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Reviews of Jinjiang Metropolo Shanghai Xintiandi Hotel

3 out of 5
Jinjiang Metropolo Shanghai Xintiandi Hotel
123 Mengzi Road, Huangpu District, Shanghai, Shanghai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good quality
The location is perfect as it close to the MTR station. Besides, it is close to some famous points such as Xintiandi and Tianzifang. The hotel is very new and fashion. Room is clean, tidy and comfortable. Overall it is very good.
Stayed 2 nights in Nov 2019
Response from 预订部小姐姐 on Nov 19, 2019
So excited to hear your very highly comment, we'd like to meet you next time.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor. Clean rooms. Nice location. 711 within 4 mins walk
Stayed 3 nights in Oct 2019
Response from 预订部小姐姐 on Nov 5, 2019
Thanks for your so highly comment, you are welcomed next time.

10/10 Excellent

Chon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from 预订部小姐姐 on Oct 28, 2019
Very thanks for your so highly comment, looking forward to seeing you next time.

10/10 Excellent

Chris, Seattle, WA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service. Free water, quiet hotel, easy to get to 10 and 13 line. Close to a great mall and 2 great food courts. Also nearby is an amazing wonton stall, and a jianbing stall. I only have 3 gripes: (1) it takes like 3 minutes for the TV to turn on, (2) the lights automatically turn on when you walk past them, so if you go to the bathroom in the middle of the night, it auto turns on, then off, however if I go out for a run in the early AM, and then return home, when I close the front door, the lights turn on and the curtains open, which can be annoying if your partner/kid is still sleeping, (3) no gym.
Stayed 12 nights in Sep 2019
Response from 预订部小姐姐 on Oct 2, 2019
Thank you for your good advice, we will take action to avoid, anyway, you are welcomed next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient place
Great hotel for the price. Good service and location. Personnel is courteous and most speak enough English to serve you.
Stayed 4 nights in Jun 2019
Response from 预订部小姐姐 on Jun 30, 2019
We are so glad to see your very high comment, we will keep on our good service to make everyone satisfied, very hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Art Deco hotel, unsatisfactory service
The Art Deco of this remodeled hotel is unique but the service and food needs to be upgraded/ improved to parallel to the interior design. Otherwise, it is just like a woman in good fashion but without any character nor real beauty.
Stayed 7 nights in May 2019
Response from 预订部小姐姐 on Jun 12, 2019
Thanks for your coming, we will improve our food and our service, your advise is very important to us,thanks.

10/10 Excellent

JL, USA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from arrival to departure. The boutique hotel is tastefully decorated in the common areas as well as the room. Furnishings are modern and of good quality, for a local hotel chain especially which can be a hit and miss sometimes. Rooms are well-equipped with amenities you'd expect from a 5-star hotel! There isn't much of a view from the room I had, but could just be because the location is right off a popular main road, and just a short walk to the nearest metro station that is only a few stops to most of the prime sights in Shanghai. Location is superb with walkable dining options everywhere and even a starbucks down the road too. The only downside for me is the bed is on the harder/firmer side which can be typical of Chinese hotels' mattress but I've also stayed at many other hotels that offer a more comfortable sleep bedding-wise. Doesn't quite take away from the great stay I had though, will definitely consider staying again if the price remains right.
Stayed 1 night in May 2019
Response from 预订部小姐姐 on May 31, 2019
Thanks for your high comment, we will keep on our good service, hope to see you next time.

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from 预订部小姐姐 on May 3, 2019
Thanks for your high comment, we will keep on improving, hope to see you next time.

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Although that I booked non-smoking room, you can still smell someone smoking within the floor.
Stayed 17 nights in Mar 2019
Response from 预订部小姐姐 on Apr 25, 2019
I am so sorry and we will strengthen our hotel management.

10/10 Excellent

Huey Yng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable 3 week stay
Stayed 7 nights in Mar 2019
Response from 预订部小姐姐 on May 3, 2019
Thanks for your favourable comment, we will appreciate for your next coming.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from 预订部小姐姐 on Mar 29, 2019
谢谢您的好评，欢迎再次光临。

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice little hotel
Hotel is relatively new and condition was great. My order through Hotels.com wasn’t received at the hotel reception thus causing a long delay during check in.
Stayed 5 nights in Feb 2019
Response from Aaron zhu on Mar 13, 2019
Dear customer: We are so sorry for your bad experience. We have to improved our service skill as soon as possible. many thanks you choose our hotel and wish to see you again.

