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코트야드 바이 메리어트 산타페 여행 후기

3 out of 5
코트야드 바이 메리어트 산타페
3347 Cerrillos Rd, Santa Fe, NM

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 352개" "
평점 8 - 좋아요. 1000개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 176개" "
평점 4 - 별로예요. 1000개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 59개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Janel

The bistro was overpriced and did not get my peanutbutter and jelly toast order right. It was whole grain peanutbutter toast, but instead of jelly with fruit on the side, it has strawberries on top. They forgot about my cold brew and the Ali didn’t give me the juice that I ordered. This was all just one morning. The area spending the hotel is sketchy. I walked a black and a half to Walgreens (across the highway) and passed at least four homeless/panhandlers along the way. I realize there are places like this, but not a place I want to stay on vacation.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Samuel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Both front desks were often left completely unattended. We found used dirty towels in our bathroom upon arrival. The rooms phone was broken. One hot tub was out of order and the other was cold. Swimming pool full of human hair. Ive stayed in places for half the price that didn't have these issues.
2024년 3월에 2박 숙박함
답변 제공: CY 님, 2024년 3월 14일
Dear Samuel,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Chris

2024년 3월에 1박 숙박함
답변 제공: CY 님, 2024년 4월 8일
Dear Chris,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Nancy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night. Was very busy but overall good.
2024년 3월에 1박 숙박함
답변 제공: CY 님, 2024년 3월 13일
Dear Nancy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

10/10 - 훌륭해요

Gayle

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms. Coyld hear people upstairs walking around.
2024년 3월에 1박 숙박함
답변 제공: CY 님, 2024년 3월 13일
Dear Gayle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

8/10 - 좋아요

Irma 님, Nixon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With cheaper hotels you expect to have a cheaper looking room but with as much as we paid you would think there would be a better shower head
2024년 3월에 1박 숙박함
답변 제공: CY 님, 2024년 3월 13일
Dear Irma,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

10/10 - 훌륭해요

Alexandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasantly surprised by this hotel stay! I’ve stayed in Santa Fe many times and have stayed at some poor hotels unintentionally and was really trying to find something nicer for a good price. The price is a little higher than other hotels and for the area you wouldn’t think it should be priced higher. But I was very pleased at how safe I felt and the staff was very nice and accommodating. The room was clean enough (room phone was kinda dirty and gross) but the bed was comfortable, walls are not sound proof but we had no issues with noise from the street or neighbors. I would definitely stay here again. The homeless mentioned in other reviews might be because there is a shelter just a few minutes up the street from here, but there wasn’t any body lingering in the parking lot while we stayed here. You can definitely walk to a few places near by if needed. I personally rate it 7/10, would stay again!
2024년 1월에 1박 숙박함
답변 제공: CY 님, 2024년 3월 5일
Dear Alexandra,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.SincerelyCourtyard Santa Fe Management Team

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was amazing for the value of the property. We enjoyed pool time with our kids and were very comfortable. We did not try the food but heard it was good!
2023년 12월에 2박 숙박함
답변 제공: cy 님, 2024년 2월 7일
Dear Danielle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

6/10 - 괜찮아요

Jesse

2024년 2월에 1박 숙박함
답변 제공: CY 님, 2024년 3월 26일
Dear Jesse,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 - 별로예요

SHIGERU

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
空室が多くあるにも関わらず、エレベーターの修復工事を行なっている近くの部屋が割り当てられ、騒音がひどかった。
2024년 1월에 3박 숙박함
답변 제공: cy 님, 2024년 1월 29일
Dear Shigeru,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Shveta

좋아요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: cy 님, 2024년 1월 29일
Dear Shveta,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 - 별로예요

john

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We picked this hotel because they had 2 indoor hot tubs. When we arrived both hot tubs were not working. Also the room was very sterile not pne picture on the wall. We let the person kknow who eas in charge. The response was not hood he didnt even apologize. We eill neber go to this hotel again!
2024년 1월에 2박 숙박함
답변 제공: Cy 님, 2024년 1월 17일
Dear John,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: cy 님, 2024년 1월 15일
Dear Sergio,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: cy 님, 2024년 1월 17일
Dear Jennifer,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Juan

