외관

홀리데이 인 익스프레스 롬폭, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 565개" "
평점 8 - 좋아요. 1002개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 72개" "
평점 4 - 별로예요. 1002개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 24개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

HEE KYUNG

2022년 10월에 3박 숙박함

8/10 - 좋아요

minseok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

무난한 호텔.
솔뱅에서 20분정도. 객실은 넓은데..깨끗하진 않음. 주변에 큰 몰들이 있어 불편하진 않음.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주변시설과 수영장이 좋았어요.
산타바바라와 솔뱅을 여행하기에 좋았던 숙소입니다. 주변에 월마트랑 랄프가 바로 가까이에 있어 필요한 물품들을 쉽게 살수 있었습니다. 수영장 시설 또한 너무 좋았습니다. 다만 지역주민에게 인기가 있는 곳인지 다양한 행사가 숙소에서 진행되어 항상 많은 사람들로 북적이는 듯했습니다

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러운 선택
샌프란시스코에서 LA로 1번 국도를 따라 내려가던 중 머무른 호텔. 주변에 다양한 메뉴의 식당 및 상점가가 아주 가까이 있어 매우 편리함. 호텔 상태도 양호하고, 객실도 깨끗하고 편안하였음.

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had an amazing time there, very cleaned and breakfast was good and clean
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Peggy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing, especially Jesse. They all went beyond what was expected to be helpful and very, very friendly. Every one of them was a breath of fresh air in this day and age.
2024년 4월에 2박 숙박함
답변 제공: JR hotel Manager 님, 2024년 5월 5일
Thank you for being our guest at the Holiday Inn Express Lompoc and for your feedback. We are delighted that you thoroughly enjoyed your stay with us. We truly appreciate your gracious comments about our Staff and their attentive hospitality. We are fortunate to have them as a part of our team and are proud of their commitment to providing top of the line service. It will be our pleasure to share your kind compliments with them acknowledging their devotion to enriching guest experiences. We look forward to having the pleasure of hosting you again in the future when you visit the Lompoc area. Until then, we wish you safe travels!

10/10 - 훌륭해요

marco

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Wonder ful
2024년 4월에 3박 숙박함
답변 제공: JR hotel Manager 님, 2024년 5월 5일
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast and rooms. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.

10/10 - 훌륭해요

MELAD

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good breakfast.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Ellen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the above; had problems with the tv.
2024년 4월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 4월 21일
Thank you for staying with us at the Holiday Inn Express Lompoc. we are sorry about the issues you experienced with the TVs. we are currently working on an alternative solution. we hope you will give us a chance next time you are in the area have a great day

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 4월 21일
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our _Hospitality. will be personally shared with our team during our morning huddle . We sincerely value your loyalty to our hotel and we look forward to being of service to you again soon.

2/10 - 너무 별로예요

Lei

2024년 4월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 5월 6일
Thank you for your valuable feedback. We sincerely appreciate your positive experience during your stay with us. We eagerly await the opportunity to welcome you back for another pleasant visit.

10/10 - 훌륭해요

SEONG EUN

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 4월 21일
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.

2/10 - 너무 별로예요

Eric

2024년 4월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 5월 5일
Thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had at our property. there are no comments so we aren't exactly sure what we did wrong. but we are sorry for the way it negatively impacted your visit. We strive to be your home away from home and we are grateful for your feedback. We will share these concerns with the appropriate individuals to ensure this does not happen again. We regret not being able to give you the best experience possible. We would like to discuss these concerns in more detail with you; we request you to reach out to us directly, so that we can assist you further at hielompoc@ellishospitality.com or 805-736-2391. and ask to speak to one of the Hotel Managers Jesse or Terri

10/10 - 훌륭해요

TRIET

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was quick, rooms are clean, facility is safe, close by restaurants and shopping.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 31일
“Thank you for your positive feedback! We’re delighted to hear that your check-in experience was swift, the rooms were clean, and you found our facility safe. Being close to restaurants and shopping is definitely a plus. We appreciate your patronage and look forward to welcoming you back soon! ”

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jenny at front desk was lovely
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 25일
Thank you for your feedback. We greatly appreciate your kind words about Jenny at our front desk. We strive to provide exceptional service, and it’s wonderful to hear that she made a positive impression.

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in 3 hotels this trip. Lompoc was the quietest and the nicest. The breakfast was good and the ladies at the desk were friendly.
2024년 3월에 2박 숙박함
답변 제공: Front desk Supervisor 님, 2024년 3월 17일
Thank you for your kind words regarding your recent stay at our Lompoc hotel. We are delighted to learn that Lompoc stood out as the nicest and quietest among the three hotels you visited during your trip. Your positive experience with our breakfast and the friendly service provided by our front desk team brings us great joy.We hope to see you back soon and safe travels.

