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Mangrove Tree Resort World - Kapok

4.5 star property
Mangrove Tree Resort World - Kapok offers a peaceful retreat with gardens and a refreshing pool, ideal for relaxation near Pearl Mall.

Choose dates to view prices

Travelers find genuine luxury at this resort with an outdoor pool for relaxation. The on-site restaurant offers satisfying meals, and shopping options are nearby. Helpful multilingual staff provide free newspapers for guests to enjoy during their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About this property

Mangrove Tree Resort World - Kapok

  • Luxury hotel near Pearl Mall
  • Located close to Phoenix Island Sanya, Mangrove Tree Resort World - Kapok provides a grocery/convenience store, a terrace, and shopping on site. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), self parking (surcharge), and a porter/bellhop
    • Tour/ticket assistance, luggage storage, and wedding services
    • A gift shop, a 24-hour front desk, and multilingual staff
  • Room features
  • All 801 individually furnished rooms offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Down comforters and free cribs/infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 100 for children
  • Self parking fee: CNY 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Mangrove Tree Resort World - Kapok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mangrove Tree Resort World - Kapok pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 50 per day.

What time is check-in at Mangrove Tree Resort World - Kapok?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mangrove Tree Resort World - Kapok?

Check-out is at noon.

Where is Mangrove Tree Resort World - Kapok located?

Located in Tianya District, this luxury hotel is 2.6 mi (4.2 km) from Pearl Mall and within 6 mi (10 km) of Phoenix Island Sanya and Sanya Bay. Sanya International Shopping Center and Dadong Sea are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.0

Cleanliness

7.8

Location

7.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lack of English speaking staff, otherwise great place to stay
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

琦凱

Liked: Cleanliness, property conditions & facilities, room comfort
周圍吃的方便，選擇多
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
環境優美，寧靜，床單乾淨，房間大，小朋友很喜歡這間酒店，如果客廳的燈明亮的更加好。洒店員工有禮貌，我們下次去三亞會再住這間洒店。
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendlystaff and the room was really spacious. however, the Breakfast place is very crowded and so noisy.
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Chunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

환상적인 하이난 산야(海南三亚)

木棉 호텔 주변 시설이 가족과 함께 여행하기에 너무 좋은 환경이어서 정말 좋은 여행이었습니다. (물놀이, 놀이동산, 먹거리, 대형 슈퍼마켓 등)
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

중국 하이난 가족 여행

전반적으로 깨끗하고 넓어서 좋았습니다. 다음에 기회 되면 또 가고 싶습니다.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Dario

Liked: Property conditions & facilities, room comfort

Restaurante para el desayuno muy regular

la Ubicación ,la habitación e instalaciones buenas y para el precio está bien. Pero el desayuno un desastre a toda hora faltantes y todos los días lo mismo . En momentos picos insuficientes las mesas. Lastima.falta amabilidad del personal restaurante calificación 2
Stayed 7 nights in Dec 2018
Verified

8/10 Good

KIT TENG

房間得大，
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities

Old and many mosquitoes

Old and many mosquitoes, not enough staff. The water park is old and not clean.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Wing Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設施周全，值得推薦

整體環境不錯，餐飲種類選擇多元化。只可惜氣溫有點冷，沒有機會體驗酒店範圍內的水上活動設施。
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Chingy

Handy water park in the hotel complex. But meeds

The resort has a water park inside it, and lots of restaurants at reasonable price. But it is a huge complex, and needs to pay closer attention to detail. Check in took us 35mins, for a queue that was 2 ppl deep. Cleanliness needs improvement, and the hotel is lacking lighting. The decor is really dark and outdated, and lots of small repairs need to be done, e.g broken tiles, plumbing upgrade( our ensuite smelled like sewerage), room furniture looks old and worn. However, it has lots of potential if the small things can be resolved. Water park shouldn't charge adult fees for the children playground.
Stayed 8 nights in Dec 2017
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

disappointing stay

The hotel compound was rather big yet we had to wait a long time to get buggy help to check in. The beds were quite hard and the furniture were aged. The hotel charged RMB10 per day per bag for left luggage services
Stayed 1 night in Nov 2017
Verified

8/10 Good

JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Decent hotel with family friendly amenities

Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018