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Sofitel Sanya Leeman Resort

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Luxury
5.0 star property
9.0

Wonderful

Beachfront sanctuary in Sanya

Waves lap against the private beach where five outdoor pools entertain families. A complimentary children's club offers supervised activities. After enjoying the waterslide and children's pool, guests can savor international cuisine at three restaurants with poolside bar service.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩140,732
₩164,094 total
includes taxes & fees
Jun 4 - Jun 5

Room options

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Showing 18 of 18 rooms

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Imperial)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Club Lounge Access (Imperial)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Club Lounge Access, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Club Lounge Access, Ocean View

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds, Club Lounge Access, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, Club Lounge Access, Ocean View

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access)

Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Sea View (Sky Signature, Club Millesime Access)

  • Ocean view
  • 290 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access)

Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Ocean View (Sky Poool, Club Millesime Access)

  • Ocean view
  • 330 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (Imperial, Club Millesime)

Suite, Ocean View (Imperial, Club Millesime) | Premium bedding, minibar, in-room safe, desk

Suite, Ocean View (Imperial, Club Millesime)

  • Ocean view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Pool Access

Luxury Room, 1 King Bed, Pool Access | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool Access

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Luxury)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Luxury)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Luxury)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds, Lake View

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds, Pool Access

Luxury Room, 2 Twin Beds, Pool Access | Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, Pool Access

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Club Lounge Access, Garden View

Suite, 1 King Bed, Club Lounge Access, Garden View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access, Garden View

  • Garden view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located on the beach, Sofitel Sanya Leeman Resort is in Haitang District neighborhood and is connected to a shopping center. Shenquangu Hot Spring Park and Qingshuiwan Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wuzihzhou Island Beach and Haitang Bay. Yalong Bay and Yalong Bay Tropical Paradise Forest Park are two other places to visit that come recommended. Visit our Sanya travel guide
View more Resorts in Sanya
Map
No. 28 Haitang North Road, Haitang Bay, Sanya, Hainan, 572000

What's nearby

  • China Duty Free Sanya Duty Free Shop
    11 min drive - 6.2 km
  • Atlantis Water Park
    12 min drive - 3.7 km
  • Shenlonggu Hot Spring Park
    17 min drive - 11.7 km
  • Qingshuiwan Golf Club
    25 min drive - 25.7 km
  • Yalong Bay
    30 min drive - 24.0 km

Getting around

  • Sanya (SYX-Phoenix Intl.)
    60 min drive

Restaurants

  • Sky Bar
    5 min drive
  • Market
    5 min drive
  • Bread Street Kitchen & Bar
    4 min drive
  • Crab Kitchen
    4 min drive
  • M1 Coffee dream factory
    4 min drive

About this property

Sofitel Sanya Leeman Resort

Luxury family-friendly resort near Wuzihzhou Island Beach
Located close to Haitang Bay, Sofitel Sanya Leeman Resort provides a grocery/convenience store, a terrace, and a garden. With amenities like a beachfront location and kayaking, this resort is the perfect place to soak up the sun. Indulge in a massage at Sofitel Spa, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, and local cuisine. Enjoy the 24-hour gym, as well as activities like hiking/biking. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • RV/bus/truck parking, an electric car charging station, and supervised childcare (surcharge)
Room features
All 475 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • Wardrobes/closets, balconies, and refrigerators

Similar properties

Beach bar
The Sanya EDITION
Haitang District
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 69 reviews
The price is ₩490,674
₩572,126 total
includes taxes & fees
Jun 15 - Jun 16
The Sanya EDITION
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 298 per person
  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Cuisine
  • Hainan Pearl
  • Noodle Bar
  • Thai

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11,840 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 298 per person
  • Rollaway bed fee: CNY 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Sofitel Sanya Leeman Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sofitel Sanya Leeman Resort?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Sofitel Sanya Leeman Resort on Jun 4, 2026 start from ₩140,732, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Sanya Leeman Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sofitel Sanya Leeman Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofitel Sanya Leeman Resort?

Check-out is at noon.

Where is Sofitel Sanya Leeman Resort located?

Located in Haitang District, this beachfront resort is on the boardwalk/promenade and within 3 mi (5 km) of Wuzihzhou Island Beach and Haitang Bay. Shenquangu Hot Spring Park and Yalong Bay are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel Sanya Leeman Resort Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 39 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified

10/10 Excellent

Asiia

Liked: Cleanliness, staff & service, amenities
What a wonderful hotel! Very comfortable, cozy, and quiet, with a beautiful garden and pools! Excellent on-site restaurants. Friendly staff. We felt incredibly comfortable the whole time! It may not be the newest hotel, but we've been to neighboring giant hotels, and in terms of comfort and luxurious, relaxed living, we know Sofitel is the best! The children's entertainment area is simply amazing! Thank you for a wonderful stay!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Xiaoyu

