โEnjoyed our one night stay the location was perfect for an event at Brands Hatch.
We were very happy with the accommodation, dining options and the staff were polite and helpful.โ
โRoom was clean and tidy. Bed was very comfortable
Sash cord was broken on window and one of the lights in the bathroom needed a replacement bulb. Tv=V reception was appalling
I suggested that there was a notice warning occupants that the tap into the basin should be turned on slowly to avoid a torrent of water hitting clothesโ
โThe spa was absolutely amazing and the staff were so kind and helpful
Beds and pillows were great if you want a different stiffness of pillow they will change for you
Food at bar was phenomenal and breakfast was plenty โ
โGot given a great room. Quick and efficient check in. The infuriating car park charge and going outside to use a machine has gone away. Much appreciatedโ
โRooms were well equipped with thoughtful detail and spacious. Bathroom was well equipped with safety rail and bathmat provided. Good range of bathroom accessories.
Parking was fine but we arrived early and the carpark was full by short time later.
Poor choice at breakfast. No continental breakfast availability No flexibility. My wife had cereal and toast and we had two teas. Not a pot of tea. Cost was too high,
Very good serving staff. โ
โThis guest house is our place of choice in Tunbridge Wells. It is family run, economically priced, and has always been convenient for us over many visits. They have also responded to special requests due to health issues. Thank you.โ
โComfortable and stylish hotel in an excellent location near the Pantiles in Tunbridge Wells. Breakfast was very good although it took time to find a member of staff to take our order when we arrived at 7.30am. โ
โExcellent all round. Room was pleasant with very comfortable bed. Had evening meal and breakfast both of which were very good. Large open space nearby for dog walking. Staff very pleasant. Would recommend without hesitation.โ
โBeautiful property, staff helpful and attentive from check in to check out. All staff said hello when passing and asked if we needed help. Pool clean and comfortable. Lovely steam/sauna available. Enjoyed a great evening meal in the hotel, good menu choice, spacious dinning area with wonderful views as mainly glass windows to all aspects. Reasonable price for a hotel.Room was lovely, spacious. Coffee/tea facilities. Quiet room with a beautiful bathroom with complimentary shampoo/body wash and...
โThe property was directly across street from main train station which takes you into London. Family room too small for family of four. No space to walk around bed. Expected 2 twin beds and a double bed but got one twin bed and a cot which was between the twin and double bed and you had to crawl across bottom of bed to stand on whatever space that was not occupied by suitcases. This should be a triple room rather than a quadruple family room โ
