시즌별로 운영되는 야외 수영장
예약 가능 여부 확인

베이 프런트 인 산타크루즈 여행 후기

2.5 out of 5
베이 프런트 인 산타크루즈
325 Pacific Ave, Santa Cruz, CA

이용 후기

6.8
평점 10 - 훌륭해요. 1004개 이용 후기 중 251개" "
평점 8 - 좋아요. 1004개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 197개" "
평점 4 - 별로예요. 1004개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 136개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Margarita

좋아요: 숙박 시설 상태 및 시설
Bien
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Ryan

2024년 5월에 2박 숙박함

8/10 - 좋아요

Rosalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is decent and works great for a place to sleep. Staff friendly. Needs more parking.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ed

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

8/10 - 좋아요

Ann L

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location and price
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Isla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jake

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived it wasn’t as nice as the photos. The location was very convenient and the staff did their best to accommodate us but, the first room we got was completely un clean with dust bunny’s all over the room and stains on the bed. We requested another room and got one but this room was filthy with gross bedding and dirt on the walls and floors. When asked for new bedding we were informed there was none available and when asked if they clean the floors they said the mop but she wasn’t sure for sure if they mop. We asked for sanitary wipes so WE could clean the floors and they had none. We ended up sleeping with our beach towels and went to cvs for wipes to clean the floors with so we would feel comfortable walking around the room. Parking is very limited and street parking requires quarters which was frustrating but not the hotel’s fault. Before leaving in the morning I found a few bugs in the room but I wasn’t able to identify them as they ran under the cabinets too quickly. Finally the room doesn’t get dark due to the lights right out side of the room and lack of curtains.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Melinda

.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 20일
Hello Melinda, We're sorry you did not have positive experience. Please reach out and let us know how we could have improved your stay.

2/10 - 너무 별로예요

jerry

아이를 동반한 가족 여행
Both nights got no sleep from loud neighbors partying all night . Would t recommend if staying with family .
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 21일
We are sorry to hear that your stay was impacted by noise from your neighbors, Jerry. We take noise complaints seriously and urge all guests to contact the After-Hours line at any time to promptly address any violations of our quiet hours' policy. Furthermore, we hope your family will consider us in the future. We are conveniently located, so a day of family fun at the Santa Cruz Boardwalk is just a few minutes' walk away!

10/10 - 훌륭해요

Alicia

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying here!! It's close to the beach and boardwalk. Super friendly staff. Woman that works the front desk is always super nice even though I'm usually checking in late at night!!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Hi Michelle, Thank you so much for your kind review. Always lovely to hear from a returning guest. See you next time, and never worry about late check-in; our after-hours line is specifically dedicated to providing guest support no matter the time!

10/10 - 훌륭해요

Magaly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Hi Magaly,Thank you for the wonderful review. We're delighted that you had a pleasant stay! We can't wait for your next visit

8/10 - 좋아요

jessica

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Hello Jessica,Thank you for your kind review. We are thrilled that you enjoyed your stay! Feel free to reach out to our team with any suggestions for improvement or if there are specific enhancements you would like to see in the future.

6/10 - 괜찮아요

Solaiman

좋아요: 청결 상태, 직원 및 서비스
.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Elizabeth

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Great location but the room was filthy! There was something spilled all over the chair in our room, maybe coffee? There was burn marks inside of a drawer and stain spots. Nope, not putting anything in there. The sheets smelled like bleach and seemed clean, so that part was ok. The beds were comfy too. It was just a grimy room. I didn’t want to take my socks off.

8/10 - 좋아요

Juan Carlos

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Hello Juan Carlos We appreciate your positive feedback. We are delighted that you had a great stay! Please don't hesitate to contact us if you have any suggestions for improvement or if there are particular enhancements you would like to suggest for the future.

10/10 - 훌륭해요

Alfredo

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Justin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was great for our needs. We were walking distance from the Kaiser permanente arena, which is why we were there.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 직원 및 서비스
Santa Cruz Stay
The best thing about this hotel is it is easy walking distance to the wharf, restaurant's and the Board walk. The little market and restaurant across the street makes the best breakfast burritos in Santa Cruz. Best deal for the buck, but parking can be bad for late check in, and sometimes early check in is not available, it is nothing high class trust me.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Rene

