Mercure Santiago Centro, near San Francisco Church and National Archive, offers Amaranto restaurant, a poolside bar, garden, free in-room WiFi, and dry cleaning. Attentive staff ensure a comfortable stay.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
Covered self parking fee: CLP 7360.00 per day
Pet deposit: CLP 45000 per day
Pet fee: CLP 45000 per pet, per day
Late check-out fee: CLP 49000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Mercure Santiago Centro have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.
How much does it cost to stay at Mercure Santiago Centro?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on Jun 14, 2026 start from ₩74,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Santiago Centro pet-friendly?
Yes, Mercure Santiago Centro allows pets with a maximum weight of up to 22 lbs per pet. There's a deposit of CLP 45000 per day and a fee of CLP 45000 per pet, per day. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for CLP 7360.00 per day.
What time is check-in at Mercure Santiago Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Mercure Santiago Centro?
Check-out is at noon. Late check-out is available for CLP 49000 (subject to availability).
Does Mercure Santiago Centro provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.
Where is Mercure Santiago Centro located?
Located in Downtown Santiago, this hotel is steps from National Archive and San Francisco Church. Pontifical Catholic University of Chile and Santa Lucia Hill are also within 5 minutes. Santa Lucia Station is only a 2-minute walk and University of Chile Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Conveniently located, helpful staff, room and amenities were as described. Our room had a nice view overlooking the library and Santa Lucia Hill. However, our key cards malfunctioned frequently, and this seemed to be a common problem for other guests as well.
Location is central, but the area is not the nicest. The staff is very helpful. Room had a good size, however bathroom was not very clean upon arrival.
Andrea Melissa
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
Johanna
Dec 21, 2025
Liked: Cleanliness, staff & service, amenities
Room cleaned often and well, staff amazing! Let us check in early on arrival and since friends daughter got sick we got to keep one room past check out whilst waiting for rental car. And really friendly in restaurant as well.
It was a great location as many of the sites were in walking distance. I never needed to take the subway. The staff was very nice and food in the restaurant was excellent.
Great views from our suite on the top floor. Breakfast underwhelming. Scrambled eggs raw every day. Swimming pool empty and unusable - this was the main Eason we chose this hotel.
Difficult parking situation outside for Uber pickup but this is not the fault of the hotel. Means walking a few blocks to get an Uber.
Room very comfortable.
Great place to stay, not too far from the airport. The concierge was very helpful and informative. Conveniently located right next to the metro, made it easy to get around the city.
Good hotel in convenient downtown location. Staff very helpful. Good knowledge of food allergies and gluten free options. Nice outside area with a small pool
The location is perfect for exploring the city by public transportation and on foot as it is next to a metro station & many bus lines. Lots of restaurants close by and walking distance to the cathedral & parks.
The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace.
Well siruated to explore on foot.
You can coordinate an airport transfer for 29 000.