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Crowne Plaza Hotel Shanghai by IHG

4.5 star property
Urban luxury meets shopping convenience in the heart of Shanghai, with authentic Chinese cuisine at Yue Palace and relaxation options for travelers

Choose dates to view prices

Crowne Plaza Hotel Shanghai offers a luxurious city retreat with on-site shopping. Guests can unwind in the sauna, steam room, indoor pool, or arcade/game room. The hotel's multilingual staff consistently impresses with attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩113,757
₩132,640 total
includes taxes & fees
May 31 - Jun 1

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About this property

Crowne Plaza Hotel Shanghai by IHG

  • Luxury hotel remodeled in 2023 and located near Xujiahui Shopping District
  • Located close to Zhongshan Park and Jing'an Temple, Crowne Plaza Hotel Shanghai by IHG provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
    • Luggage storage, an elevator, and concierge services
    • Multilingual staff, a porter/bellhop, and a front-desk safe
  • Room features
  • All 465 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with shower/tub combinations and hair dryers
    • TVs with satellite channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 230.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Self parking fee: CNY 160 per day
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Crowne Plaza Hotel Shanghai by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Hotel Shanghai by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai by IHG on May 31, 2026 start from ₩113,757, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Shanghai by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CNY 160 per day. Limited spots are available.

What time is check-in at Crowne Plaza Hotel Shanghai by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Shanghai by IHG?

Check-out is at noon.

Where is Crowne Plaza Hotel Shanghai by IHG located?

Located in Xuhui, this luxury hotel is 0.8 mi (1.3 km) from Xujiahui Shopping District and within 3 mi (5 km) of Zhongshan Park and Jing'an Temple. People's Square and Xintiandi Style Shopping Centre are also within 6 mi (10 km). Jiao Tong University Station is only a 2-minute walk and Library Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 110 out of 262 reviews
Rating 8 - Good. 98 out of 262 reviews
Rating 6 - Okay. 39 out of 262 reviews
Rating 4 - Poor. 13 out of 262 reviews
Rating 2 - Terrible. 2 out of 262 reviews

Reviews

Verified

8/10 Good

Li Qun

Liked: Cleanliness
Disliked: Amenities
Very Friendly House Keeping Staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in and check out. Just how I like it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Weisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Xuesen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful hotel. My second home. Very friendly guys and girls
Stayed 2 nights in Jun 2025
Verified

8/10 Good

acacia

Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

fang

Great location, great service
Stayed 1 night in Oct 2023
Verified

8/10 Good

XIMENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023
Verified

8/10 Good

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very nice! The room was spacious, fully stocked with supplies,and the employees were kind. It's recommended.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

YATMING

Liked: Cleanliness, staff & service
It is a hotel just good for short stay if one does not have need for quality dining. The breakfast offers a good variety but nothing particularly tempting.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024
Verified

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

millie

Liked: Cleanliness
Hotel was good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023
Verified

6/10 Okay

Martin

Disliked: Cleanliness, staff & service, room comfort
Good location. Hotel so so. Facilities poor. Bar closed early evening. Club room empty apart from a cool cabinet with 6 Cokes, 6 Sprites an a couple of bottles of beer. Breakfast and main restaurant a buffet which was a bun fight if you didn’t get there early they had run out of items. Staff pushing trolled around cleaning tables I have been in better canteens
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Leyi

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 15 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Emmie

Disliked: Cleanliness, property conditions & facilities
Stayed at this hotel 8 nights. The cleaning was not good and the room felt old. Overpriced food and drinks at the hotel. Only good thing was the gym and the personal was helpful.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

LEYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenity needs some upgrades
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Henrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Oct 2024