좋아요: 직원 및 서비스
The parking was a big problem for me, i hade to park on the street
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

anaivette

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THEY NO LONGER OFFER BREAKFAST ( IT'S BEEN OVER A YEAR), EVERYTHING FROM THE WALLS TO THE FLOOR WERE COVERED WITH DIRT. THE BATHROOM HAD HAIR ALL OVER INCLUDING THE TOILET. THE DOOR HANDLE WAS SAGGING WHEN WE FIRST GOT THERE LIKE SOMEONE TRIED TO BREAK IN. I DON'T RECOMMEND.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy beach trekk access
Thanks for the awesome newly refreshed room! Better so smell paint then not? My 1 late-night, quick layover was perfect here.
2024년 2월에 1박 숙박함

4/10 - 별로예요

lance

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Not enough parking. No skirt on the bed which showed off terrible stains. Staff was a little rude. Low water pressure made the water jittery in the shower.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Maricela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

helen

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Blood in towels, dirty linens. It was clear that bed linens were not changed in who knows how long. Broken lock on door, both challenging enter with key card and the “bolt lock” was literally falling out of the wall… multiple things were broken in the room. Walls splattered with who knows what. Wall rotting in restroom. Temperature stuck to freezing in fridge so storing food/beverages was impossible. Who knows if we will ever get our safety deposit back. Definitely should have read reviews prior to booking. Do not recommend, even for the lower than average price. You will regret it…
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carlos

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wii be back soon
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Bob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uncomplicated check in & check out. Great location in which to set out in any direction. Near many dining & entertainment facilities.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Derrick

별로예요: 직원 및 서비스
Super Disappointed!
Booked room same day for stay that evening. Drove over the mountain to hotel. Was told by front desk that they were sold out. Was informed that 26 other people that used hotels.com were told the same. Hotel desk gave me an 800 number to call hotels.com to ask for refund. Called the number and was put on hold several times and tranfered twice to different agents. Was offered to stay at less desireable hotel at a higher rate and thati would have to pay the difference. Finally was able to get a refund processed (2-3 business days]). Then drove back over the mountains to head back home. Hotel said it was hotels.com fault. Hotels.com said it was hotel's fault. Don’t know who to believe. Just know that i would be very reluctant to use either one of these businesses again. 1st time there bad, 2cnd time my bad. Safer and worth paying a little extra to book direct with hotel than trust an app.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Denise

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great! Love the how its walkable : )
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Jay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to wharf & Boardwalk 😊
2023년 10월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A place to lay your head in Santa Cruz
The room had tore up miniblinds A burn along the sink Holes in the wall I couldn’t turn on the tv(‘no signal’) Coffee maker and microwave were filthy. The parking is atrocious-like people will park ANYWHERE-, even in no parking areas; Or, even block your car in during the night. It was pretty bad. Ran into a couple of shady characters parked on the street(when we couldn’t find parking in the lot) The positives: it’s (relatively) close to the boardwalk. The bed was comfortable, with clean sheets and a nice comforter. The fridge was clean. The shower, toilet and sink were clean. Floors clean.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Lisamarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Lisa

가족 여행
좋아요: 객실의 편안함
Not enough parking.
There is not enough parking we had to park on the street in the metered parking. We had no microwave in the room but the office brought one per our request. Bith times we stayed her there was quite a few tweekers around.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lisa

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Maria V

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed guests
At the time of reservation, the room was listed at $179.00, with a 10% discount from $199.00. But one I was ready to book the room and pay for it, it was listed again at $199.00. The total with taxes and fees was supposed to be $246.00. I was charged $267.99 instead. Book directly with the hotel!! The room was not very clean, one towel was not exactly clean and the tv did not work!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Kendra

별로예요: 청결 상태
2023년 10월에 3박 숙박함

4/10 - 별로예요

Ben

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

Erin

2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jorge

2023년 9월에 4박 숙박함

8/10 - 좋아요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to the warft and beach boardwalk.
2023년 9월에 4박 숙박함

4/10 - 별로예요

Alexa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff called and asked if I wanted the room cleaned. I said yes, I will be out of the room between 9am-3pm. Got back to the room at 5pm and the room had not been touched. Bummer. Next morning, I am up early. My truck is blocked in by a car parked not in a parking space. Kind of on a tight timeline. Called the emergency number, this gal was great. Came right over. Figured out who owned the car - the guy who lives and works at the hotel. What? Anyway, needless to say, you get what you pay for. Won’t be staying here again.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Mitchell

좋아요: 직원 및 서비스
Close to the bay
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Nir 님, Los Angeles

2023년 9월에 1박 숙박함