Liked: Cleanliness, staff & service, amenities
Great everything. Had a wonderful stay while on business trip, and that property was almost perfect in everything. Not super crowded, and everything was within a good walking distance. (It was massive, tho, and you can easily get lost if you miss the directions; it took me a while. Great breakfast. Quiet. Almost too quiet because everytime I go to the gym at 6am, I was really by myself in a big mansion. I would have preferred a bigger gym, tho.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Family Hotel in Sanya Haitan Bay

Excellent Hotel for families, especially for foreigners. Personal Guest Assistant manages family activity events and kids entertainment program at no extra charges. Customer satisfaction and caretaking is their highest priority. Absolutely best family hotel in Sanya Haitan Bay Region - we visited many other before!
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for family of 7.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family, Food & Fun

Pleasure to stay, relax and spend time with the family. Service, and kids-friendly environment made this holidy trip prestigious moment. Big thanks to the Sofitel Team!
Stayed 15 nights in Jul 2025
Verified

4/10 Poor

Bo

noice very loud for group activity. bad service counter staff while check in
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but needs Air Conditioning

Very nice hotel indeed. Considering the price, highly recommended. Nearly half the price of top grade resorts such as mandarine oriental or sangrila. Facilities are new, clean and Breakfast buffet is great. Everything is very beautiful and beach is relatively close. Pools are great, too. Rooms are great but they could have used a little better mattress, not the top of the line mattress. However in the lobby, there is no air conditioning. Sanya is very hot and humid. It is cool to have a open lobby, but it def needs air conditioning. Dinner buffet was not so great compared to breakfast, and Chinese restaurant is Good. Not great. Just good. I would recommend this hotel. Revisit? I don't know. Just overall I don't think Sanya is a place to visit twice in a life time. Wuzhizhou island was very disappointing. Very commercialized with overpriced activities. If you were in Cali or Cancun, activities could be done right in front of your hotel, but you have to take a ferry to the island to do those activities, and it was not that fun. I recommend to just stay at the resort and just rest. Don't bother going to other locations. But my trip to Sanya was very satisfying!
Verified

8/10 Good

FANG HUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
前台人員訓練不足,服務態度需加強！
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaikki hotelliin liittyvät asiat aivan OK, henkilökunta tosi ystävällistä. Kaikki meni chek out:iin saakka loistavasti. Tämänjälkeen iso ongelma, takuumaksuna 2:sta huoneesta yhtä 6000rmb ei ole hotelli vieläkään palauttanut ( lähdöstä 3vrk). Matkustan paljon ja tämä on pohjanoteeraus.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Junlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

难忘的住宿经历

房间宽大舒适，被褥、卫生间清洁做的很好，早餐丰盛美味，给了我们全家一次非常难忘的旅行记忆。
Stayed 6 nights in Jan 2022
Verified

10/10 Excellent

SangMin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침조식이 훌륭했으며, 애프터눈티 이용이 만족스러웠습니다. 수영하기엔 약간 쌀쌀한 날씨였으나 비치풀의 온수풀장이 아주 유용하게 잘 이용했습니다.
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

MIN JAE

가격 대비 불만족, 하이코우에 있는 소피텔이 훨씬 좋습니다. 산야 소피텔은 오래된 느낌에 외관만 화려하고, 방은 냄세가 납니다.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

sihjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Sanya

環境很舒服，很方便，泳池開的時間很長直到晚上十點，很開心能早晚都游泳，泳池邊還有酒吧，真的很舒適。 一路往海灘走也很近，有提供毛巾也有救生員，可以在水邊拍照曬太陽待上一整天。 泳池邊的服務是最滿意的，有很多供小孩玩的工具，大人也能玩划槳，電動小浮板等。 早餐也很豐盛，用餐時間到中午11點，非常舒服的享受酒店設施。
泳池很多高度選擇，大人小孩都能容納
健身房設備也很齊全
海灘就是步行距離
Stayed 3 nights in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Beatiful Property, but with too much aviation

We wanted to experience Haitong Bay and had moved to Sofitel from a XiaoDong Bay hotel. Sofitel is definitly a superbly designed property and has some nice touches - kids pools, warm water pools, large lap pools, activity pools and a huge variety of places to lay, sit, rest, nest, swing outdoors. They gym was good, but it could have used a few more machines. I noticed they had a pole, for dancing! Staff were good, but sometimes could have been more proactive. My major complaint is the helicopter that takes off from near the pools sometimes every 15 minutes for short tours up and down the beach. this is loud and annoying - and really is the key thing that would cause me not to return. Guests should be aware that the "no swimming" signs on the beach by the hotel appear to be permanent. So if you want to swim in the ocean, this is not the beach to stay at.
Stayed 3 nights in Jan 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Four Star hotel at best

I have stayed a five start hotels in Europe, China, Singapore, and the US. This hotel is not run as a five star hotel. We will not come back.
Stayed 8 nights in Nov 2020
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surrounded by lush gardens and azure pools

