로비

컴포트 스위츠 비살리아 컨벤션 센터 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 547개" "
평점 8 - 좋아요. 1005개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 71개" "
평점 4 - 별로예요. 1005개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 27개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
세퀘이어 국립공원 방문시 추천. 다운타운에 위치한 장점
세퀘이어 국립공원 방문을 위해 2박 동안 머무른 호텔. 쉐케이어 국립공원 입구까지 대략 1시간 정도 걸린듯하여 좋은 접근성을 갖고 있음. 다운타운에 위치하여 레스토랑 접근성과 위치가 장점. 호텔 직원들의 친절도는 좀 떨어졌으나, 룸 컨디션이나 시설등은 큰 단점 없이 무난한 수준
2019년 7월에 2박 숙박함
답변 제공: Manager 님, 2019년 8월 1일
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

JungSuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Manager 님, 2019년 3월 4일
We can't thank you enough for sharing your rating. It would delight us to host you again!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Toby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great time
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Toby,We are delighted to hear that you had a great time during your stay at our hotel. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back for another wonderful experience in the future.

10/10 - 훌륭해요

Ronita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved the stay and would highly recommend this!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Ronita,We are thrilled to hear that you had a wonderful experience during your stay with us. Thank you for recommending our hotel, and we hope to welcome you back soon for another enjoyable visit.

10/10 - 훌륭해요

Denette

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Denette,We are thrilled to hear you had a wonderful experience during your stay with us! Please don't hesitate to reach out if you require any assistance in the future.

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the parking garage next to the hotel with easy access to the street and freeway. I really like our room! It has a small desk & comfortable sofa area that doesn’t bother the person in the bedroom watching TV or trying to sleep. Plus you can walk to get lunch food.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Thomas,We are thrilled to hear that you enjoyed our convenient parking garage, well-appointed rooms, and prime location for grabbing lunch. Your comfort and satisfaction are our top priorities.

10/10 - 훌륭해요

Jacob

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Jacob,We are overjoyed to hear you had a wonderful stay with us! Please feel free to reach out if you have any further comments or suggestions. We look forward to welcoming you back soon!

8/10 - 좋아요

Alma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Family oriented area
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Alma,We're pleased to hear that you found our hotel to be located in a family-oriented area. Your feedback is valuable to us. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Doreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My trip was affordable and it was close to the nearest bars in town! Thank you and the hotel staff are friendly n welcoming!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Doreen,We are glad to hear you enjoyed your stay with us and found our location convenient. Our team works hard to provide a warm and welcoming experience for all our guests. We appreciate your kind words and hope to welcome you back again soon.

10/10 - 훌륭해요

jose

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello jose,We are pleased to hear that you found your stay enjoyable. Thank you for your positive feedback!

10/10 - 훌륭해요

Corinne 님, Placerville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Visalia is one of my favorite towns. This property is located in the hub of downtown and is one of my favorite places to stay.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Corinne,We appreciate your positive feedback about our hotel's convenient downtown location in Visalia. It's great to hear that you enjoyed your stay with us and that our property has become one of your favorites in town. Your kind words are truly appreciated, and we hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Tom,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic experience soon!

6/10 - 괜찮아요

Shozo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
朝食付きが良い
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Shozo, We are pleased to hear that you enjoyed the breakfast during your stay. Our team strives to provide a variety of quality options for our guests to enjoy. If you have any further feedback or suggestions, please feel free to reach out to us.

2/10 - 너무 별로예요

Maria

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Maria,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value all feedback and strive to make improvements based on our guests' experiences.

10/10 - 훌륭해요

Amanda 님, Clovis

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean, convenient, and comfortable. Staff was kind and accommodating. Close to Sequoia, and walking distance from several delicious eats and cute shops. Quiet area and family-friendly stay. Breakfast was delicious and had a lot of options!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Amanda,We are delighted to hear that you enjoyed our clean, convenient, and comfortable hotel during your stay. Our team is pleased to know that you found them kind and accommodating. It's great to hear you appreciated our proximity to Sequoia and the surrounding amenities. We're glad you found our breakfast delicious with plenty of options to choose from!

10/10 - 훌륭해요

Julio

가족 여행
좋아요: 청결 상태, 직원 및 서비스
El desalluno lo quitan muy témpano en el lobby
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Julio,We appreciate your feedback regarding the breakfast timing at our lobby. Understanding our guests' preferences is important to us for future improvements. Please know your comments will be shared with the relevant team. Thank you for bringing this to our attention.

8/10 - 좋아요

Andrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Andrey,We appreciate your positive feedback about our hotel. Thank you for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Cathy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Cathy,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.

