외관

더 리조트 앳 거버너스 크로싱 여행 후기

3.5 out of 5
더 리조트 앳 거버너스 크로싱
225 Collier Drive, Sevierville, TN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1229개 이용 후기 중 751개" "
평점 8 - 좋아요. 1229개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 1229개 이용 후기 중 105개" "
평점 4 - 별로예요. 1229개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1229개 이용 후기 중 24개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Titanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and very helpful and clean
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 5월 14일
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests in the spirit of hospitality. We look forward to welcoming you back to our hotel in the future!

8/10 - 좋아요

Thomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort, one downside kids water park area is not heated. Water was really cold. Everything else was excellent
2024년 5월에 2박 숙박함
답변 제공: Michelle 님, 2024년 5월 14일
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon.

6/10 - 괜찮아요

Danica

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Michelle 님, 2024년 5월 14일
Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Nneka

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleased with our room as well as the property. It was clean and the noise level was minimal for it to be family style resort. We look forward to visiting again in the near future!!
2024년 5월에 2박 숙박함
답변 제공: Jesse 님, 2024년 5월 13일
We're thrilled to hear that you were pleased with your room and our property during your stay at our family-style resort. It's fantastic to know that you found everything clean and that the noise level was minimal, creating a pleasant atmosphere for your visit. We can't wait to welcome you back in the near future! If there's anything specific you'd like for your next stay, please don't hesitate to let us know.

10/10 - 훌륭해요

Mariel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I def will be back soon
2024년 5월에 2박 숙박함
답변 제공: Jesse 님, 2024년 5월 13일
We're thrilled to hear that you had a great experience and plan to return soon! We can't wait to welcome you back for another wonderful stay.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
2024년 5월에 2박 숙박함
답변 제공: Michelle 님, 2024년 5월 14일
It's wonderful to receive a perfect score from you! We're delighted that you enjoyed your time with us and found everything to your satisfaction for the best vacation ever. We can't wait to welcome you back in the future.

8/10 - 좋아요

Lazaro Alexander

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No cafeteria available, food vending machines with problems.
2024년 5월에 2박 숙박함
답변 제공: Jesse 님, 2024년 5월 13일
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our food vending machines and the absence of a cafeteria. We understand the importance of convenient dining options for our guests and are actively working to address these issues. Your feedback helps us improve, and we appreciate your understanding.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

6/10 - 괜찮아요

Virginia

좋아요: 청결 상태, 직원 및 서비스
This is an ok property. I felt that it was outdated for the price we paid and the hot tubs were not in service.
2024년 5월에 2박 숙박함
답변 제공: Michelle 님, 2024년 5월 7일
Thank you for bringing this issue to our attention. I understand your frustration and assure you this is not our usual standard. We pride ourselves on giving the best possible guest experience, and I'm sorry we fell short in this instance. We do hope we have the privilege of welcoming you back again in the future to try our hotel again. Thank you.

6/10 - 괜찮아요

Marijana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our accommodations were much better than expected. However the indoor hot tub was closed for “resurfacing” as was the entire outdoor water park. I’m sure that I would submit a 4 star review had we got to enjoy the full experience for the price we paid.
2024년 4월에 3박 숙박함
답변 제공: Jesse 님, 2024년 5월 6일
Thank you for taking the time to share your feedback. We're glad to hear that your accommodations exceeded your expectations. However, we apologize for any inconvenience caused by the closure of the indoor hot tub and outdoor water park during your stay.We understand your disappointment and appreciate your understanding as we work on improving these facilities for future guests. We hope that you will consider visiting us again in the future to experience the full range of amenities we have to offer.

8/10 - 좋아요

Donte

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 5월 3일
Thank you for choosing The Resort at Governor's Crossing as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 - 괜찮아요

Morgan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was absolutely amazing and exactly as pictured loved how there was dishes in the kitchen for use the room was clean and nice sized what I didn’t like was i purposely looked for hotels with hot tubs this place had 2 which neither one was operational at time of visit this place advertised an outdoor water park which it had but even tho it was advertised as it was open it was not the interior water park deff needed work but all in all the hotel was clean staff was friendly easy fast check in and check out nice location not right on main strip where it’s busy but right off strip so close to everything and decently priced
2024년 4월에 6박 숙박함
답변 제공: Jesse 님, 2024년 4월 26일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will be back to stay.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 24일
Thank you for your glowing review! We're thrilled to learn that you felt our dedication to service in the spirit of hospitality during your stay. Providing a warm and welcoming environment is at the core of what we do, and we're delighted that it made your experience memorable. We can't wait to welcome you back soon for another delightful stay!

10/10 - 훌륭해요

Ronnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 23일
It's wonderful to receive a perfect score from you! We're delighted that you enjoyed your time with us and found everything to your satisfaction. We can't wait to welcome you back in the future.

