4/10 - ๋ณ๋ก์์
Pooja
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋
8์ 3์ผ
Pros: Size of our room was decent, check in was easy, front desk staff were nice.
Cons: (1) Half of our bathroom towels were extremely dirty - we found most towels covered in dark brown, black, or yellow streaks/stains. Two towels also had hair wrapped in it. It was extremely off putting.
(2) The bathroom walls had visible rust and mold - it didnโt feel clean at all.
(3) Two of our pillow cases were stained so we didnโt use them. Our outer bedsheet had brown stains on them as well.
(4) The mattress was extremely worn out and uncomfortable. Being 6 months pregnant and having sharp mattress springs stabbing my entire body all night for four straight nights was so inconvenient. My husband also came home with several knots on his back from the uncomfortable mattress. Needless to say, we had the worst sleep during our stay.
(5) The main lobby and common areas were probably the nicest in appearance. The halls leading to rooms, the elevator, and pretty much everything else just looked and smelled so old, worn out, dated. The place looks like it is in need of serious remodeling.
Overall, our stay at the Hilton was subpar at most. For the price we paid, we were expecting a much better quality stay than what we experienced. We definitely will be staying elsewhere when we visit Santa Barbara again.
Pooja
2025๋
7์์ 4๋ฐ ์๋ฐํจ