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Aparthotel

Heidelberg Haus Apart Hotel

3.5 star property
Aparthotel with free parking, near Costanera Center

Choose dates to view prices

Heidelberg Haus Apart Hotel offers a convenient retreat near Plaza de Armas. Guests enjoy practical amenities like in-room WiFi and free self-parking. The attentive 24-hour front desk staff provides concierge services to help travelers make the most of their Cusco stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Dryer
  • Parking included
  • Free WiFi
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1-Bedroom Apartment Executive

1 bedroom, in-room safe, desk, soundproofing

1-Bedroom Apartment Executive

  • 35 sq m
  • Sleeps 2

View all photos for 1-Bedroom Apartment Classic

1 bedroom, in-room safe, desk, soundproofing

1-Bedroom Apartment Classic

  • 35 sq m
  • Sleeps 2

View all photos for Executive Apartment

Executive Apartment | Living room | 32-inch flat-screen TV with cable channels, TV, Netflix

Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Twin Beds

Apartment, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing

Apartment, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Los Nogales 843, Providencia, Santiago, RM, 7510348

What's nearby

  • Costanera Center - 13 min walk - 1.1 km
  • Sculpture Park - 14 min walk - 1.2 km
  • Municipal Market of Providencia - 15 min walk - 1.3 km
  • Gran Torre Santiago - 19 min walk - 1.6 km
  • Clínica Indisa - 4 min drive - 1.6 km

Getting around

  • Parque Almagro Station - 7 min drive
  • Los Leones Station - 12 min walk
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Nice To Meat - ‬3 min walk
  • ‪Caramagnola Los Leones - ‬2 min walk
  • ‪Shell - ‬4 min walk
  • ‪Don Bono - ‬3 min walk
  • ‪Doña Cata - ‬6 min walk

About this property

Heidelberg Haus Apart Hotel

Aparthotel with free parking, near Costanera Center
A microwave in a common area, concierge services, and a 24-hour front desk are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front-desk safe. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a dining area, and other amenities include free WiFi and a sitting area.
Heidelberg Haus Apart Hotel offers 20 accommodations with laptop-compatible safes and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Santiago aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Daily on-the-go breakfast available 9:30 AM to 11:30 AM for a fee: USD 40 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Laundry

  • Dryer

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk

Location highlights

  • In a business district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 units
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Heidelberg Haus Aparthotel
Heidelberg Haus Aparthotel Santiago
Heidelberg Haus Santiago
Heidelberg Haus Apart Hotel Santiago
Heidelberg Haus Apart Santiago
Heidelberg Haus Apart

Frequently asked questions

Is Heidelberg Haus Apart Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heidelberg Haus Apart Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Heidelberg Haus Apart Hotel?

Check-out is at noon.

Where is Heidelberg Haus Apart Hotel located?

Located in Providencia, this aparthotel is within a 15-minute walk of Vivo Panorámico and Costanera Center. Drugstore and Sculpture Park are also within 1 mi (2 km). Los Leones Station is 12 minutes by foot and Pedro de Valdivia Station is 15 minutes.

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Reviews

Heidelberg Haus Apart Hotel Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 32 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

Reviews

2/10 Terrible

David

Liked: Communication
Disliked: Room comfort
2 very small rooms. The bathrooms is tiny. For 2 people is hard to get around. The place has been remodeled looks like a while ago. It’s all old and smells. There is no AC, no elevator. The place seems to be cleaned, but because it’s old it seems like dirty and musty. It is bay overpriced for what it is. After We stayed in the hotel for $50 and it was such a big difference, much bigger and nicer, cleaner, with the pleasant smell. I am honestly not sure why there is so many good reviews. We booked because of the reviews were good.
Stayed 2 nights in Jan 2023

8/10 Good

CLAUDIO

Liked: Cleanliness, room comfort, communication

Estacionamiento

Estacionamiento sujeto a disponibilidad
Stayed 1 night in Jan 2021

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort, communication

Bien

Bueno bueno
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Recomendado

Excelente atención! 100% recomendado. Limpieza impecable.. 0 detalles!
Stayed 1 night in Dec 2020

10/10 Excellent

Rosmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Appartement ist gut eingerichtet, das Bett bequem. Abends konnte man noch lange auf der Terrasse sitzen. Das Personal sehr freundlich und hilfsbereit. Das Badezimmer ist sehr klein, bis das warme Wasser aus der Dusche kommt dauert es zu lange. Im Sommer fehlt eine Klimaanlage, bei über 30° und direkter Sonneneinstrahlung heizt sich das Appartement sehr auf. Aber es war trotzdem ein schöner Aufenthalt.
Stayed 4 nights in Jan 2020

8/10 Good

Katie

Liked: Cleanliness, staff & service, room comfort

Nice area

Relatively comfortable, black out blinds and fan helped to keep the room Cool as no air con. The wifi was okay, many different routers, certain ones would work in the bedroom but not in the sitting room so had to keep switching over. The staff were kind especially the lady at breakfast. The area was good, close to huge shopping mall with restaurants and about a 45 minute walk to the city centre or 10 minute walk to the metro.
Stayed 5 nights in Jan 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugestão

poderia ter mais variedades no café da manha
Stayed 5 nights in Dec 2019

8/10 Good

RS, Bayern

Liked: Cleanliness, amenities
Tolle Lage in einer schönen Wohngegend. Schnell an Metro und Stadt. Leider sehr beengt, keine Möglichkeit zum aufhalten, weder im Haus noch in näherer umgebung. Bad sehr klein. Für einige Nächte aber wunderbar
Stayed 1 night in Dec 2019

