Ruth, I share your frustration with automated cancellation fees. Please contact the hotel to discuss options for resolution if there were extenuating circumstances.

Vojin, first of all, thank you for choosing our hotel for your recent stay. We clearly did not meet all of your expectations, which is below our standards. Should you wish to share additional information, please contact at the hotel directly so we can make improvements for all travelers.

Charitee, we are flattered by your comments. I will share with the team to keep up their engagement with all of our guests.

Amanda, so pleased we were able to give you just what you needed. Please come back when the time is right.

Jerome, thank you for letting us know you had a great stay....we look forward to seeing you again.

Christina, the strength of your review is appreciated, as is your business. I hope we can host your again soon.

Jennifer, so pleased you enjoyed your stay and got a peaceful night's rest. Come see us again when the time is right.

Erlynn, thank for your compliments to the staff and cleanliness of the hotel. Your concern for the added cost of parking is understandable and I apologize we did not meet your expectations in this regard.

Amy, thank you for sharing your experience while with us. I assure you we are cleaning rooms daily and apologize our evening staff did not have adequate staffing to deliver your requested items.

Aaron, thank you for taking time to share your experience with us. We look forward to serving you again soon.

Michelle, we are flattered to receive your high marks from your recent stay. Your business is appreciated.

Alfonso, your comments are most appreciated, please come see us again soon!

Laurice, many thanks for your compliments to the service staff...we aim to please all of our guests.

Ocean, your positive review is most appreciated. Please come stay with us again, when the time is right.Regards,Owen

Edwin, thank you for your business and advising us of the photo update that is needed on this booking site. We learn everything we need to know, from our customers and I will address this matter right away.Again, thank you for your compliments to the hotel and staff.Owen LeinbachGeneral Manager

Bobby, thank you for the compliments to our team and your business!

Raymond, thanks for staying with us and your strong ratings!

Halit, thanks for the great review...we are so pleased you choose our hotel for your recent stay...come see us again when the time is right.

Carrie, thank you for your business and this strong vote of confidence! We hope to serve you again soon.

shwna, thank you for the shoutout to our front desk team...I have shared your sentiments, and they so appreciate knowing that their efforts are making a positive impact. Come see us again when the time is right.

Jazmin, it is a pleasure to know your experience was up to Marriott's high standards. We look forward to your return.

Martin, your compliment is well received and will be shared with the team. Thank you for business and we look forward to seeing you again when the time is right.

Elizabeth, I am saddened to know that you did not find the value you were looking for while staying with us. Your business is appreciated as a valued Marriott customer, and I hope you will continue to travel with Marriott.

Rhonda, your compliment for cleanliness is much appreciated as is your business.

Brittany, so appreciate your business and your desire to return.!

Christine, we are absolutely flatter by your comment...thank you and know that it will be shared with the team.

Robert, thank you for your business and time to share your experience. We look forward to your return.

Tiffany, technology that works easily and a comfy bed are very important, and I am sorry to have let you down. That said, the balance of your stay was enjoyable by virtue of your high marks. Thank you for sharing your experience and choosing to stay with us...I hope you will return.

Jeanette, thank you for your very kind words and for choosing our hotel for your travel needs.

Becky, thank you for your compliments, it does not get better than, "It was great". So pleased we were able to exceed your expectations.

Bing, thank you for staying with us and I am tremendously sorry we wasted your time for follow up regarding this billing matter, which was clearly our error. Getting it right, the first time is the only option, and we did not meet this expectation. My Front Office Manager has used your experience as a training opportunity for our team and she also told me that your refund has been executed. Again, I apologize for taking up your valuable time to seek a remedy to this unfortunate situation.

Linda, thank you for taking time to share your experience while with us...so pleased we had just what you were looking for...do come see us again when the time is right.

Anannya, thank you for staying with us and for your positive feedback on your experience while with us.

Marco, thank you for your compliment and your candid feedback on our full breakfast options. All Courtyards offer breakfast for fee, yet we have packages which include breakfast that you may consider in the future. Thank you for staying with us.

Brian, thank you for sharing your feedback ... I have had a nearly identical experience with a delayed flight out of Oakland and share your frustration. So glad to know that we did the right thing and picked up costs for your final transportation at the end of a challenging trip.

Kelin, your business and compliments via this strong review are most appreciated.

Joy, thank you for sharing your experience while in our care. Your message will be shared with the team to let them know what a difference their professional and compassionate service delivery can make.

Toni, thank you for choosing our hotel for your recent stay and sharing your experience.

Sandra, your very complimentary review of our hotel is most appreciated, we look forward to serving you again.

Giselle, thank you for your feedback and I am sorry you felt the value for your stay were not up to your expectations.

Clark...looks like you had a great stay...many thanks for the business and sharing your experience with us.

Sven, your compliment is most appreciated and will be shared with the team.

Thank you for staying with us and for you compliments...we look forward to seeing you again when the time is right.

Timothy, we clearly did not meet your expectations for which I apologize. Getting it right every time is our job and should you wish to share any feedback that can help us grow, please contact me at the hotel.

Sven, thanks for letting us know you got just what you expected from a stay with Marriott. Please come see us again.

Jose, thank you for making time to share your experience while staying with us. Your high marks will be shared with the staff to encourage their continued engagement with all of our guests.