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엘 센데로 인, 어센드 호텔 컬렉션 여행 후기

2.5 out of 5
엘 센데로 인, 어센드 호텔 컬렉션
311 Old Santa Fe Trail, Santa Fe, NM

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1127개 이용 후기 중 633개" "
평점 8 - 좋아요. 1127개 이용 후기 중 355개" "
평점 6 - 괜찮아요. 1127개 이용 후기 중 89개" "
평점 4 - 별로예요. 1127개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1127개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great, quiet property set just blocks away from the Plaza. We enjoyed the access to so many things, the comvenience of leaving our bags at the desk, and also the fact that they held our check in until the middle of the night.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No frills, clean and comfy. Great location.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed for 3 nights just this long weekend for the 2024 Santa Fe International Literary Festival and it's clean, spacious and central to downtown Santa Fe where all the action is. It is a little noisy being close to the road and only have 2 complimentary small water bottles for the entire stay which was odd to me. There was coffee in the room and fridge which was handy for all the leftovers and to cool down drinks from the heat the that weekend.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Jan

가족 여행
좋아요: 청결 상태
The location of the hotel was great. It's walking distance to the Plaza and museums. It's a few minutes drive to Trader Joe's, Whole Foods and two great restaurants. Parking was convenient. Wished we had a microwave in our room and a freezer in our refrigerator. Room and property needs major updating. Value for money - so so.
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Leah

This is a pretty basic hotel with a good location - walking distance to the plaza. It was fine. But it is a motel, which is not super clear on the booking site. It was safe, clean and a good location - the only real issue I had was that the guy at the front desk was pretty clueless when I asked about airport transportation / opening hours.
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

Bonita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is amazing and clean. Very walkable to many stores, restaurants and historic places.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

cindy

연인과의 여행
좋아요: 직원 및 서비스
It wasn’t as pleasant as I hoped. A little worn out. Only one bathroom sink.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Jan

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Counter staff not customer friendly.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Pablo 님, Saint Egreve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Suzeanne 님, Grand Rapids

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean,friendly and peaceful!
2024년 5월에 1박 숙박함

8/10 - 좋아요

shell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location close to everything!
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Gina

This is a very nice quiet place within walking distance to the square. The staff was super friendly and accommodating. I would definitely stay here again.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy check in and out. Room was clean, price great for the area. The entrance / exit to parking area is a bit cramped. Person was trying to check in as I was exiting, and got a bit mad at me for trying to get past him. The Larger exit was chained off - guess he didn’t see that. Not hotels fault - just something to note. Otherwise lovely place. We will stay again when we are in Santa Fe again.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Kevin

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

GARY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant and well maintained property. Thoroughly enjoyed the convenience and walkable access to the Plaza and other shopping. The on site parking was also a big plus. Can’t think of anything that we disliked.
2024년 5월에 3박 숙박함
답변 제공: DIANA C 님, 2024년 5월 11일
We are delighted to hear that you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

HIROKO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people at the front desk were all very kind and friendly. The room was good too👍 it was my second stay and I wish I could visit there again soon
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My only complaint is that the stay came with breakfast which was a gross misstatement. I don't consider a Hostess Danish and packaged muffins which were awful to constitute breakfast. They also had yogurt, coffee which was bad and juice. Great location. Good value.
2024년 4월에 3박 숙박함
답변 제공: DIANA C 님, 2024년 5월 11일
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Santa FE.

8/10 - 좋아요

Gladys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the cleaned and location! Could enjoy a tv in the bedroom. we were three and the space is tight. We had an overall peaceful and safe week! The new Chinesse restaurant attached is AMAZING!
2024년 4월에 7박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

8/10 - 좋아요

Sandra 님, Taos

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very well kept property, in an excellent location close to the center of santa Fe. The main problem is that they do not serve a hot breakfast,just prepackaged Danish rolls, yogurt and fruit. A Chinese restaurant on site offers hot Chinese food at a cost.
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Santa FE.

