야외 수영장, 카바나(요금 별도), 수영장 파라솔

호텔 파라독스, 오토그래프 컬렉션 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 563개" "
평점 8 - 좋아요. 1003개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 106개" "
평점 4 - 별로예요. 1003개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 50개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Melissa 님, 2021년 11월 23일
Thank you!

8/10 - 좋아요

Carryn

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed hanging out at the pool, dining in the restaurant and being able to walk into town. It was also close to the Beach Boardwalk, several beaches, the warf and the Mystery Spot. There was also a park next to the hotel.
2024년 4월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 25일
Carryn, your kind words truly brightened our day here at Hotel Paradox, Autograph Collection! We're thrilled that you had such a wonderful time enjoying our pool, indulging in delicious meals at Solaire, and exploring the charm of our convenient location, making it a breeze to wander into town and discover all the local treasures. It sounds like you soaked up every bit of the beauty and excitement our area has to offer! We can't wait to have you back for another fantastic vacation full of fun memories!

10/10 - 훌륭해요

Bernardo 님, El dorado hills

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s clean and location.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 24일
Bernando, your compliments made our day! We enjoy offering our guests a pristinely beautiful escape at Hotel Paradox, Autograph Collection. All of us hope to welcome you back soon!

10/10 - 훌륭해요

Lenora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay rooms were very clean and the staff was amazing
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 22일
Lenora, thank you for the lovely feedback! We're delighted to hear that you had an excellent stay and found our accommodations pristinely comfortable. Everyone at Hotel Paradox Autograph Collection will be thrilled to know they made your visit amazing! We hope to welcome you back soon for another wonderful experience.

8/10 - 좋아요

Marisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 17일
Thank you for taking the time to rate your stay, Marisa. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

8/10 - 좋아요

Heidi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful and Ethan at the front desk was extremely helpful and kind. My kids and I weren’t able to enjoy the pool or spa though due to all the convention people using it. It was very crowded. The food was amazing and our waitress was lovely.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 17일
Thank you, Heidi, for sharing your experience at Hotel Paradox, Autograph Collection. Your kind words about the beauty of our property and the helpfulness of Ethan at the front desk warm our hearts. It is regrettable to hear that your family could not enjoy the pool and spa though. Please accept our apologies for any inconvenience. We are delighted to know the food and service met your expectations. We hope to welcome you back soon for a more tranquil visit from start to finish where you can fully enjoy everything we have to offer.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdoor pool showers and a bathroom near the pool would be very helpful. Loved the decor and rooms were very nice. The wifi was very bad and I often heard people complaining about it.
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 12일
It was a pleasure welcoming you to the Hotel Paradox Autograph Collection, Jennifer! We appreciate your top score and helpful feedback about the pool amenities and wifi connectivity. Our team will review your comments internally and we'd love the chance to serve you again soon!

10/10 - 훌륭해요

S. 님, Newark

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to downtown Santa Cruz and walkable.
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 12일
We're so glad our convenient location pleased you! Thank you for choosing the Hotel Paradox Autograph Collection. Hopefully, your plans will bring you back soon!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 11일
Receiving your top score means a lot to us! Thank you and we hope to see you again soon.

8/10 - 좋아요

Antonia

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 10일
Your positive review means a lot to us, Antonia! We're looking forward to your next visit and the opportunity to enhance your experience with us even further.

10/10 - 훌륭해요

Marianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A hidden gem in Santa Cruz. Great vibe, great pool, hot tub and restaurant
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
We greatly enjoyed reading that our relaxing ambiance and excellent leisure amenities won you over, Marianna. It is wonderful you found Hotel Paradox, Autograph Collection. We hope to be your top choice the next time you visit Santa Cruz!

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went here for my birthday and it was in a great location, walking distance to downtown restaurants and shops plus had a beautiful pool and spacious hot tub. The staff was all very friendly and the bar/restaurant was quality. Would stay here again
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
Happy belated birthday, Stephanie! We are delighted to learn that the Hotel Paradox, Autograph Collection’s prime location, beautiful pool, and spacious hot tub contributed positively to your celebration. It is heartening to know that the friendliness of the staff and the quality of our on-site dining made your stay more enjoyable. The team here is committed to providing a memorable experience, and your words affirm that commitment. We hope to have the pleasure of welcoming you back for another splendid stay.

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and fabulous hotel!
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
We are thrilled to hear that your experience at Hotel Paradox, Autograph Collection was highlighted by our awesome team and the fabulousness of the hotel, Harry. It is always encouraging to know that our efforts to create a welcoming and memorable stay resonate with our guests. Your kind words are greatly appreciated and serve as a wonderful motivator for our team. Looking forward to welcoming you back soon for another exceptional visit!