8/10 - 좋아요

Shannon 님, Sanger

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in overall good condition. Very walkable. Easy to get to. The pillows are small and not quite so comfortable. The bed was a little hard. Breakfast was ready on time and as described.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Shannon, We appreciate your feedback on our convenient location and efficient breakfast service. Your comments regarding the pillows and bed have been duly noted for future considerations. We hope to welcome you back for an improved experience next time.

10/10 - 훌륭해요

Maribel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ladie on the front was polite and fast.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Maribel,We appreciate your kind feedback regarding our front desk service. If there are any further details you'd like to share about your stay, feel free to reach out to us.

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Samantha, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One suggestion I have is to update the elevator. It is quite noisy, old and often made me feel it was going to breakdown. Jaime checked me in and she was very professional, kind and gregarious personality. The room was very spacious and clean. Noise level was minimum considering location is in downtown area. Breakfast was good similar to Hampton Inn but provide bananas and berries. They could use a healthier choice of bread. All of the choices were white flour. Kitchen staff was very helpful. I suggest when asking for the breakfast voucher that they wait to ask you for it when you are not in the middle of preparing your plate but rather wait till you sit down or upon arrival. I would stay here again. It was a pleasant experience.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Lucy, Thank you for taking the time to share your experience with us. We appreciate your feedback regarding our elevator and apologize for any inconvenience caused. We are always working towards improving our facilities and will take your suggestion into consideration. We are glad to hear that Jaime provided you with excellent service during check-in and that you enjoyed the spacious and clean room. Your comments about the breakfast options and voucher process have been noted and will be shared with our kitchen staff for further improvement. We would be delighted to welcome you back for another pleasant stay in the future.

10/10 - 훌륭해요

Yuri

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Yuri,Thank you for choosing our hotel for your stay! We're glad to hear that you had a wonderful experience. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Rosie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Parking. Bonus. Great location.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Rosie,Thank you for your kind words about our staff and convenient parking. We're delighted to hear that our location worked well for you. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice Hotel right in the heart of Downtown.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Joseph,Thank you for choosing our hotel and for taking the time to share your experience with us. We are delighted to hear that you found our hotel clean and enjoyed its central location in downtown. We strive to provide a pleasant stay for all our guests and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ernest

2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Ernest,Thank you for choosing to stay with us and for your perfect rating! We are thrilled to hear that you had such a great experience at our hotel. We take pride in providing exceptional service and meeting our guests' needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

Betty

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Noisey
The noise started at 3:30am and unfortunately our room was overlooking the morning noise area.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Betty,We apologize for any inconvenience caused by the noise disturbance during your stay. We strive to provide a comfortable and peaceful environment for all our guests. We recommend reaching out to our management team directly to discuss your concerns further and explore possible solutions. Thank you for your feedback, as it helps us improve our guests' experiences.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Claudia,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon for another delightful stay.

8/10 - 좋아요

Tom

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Tom,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a great experience with us. If there is anything we can improve upon, please do not hesitate to reach out to our team. We value your feedback and would love the opportunity to address any concerns you may have had during your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Marco,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and hope you had a wonderful experience. If you have any suggestions or feedback, please feel free to reach out to us. We value your opinion and would love to hear from you.

10/10 - 훌륭해요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Sally,We are thrilled to hear that you had a fantastic stay with us! It means a lot to our team that you enjoyed your experience. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another great stay!

10/10 - 훌륭해요

Corinna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 1월 20일
Hello Corinna,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or need assistance in the future, please feel free to reach out to us directly. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place in downtown Visalia
Next to great food, security for parking included but best of all, it has a smoking patio, a rare find to have a clean, safe place to smoke in CA! Smoking is not allowed inside. Will always come back here when in town.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Dear Guest,Thank you for choosing our hotel during your recent stay. We're thrilled to hear that you enjoyed our great food and appreciated our secure parking. We understand the importance of providing a designated smoking area, and we're glad our smoking patio met your expectations. We look forward to welcoming you back on your next visit to town.

8/10 - 좋아요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable rooms. Awesome breakfast well stocked for all guests. Would stay again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Lynn,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our rooms clean and comfortable, and that you enjoyed our well-stocked breakfast. We truly appreciate your kind words and hope to welcome you back on your next visit.

2/10 - 너무 별로예요

Margie

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Margie, We are sorry to hear that your stay did not meet your expectations. We would appreciate it if you could reach out to us directly to discuss any issues you encountered during your stay. Your feedback is valuable to us and we want to ensure that we address any concerns you may have. Thank you for your understanding and we hope to have the opportunity to improve your experience in the future.