10/10 - 훌륭해요

JR

2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 5월 11일
Thank you for awarding us the highest possible rating! We're so pleased that you had such a wonderful experience with us. Your feedback means everything to us.

10/10 - 훌륭해요

Caitlin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would be nice to have food options. Ended up paying a very large amount of money for a pizza to be delivered.
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 19일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

ANNIE

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Condo style so have a room to "get away from the wild kids that are hyped up". Really dont have to leave for the kids to have a good time just staying put provides plenty for them to do.
2024년 4월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 15일
We're thrilled to hear that you enjoyed your stay in our condo-style room and that it provided a peaceful retreat from the excitement. It's wonderful that staying put was entertaining enough for the kids. We hope to welcome you back for another enjoyable stay soon!

8/10 - 좋아요

Cassidy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location and lots of activities on site. The indoor pool area splash pad flooring was coming apart and looked really bad, and that was one of the few spots my 2 year old could go in that area.
2024년 4월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 15일
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our great location and the variety of activities available on-site. We apologize for any inconvenience caused by the condition of the indoor pool area's splash pad flooring. We'll address this issue promptly to ensure a better experience for our guests, especially the little ones. We appreciate your input and hope to welcome you back for an improved stay.

8/10 - 좋아요

Terri

2024년 4월에 7박 숙박함
답변 제공: Michelle 님, 2024년 5월 4일
Thank you so much for sharing your positive experience. We hope to see you again during your next visit to The Resort at Governor's Crossing!

6/10 - 괜찮아요

Carin 님, loS ANGELES

좋아요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 15일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Mark

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it!
2024년 4월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 12일
A perfect score - thank you! We're thrilled to have provided you with a top-notch experience during your stay. Your satisfaction is our top priority, and we're grateful for your glowing review.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Michelle 님, 2024년 4월 9일
It's wonderful to receive a perfect score from you! We're delighted that you enjoyed your time at The Resort at Governor's Crossing and found everything to your satisfaction. We can't wait to welcome you back in the future.

6/10 - 괜찮아요

Thomas

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I gave this property 3 stars because my 5 year old had a great time with the pool area. Check-in was quick enough even though the place is understaffed. The whole building smells. We stayed in a 1 bedroom "deluxe" condo which was not very clean. The room had a pullout couch bed that didnt have linens for it, bedside table had something white spilled on it and wasn't clean, jacuzzi tub has mold along the grout and in the jets so we didnt even use it, elevator was malfunctioning and smelled terrible, most vending machines are broken, the ones that work were sold out, the indoor pool water was grey, my rooms balcony had spits on the wall where people had put out their cigarettes and wasnt cleaned, the rooms HVAC was very loud and hard to sleep with turned on, anybody can walk into the building and use the pool, in-suite washer and dryer are very old and make clothes smell nasty. Theres alot wrong with the place and they shouldnt charge what they do. We looked on zillow and realized our unit sold to someone a few months ago. Likely a time share. This place is under-staffed and lacking maintenance on basic things. There are much better options in the area.
2024년 3월에 6박 숙박함
답변 제공: Jesse 님, 2024년 4월 7일
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 - 훌륭해요

Dana

2024년 4월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 26일
We're overjoyed to receive a flawless rating from you! It's fantastic to know that you had the best vacation ever. We appreciate your feedback and hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Christal

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom Towels (we had them nicely piled on the bathroom floor) removed until day 4 and beds were never made. We never had a do not disturb sign up either. None of the vending machines worked. Bathrooms need to be cleaned better. TV wouldn’t connect to the internet therefore Netflix etc wouldn’t work. They might as well not advertise an Exercise room bc it had minimal equipment. Bands to get in and out of the room are cheaply made. We literally had to change our kids bands every day, some days more the once. They were not cut or anything either. Resort should really consider a different company to make them I’m sure they spend a lot in replacement, not to mention the inconvenience to customers having to wait in line every time. No on site eating facilities or vending machines that actually work which is a pain. Who wants to go to the pool and not be able to take snacks and have zero ability to buy food, drinks etc Wasn’t impressed with the facilities for the cost compared to others we considered. Next time we’ll do Wilderness or Great Wolf both have eating facilities etc. Pool staff was great and kids enjoyed the scavenger hunt.
2024년 4월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 5일
We are sorry to hear that your stay was not to the high satisfaction we aim to achieve. I have passed on your comments to our management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

6/10 - 괜찮아요

Matthew

2024년 3월에 6박 숙박함
답변 제공: Jesse 님, 2024년 4월 25일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Shola

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and super fun. My family and I really enjoyed myself.
2024년 3월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 5일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Jesse 님, 2024년 4월 6일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Fabian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it had outdoor and indoor water park. Kids enjoyed it!! Location was perfect just 5-10 minutes from Pigeon Forge and 15-20 minutes from Gatlinburg.
2024년 3월에 6박 숙박함
답변 제공: Jesse 님, 2024년 4월 5일
Thank you for choosing The Resort at Governor's Crossing as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 - 훌륭해요

Albert 님, Louisville

2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 4월 25일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Amberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 4월 4일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Shanequa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it! Beautiful property and they have a lot of activities for the kids. We will definitely be back.
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
That's wonderful to hear! We're delighted that you loved your stay and enjoyed our property's beauty and activities for kids. We look forward to welcoming you back for another fantastic experience! If there's anything else we can assist you with, please don't hesitate to let us know.