8/10 Good

YU CHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再次來訪
此次是商務旅行，此地交通方便，餐飲方便，住宿舒適，絕對會再選擇入住
Stayed 3 nights in Sep 2019
Response from 预订部小姐姐 on Jan 24, 2020
感谢您的点评，欢迎再次入住。

10/10 Excellent

hao-nung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適的飯店
環境舒適 熱水的溫度夠熱 週邊商店很多 交通便利
Stayed 3 nights in Dec 2019
Response from 预订部小姐姐 on Dec 21, 2019
很高兴看到您给我们的10分好评，欢迎经常来体验。

10/10 Excellent

Luc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pratique et confortable. Situé à proximité du métro, il permet d’aller partout rapidement et facilement. Petit déjeuner sous forme de buffet, très bien. Personnel à l’écoute et très serviable.
Stayed 3 nights in Dec 2019
Response from 预订部小姐姐 on Dec 13, 2019
Thanks for your so highly comment, looking forward to meeting you next time,

8/10 Good

KWOK HUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from 预订部小姐姐 on Nov 23, 2019
感谢您的评价，欢迎再次光临。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日系テレビも見れると良いです。
Stayed 2 nights in Nov 2019

10/10 Excellent

Staffan

Stayed 1 night in Nov 2019

6/10 Okay

Kuk Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
廁所最好安裝花妝鏡，方便女士們這樣會更貼心
Stayed 6 nights in Nov 2019
Response from 预订部小姐姐 on Nov 23, 2019
感谢您的提议，我们会尽量改进，期待您再次光临。

8/10 Good

YU SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 预订部小姐姐 on Oct 30, 2019
Thanks for your comment, hope to see you next time

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレがウォシュレットじゃないのはちょっと時代遅れ。タオル類がゴワゴワなのも残念です。
Stayed 2 nights in Oct 2019

8/10 Good

CFong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
由於剛剛重新返新、房間設施不錯. 燈控方面非常好、尤其是在洗手間. 因為是舊時代建築物, 隔音不錯、不會被噪音弄醒. 美中不足是枕頭太輭、不夠承托力
Stayed 1 night in Oct 2019
Response from 预订部小姐姐 on Oct 22, 2019
感谢您对我们酒店的好评，对于您提到的美中不足，我们会及时反馈，希望下次能给您带去更好的体验。

10/10 Excellent

Shih Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
佳評，下次至上海還會想入住。
房間小而美，內裝很新很時尚，跟照片一模一樣，隔音好，前台服務人員態度很親切的，因入住時剛好中秋佳節，飯店還提供了兩個小月餅，除了電梯稍嫌舊，走廊也有一點光線不足，其他的我都給佳評
Stayed 2 nights in Sep 2019
Response from 预订部小姐姐 on Oct 10, 2019
非常感谢您的10分佳评，您的良好体验是对我们酒店莫大的鼓励，期待您的再次光临。

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & friendly
Stayed 2 nights in Sep 2019
Response from 预订部小姐姐 on Sep 22, 2019
Glad to hear your so highly comment, we will keep on our nice service to you, you're so welcomed next time.

8/10 Good

Hoi Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from 预订部小姐姐 on Sep 20, 2019
thanks for your good comment, you are welcomed next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from 预订部小姐姐 on Sep 18, 2019
Thanks for your comment, it would be better if you can give us some advices.

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
交通方便，礦泉水無限量供應，房間門沒有緩衝，關門聲稍大。
Stayed 2 nights in Sep 2019
Response from 预订部小姐姐 on Oct 2, 2019
感谢您的宝贵建议，我们会积极反馈进行有效的改善。

10/10 Excellent

YI-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從住宿到餐廳都具專業服務水準之上的旅館
這是我第二次入住錦江都城體系的飯店，房間乾淨，設計風格細膩。交通便利，早餐多元而用心，服務人員親切而專業。
Stayed 3 nights in Aug 2019
Response from 预订部小姐姐 on Aug 21, 2019
看到您给的这么高的评价，我们实在是非常的感到，我们会一如既往的保持我们高水准的服务，使每位客户感到满意，温馨，期待您的再次光临。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from 预订部小姐姐 on Jun 8, 2019
thanks for your coming, hope to see you next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 预订部小姐姐 on Apr 29, 2019
Thanks for your high comment，we will always improve our service and environment, hope to see you next time.

8/10 Good

FUKYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2019年重新裝修，很美觀又整潔。 位置很好，馬當路地鐵站走5分鐘就到，行路上新天地只是20分鐘，附近有個小公園，又是在小區中，很多美食。
Stayed 3 nights in Apr 2019
Response from 预订部小姐姐 on May 5, 2019
您的评价让我们感到非常温馨，很高兴你住在这里感到开心，我们也会提高服务水平，让客户满意，欢迎您下次光临。

8/10 Good

HSIU-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from 预订部小姐姐 on Apr 25, 2019
Thanks for your comment, we will improve our hotel management, very hope to see you next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置很好，服务很棒，非要说点缺点，就是房间有点小，不过在寸土寸金的地段也可以理解
Stayed 2 nights in Mar 2019
Response from 预订部小姐姐 on Mar 27, 2019
谢谢您的理解，欢迎再次光临。

10/10 Excellent

Kichan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Aaron Zhu on Mar 13, 2019
Dear customer: We are many thanks for you staying our hotel. We will still keep our good service and hope to see you next time.