San Cristóbal Suites Santiago

Property class: 2.5

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Located close to Plaza de Armas, San Cristóbal Suites Santiago provides a terrace, a garden, and dry cleaning/laundry services. Hit the slopes at this hotel featuring a ski shuttle. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Laundry
  • Housekeeping

Room options

View all photos for Apartment (Triple)

Room

Apartment (Triple)

  • Garden view
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Single Apartament

Room

Single Apartament

  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment (Doble)

Room

Apartment (Doble)

  • City view
  • 3636 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, San Cristóbal Suites Santiago is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
Map
Huérfanos 547, Office 211, Bldg. B, Santiago, Region Metropolitana, 8320000

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    1 min walk - 0.2 km
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    3 min walk - 0.3 km
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    10 min walk - 0.9 km
  • A park with people sitting on the grass, a large white building with flags, and trees in the background.
    Palacio de la Moneda
    15 min walk - 1.3 km
  • Pontifical Catholic University of Chile
    6 min walk - 0.5 km

Getting around

  • Bellas Artes Station
    5 min walk
  • Santiago Central Station
    15 min drive
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Castaño
    2 min walk
  • Starbucks
    3 min walk
  • Milagritos
    1 min walk
  • Delirio Café
    1 min walk
  • Thai Express
    3 min walk

About this property

San Cristóbal Suites Santiago

  • Hotel near Plaza de Armas
  • At San Cristóbal Suites Santiago, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel featuring a ski shuttle. Free in-room WiFi and a gym are available to all guests.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self parking, plus valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • Multilingual staff, an elevator, and tour/ticket assistance
  • Room features
  • All guestrooms at San Cristóbal Suites Santiago have thoughtful touches such as premium bedding and separate sitting areas, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Flat-screen TVs with cable channels
    • Separate sitting areas, kitchens, and refrigerators

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Frequently asked questions

Does San Cristóbal Suites Santiago have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is San Cristóbal Suites Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at San Cristóbal Suites Santiago?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of USD 40 (subject to availability). After-hours check-in is not available.

What time is check-out at San Cristóbal Suites Santiago?

Check-out is at noon. Late check-out is available for USD 40 (subject to availability).

Does San Cristóbal Suites Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 14 per person applies.

Where is San Cristóbal Suites Santiago located?

Located near the slopes, this Downtown Santiago hotel is in the city center and within 1 mi (2 km) of Museo Arte de Luz, Plaza de Armas, and Palacio de la Moneda. Costanera Center is 2.9 mi (4.7 km) away. Bellas Artes Station is 5 minutes by foot and Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

San Cristóbal Suites Santiago Reviews

6.4

5.8

Cleanliness

8.6

Location

6.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 10 out of 46 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFA

El sitio es una estafa no existe y no devuelven el dinero
Stayed 5 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy malo, no exite el hotel, y no resuelven

Terrible, muy malo la aplicación está, tiene ofertas falsas y no son creíbles sus condiciones prácticamente yo tuve q resolver el caso y desmostraselos a ellos para q devolvieran el dinero. El lugar no existía , nadie responde en hora no hábiles ante emergencia , mejor utilicen booking 100% mejor. Después d tanta pelea me hicieron la devolución solo espero q se haga efectivo.
Stayed 2 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esto es una estafa, porque el número de contacto no reconoció la reserva, diciendo que era una estafa y que ya había recibido muchas llamadas. Nunca pude ir a la locación y el cobro se realizó en mi tarjeta.
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devolución

Llegue a la direccion de la estadía y me dicieron entrar por merced, llego a porteria y me dicen que no existe esa empresa, llame muchas veces al numero que aparece en la pagina y en la reserva y me salia buzon de voz por lo que perdi dinero y tuve que buscar otro lugar donde hospedarme. Fue una muy mala experiencia me cobraron un servicio que no use y no tuve respuesta de la empresa a la que reserve
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
my room was not all that but great view,,Room was not clean .the guy is very nice..
Stayed 25 nights in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

terrible, terrible experience. I unfortunately arrived one day after my reservation and manager of property was RUDE and inconsiderate! As I was speaking with on the phone, he hung up on my. I had to call hotels.com and he did the same. I was very lucky that some had an apt available in the same building.
Stayed 4 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed - unclean and no soap.

