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Reviews of Hyatt Regency Seattle

4 out of 5
Hyatt Regency Seattle
808 Howell St, Seattle, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3815 out of 4844 reviews" "
Rating 8 - Good. 693 out of 4844 reviews" "
Rating 6 - Okay. 187 out of 4844 reviews" "
Rating 4 - Poor. 87 out of 4844 reviews" "
Rating 2 - Terrible. 62 out of 4844 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent Concierge. He was very helpful!. The only thing I don’t like is the Destination Fee’ some hotels now slap you with. I think it should be disclosed in the price so you can compare properly.
Stayed 3 nights in May 2024
Response from Jamison on May 26, 2024
Hello Juan, We want to thank you for being a guest of our hotel and for taking the time to share your experience. We are delighted our staff impacted your stay positively but are saddened to hear your disappointment with some of the cost associated with your stay. By sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We hope to welcome you back at Hyatt Regency Seattle for a stay that exceeds all expectations.Best regards, Jamison

8/10 Good

Lahni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional and professional. Room was lovely.
Stayed 1 night in May 2024

6/10 Okay

Alexandria

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Jamison on May 26, 2024
Hello Alexandria, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. Please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram) so we can discuss this review with you further. We hope to welcome you back at Hyatt Regency Seattle for an improved stay that exceeds all expectations.Best regards, Jamison

10/10 Excellent

RNEIL XAVIER, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Hyatt Regency Seattle on May 25, 2024
Thank you for your rating!

8/10 Good

Peter, City of Industry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Tania on May 24, 2024
Hi Peter,Thank you for the rating, we hope to have the opportunity to welcome you back as a guest with us in the future.Best wishes,Tania

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service
First class hotel with excellent eating options. Friendly and attentive staff. Large, modern, clean rooms. We enjoyed the walk-in shower.
Stayed 5 nights in May 2024
Response from Brittney C. on May 22, 2024
Hello Richard,We are very grateful for your awesome review. It is nice to hear that you enjoyed your stay with us and our service. Thank you for sharing your experience and we are delighted to learn that you enjoyed your walk-in shower. We hope to see you again in the future. Take care.

10/10 Excellent

Timofey

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2024
Response from Janet on May 22, 2024
Greetings Timofey!Thank you for the rating and your patronage! It was delightful having you stay at our Hyatt Regency Seattle! We are happy to know you enjoyed your stay. We look forward to having you stay with us again.Warm regards,

10/10 Excellent

Wade L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay even if for only two nights. Will certainly seek Hyatt going forward.
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 21, 2024
Thank you for your review! Your words are appreciated.

10/10 Excellent

Trista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location easy access to all attractions and shopping. Clean super friendly staff.
Stayed 3 nights in May 2024
Response from Hyatt Regency Seattle on May 21, 2024
Thank you for staying with us and leaving a review! Your words are appreciated.

10/10 Excellent

Teja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in May 2024
Response from Hyatt Regency Seattle on May 21, 2024
Thank you for your rating!

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Hyatt Regency Seattle on May 21, 2024
Thank you for staying with us and leaving a rating!

4/10 Poor

Shinichiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hyatt Regency Seattle on May 21, 2024
We apologize for missing the mark during your stay. If you'd like to share details of your stay with us, please reach out.

2/10 Terrible

Angelica

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff did not request a card on file when we checked in, but when they realized a card was needed, the lady at the front desk requested for security to escort us out of our room. How is it my fault you didn’t request the information you needed and then to escalate the situation in such dramatic form? That was an awful traumatizing experience.
Stayed 4 nights in May 2024
Response from Rebecca on May 20, 2024
Hello Angelica,Thank you for your feedback on your recent stay at Hyatt Regency Seattle. We are sorry to hear about your experience. If you would like to discuss this further, please reach out to us via phone or through social media channels.Warm regards,Rebecca

10/10 Excellent

Storm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 21, 2024
Thank you for your rating!

6/10 Okay

Sina

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Market restaurant at the property was low quality.
Stayed 3 nights in May 2024
Response from Hyatt Regency Seattle on May 19, 2024
We apologize for missing the mark during your stay with us. If you'd like to share more on your experience, please reach out to us.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Hyatt Regency Seattle on May 20, 2024
Thank you for your rating!