2024년 1월에 1박 숙박함
답변 제공: cy 님, 2024년 1월 15일
Dear Juan,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Rodger

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here with a family of 4 and 2 pets. The king suite was spacious with one room and a living room. Comfortable and reasonably priced. The bistro offers a diverse menu and a bar. The food was good and very convenient on a winter night to not have to leave the hotel after travelling for 8 hours. Would definitely stay here again.
2024년 1월에 1박 숙박함
답변 제공: Cy 님, 2024년 1월 8일
Dear Rodger,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Rebeca

2023년 12월에 3박 숙박함
답변 제공: cy 님, 2024년 1월 8일
Dear Rebeca,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Sethu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very very nice
2023년 12월에 3박 숙박함
답변 제공: cy 님, 2024년 1월 4일
Dear Sethu,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Tea

10/10 - 훌륭해요

Damian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Both receptionist were very friendly and made everything so easy to check in
2023년 12월에 1박 숙박함
답변 제공: cy 님, 2024년 1월 4일
Dear Damian,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: cy 님, 2024년 2월 7일
Dear Anonymous,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Gayle

2023년 12월에 4박 숙박함
답변 제공: cy 님, 2024년 1월 29일
Dear Gayle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: cy 님, 2024년 1월 2일
Dear Anonymous,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 - 별로예요

Rachel

2023년 12월에 2박 숙박함
답변 제공: cy 님, 2024년 1월 19일
Dear Rachel,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Mason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service, the room, the open air center, the coffeebistro/breakfast, the fine drinks, along with excellent dinner made for a wonderful evening the only thing that can negatively be stated on is the street Cerillos being what it is. That being said its a lovely, friendly, secure, and comfortably welcoming hotel.
2023년 12월에 1박 숙박함
답변 제공: CY 님, 2023년 12월 29일
Dear Mason,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Jenifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clever Design
The building is confusing but the staff helped us to sort it out and in the end what we perceived to be confusing was really a lovely design that lent itself to privacy.
2023년 12월에 1박 숙박함
답변 제공: CY 님, 2023년 12월 28일
Dear Jenifer,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

2/10 - 너무 별로예요

Yohan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: cy 님, 2023년 12월 26일
Dear Yohan,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

6/10 - 괜찮아요

Timothy

2023년 12월에 1박 숙박함
답변 제공: cy 님, 2023년 12월 26일
Dear Timothy,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Daniel

2023년 11월에 1박 숙박함
답변 제공: cy 님, 2023년 12월 26일
Dear Daniel,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Shambriosha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at Courtyard by Marriot. Desiree at the front desk was very friendly and helpful! The heated pool and hot tubs were a big hit for the kids!! It was clean and very comfortable. The only downside was that we couldn't get any hot water to the shower.
2023년 11월에 2박 숙박함
답변 제공: cy 님, 2023년 11월 22일
Dear Shambriosha,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Ollie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Was not in the best location; many homeless hanging out. Room was ok...noisy at times. We could feel the floors moving when the "neighbor" walked around. Front desk staff (especially checking in; checking out was a little nicer) we're not very friendly. The nicest person there was the barista at The Bistro! (Jessy? Marisa?) She was super nice!
2023년 11월에 2박 숙박함
답변 제공: cy 님, 2023년 11월 16일
Dear Ollie,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

10/10 - 훌륭해요

Tamara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The color- it is a basic gray and black. Terrible colors for a pretty hotel
2023년 11월에 1박 숙박함
답변 제공: CY 님, 2023년 11월 7일
Dear Tamara,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Eduard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: cy 님, 2023년 11월 7일
Dear Eduard,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Molly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice accommodations.
2023년 11월에 1박 숙박함
답변 제공: cy 님, 2023년 11월 4일
Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.SincerelyCourtyard Santa Fe Management Team