This apartment was unclean. See photos. There was no soap. There was a soap dispenser but the liquid soap was so diluted that effectively there was no soap. This made it particularly hard to have a shower - there was no wash cloth either! I went out to buy a soap. There was also no hair shampoo or hair conditioner. There were 5 light fittings in the kitchen / lounge area - but only 2 lights worked. Their voltage was so low that there was not enough light. The fitting that normally holds up the shower head was broken so the shower head couldn't be held up. Rust and mould were evident in the bathroom. When I arrived I dropped my bags and came back later.in the day. If I had realised the state of uncleanliness (see photos) etc I would not have stayed. I expected something significantly better for A$128 a night. The photos on the web site look good, but completely misrepresent that state of this apartment.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION EVERYONE ATTENTION, PLEASE STAY AWAY FROM THIS PLACE. Me and my husband had the worst experience of our all life, and trust me I travel often since I work for the airlines industry. I really don’t want to use my emotions on this experience but I will try to be as direct I can. First we arrive at “lobby” and a security guard called someone by the radio and this person told us to meet at building B on the 6 floor. After dragging or bags to the mentioned bldg person just met us on front of the elevator instead of just telling us to meet at the correct building we we were about to stay which it was bldg C to avoid going up and down with ours bags. Finally arrived to the apartment and for my impressions the apartment did not look at all to the one on the website. Floor was with so much dust like they didn’t swept, they had plates, spoon and coffe mugs all dirty on the table. My hubby went to use the bathroom and toilet didn’t flush people believe it or not. Then there’s more about this apartment. Sofa was broken and dirty but the worst was the bed, it had human hair pillow was EXTREMELY disgusting, I don’t think they ever change them, it was tons of stains and even broken. Here is the worst part of this apartment, administrator. When I tried to contact this unprofessional person first he didn’t want to talk, it was just thru text, I explained him the whole situation and since we didn’t want to stay in this apart he sent someone to kick us out because we weren’t happy.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away - very bad

This was my 14th travel and I always stay in this building. The are different companies and this was the first and LAST time with San Cristóbal Suites Bellas Artes. I can only say two words. Stay Away. The contact person was friendly the first day and during my first phone call to ask about cleaning. We have cleaning ONCE during our 13 days stay. We try to contact them. It was holyday was we told. Monday will be cleaning. Nothing happens on Monday. So be aware. This is not a good company to rent from.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Super location!!! Just a walk from all downtown attractions!! But super dirty apt. Panels corners and walls haven’t been washed for years!!!
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service

Básico, limpieza cada 72 horas y wifi malo

básico, malo wifi y limpieza cada 72 horas
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Muy buena ubicacion

Duplex muy agradable y comodo, solo faltaria un split xq fuimos una semana de mucho calor y durante el dia no se podia estar en el depto. El señor que nos atendio, muy servicial y amable. Y la ubicacion excelente!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Siempre me hospedo en estas torres con diferentes operadores pero este depto en particular no tenia aire acondicionado,ni siquiera un ventilador. La wifi no funciono durante 2 dias. No daban shampoo ni jabon. Muy pobre
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
A limpeza ficou um pouco a desejar. Levei uma queda dentro da banheira, já que não tinha tapete emborrachado dentro da mesma. Comuniquei ao proprietário para reparar estas falhas.
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Demorado, sujo mas bem localizado

Fiquei quase 1 hora na recepção aguardando alguém vir me entregar as chaves. Internet não conectava no último dia e tive de procurar algum estabelecimento para utilizar. Roupa de cama sujas e não trocaram as toalhas nenhum dia. Localização boa e apartamento com todos os eletros prometidos no anúncio.
Verified review

