We are sorry to hear that you were unhappy. I am wondering if you have left this review for the correct property though because it was well over a month ago that you stayed here and the vast majority of reviews about our beds are positive. I am also confused about the "do not do or cannot have" reference because all of our amenities are up and running. We do not allow pets or smoking, if that is what you mean. I wish I had a few more details from you so that we might make improvements. Still, we very much appreciate your staying with us!

Dear Nestor,We're delighted to hear that you enjoyed our hotel's hot tub!  It's lovely knowing you could relax and unwind during your stay.  If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.  We look forward to welcoming you back for another relaxing experience soon!Thank You,Mission Inn & Suites Management

Dear christian,We're glad to hear that your check-in experience was smooth and efficient! Providing our guests with a hassle-free experience is essential to us. Thank you for choosing us, and we hope you enjoy your stay! If there's anything else we can assist you with during your time here, please don't hesitate to let us know.Thank You,Mission Inn & Suites Management

Dear Ashley,We're thrilled to hear that you had a great experience with us! Our top priority is providing our guests with a clean, safe, and welcoming environment. Thank you for recognizing our efforts, and we hope to have the pleasure of welcoming you back in the future!Thank You,Mission Inn & Suites Management

Dear maurice,Thank you for your feedback.  We're pleased our team could accommodate your late arrival and upgrade your rooms to kings.  Providing a comfortable experience for our guests is our priority, and we're glad we could make your stay pleasant.Thank You,Mission Inn & Suites Management

Dear Jenny,We're delighted to hear that you appreciated the efforts of our dedicated staff to maintain the property and ensure a clean and comfortable stay.  Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back again soon!Thank You,Mission Inn & Suites Management

Dear Cliff,We're thrilled you had a comfortable and enjoyable stay with us!  It's fantastic that you appreciated the convenience of having stores nearby and the peaceful atmosphere away from the tourist areas.  Our team works hard to maintain the cleanliness of our rooms and keep our grounds well-kept, so we're delighted that you noticed.  Thank you for your kind words about our friendly staff.  We can't wait to welcome you back for another wonderful stay in the future!Thank You,Mission Inn & Suites Management

Dear James,We greatly appreciate your kind words about our service!  Providing excellent service is always our top priority, and we're thrilled you had such a positive experience with us.  Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon!Thank You,Mission Inn & Suites Management

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Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Carlos,We're glad you enjoyed your stay with us and found many options to suit your needs.  If you have any suggestions for how we can make your next visit even better, please don't hesitate to let us know.  We hope to welcome you back again soon!Thank You,Mission Inn & Suites Management

Dear Euness,We're thrilled you found our location convenient and enjoyed the peaceful atmosphere.  If there's anything specific you'd like us to improve for your next visit, please feel free to share.  We appreciate your feedback and look forward to welcoming you back soon!Thank You,Mission Inn & Suites Management

Dear Ashley,We're thrilled to hear that you had a great stay!  Let us know if there's anything we can do to make your next visit even better.  We look forward to welcoming you back!Thank You,Mission Inn & Suites Management

Dear Marcelo,We appreciate your feedback and apologize for any disappointment regarding our breakfast offerings.  Rest assured, we'll review our menu to enhance the variety and ensure all preferences are catered to.  Your satisfaction is our priority, and we strive to provide a delightful experience for all our guests.  Thank you for bringing this to our attention, and we look forward to welcoming you back for an improved breakfast experience.Best Regards,Mission Inn & Suites Management

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Jessica,Thank you for sharing your feedback.  We apologize for any inconvenience caused by noise and the condition of the towels.  We appreciate your insight and will work towards improvements.  While we understand your perspective, many guests appreciate our convenient location near amenities.  We hope you'll give us another chance to exceed your expectations in the future.Best Regards,Mission Inn & Suites Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Ruth,Thank you for a Perfect Score Rating on your stay at Mission Inn & Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Mission Inn & Suites Management

Dear Maria,We appreciate your rating and hope you had a pleasant stay with us.  If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to let us know.  Your feedback is valuable to us as we strive to provide the best possible experience for all our guests.Thank You,Mission Inn & Suites Management

Dear Alex,Thank you for your glowing review!  We're delighted to hear that you had an excellent stay with us.  Providing exceptional experiences for our guests is our top priority, and we're thrilled that we met your expectations.  Your feedback motivates us to maintain the highest standards of service and hospitality.  We look forward to welcoming you back for another fantastic stay in the future.Best Regards,Mission Inn & Suites Management

Wonderful! A lot of people don't know that we have a sauna. We are happy that you took advantage of it!

