception/ breakfast area is inadequate for the size of the hotel. But I guess that doesn't matter if they don't plan on serving food. The lobby is small and unwelcoming. Overall, this is the worst Embassy Suites we've stayed at, and mainly because of the service. The rooms were typical rooms and seemed to be clean.
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2024년 1월 1일
Thank you for taking the time to review your stay. I am very sorry you had an unpleasant experience at the hotel during your recent stay with us. We experienced a high volume of guests over the last week, and I am sorry that affected the service we provide. Being turned away from breakfast is unacceptable. Please know this is not the normal for our hotel. We will use your comments to improve the service we provide to our guests. Please let me know what I can do to make up for the bad stay with us.

10/10 - 훌륭해요

Leticia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love it! Family friendly:
2023년 12월에 1박 숙박함
답변 제공: Randy B.-Front Office Manager 님, 2023년 12월 31일
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.