10/10 Excellent

Mylene

Nice staffs, great location, spacious , clean
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 19, 2024
Thank you for your review, your words are appreciated!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 19, 2024
Thank you for putting in a rating!

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities
There was a window washer outside our window that kept going from side to side disrupted the view
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 20, 2024
Thank you for your review, your words are appreciated.

10/10 Excellent

Sharon L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Liked the marketplace food options
Stayed 3 nights in May 2024
Response from JeanB on May 16, 2024
Thank you for your feedback! We are so glad that you enjoyed your stay with us, and we look forward to seeing you again soon!

6/10 Okay

Nicole, Entiat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and clean but trying to find the entrance and parking was an absolute nightmare.
Stayed 1 night in May 2024
Response from Rebecca on May 16, 2024
Hello Nicole,Thank you for your recent stay at Hyatt Regency Seattle. It was our pleasure to welcome you as our guest. Happy you enjoyed our beautiful hotel. We are sorry for the troubles with finding the entrance and parking. We will share all feedback with our management team. We hope to see you again.Warm regards,Rebecca

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and very kind. The room was amazing from the view to the cleanliness. I was impressed with the amenities this establishment had to offer. My first time staying in Seattle and due to my experience here at the Hyatt Regency I would come back again for sure.
Stayed 3 nights in May 2024
Response from Hyatt Regency Seattle on May 14, 2024
Thank you so much for your thorough review. Your words are really appreciated!

10/10 Excellent

CHRISTINE LYNN

Traveled with group
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful property. The executive lounge is closed for pretty much permanently. So probably stay at the hilton Next time but it was beautiful
Stayed 1 night in May 2024
Response from JeanB on May 14, 2024
Thank you for your feedback! we are so glad you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Kimberley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality by Anthony! He was patient and very informative about the hotel and area. The hotel is very clean, rooms are very nice, and walkable to most of the places we had on our list!
Stayed 3 nights in May 2024
Response from JeanB on May 14, 2024
Thank you for your feedback! we are so glad you enjoyed your stay, and we hope to see you again soon.

4/10 Poor

Steve

Disliked: Amenities
There are no free breakfast
Stayed 3 nights in May 2024
Response from Janet on May 16, 2024
Dear Steve,Thank you for taking the time to review our Hyatt Regency Seattle. We are disappointed to see the rating and would like to know what we could have done to have made your stay a better experience. Please reach out to us on our social or chat channels if you would like to share more about your experience. Warm regards,

10/10 Excellent

Paul, Woodbury

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 14, 2024
Thank you for your high rating!

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in May 2024
Response from JeanB on May 13, 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay, and we hope to see you again

10/10 Excellent

Lourdes

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
5 stars beautiful new hotel comfortable bed excellent pillow and bedding super comfy, super modern excellent TV. Excellent views. Front desk was accommodating got us a room immediately excellent! Great customer service. The area was commercial and was safe . Unfortunately Seattle is just not a safe area anymore but they did have police on premises and the hotel was very safe. The best hotel in Seattle!
Stayed 1 night in May 2024
Response from JeanB on May 13, 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay, and we hope to see you again

4/10 Poor

Christy, Beaverton

Traveled with family and small children
Liked: Cleanliness
It was a nice looking hotel but they charge for every little thing. They double charged me for things I paid for in person. I don’t know if it’s just this particular hyatt or the whole company but I’ll most likely choose a different hotel next time I stay somewhere.
Stayed 2 nights in May 2024
Response from Krista on May 13, 2024
Hello Christy, Thank you for taking the time to review our Hyatt Regency Seattle. We sincerely apologize for any inconvenience you faced during your stay. We appreciate your continued loyalty, and regret that your recent visit did not meet your expectations.Your feedback regarding the double charges is valuable and has been shared with our management team to address any potential improvements. We would like the opportunity to discuss any concerns that you may have. Please email us additional details of your stay via our hotel review email, propertyreviews@hyatt.com.Warm Regards, Krista

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I left the hotel with a bad feeling toward Hyatt. I was told that my destination fee did not cover the coffee I bought that morning at the hotel. It’s not the money, it’s the lack of hospitality that bothered me.
Stayed 2 nights in May 2024
Response from Krista on May 13, 2024
Hello Michael, Thank you for taking the time to review our Hyatt Regency Seattle. We sincerely apologize for the lack of hospitality you felt during your stay, and we would like the opportunity to discuss this further. Please email us additional details of your stay via our hotel review email, propertyreviews@hyatt.com. Thank you,Krista

10/10 Excellent

Wade L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 12, 2024
Thank you for your review! Your thoughts are appreciated.