10/10 - 훌륭해요

Julius

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. As soon as I got in. I was greeted by Mr. Pablo. He was very friendly and professional. I would definitely stay here again. Safe, and very convenient location
2023년 10월에 1박 숙박함
답변 제공: cy 님, 2023년 11월 1일
Dear Julius,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 - 별로예요

Mindy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The gentleman at the front desk was lovely and the lobby was nice. The room, however, was outdated and kinda gross. Skipped our shower and dipped out to Starbucks for breakfast. I expected more for the price and given its a Marriott. Should’ve read the other reviews but got a good night sleep despite it not being what we expected.
2023년 10월에 1박 숙박함
답변 제공: cy 님, 2023년 10월 31일
Dear, MindyThank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 - 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스
The gave me a room that had not been cleaned and made up after last guest departed. In the morning the made tried to enter the room several times. Even after I told her I was sleeping. I spoke to the manager and he couldn’t have cared less about the status of his hotel. Do not stay at this property. New management is a must if this place wants to survive!
2023년 10월에 1박 숙박함
답변 제공: cy 님, 2023년 10월 30일
Dear Jeffrey,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would have all been a 5 except we could hear every step made by the person who had the room above us.
2023년 10월에 2박 숙박함
답변 제공: SF 님, 2023년 10월 23일
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel!
Excellent hotel. Lots of amenities. Clean room and friendly staff.
2023년 10월에 1박 숙박함
답변 제공: CY 님, 2023년 10월 23일
Dear Linda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Santa Fe

4/10 - 별로예요

Joseph

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: cy 님, 2023년 10월 23일
Dear Joseph,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Dorothy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Cy 님, 2023년 10월 16일
Dear Dorothy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay - lots of room.
2023년 10월에 1박 숙박함
답변 제공: CY 님, 2023년 10월 16일
Dear Doug,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태
It’s not room to clean stand nights is lts dirty and faucets in bathrooms it’s not working good and the big door mirror it’s broken
2023년 10월에 2박 숙박함
답변 제공: cy 님, 2023년 10월 16일
Dear Jose, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Santa Fe

8/10 - 좋아요

James

2023년 9월에 6박 숙박함
답변 제공: cy 님, 2023년 10월 30일
Dear James,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: cy 님, 2023년 10월 2일
Dear Anonymous, Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

10/10 - 훌륭해요

sakae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
フロントは、非常に感じが良かったです。ダウンタウンへ行くバス停は、道路を渡ったところにあります。また、帰りはホテルの目の前です。往復2ドルです。残念だったのは、空港への24時間送迎付きと書いてありましたが、朝は9時からでした。タクシーがない町なので、フロントに頼んでトランスファー会社にお願いしました。朝6時前のピックアップで35ドル＋10ドルのチップを渡しました。
2023년 9월에 2박 숙박함
답변 제공: cy 님, 2023년 10월 16일
Dear Sakae,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,

8/10 - 좋아요

Kami

좋아요: 직원 및 서비스
Mediocre for a Marriott
Didn’t match the typical Marriott quality. Seems like it was an old hotel they turned into a Marriott. VERY small bathroom. You could barely shut the door while standing directly against the toilet. Shower seemed very old and the shower head sprayed everywhere but were it should. The lobby and bistro were nice, and staff was friendly.
2023년 9월에 1박 숙박함
답변 제공: cy 님, 2023년 9월 25일
Dear Mediocre for a Marriott,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Sunday 님, Palm Desert

가족 여행
좋아요: 직원 및 서비스
Clean, staff good, it’s just that the hotel seemed older, and it’s an open concept so really no privacy around the floors. Rooms clean.
2023년 9월에 1박 숙박함
답변 제공: cy 님, 2023년 9월 24일
Dear Sunday,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 - 좋아요

Margaret

좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: cy 님, 2023년 9월 24일
Dear Margaret,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 - 훌륭해요

Kevin

2023년 9월에 1박 숙박함
답변 제공: cy 님, 2023년 10월 31일
Dear Kevin,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

8/10 - 좋아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2023년 9월에 2박 숙박함
답변 제공: CY 님, 2023년 9월 18일
Dear Anthony,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team