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"I really liked the staff so kind and nice always trying to help you "

"Clean room, friendly staff Peaceful and away from the busy popular neighbourhood."

"Beautiful Location and excellent hotel"

"고풍스러운 분위기, 맛있는 조식, 훌륭한 위치 다 좋았습니다."

"Onsite onsen open all night. Great location, lots of great bars and restaurants around and well connected. Superior double was very spacious. "

"近くにコンビニがありました。 朝食はとっていません"

"Very convenient located hotel. We've stayed only for one night and only thing we would like to improve is the bed that we were sleeping. Felt the mattress/bed was slightly tilted and leaning more towards one side."

"Arima grand hotelhas shuttle to and from the bus station. The staff, amenities and the whole property were top notch. The souvenir shop had some of the top items from town. The onsens were big and spacious. The onsen on the 9th floor had breathtaking view and the onsens on the ground level overlook a bamboo forest. The food was excellent and the service was impeccable! Loved this place, would certainly go back. Highly recommended! "

"Great experience! Impressed by the facility and services by the staffs. We arrived Arima Onsen by bus, I happen to saw the hotel bus was outside, and the staff was so pleasant to pick us up. By the way, bus station and nearby tourist information center all provides free call service for you to request hotel pick up. During our 2 days stay, we used hotel’s free shuttle service to town and to the Rokko Ropeway. Really impressed by staffs great help! Breakfast was very generous. They delivered the whole set to our room. Free drink at the lobby all day. Laundry facilities is very clean! I booked premium Japanese room. Only to find out that my 80+ mom had hard time to get down and up. The front desk staff help me to switch to a Japanese & western room. The room is very good size in Japanese term. Clean and comfortable. I do not need room cleaning the next day, but the staffs still provide us with a new Yukata and new water bottle. The best of all, is the onsen. This hotel has 8 private onsen, with the famous silver and gold hot spring. Clean and good size, with green hill view. My mom’s shoulder pain is relieved after soaking. Magical spring!"