6/10 - 괜찮아요

Kin Fai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good location
2024년 3월에 1박 숙박함
답변 제공: Front desk Supervisor 님, 2024년 3월 12일
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again. Have a wonderful day and safe travels.

10/10 - 훌륭해요

Ramiro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all, checking in and the room was what I expected.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 18일
We appreciate your feedback! we are happy to hear you had a good experience with us. We hope to see you again soon! Safe Travels

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didn't like the fact that I still haven't received my deposit and it's the 29th already
2024년 2월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 18일
"Dear Anthony,Thank you for reaching out. We apologize for any inconvenience regarding the deposit. Typically, deposits are released promptly after check-out. If you have not yet received your deposit, please do not hesitate to contact us. We are here to assist you.

6/10 - 괜찮아요

Jesus

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 18일
Thank you for Your feedback!We hope to see you again.Safe Travels

8/10 - 좋아요

Lee Anne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 2월에 1박 숙박함
답변 제공: KW 님, 2024년 2월 21일
Thank you very much for taking the time to share rating following your most recent experience at Holiday Inn Express Lompoc. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

10/10 - 훌륭해요

Heidi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was so comfortable.
2024년 1월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 2월 4일
Thank you for the review and we are glad your stay was comfortable. we strive to provide a great guest experience for all our guests. we are happy you stayed with us and hope to see you again in the future. have a great day!

10/10 - 훌륭해요

David 님, Salinas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and easy to check in. Location was very clean and quiet. Convenient area easy access to local food areas.
2024년 1월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 2월 1일
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

10/10 - 훌륭해요

Foster

연인과의 여행
좋아요: 편의 시설/서비스
Property was well maintained staff polite and room was extremely clean. I have been a repeat customer.
2024년 1월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 2월 1일
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: JR hotel Manager 님, 2024년 1월 8일
Awesome 5 out of 5 we must have done everything up to your standards. thank you so much for being a guest at The Holiday Inn Express Lompoc we hope to see you again soon. Have a great day!

10/10 - 훌륭해요

Jose

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 1월 8일
thank you for the 5 out 5 score we apricate it as we strive to provide a great guest experience. we hope to see you again here at the Holiday Inn Express Lompoc have a great day

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were at the property for 5 nights. We ate breakfast onsite every morning - was great! (Our son would have liked the biscuit and gravy option every morning.) We were able to do laundry during our stay - phone app was wonderful. We will definitely stay there again.
2023년 12월에 6박 숙박함
답변 제공: JR hotel Manager 님, 2024년 1월 8일
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast and laundry accommodations. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.

10/10 - 훌륭해요

Vish

2023년 12월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 1월 8일
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc . I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

10/10 - 훌륭해요

JENNIFER

2023년 12월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2024년 1월 22일
Thank you for the 5 out of 5 score we truly appreciate it, and we are glad you had a great stay. we hope to see you again soon. Have a great day and as always safe travels.

10/10 - 훌륭해요

Milagro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
Right on thank you for the 5 out of 5 it looks like we met your expectations. we are glad you enjoyed our property and we hope to see you again. safe travels.

10/10 - 훌륭해요

Gwendolyn

2023년 12월에 3박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
Nice thank you for the 10 out 10 score we appreciate it we are glad you had a great stay and high scores like this shows our owners the great job we are doing, and the level of service provided. have a great day and we hope to see you again soon.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at the Holiday Inn was great! We were checked in by Jenny and she was fantastic. Jenny made sure that our room was located near an elevator due to my mother having issues with going up the stairs. We enjoyed the various options for breakfast. The rooms were clean, and the beds were very comfortable. I liked the large size of dove soaps that were available in the room. For checkout, Terri helped us and everything went smoothly. Overall, I enjoyed the stay and will book again.
2023년 12월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our breakfast our room cleanliness and our amazing staff. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area. Have a great day and as always safe travels

10/10 - 훌륭해요

Hernan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
thank you for the 5 out of 5 score we work hard to serve our guests. we appreciate your business and hope to see you again soon. safe travels

10/10 - 훌륭해요

LEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2023년 12월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

10/10 - 훌륭해요

Tam

2023년 12월에 2박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
thank you for the 5 out of 5 score we apricate your business. have a great day and we hope to see you again soon

10/10 - 훌륭해요

Hong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

10/10 - 훌륭해요

Antonio

2023년 12월에 1박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 31일
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our Hospitality. will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon.

