Thank you for the 4 out of 5 review, Catina! We thought you were nice, too ;)Please choose to stay with us again in the near future!

Thank you so much for taking the time to provide feedback, Vanessa. After reading your comments, I wanted to personally apologize for your experience. We very, very, very rarely receive negative feedback regarding the cleanliness of our guest rooms. I can assure you that your comments have been received in the spirit in which you intended and will be shared with our entire housekeeping team. Furthermore, I truly hope that you will choose to stay with us again in the future so that we may have the opportunity to prove to you that this experience was an aberration and is certainly not the norm at this hotel.Kevin

Thank you so much for the perfect, 5 out of 5, review Jess! We can't thank you enough for the positive feedback. We truly find it incredibly gratifying when we receive favorable ratings such as yours. Please come see us again soon!

Thank you for taking the time to share feedback and for posting a 4 out of 5 review, Sherry! We are pleased that you found our staff to be helpful. Please choose to stay with us again soon!

Thank you for taking the time to post a rating as well as feedback, Alexis! We are very pleased that you were so happy with the hotel location in downtown Saratoga. We are disappointed, however, to receive just a 3 out of 5 rating. Please choose to stay with us again soon so that we may have the opportunity to earn a perfect 5 out of 5!

Thank you so much for the perfect, 5 out of 5, review, Kristy! We thought you were super friendly, too! ;)Please come see us again soon!

Thank you so much for taking the time to share feedback, Sheila. We are very pleased that you enjoyed your stay. We truly hope to host you again whenever your travels bring you to Saratoga in the future!

Thank you for taking the time to rate the hotel, Diana! We are pleased that it seems you enjoyed your stay. Please choose to stay with us again soon!

Dear Blair,Thank you so much for taking the time to leave us your feedback. From our prime location to our friendly team members, we're so happy to know that you enjoyed everything about your visit. We will be sure to pass your compliments along to Conner, and we hope to see you again soon. Sincerely,Kevin TuohyGeneral Manager

Thank you for your review, Paul! Please choose to stay with us again soon so that we may earn a perfect, 5 out of 5!

Thank for the candid feedback, Rebecca. We are very pleased that you were happy with the hotel location as well as the cleanliness of the hotel. We very much hope to host you again soon!

Thank you so much for the favorable review, Steven! We are unbelievably happy that you were so pleased with your stay. Please choose to stay at the Holiday Inn whenever you travel to the Saratoga area in the future!

Dear Arturo,Thank you so much for the five-star review. We are so pleased you were able to take advantage of our convenient location, and we hope you'll come back for another visit.Sincerely,Kevin TuohyGeneral Manager

Thank you for taking the time to rate the hotel, John. We are terribly sorry that we earned just a 1 out of 5 rating. As can be seen from virtually all of the feedback on this site, our receiving such a rating is exceedingly rare. We truly would have liked to have had you post some additional comments or constructive criticism so that we may address the issues that led you to rate us so poorly. I can assure you that we will work to ensure that we receive far more positive ratings should you choose to stay with us in the future!

Dear Cynthia,It is wonderful to know that you had an excellent experience with us at Holiday Inn Saratoga Springs! We are delighted our hospitable team left a memorable impression on you and that you took full advantage of the convenience our location affords our guests. Receiving recognition for the high standards of cleanliness we adhere to is always appreciated as well! Thank you for your perfect rating, and we hope you return soon. Sincerely,Kevin TuohyGeneral Manager

Thank you so much for the positive feedback, Elizabeth. We are unbelievably happy that you were able to rate your stay a 5 out of 5. Please stay safe and healthy and come see us again soon!

Thank you so much for sharing the perfect, 5 out of 5, review Astri! We are thrilled that you seem to have enjoyed your stay almost as much as we enjoyed hosting you. Please choose to stay wish us whenever your travels bring you to the Saratoga area in the future!

Thank you for rating the hotel 5 out of 5, Donovan! We are incredibly pleased that you enjoyed your visit. Please choose to stay with us again very soon!

Thank you for sharing the positive feedback, Donald. We are thrilled that you enjoyed your visit and truly hope that you will stay with us again soon!

Thank you so much for the 5 out of 5 rating, Patrice! We are incredibly pleased that you enjoyed your visit. We truly hope to be your home away from home whenever you visit the Saratoga Springs area in the future!

Thank you so much for the perfect, 5 out of 5, ranking Harrison! We are thrilled that you seem to have enjoyed your visit almost as much as we enjoyed hosting you. We truly hope to see you again very soon!

Dear Richard,Thank you for your feedback. We sincerely regret that your stay was disrupted, and we can certainly understand your frustration. Please know that your comments will be discussed with our team as we continue to improve the guest experience. Please accept our apologies for any inconvenience. It would be an honor to receive another chance to provide you with the exceptional experience you deserve.Sincerely,Kevin TuohyGeneral Manager

Dear David,It was a pleasure hosting you while you were in the area. We're glad our location worked well for your trip, and we'd be delighted to have you return to Holiday Inn Saratoga Springs for another fantastic stay.Sincerely,Kevin TuohyGeneral Manager

Thank you so much for taking the time to share your thoughts about your recent stay, Donald! We are incredibly pleased that you enjoyed your stay and that you found our staff to be friendly. Please stay with us again very soon!