10/10 - 훌륭해요

mandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at other hotels on water for way more money. This hotel was a better price point and nicer.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 5일
Mandy, we love that our location was ideal and that our competitive rates truly won you over! Thanks for choosing Hotel Paradox, Autograph Collection. Revisit anytime!

6/10 - 괜찮아요

Inna

Outdated rooms, internet wasn’t working for 2 days
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 5일
Inna, we are surprised to read about your experience as we have undergone renovations recently. Please accept our apologies for the difficulty with the internet as well. We will be sure to look into this so it does not occur again. We hope you can return and give us another opportunity to improve your impression. Thank you.

10/10 - 훌륭해요

Casandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 1일
Casandra, nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon!

10/10 - 훌륭해요

xochitl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 31일
Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

8/10 - 좋아요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed during spring break for three nights, the Paradox was great! Loved the pool area and hot tub. The location was central and a close drive to the boardwalk and walkable to downtown. The room had good spaces for storage and the beds were comfy.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 1일
How incredible to know our modern luxuries and unparalleled amenities made your spring break memorable! Thank you for choosing Hotel Paradox, Autograph Collection, Brittany! We hope to host you again in the future!

8/10 - 좋아요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property and cool and funky vibe. My only negative feedback is that when we got there they told me that apparently we requested an ADA compliant room (I hadn’t), that they were fully booked and there were no other rooms in the property, so they put us into a shoebox room.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 1일
Kristen, we are excited to read how much you enjoyed our playful and exciting ambiance here at Hotel Paradox, Autograph Collection. However, we regret your room was not what you anticipated. When reservations are not made with us we are not aware of the details prior to guest arrival. Therefore, room types are based on availability. We would love to help you plan your next trip to ensure it is perfect in every way. Until then!

10/10 - 훌륭해요

Lily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 28일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Lily!

10/10 - 훌륭해요

james

2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 16일
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, James.

8/10 - 좋아요

Raina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a staycation for us, celebrating our daughter’s birthday. The lobby and restaurant had a great Santa Cruz vibe.. very stylish and fun. The room was ok, it had a strong bleach smell when we first walked in .. the bedsheets were actually amazing. The pool and hot tub were fun and made us feel like we were in a hip resort far, far away. The hot tub wasn’t very clean, but the really warm pool and fire pit made up for it. Overall it was a great time.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 28일
We are proud you enjoyed our modern yet elegant ambiance here at Hotel, Paradox, Autograph Collection! It was an honor being your choice for your daughter's birthday trip and loved ensuring it was memorable with our stunning accommodations and luxurious leisure amenities. Thank you for offering your helpful feedback about the hot tub so we can enhance this for your next staycation. Until then!

4/10 - 별로예요

daniel

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 26일
Thank you for taking a moment to rate your stay, Daniel. We’re disheartened that you felt your visit deserved two stars and would welcome an opportunity to hear how we can improve.

10/10 - 훌륭해요

Ivy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 26일
Your five-star rating truly brightens our day, Ivy! Please visit us again.

10/10 - 훌륭해요

Crysta

좋아요: 편의 시설/서비스
I stayed one night at Hotel Paradox and spent my evening just hanging out at the bar. The staff were amazing! The bartenders and servers were all so friendly and accommodating. They really made my evening!
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 28일
We are thrilled the laidback vibes and warm hosptiatliy at Solaire Bar enhanced your stay tremendously, Crysta. Thank you for choosing Hotel Paradox, Autograph Collection and for sharing your kind compliments. We hope to host you again, perhaps for a longer trip!

6/10 - 괜찮아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Too busy
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 23일
Thank you, Gary, for taking the time to review your experience with us. We are glad you could visit and enjoy everything we have to offer, but we apologize if our popular location made it busier than you desired. We value your feedback and will discuss this with our Management Team. We hope we will be able to welcome you back in the future and earn another star or two.

10/10 - 훌륭해요

Brook

가족 여행
좋아요: 편의 시설/서비스
This is the second time we’ve stayed here and have loved it both times. The heated pool and jacuzzi area is perfect for relaxing and for the kids to play. The food was amazing. Will be back again!
2024년 3월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 23일
Having the largest outdoor pool in Santa Cruz certainly is special and we love being able to offer that for our valued guests. It is heartwarming to know it enhanced your stay tremendously along with our delicious dishes from Solaire. All of us at Hotel Paradox Autograph Collection will be eagerly awaiting your next trip!

10/10 - 훌륭해요

Shalini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 19일
Your five-stars mean the world to us, Shalini! Thank you and we're excited for the opportunity to host you again.

