“Extremely disappointing. We booked this hotel last minute while traveling to Houston for a family funeral, and I genuinely feel misled by the reviews on Expedia. Had we known what to expect, we would have booked elsewhere.
The property was apparently purchased and renamed Kozy, but the transition seems to have come with the removal of even the most basic hotel amenities. No Do Not Disturb signs, notepads, pens, or informational materials in the rooms.
The elevator was broken our ENTIRE stay,...
“Extremely disappointing. We booked this hotel last minute while traveling to Houston for a family funeral, and I genuinely feel misled by the reviews on Expedia. Had we known what to expect, we would have booked elsewhere.
The property was apparently purchased and renamed Kozy, but the transition seems to have come with the removal of even the most basic hotel amenities. No Do Not Disturb signs, notepads, pens, or informational materials in the rooms.
The elevator was broken our ENTIRE stay,...
Morgan