6/10 Okay

roxana

Liked: Cleanliness, property conditions & facilities, room comfort

Mayor Transparencia,.. Sin sorpresas

El lugar lo encontré bueno, por su ubicación, tranquilidad necesaria para el momento país que vivimos. Mis reparos son dos : 1.- No debe existir la "letra chica" hoy en día, pues de eso se está cansado...lo digo por el estacionamiento, pues uno de los criterios que usé para elegir lugar, fue precisamente, que tuviera estacionamiento y al llegar allá, resulta que no había capacidad. la persona que nos recibió, hizo mención de la letra chica 2.- En el momento de retirarnos, nos cobran el I.V.A., lo que me parece muy extraño, pues en ninguna parte de las muchas veces que nos hospedamos, nos cobran el i.v.a .por separado y al final de la estadía...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. But it does have air conditioning.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast, excellent WiFi, awesome hotel

This is the review for our 3rd stay at Heidelberg Haus in November 2019. Our first time we were so impressed with the well appointed suites, the beautiful neighborhood of Providencia, and Luciano, the courteous and helpful hotel manager. We also remembered the great breakfast, fast and efficient laundry service for 5000 CLP per bag, and excellent WiFi! So we decided to stay here again. Luciano and the team were very helpful to us in storing some of our luggage we didn’t need on our travels through Chile. It felt like a home away from home. We went on to stay at this once again during our month in Chile. I can’t recommend Heidelberg Haus more highly.
Stayed 1 night in Nov 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Santiago.

Hotel is located in a quiet area of Providencia and is gated for security. (This is normal in Santiago.) We stayed at a time when there was much social unrest and the staff were very helpful in advising us of where to go and where and what to avoid. Most of the the other guests were couples like us. Atmosphere is relaxed. The apartments are comfortable. We had a one bedroom apartment with lounge, although oddly, to us at any rate, the tv was in the bedroom. Staff are happy and made us feel welcome. Breakfast is very good. Lots of fruit. Would recommend this hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Luciane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização perfeita

Super confortável. Preço ótimo. Confortável. atendentes atenciosos. localização perfeita. Da para caminhar ao shopping e restaurantes. Prefira quarto do lado contrário a uma escolinha infantil. Fora isso achei ótimo com cozinha e frigobar. Café da manhã razoável ao custo benefício.
Stayed 1 night in Sep 2019

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Small but friendly hotel. In the residense community, not too mmuch amenities around.
Stayed 3 nights in Sep 2019

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aslam Shaharyar President Source Commodities Co.

I liked it like a boutique hotel but it is linked to University Of Heidelberg in Germany and University is linked to this hotel. This hotel is built for the students and professors coming from Germany. very quiet place situated in a very rich and quite neighborhood and very close to the highest building Costanera Center and it is only 7 minutes walk there. I enjoyed my walk to Costanera center. Breakfast is continental which is good. Rooms are two types very small and others are spacious. First they put me in 103 which was very very small then I asked them and they gave me 304 was a very spacious room. Very helping staff as they have no elevator helped me to bring my heavy suitcase down.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airplane size bathroom. Good location, easy walk to main area, but it is a walk.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no elevator but the staff gladly helped with my bags up to the 4 th floor. No A/C. There is a nice crosswind. Check in very rapid and staff friendly. Good breakfast
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean and professionally staffed. It was a wonderful value. We'll be back
Stayed 2 nights in Feb 2019

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Very nice place and super hospitable staff! Would stay here again!
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

OK

BOA LOCALIZACAO CAFE DA MANHA OK NAO POSSUI ELEVADOR MAU CHEIRO NO QUARTO CALEFACAO ESTAVA DESLIGADA
Stayed 1 night in Aug 2018

6/10 Okay

Luiz Carlos

Liked: Cleanliness
As fotos do site em nada condizem com o hotel. Parece outro lugar. Na verdade, tudo indica que não era hotel, mas sim um local para estudantes de uma universidade próxima. A área de café da manhã não parece com refeitório, mas sim uma garagem, inclusive com indicações de cuidado para não bater com a cabeça, de tão baixo que é o pé direito. Mas gostei da limpeza e da cordialidade dos empregados. Mas não indico o "hotel" para amigos.
Stayed 7 nights in Jul 2018

10/10 Excellent

ELISANGELA, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia excelente !

Localização excelente com fácil acesso ao metrô, próximo ao Parque San Cristobal e ao shopping Sky Costanera. Ótimo atendimento ( Javier , Angelica, Manuel, Luciano). Apto confortável, cama macia, chuveiro quente, aquecedor, café da manhã satisfatório.
Stayed 5 nights in Jul 2018

4/10 Poor

Nicole

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Não indico

Demoramos exatos 16 minutos para conseguir entrar no local, tocamos diversas vezes o interfone, liguei para o hotel e só depois de muito tempo apareceu alguém. E a outra surpresa é que não tem elevador e ninguém se ofereceu para ajudar a carregar as malas. Eu não indico.
Stayed 1 night in Apr 2018

10/10 Excellent

CLELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel de excelente custo benefício! Bem localizado. Recomendo!
Stayed 4 nights in May 2018

10/10 Excellent

Silvia, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable experiencia

Excelente ubicación, muy buena atención,espacio confortable, y un buen desayuno. Todo lo necesario para una buena estadía