2/10 - 너무 별로예요

Paullena

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs updating
2024년 3월에 4박 숙박함
답변 제공: Michelle 님, 2024년 4월 2일
We are sorry to hear that your stay was not to the high satisfaction we aim to achieve. I have passed on your comments to our management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

6/10 - 괜찮아요

Daniel

아이를 동반한 가족 여행
First visit to this resort. Just came back today. It was just ok compared to some really nice resorts I’ve been. Heated outdoor pool is cold, heated indoor pool is cold, indoor kids pools cold all the water is cold and barely usable, I was hoping to swim with my kids but all the adults stayed out due to being so cold and only crazy kids swimming and they made do lol. Activities were lame and not many at all and way overpriced for what it was compared to others. More like a hotel with a few extras instead of a resort. We will not book here again, did not hate it but did not love it for sure! all staff was nice and helpful. Rooms were clean for most part, beds uncomfortable. They have great reviews online so I’m surprised by all of this but if you been to other resorts and have this to compare to then you would relate. So much could improve!
2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
We want to extend our apologies that we did not meet your expectations during your stay with us. Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us another chance to really WOW you.

6/10 - 괜찮아요

Jillian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Booked this location for room size and Indoor pool. Room size was great, was not aware that if you wanted your room cleaned you needed to pay for a “housekeeping fee”. Indoor pool not so great. Read description carefully! Indoor pool not heated but instead in a temperature controlled room. What you get is a toddler area that’s to cold for a toddler to swim in while the parent can barely stand the heat of the pool area with the chlorine smell being very overwhelming. Outside pool area is great if it’s warm enough to swim in.
2024년 3월에 5박 숙박함
답변 제공: Jesse 님, 2024년 3월 31일
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 4월 1일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and fun time at the pool!
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 30일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Sinead A

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was better than what we expected. Definitely a location we will be booking again. Absolutely loved it and the staff are so nice.
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 29일
Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the future!

10/10 - 훌륭해요

Benjamin 님, London

2023년 12월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 30일
Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stuff were really nice. The property was clean and so were the rooms.
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 28일
Thank you for the great feedback you have provided; your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Taisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay!! The resort was convenient and kid friendly.
2024년 2월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 28일
Thank you for your fantastic review! We're delighted that you had a great stay at our resort and found it convenient and kid-friendly. Creating a welcoming environment for families is important to us, and we're glad to hear that you enjoyed your experience. We look forward to welcoming you back for another wonderful stay in the future!

6/10 - 괜찮아요

Marsha

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Resort at Governor’s Crossing was okay. The condo we stayed in needs to be updated. The staff was super nice and very accommodating.
2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 3월 28일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

6/10 - 괜찮아요

Terry

가족 여행
Tv didnt work in bedroom, hair dryer not working and faucet constantly ran in kitchen was fixed after a day
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 27일
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

8/10 - 좋아요

Kenneth

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Michelle 님, 2024년 3월 26일
Thank you for choosing The Resort at Governor's Crossing as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 - 훌륭해요

Jenna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an amazing stay for our family.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 25일
I'm glad to hear that you had an amazing stay with your family! If there's anything specific you'd like to share about your experience or if you need any recommendations for future trips, feel free to let me know.

10/10 - 훌륭해요

Lori

2024년 3월에 7박 숙박함
답변 제공: Jesse 님, 2024년 4월 14일
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely quiet
2024년 3월에 3박 숙박함
답변 제공: Jesse 님, 2024년 3월 25일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Sherry 님, Blytheville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was nice and we really loved the inside and outside water parks and all the activities for the kids!
2024년 3월에 4박 숙박함
답변 제공: Jesse 님, 2024년 3월 25일
Thank you for choosing The Resort at Governor's Crossing as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 - 훌륭해요

Kirt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central to all attractions in pidgeon forge
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 24일
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 - 훌륭해요

Emily

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The activity staff was absolutely amazing and made her experience one of the time.
2024년 3월에 2박 숙박함
답변 제공: Jesse 님, 2024년 3월 24일
Thank you for choosing to stay at The Resort at Governor's Crossing. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 - 훌륭해요

Serita

2024년 3월에 2박 숙박함
답변 제공: Michelle 님, 2024년 4월 13일
It's wonderful to receive a perfect score from you! We're delighted that you enjoyed your time with us and found everything to your satisfaction. We can't wait to welcome you back in the future.