Dear Ryan,Thank you for your positive review!  We're thrilled to hear that you found our hotel very clean and located in a safe area.  Our prime location is indeed convenient for exploring the area.  We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.  If there's anything specific we can do to enhance your experience further, please don't hesitate to let us know.Best Regards,Mission Inn & Suites Management

Dear Michael,Thank you for your detailed feedback and for choosing to stay with us.  We're pleased to hear that you found your room clean, comfortable, and equipped with convenient amenities like a fridge and microwave.  We understand the importance of a peaceful environment and appreciate your observation about noise levels towards the back of the property.  Your comments regarding breakfast offerings are noted, and we're glad you found it satisfactory.  We strive to offer comfortable accommodations at a reasonable price, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Mission Inn & Suites Management

Dear Estyn,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Mission Inn & Suites.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Mission Inn & Suites hotel soon!Thank You,Mission Inn & Suites Management

Dear Zadok,We're thrilled to hear you found our location convenient for exploring Santa Cruz!  Being within walking distance of many attractions is indeed a highlight of staying with us.  Thank you for choosing our hotel, and we hope you had a wonderful time exploring the area.  Should your travels bring you back to Santa Cruz, we'd love to host you again for another enjoyable stay.Best Regards,Mission Inn & Suites Management

Dear Samantha,Thank you for recognizing our staff's dedication to hospitality!  We pride ourselves on providing exceptional service to ensure our guests have a memorable experience.  Your kind words motivate us to continue delivering top-notch assistance.  We look forward to welcoming you back soon for another enjoyable stay.Best Regards,Mission Inn & Suites Management

Dear Lislie,We're delighted to hear that you had a great stay!  Please let us know if there's anything specific you particularly enjoyed or any suggestions you have for us to make your next stay even better.  We look forward to welcoming you back in the future!Thank You,Mission Inn & Suites Management

Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Don,Thank you for sharing your detailed feedback.  We're delighted you enjoyed our comfortable king bed and amenities like the blow dryer, microwave, and fridge.  We apologize for any inconvenience regarding the jacuzzi setup and the lack of safety measures.  Your concerns about the bathroom layout and lighting are duly noted for improvement.  Our hotel prioritizes cleanliness and efficiency, hence the tile flooring and modern upgrades.  We regret the absence of a lift and appreciate your understanding.  We hope you'll give us another chance to exceed your expectations on your next visit.  Thank you for choosing to stay with us.Best Regards,Mission Inn & Suites Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Jennifer,Thank you for your feedback!  We're glad you found our hotel clean, quiet, and well-maintained and that our location was convenient for your visit to UC Santa Cruz.  We hope to welcome you back again soon!Thank You,Mission Inn & Suites Management

Dear Mckinzie,We're thrilled to hear you enjoyed your stay with us!  Providing a nice and clean environment is fundamental to our commitment to guest satisfaction.  Our staff takes pride in delivering excellent service and creating a welcoming atmosphere for every guest.  Your kind words motivate us to maintain our high standards.  Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable experience.Best Regards,Mission Inn & Suites Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

We're glad you enjoyed your stay!

Dear Joni,Thank you for choosing to stay with us!  We're glad our convenient location suited your plans and that you found the check-in/check-out process smooth.  It's wonderful to hear that you found our breakfast acceptable.  Your satisfaction is important to us, and we aim to provide a comfortable and enjoyable experience for all our guests.  We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.Best Regards,Mission Inn & Suites Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Carlos,Thank you for a Perfect Score Rating on your stay at Mission Inn & Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Mission Inn & Suites Management

Dear Juan,We're thrilled you chose to celebrate your birthday with us!  Thank you for your kind words about our service and efficient check-in process.  It's our pleasure to ensure your special occasion is memorable and hassle-free.  We hope you enjoyed your time with us and had a fantastic birthday celebration.  Should your travels bring you back our way, we'd be honored to host you again for another wonderful stay.Best Regards,Mission Inn & Suites Management

Dear Ellen,Thank you for your continued loyalty and for choosing to stay with us again!  We're delighted to hear that you appreciate our prime location near Swift Street breweries, Natural Bridges beach, and West Cliff Drive.  It's wonderful to know that you enjoyed our breakfast offerings, hot tub, and found our staff friendly and helpful.  We're committed to providing comfortable accommodations and memorable experiences.  We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Mission Inn & Suites Management

Dear jonah,Thank you for a Perfect Score Rating on your stay at Mission Inn & Suites.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Mission Inn & Suites Management

Dear Kurt,Thank you for your positive feedback regarding our rooms.  We strive to maintain a high standard of cleanliness and comfort for our guests, and we're thrilled to hear that you found our rooms nice and clean.  Your satisfaction is our priority, and we look forward to providing you with another great experience during your next stay.  If there's anything else we can do to enhance your stay, please don't hesitate to let us know.  Thank you for choosing us!Best Regards,Mission Inn & Suites Management

the room loved you as well.

we try.

WE ARE THE BEST, AND WE KNOW IT.your welcome.

Dear TAMMY,We appreciate your positive feedback on our well-maintained hotel in a great location.  We apologize for the inconvenience with the unexpected item in the chair.  We take cleanliness seriously and will address this issue promptly to ensure a more thorough inspection during our cleaning processes.  We value your input and look forward to welcoming you back for an even better experience.Best Regards,Mission Inn & Suites Management

Ill let our rooms know you found them attractive, they get that all the time. Thanks a bunch and have a good one.

nice of you to say

WE ARE QUITE SAFE