10/10 - 훌륭해요

Maria-Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can’t beat such reasonable room rates for such a prime location!
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 - 훌륭해요

daniel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside if the bldg looks old but inside the rooms have new bathrms and xtra counter outside bathrm was handy
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Patti

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very walkable to downtown Santa Fe. Price of parking is reasonable compared to neighboring hotels. The hotel staff were friendly. The room was great, the only complaint I had was that the shampoo, conditioner, and shower gel dispensers are very tough to squeeze out and they had mold at the dispenser end (gross). We didn’t do the grab and go breakfast as it was just packaged pastries (we definitely don’t eat stuff like that) and the fruit was so-so. The place was quiet and the fact that we didn’t drive anywhere that weekend was great.
2024년 4월에 2박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 - 훌륭해요

Jaclyn R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable and clean. Excellent bedding and beds. Convenient and walkable to shopping and restaurants. Check-in was easy and the staff very helpful. The pool looked clean and nice. The lobby smelled a little and it seemed unnecessary to pay $10 for parking but those are the only two minor things. Would Definitely stay here again on trips To Santa Fe
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태
Great location. Nice staff. Good price for location
2024년 4월에 2박 숙박함
답변 제공: DIANA C 님, 2024년 5월 1일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 - 좋아요

John

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Celina R. was excellent in helping us get situated: very professional and thorough. She personally took care of a request we had, and gave us excellent suggestions for exploring the area.
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 1일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 - 괜찮아요

Liang

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The motel is quite expensive in this season. The breakfast was really bad.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for shopping. No breakfast to speak of.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Clean nice rooms. Easy walk to area attractions!
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The information on Expedia was misleading in the summary. You have to look below for more details. The summary said Breakfast included and breakfast was a marginal grab and go of packaged muffins and spoiled fruit. The summary said parking and down below it said there was a $10 fee. I missed these details and would not have stayed here. I think they should eliminate the breakfast and $10 parking fee. The room was updated, comfortable and quiet. The location was close to old town Santa Fe. I will stay someplace else next time we stop.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 6박 숙박함
답변 제공: DIANA C 님, 2024년 5월 11일
We are delighted you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

Sherri

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great.
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 4월 28일
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

10/10 - 훌륭해요

Dr. David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is Central in Santa Fe. Not too far from old town in the historic district. The staff is friendly and very helpful and attentive. Hotel is quiet had good parking.
2024년 4월에 3박 숙박함
답변 제공: DIANA C 님, 2024년 4월 28일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jeffrey 님, Poughkeepsie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place to visit most of the places to visit in Santa Fe
2024년 4월에 2박 숙박함
답변 제공: DIANA C 님, 2024년 5월 1일
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

10/10 - 훌륭해요

Gaynel 님, Grand Junction

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is what made this property a great experience. The property is a little older, but very clean and orderly. The people at the front desk were very nice and accommodating. All of the staff were great. I will definitely visit El Sonderro again. It is very difficult to find people that appreciate your business these days In this staff sure did.
2024년 4월에 2박 숙박함
답변 제공: DIANA C 님, 2024년 4월 28일
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 - 훌륭해요

GUY 님, Chicago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was fast and offered a choice of rooms
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 4월 20일
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at El Sendero Inn and we hope to see you again very soon for your next stay in Santa FE!

6/10 - 괜찮아요

James

2024년 4월에 3박 숙박함

8/10 - 좋아요

thomas

2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Pam

2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 11일
We are delighted you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.

2/10 - 너무 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best value in the area. Next door tobLorewtto Chapel and the famous Plaza. Its an older motel that been refurbished on the inside. Very comfortable. Exterior could use some TLC. Staff very accommodating. This place is all about the LOCATION! At a great rate $
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 4월 21일
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

8/10 - 좋아요

Jaime 님, Los Angeles

2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 1일
Thank you very much for giving us a score. Looking forward to welcoming you back again soon!

8/10 - 좋아요

James 님, Wayzata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location.
2024년 4월에 2박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

2/10 - 너무 별로예요

MARCOS

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t like the bathroom had a sliding door, all the smell from it invaded the room. The water of the shower went out of the shower area, because the curtain doesn’t seal. Ugly place and very expensive to the quality we received. I paid almost 700 dollars for 3 nights, the quality was of a cheap motel, for which I would have to be charged 150 at most for the three nights. I believe Santa Fe is overpriced.
2024년 3월에 3박 숙박함
답변 제공: DIANA C 님, 2024년 5월 11일
Thank you for sharing your experience, ! We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Santa FE.

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds, right downtown, a great stay!
2024년 4월에 2박 숙박함
답변 제공: DIANA C 님, 2024년 4월 21일
Thank you very much for giving us an excellent score. Looking forward to welcoming you back again soon!

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 1박 숙박함
답변 제공: DIANA C 님, 2024년 5월 7일
Thank you for the review. We are so glad you enjoyed our property and the location. We hope to have you back soon!

10/10 - 훌륭해요

Philip

2024년 4월에 3박 숙박함
답변 제공: DIANA C 님, 2024년 5월 11일
We are delighted you had a wonderful stay with us . Thank you so much for staying with us and we hope to see you again soon.