6/10 Okay

Recomendo por ser uma ótima localização.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mala experiencia

Habitación en mal estado, no había personó de recepción y por tanto no se podía coordinar nada
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Flat Huérfanos, 547

Flat antigo, limpeza e conforto não são impecáveis. A localização central favorece em certos pontos, ppr exemplo, acesso mais fácil, porém dificulta outros. Todos os estacionamentos disponíveis próximos são bastante caros, ruim para quem alugou carro. A região central de Santiago apresenta alguns riscos quanto à violência, principalmente furtos.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima relação custo-benefício

Ficamos hospedados apenas por duas noites, sendo que compramos tres noites, ao sairmos o nosso quarto que havia ficado com a minha filha o mesmo foi locado para outra pessoa criando uma situação muito desagradável para todos e ainda o recepcionista destratou minha filha. As instalações são boas mas precisa de muita manutenção e limpeza, pois tudo parece muito sujo, a roupa de cama é pequena para o tamnho da cama e as toalhas são manchadas e aparentam estarem mal lavadas, voltarei a Santiago e não ficarei mais nesses flats, é caro e não oferece nenhum serviço.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment conveniently located.

These are well appointed 1-2 bed apartments close to great restaurants (Barrio Lastarria), mass transit, and the historical section of Santiago. Plaza de Armas, La Moneda, and Cerro Santa Lucia are all within walking distance. A large grocery store is next door, if you prefer to dine in, or just enjoy a light breakfast before exploring the city. The owners are very friendly, attentive, and committed to your happy stay. I would stay there again. The owners are fluent in English.
Verified review

8/10 Good

Liked: Staff & service, room comfort

Apartment building experience

This is actually a private apartment (in an apartment building) that is rented out as a hotel room. It's nice because you have a full bathroom and kitchen available, but not the same set of services you'd expect in a hotel (like a front desk, room service, etc.). If you plan to be in Santiago for a few days and want to live more like a local, this would be great. The manager (Rick) was great and helped me make arrangements for storing luggage and calling a taxi.
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Boa localização

cidade linda . Amei vale nevado com muita neve. Restaurante giratorio maravilhoso. Pontos turisticos o melhor cerro san cristobal. Shoppig arauco e costanera lindos ; mas os produtos carissimos . Lindo vina dell mar. Patio bela vista agradavel. Gostei muito da viagem; O hotel decepcionou pela higiene de quarto e roupas de banho e cama. Tive nojo das toalhas.Na cidade tudo muito caro; alimentaçao carrissima mais caro q na europa. Nao pretendo voltar pois alimentaçao e produtos mais caros q em qualquer lugar do mundo. fazendo a relaçao de moedas e preços parece q dolar vale menos q pesos.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente alojamiento y atencion

Estuvimos encantados, muy comodos y complacidos tanto por las intalaciones como por la atencion directa de sus dueños. Exelente ubicacion, pleno centro de Santiago, cerca de todo. Desde Argentina volveremos sin lugar a dudas.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriset og lav standard - men sentralt.

Standard på rommet samsvarte ikke med bildene hos hotels, må renoveres. Slitt interiør som sofa,seng, delvis av revet tapet. Dårlig trykk i dusj og varmt inni mellom. Trenings senter er i realiteten ett trimrom. Heldigvis så oppholdet jeg meg lite på rommet, men det manglet ordentlige varme ovn.
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Bien placé mais cher pour les prestations.

En fait il s'agit d'un appart'hotel constitué par plusieurs niveaux d'une tour faisant partie d'une ensemble immobilier dans un excellent quartier, central et riche de points d'intérêts.Il en résulte le sentiment d'être locataire plus que servi par un personnel d'ailleurs parfaitement invisible.Relativement cher néanmoins pour ce type de prestation malgré une piscine (couverte) sur le toit panoramique où la vue est époustouflante.Point noir rédhibitoire: pas de climatisation par 36° de température extérieure et une exposition qui fait du studio une bouilloire !