We had a lovely stay at the Sofitel Leeman in Sanya. The hotell was pretty full so we were swiftly upgraded to a suite which was very appreciated. The service was great and the entire resort was delightful, everything from the main building all the way to the beach, we were greeted by friendly staff and lush landscaping. The pool areas consisted of several pools with a different atmosphere, you will definitely find one you like.
Ocean view
Walk towards the beach
Beach pool sunset
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce que j’ai aimé : les piscines, la propreté, la disponibilité des personnels. Pas de commentaire négatif hormis que j’ai appris en milieu de séjour que je pouvais bénéficier du club Millésime de l’établissement. Cela m’aurait évité un petit déjeuner musclé avec les 600 personnes arrivées pour un meeting. La responsable de l’établissement s’est bien excusé pour l’oubli.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our vacation in Sanya we wanted to stay at hotels located on different bays, and after days of researching hotels we decided on the Sofitel Resort. Immediately after arriving we regretted not booking more nights at Soiftel! After a smooth check-in with a paid-for upgrade to a room with a better ocean view, we immediately checked out the grounds. The main pool is beautiful and big, with many areas to swim around and explore. The pools closer to the ocean are also big and clean. The ocean was spectacular. The water is such a pure blue, with gorgeous waves, and a pristine soft sand beach. The only downside is that you can't swim in the ocean on this bay, as there are no nets keeping sharks out. Still it was pretty amazing to be the only people in sight on the beach. The room itself was very comfortable, I like the modern decor and felt the bed was super comfortable. A few things definitely need some updating like the outdoor patio furniture and one of the sockets was loose in the headboard. Additionally, cleaning staff came back twice after we checked in to add items they had forgotten earlier. On our second day they completely forgot to replace our facecloths, hand, and bath towels that had been taken away. Aside from these small housekeeping issues we loved the room. In terms of food options the breakfast buffet was very comprehensive with many Western and Chinese options. In addition to breakfast, we also had afternoon tea in the main bar/cafe area.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

zhiqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次完美的入住体验

这是在理文索菲特的一次非常难忘的度假体验，酒店大气，设施也维护得不错。开始觉得是不是酒店装修太商务太简单，后来陆续去了周围的几个酒店，就设备设施来说，理文索菲特都是非常棒的，而且恰到好处。服务上，前台与工作人员都非常热心，也是那种让人感觉恰到好处的舒适。房间很棒房间很棒房间很棒，非常喜欢。希望酒店方好好的维护设施，因为明年还想再来。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店泳池多。有小朋友較方便泳池有滑梯。水不是很深約1.1米 往沙灘方向還有大泳池安徽身約1.5米 不足是往泳池太遠要步行約5分鐘。 海棠區沒有食物選擇及便利店唯一一個68食街人滿為患。性價比不高
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間很大，海景房很漂亮服務態度很好，如果下次再來我一定要再住這裡，酒店去去蜈蚑州岛佷近，周邊環境很好，有沙灘
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
希望自費項目價格可以便宜些 , 令更好旅客消費 . 另外 , 水上滑梯不夠滑 , 希望改進 , 增加多些兒童玩樂地方
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Vanessa

Liked: Cleanliness, room comfort
Disliked: Staff & service

Below standard catering service

We stayed one night at Sofitel.. The kid pools area are disappointing. Saw sand and and leaves in the pool and the slide facilities look wearing and not safe. Many pointing edges and no wrapping around the slides. I do not recommend to bring kids to play there. Other adult swimming pools are fine. The beach is nice with fine and smooth sand. The food is also good with many choices. We tried the dim sum all-you-can-eat lunch and the experience was bad. Food waiting time is too long. Food is served slow. We ordered 3 rounds but what we ordered did not all finally served, even we asked the waiters to follow up the missing dishes. In the end, they just told us that the food order was missing and the restaurant has to be closed. We paid for the price but did not enjoy what we deserved. This is the worst part of our journey.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Yoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
일찍 갔더니 객실 업그레이드받았습니다 풀장도 깨끗하고 흠잡을게 없네요 아레나몰 가는데 택시 잡아 달랬더니 너무 가까워서 그런지 기사님이 서비스로 데려다 주시네요 ㅠㅠ 감사합니다 한국어가능한 부산대출신의 남자분 너무 반가웠어요 ^^ 다만 아쉬운점을 꼽자면 체크인부터 체크아웃까지 시간이 좀 걸립니다 지금 다른호텔 왔는데 소피텔에서 퇴실처리가 안되어서 여기서 입실거부 당하고 있어요 소피텔 전화했더니 바쁘다고 기다리라고 하네요 ㅠㅠ
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好新浄，好乾淨，一塵不染，廁所沒有發霉漬；露台大，風景優美，門鎖順滑。房內所有設施都很新，但廁所好像沒有抽氣，唯一缺點。 員工服務態度很好！
Stayed 1 night in Jul 2019