6/10 - 괜찮아요

Troy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Mixed Reviews
The location of the hotel was great and really enjoyed the continental breakfast. But what was not so great was the elevator, it was loud, the door didn't always want to close, and it shook when it was getting to the floor you needed. The other thing was the beds. We used both the king size bed and the pull out bed, but we did not find them comfortable and the little fluff of pillows offered no support.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Troy,Thank you for choosing our hotel and sharing your feedback. We're glad to hear that you enjoyed our convenient location and continental breakfast. We apologize for any inconvenience caused by the elevator. We appreciate your concerns and will ensure that our maintenance team addresses this matter. Regarding the beds and pillows, we apologize if they did not meet your expectations. We value your input and will take it into consideration for future improvements.

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that it was right in downtown where there was a lot to do and food options.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Jose,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's convenient location in downtown, providing easy access to local amenities and dining options. We appreciate your positive review and hope to welcome you back again in the future.

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything looks good except my credit card was charged twice, once before checkin and once at check in..when I raised the issue with reception I was told that the first charge was just an authorization, not a sale. Of course I had no way of seeing the difference. Was told that the first charge would drop off after a few days. I guess I don't have any choice but to trust that this would happen. The reception staff were all very nice and even provided me with paperwork in case I'm charged twice, but I'm left to wonder if I would be charged twice for the few days that both charges stay in pending. I think an improvement can be made by just charging the amount once either before check or at check in, to save guests the worry of a double charge and any impending dispute over the charge.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Melissa, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced regarding the double charge. Our team does their best to clarify the authorization process, but we understand how it can be confusing for guests. We appreciate your suggestion to charge the amount once either before check-in or at check-in, and we will take this into consideration for future improvements. Please rest assured that the first charge will drop off in a few days as stated by the reception staff. If you have any further concerns, please feel free to reach out to our management team for assistance.

10/10 - 훌륭해요

Valentin

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Valentin,We are delighted to hear that you had a fantastic experience during your stay with us. We appreciate your support and hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

Jeegar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Jeegar,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a wonderful experience. We strive to provide exceptional service to all our guests and are thrilled to know that we met your expectations. Should you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

Lisa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Convenient location. Staff was very nice. Good breakfast. Was a little disappointed in the cleanliness of the room. A hair on the bed and bathroom wall. No daily cleaning service unless you ask, which I wasn't aware of until it was too late in the day. The check in desk associates should notify the guests when they check in.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Lisa, We appreciate your feedback regarding our convenient location, friendly staff, and enjoyable breakfast. We apologize for any inconvenience you experienced with the cleanliness of your room. We strive to maintain high standards, and we will address the matter with our housekeeping team. We apologize for any confusion regarding the daily cleaning service, and we will ensure that our check-in associates provide clear information to all guests moving forward. Thank you for bringing this to our attention, and we hope to have another opportunity to provide you with a better experience.

6/10 - 괜찮아요

Vita

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Vita,We appreciate you taking the time to leave a rating for your recent stay. If there is any specific feedback or concerns you would like us to address, please don't hesitate to reach out to us directly. We value your experience and would love the opportunity to make things right.

10/10 - 훌륭해요

John

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello John,We are delighted to hear that you had a fantastic experience at our hotel! We strive to provide exceptional service and a comfortable stay for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

Norberto

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Norberto,We apologize for any inconvenience you may have experienced during your stay. If you have any specific feedback or concerns, we encourage you to reach out to our hotel directly so we can address them. We value your feedback and strive to improve our services.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Dear Guest,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience. We value your feedback and hope to welcome you back in the near future.

8/10 - 좋아요

Floria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Floria,We're thrilled to hear that you had a positive experience during your stay at our hotel. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk excellent!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Belinda,Thank you for your kind feedback about our front desk team. We pride ourselves on delivering excellent service and it's wonderful to hear that they met your expectations. Please let us know if there's anything else we can assist you with in the future.

2/10 - 너무 별로예요

JOSE

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you stay at this Hotel, be careful. With the elevator it won't let you sleep. And breakfast ends very early.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello JOSE, Thank you for sharing your feedback with us. We regret to hear about the disturbances caused by the elevator during your stay. We understand the importance of a good night's sleep and will use your feedback to address this issue. We apologize if the breakfast timings were not convenient for you. We appreciate your valuable input and will consider it for future improvements.

10/10 - 훌륭해요

Yalin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Hello Yalin,We are thrilled to hear that you had a wonderful stay with us! We strive to provide exceptional experiences for our guests and your perfect rating reflects that. We hope to welcome you back soon for another memorable stay!