2/10 - 너무 별로예요

Don

2023년 12월에 2박 숙박함
답변 제공: JR hotel Manager 님, 2023년 12월 21일
good evening, we are sorry to hear you had a terrible experience at our property. there weren't any comments on what went wrong, and we would like to hear about the issues you experienced. can you please reach out to me at jesse@ellishospitality.com and please detail the issues you experienced at our hotel? We strive to provide great customer service and any time we fall short we personally want to hear about the issue as your satisfaction is our top priority and we can make sure to not make the same mistakes again. please accept our sincerest apologies on behalf of our entire team and please reach out. again, my email is jesse@ellishospitality.com you can also call 805-736-2391 and ask to speak with me or Terri. we hope you will give us another chance. have a good evening.

10/10 - 훌륭해요

Isabelle

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how there's enough tolietries thats easy to use and enough to use for several days.
2023년 12월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 21일
Thank you for your review of our property. we strive to provide great customer service and we love hearing when guests are happy. we are glad your stay with us was great and we hope to see you again soon. stay safe and safe travels.

10/10 - 훌륭해요

Olga

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like it. The room had very good space. I will come back and the hospitality of the worker are very nice.
2023년 12월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Thank you for visiting Holiday Inn Express Lompoc and for all your warm compliments. We work hard to create a great experience with our guest service and cleanliness. It is always wonderful to hear how much our guests enjoy our efforts. We will share your kind words with our team ; they will be happy to hear how significant their role is in making your stay memorable. Thank you

8/10 - 좋아요

Emerson

좋아요: 직원 및 서비스, 객실의 편안함
Muito bom
Cama confortável, café da manhã excelente. Sempre ficamos nos hotéis da rede. Limpeza deixou a desejar, mas voltaria sem dúvida.
2023년 12월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Gracias por ser nuestro huésped en el Holiday Inn Express Lompoc. Nos complace saber sobre el servicio excepcional que usted y su familia recibieron de nuestro equipo. Estamos muy contentos de saber que superaron sus expectativas. Gracias por sus amables comentarios sobre nuestro desayuno y habitaciones. Fue un placer para nosotros acomodarlo. Esperamos que usted y su familia vuelvan a visitarnos la próxima vez que estén en la zona.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
The front desk staff was excellent. another hotel a few doors down gave us such a difficult time to check in because it was family in our hometown. I am very grateful to this hotel for being on top of service and professionalism during our check in. Mainly for being a human instead of a machine.
2023년 11월에 2박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at the Holiday Inn Express Lompoc. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Gladys M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio.
2023년 11월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Gracias por visitar el Holiday Inn Express Lompoc y por todos sus cálidos cumplidos. Trabajamos arduamente para crear una gran experiencia con nuestro servicio al huésped y limpieza. Siempre es maravilloso escuchar lo mucho que nuestros huéspedes disfrutan de nuestros esfuerzos. Compartiremos sus amables palabras con nuestro equipo; Estarán encantados de saber lo importante que es su papel para hacer que su estancia sea memorable. Gracias

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, good breakfast. Plenty to choose to eat around as well.
2023년 11월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our entire staff. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

8/10 - 좋아요

Fabio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bom.
2023년 7월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Thank you for being our guest at the Holiday Inn Express Lompoc. We are pleased to hear about the exceptional service you and your family received from our team. We are very happy to hear they exceeded your expectations. Thank you for your kind remarks about our Breakfast and rooms. It was our pleasure accommodating you. We hope to have you and your Family revisit the next time you are in the area.

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Thank you for sharing your great feedback. Your kind words regarding the cleanliness of our rooms and hotel. That means alot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!

10/10 - 훌륭해요

Hu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast, clean rooms. Very good for the price.
2023년 11월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Holiday Inn Express Lompoc . I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: JR Front Desk Supervisor 님, 2023년 12월 11일
Thank you for sharing your great feedback. Your kind words regarding the cleanliness of our rooms and hotel. That means alot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon. Travel Safe!

10/10 - 훌륭해요

Alondra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I enjoyed my stay . Staff were really nice and lady at front desk office helped me out with checking in early got my room quick an easy clean. There was a bit parking only. There was still hair an dust in my bathroom sink maybe was not cleaned an could have been cleaned better. Other than that stay was nice.
답변 제공: JR front desk supervisor 님, 2023년 11월 18일
Thank you Alondra for reviewing your stay. we strive to provide great service to our guests. I'm sorry the sink was still dirty. I will pass this on to our Housekeeping department to make sure they are thoroughly checking and cleaning all surfaces. we apologize for the issue and hope this small mishap wont make you think twice about returning as this isn't a common occurrence and we hope we can impress you next time. have a great day and as always safe travels.