Thank you so much for the perfect, 5 out of 5, review Luis! We are thrilled that you found your stay to be so enjoyable. Please stay with us again in the very near future!

Thank you for taking the time to rate the hotel a perfect 5 out of 5, Steve! We are thrilled that you seem to have enjoyed your stay almost as much as we enjoyed hosting you. Please choose to stay with us whenever your travels bring you to the Saratoga area in the future

Thank you for sharing your candid feedback. The Holiday Inn was one of the tens of thousands of places that lost power for a few hours very late in the evening/early morning 2/29. Thankfully, power was restored by 4 am the following morning. We know this was an inconvenience to our guests (as it was to hotel management and staff!) and are grateful for your understanding during this situation.

Thank you so much for sharing such positive feedback, Anne Marie! We are absolutely thriled that you found your stay to be so enjoyable (and we think you're exceptional, too!). Please come see us again soon!

Thank you for your review and constructive feedback. We will certainly investigate the hot water in your room as it certainly shouldn't take so long to get hot water. I very sincerely hope that you will choose to stay with us in the future!

Thank you so much for sharing the 5 out of 5 review. We are ecstatic that you found your visit to be a great experience. Please choose to stay with us again soon!

Thank you for your message! We are pleased that you thought the hotel was nice.I am terribly sorry that our housekeeping team disturbed you so early in the morning. We absolutely should not knock on a door prior to 9 am (at the very earliest!). I will absolutely address this training issue with our team.I very sincerely hope that we have the opportunity to host you in the future!

Dear Mary,From our friendly staff and spotless accommodations to our superb dining, we are delighted you had a flawless stay with us at Holiday Inn Saratoga Springs. The next time you need a relaxing getaway, we hope you'll keep us in mind!Sincerely,Kevin TuohyGeneral Manager

Dear Teddi,Now that's a review that's going to make the day of every staff member at Holiday Inn Saratoga Springs. Thank you for being our guest and sharing your kind words. We are delighted you were impressed and hope to have the pleasure of welcoming you back again soon.Sincerely,Kevin TuohyGeneral Manager

Dear Sheryl,Our day is brightened by your excellent review of Holiday Inn Saratoga Springs! It's wonderful that you enjoyed our comfortable, pet-friendly accommodations, the beautiful park behind us, and our proximity to town. Many thanks for your kind compliments and we hope you'll return!Sincerely,Kevin TuohyGeneral Manager

Thank you for the 4 out of 5 rating, Denise! We are very pleased that you enjoyed your stay. We truly hope that you will choose to stay with us in the future so that we may have the opportunity to earn a perfect, 5 out of 5 rating!

Dear Mark,Thank you for sharing your experience. We sincerely apologize for the unsettling discovery in your bathroom and the disturbance you encountered. These incidents do not reflect our standards for cleanliness and guest comfort. We appreciate your feedback and will promptly address these issues to improve our service. We hope to have another opportunity to provide you with a stay that aligns with our commitment to guest satisfaction.Sincerely,Kevin TuohyGeneral Manager

Dear Thomas,Thank you for your kind review. We're delighted our excellent location was a highlight of your visit, and we appreciate you mentioning it to your fellow travelers. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Kevin TuohyGeneral Manager

Thank you for the 4 out of 5 review, Maria! Please come see us again soon so that we can earn a perfect, 5 out of 5 rating!

Dear Vincent,Thank you for taking the time to share your honest thoughts. We regret to learn that you were not fully satisfied with your recent stay. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we hope you enjoyed your time in Saratoga.Sincerely,Kevin TuohyGeneral Manager

Dear Steve,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition and that we are providing the amazing service we are known for. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to change your perceptions of our hotel.Sincerely,Kevin TuohyGeneral Manager

Thank you so much for sharing such great feedback, Mary! We are thrilled that you rated your stay a perfect, 5 out of 5! We very sincerely hope to be your home whenever you travel to Saratoga Springs in the future!

Thank you for posting a rating for our hotel. We are disappointed that we earned just a 3 out of 5 rating. We truly hope to host you again soon so that we may earn a more favorable rating.

Dear Kathleen,We're delighted you enjoyed your stay at Holiday Inn Saratoga Springs! Thank you for the kind review. Please come see us again soon.Sincerely,Kevin TuohyGeneral Manager

Thank you so much for the perfect, 5 out of 5 review, Joel!We are absolutely thrilled that it seems you enjoyed your stay almost as much as we enjoyed hosting you. We truly hope to have the opportunity to accommodate you again very soon!

Dear Thomas,Thank you for leaving a review. We are so glad you chose to stay with us and that you were comfortable during your visit. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you enjoyed your time in Saratoga Springs!Sincerely,Kevin TuohyGeneral Manager

Thank you for taking the time to rate your recent stay an 8 out of 10, David! We truly hope to host you again in the future so that we can earn an even more favorable rating!

Thank you so much for the 5 out of 5 rating, Lucas! We are incredibly pleased that you found your stay to be so enjoyable. We truly hope to host you again very soon!

Dear Angela,We can’t thank you enough for staying at Holiday Inn Saratoga Springs and for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Sincerely,Kevin TuohyGeneral Manager

Dear Seldon,Thank you very much for your review and choosing to stay at Holiday Inn Saratoga Springs. We are thrilled you enjoyed your experience with us. It was a pleasure hosting you, and we look forward to welcoming you back.Sincerely,Kevin TuohyGeneral Manager