10/10 - 훌륭해요

Lauchlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
Lauchlin, we are so happy you could join us at Hotel Paradox Autograph Collection and indulge in our luxuries and comforts! Hopefully, you can revisit for another perfect hospitality experience soon. Thank you!

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was a bit disappointed to get out, charge for parking as no one told us there was a fee, but just asked us if we needed a parking pass.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
Thank you for choosing our property, Stacey, and for your review. We are pleased your stay was worthy of a perfect score, but we regret any pertinent information was missed when planning your trip. We do share our parking rates on our third-party site under "Property Amenities" so be sure to reference that in the future. Hopefully, you will still choose us whenever you are back in the area!

10/10 - 훌륭해요

Shasta

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 6일
Receiving your five-stars means a lot to us, Shasta! Thank you and we hope to see you again soon.

10/10 - 훌륭해요

Federica

Great property, very friendly staff
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 18일
We always enjoy hearing from our guests and appreciate you highlighting our incredible team here at Hotel Paradox Autograph Collection! It would be our pleasure to host you again, Federica, and hope it can be soon.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, nice lobby/bar/restaurant, good food, clean, modern room, although a bit small
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 14일
We are happy our upscale urban design left a positive impression and that our fantastic on-site amenities further enhanced your stay at Hotel Paradox Autograph Collection. Solaire Restaurant + Bar will relish reading how much you enjoyed their atmosphere and menu! Thank you for all of your amazing feedback, Tim. We hope you will return for another perfect hospitality experience soon!

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 14일
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Joshua.

10/10 - 훌륭해요

Craig

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 31일
Thank you for your five-stars. We look forward to your return and hope it's soon, Craig!

8/10 - 좋아요

jeremy

2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 14일
Thank you for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back, Jeremy.

10/10 - 훌륭해요

Lowell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 14일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Lowell.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was excellent and the interior of the hotel was a nice decor
2024년 3월에 1박 숙박함
답변 제공: Melissa 님, 2024년 3월 4일
Thank you for your review, Scott!

10/10 - 훌륭해요

Lacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the food, drinks, pool, hot tub, and games. The room walls are very thin and you can hear conversations in the next room. We decided not to care 😂
2024년 2월에 1박 숙박함
답변 제공: Melissa 님, 2024년 3월 4일
Lacey, thank you for your review and your ability to enjoy life! We appreciate you!

8/10 - 좋아요

Kristina 님, Santa Cruz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The 25$ per day parking fee
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice staff, clean, quiet, safe. Highly recommend! Plan to stay in the future!
2024년 2월에 1박 숙박함
답변 제공: Melissa 님, 2024년 3월 4일
Elizabeth, we're thrilled to hear that you'll be visiting us again!

10/10 - 훌륭해요

ruth

연인과의 여행
좋아요: 편의 시설/서비스
Love the personality of these Autograph collection properties, each one unique and cool. This had a an eclectic Santa Cruz and redwoods vibe, that really offered a sense of place. Each of the staff we encountered were friendly and helpful, special shout out to Kelly our waitress at the restaurant! Great food fabulous service, a very well-maintained environment. We will be back.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I truly enjoyed my 3 night stay. Every employee I encountered treated me like their best customer. The food and beverages were amazing! Room was clean, modern and comfortable. Definitely recommend above all others in the area.
2024년 2월에 3박 숙박함
답변 제공: Melissa 님, 2024년 2월 22일
Your feedback means the world to us! Thank you, Steven!

10/10 - 훌륭해요

trina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite being in a close location to downtown and Boardwalk, when at the property you’re surrounded by trees and feel isolated from all that. The restaurant had great food and service. We love that it is pet and family friendly. We are already planning a trip to come back.
2024년 2월에 2박 숙박함

4/10 - 별로예요

daryl

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I liked the openness of the space and layout. I did really enjoy the condition and size of the room. The tv remote/ buttons was very sticky and dirty. There was not a robe or slippers in the room you needed to ask for a set. The alarm clock was also broken and not working. There was a hole in the wall that had not been repaired yet. The bathroom also didn’t have a lot of space to hang wet towels/clothing after using the pool to dry. The staff really do make this place they are always smiling and ready to help. It’s was really just the conditions I experienced I did not expect.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Stephanie

연인과의 여행
좋아요: 청결 상태
We paid for a king room and got a queen bed. When we requested room service they didn’t give us clean water glasses. Staff was nice, property was cool, but some things were poorly maintained. Cabanas are charged, parking $25 night, you can’t bring your own snacks or drinks to the pool. The lobby was very cool with comfortable seating.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Daniel 님, Raleigh

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함