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Perfect overnight for our Mariners trip!
Stayed 1 night in May 2024
Response from JeanB on May 13, 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay, and we hope to see you again

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JeanB on May 14, 2024
Thank you for your feedback! we are so glad you enjoyed your stay, and we hope to see you again soon.

6/10 Okay

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 14, 2024
We apologize for missing the marking during your stay. If you'd like to share some feedback, please reach out to us.

10/10 Excellent

Sukhbinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in May 2024
Response from JeanB on May 12, 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JeanB on May 13, 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay, and we hope to see you again

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, comfy beds, great location, very nice.
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 12, 2024
Thank you for your review! Your words are appreciated.

10/10 Excellent

Binoy Valiya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in downtown Seattle
Stayed 1 night in May 2024
Response from Hyatt Regency Seattle on May 12, 2024
Thank you for your review! Your words are appreciated.

10/10 Excellent

Bei, Granger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024
Response from JeanB on May 12, 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JeanB on May 12, 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tania on May 11, 2024
Hello Heather,Thank you for the 5-star rating. We are happy that you enjoyed your stay with us. Thank you for choosing Hyatt Regency Seattle.Best wishes,Tania

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Tania on May 11, 2024
Hi Gregory,Thank you for your feedback, we look forward to welcoming you back as a guest with us soon. We are glad that you had a great stay with us.Warm regards,Tania

10/10 Excellent

Eric, Bothell

Stayed 1 night in May 2024
Response from Rebeca on May 7, 2024
Hello Eric,Thank you for your 5-star review. It was our pleasure to welcome you to Hyatt Regency Seattle. We hope to welcome you back.Warm regards,Rebecca

10/10 Excellent

Oleg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Perfect pillows
Stayed 2 nights in May 2024
Response from Angela S on May 5, 2024
Hello Oleg,Thank you for your feedback and for staying with us. We are glad you liked and appreciated the hotel's cleanliness and guest room pillows. It would be our pleasure to welcome you back for another pleasant stay.Best regards,Angela

10/10 Excellent

Erfan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and clean!
Stayed 2 nights in Apr 2024
Response from Shelly on May 3, 2024
Hello, Erfan! Thank you for taking the time to review your stay with us. I'm happy to hear our location was convenient for you and that you found the rooms to be nice and clean. We hope to welcome you back again soon. Best Regards, Shelly

10/10 Excellent

Victor

Stayed 3 nights in Apr 2024
Response from Hyatt Regency Seattle on May 21, 2024
Thank you for your rating!

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service
poor service at check in
Stayed 1 night in Apr 2024
Response from Hyatt Regency Seattle on Apr 29, 2024
We apologize for missing the mark during your stay. We'd love to hear your experience, please reach out to us so we may do our best to improve.

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views!
Stayed 2 nights in Apr 2024
Response from Krista on Apr 29, 2024
Hello Vincent, Thank you kindly for your wonderful 5 out of 5 rating of your stay with us here at the Hyatt Regency Seattle. We love to know that you were able to enjoy the fabulous views and that the location of our property was convenient. We hope to welcome you as our guest again!Warm Regards, Krista

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly and rooms were very nice and comfortable
Stayed 2 nights in Dec 2023
Response from Krista on Apr 29, 2024
Hello Timothy, we are grateful for your wonderful review and 5 out of 5 rating of your stay with us here at the Hyatt Regency Seattle. We are happy to hear that you enjoyed the service provided by our hotel staff, and that the comfort of the room met your expectations. We hope to see you again!Kind Regards, Krista

10/10 Excellent

Behrooz

Stayed 2 nights in Apr 2024
Response from Hyatt Regency Seattle on May 18, 2024
Thank you for the rating!