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The Bund Hotel

2.0 star property
Travelers can explore Shanghai's fascinating blend of historic charm and modern energy by day, then return to unwind in the hotel's rejuvenating sauna or steam room

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The Bund Hotel places guests at the heart of city life and relaxation. Enjoy the sauna, steam room, bar, and all-day restaurant. The property features an arcade/game room, business center, and easy access to People's Square and Nanjing Road Shopping District.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Bar

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About this property

The Bund Hotel

  • Hotel near Nanjing Road Shopping District
  • Near People's Square and Yu Garden, The Bund Hotel provides an arcade/game room, a bar, and a health club. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Guests can also expect to find a business center.
  • Other perks include:
    • Breakfast (surcharge), express check-out, and express check-in
    • A gift shop, massage treatment rooms, and an elevator
  • Room features
  • All 252 rooms have amenities such as high-speed internet.

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Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Where is The Bund Hotel located?

Located in Downtown Shanghai, this hotel is within a 10-minute walk of Old Chinese City, Nanjing Road Shopping District, and People's Square. The Bund and Yu Garden are also within 1 mi (2 km). Yuyuan Garden Station is only a 3-minute walk and East Nanjing Road Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 211 out of 872 reviews
Rating 8 - Good. 436 out of 872 reviews
Rating 6 - Okay. 172 out of 872 reviews
Rating 4 - Poor. 34 out of 872 reviews
Rating 2 - Terrible. 19 out of 872 reviews

Reviews

Verified

10/10 Excellent

Per Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in Shanghai

Perfect location - perfect service !
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
ホテルの客室はきれいで快適。しかしシャワーのドアの建て付けが悪い。 従業員の接客はお世辞にも褒めたものとは言い難い。
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
不差，價位合理，地點位於外灘附近，交通方便。
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Good location horrible hospitality

No effort from front desk to help or speak English. Waited about 20 minutes for them to acknowledge my presence. I understand if they were busy but they were standing speaking amongst themselves. Extremely poor English and not friendly. Not a great first impression on Shanghai. Would never stay again.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

場所がいいです

買い物、観光に徒歩圏内なので便利でした。 少し古いけど部屋は綺麗でとても広いのでいいですが、 暖房がききすぎなのがちょっと残念です。
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent experience

room was very nice. very clean. bed was very comfortable and spacious. location of the hotel very accessible to all tourist spot area. overall stay was excelleny. hotel staff esp reception and concierge were all very helpfull.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

ベルボーイに問題あり

出社で利用。 夜10時半ぐらいのチェックインでしたが、フロントスタッフが一人しかいなく、少々待たされる。ロケーションは人民広場と南京東路の間に位置し、外難へも徒歩圏内なので、便利ではあるが、駅から歩くにはどちらも微妙な距離。ホテルスタッフは愛敬は無いが総じてテキパキとした対応。 ただし、ベルボーイに問題あり。 チェックアウト後、預けていた荷物を受け取ると空港へ向かうならタクシーを手配しようかと声を掛けられた。親切だなと思ったが自分は龍陽路駅までタクシーで行き、Maglev(リニアモーターカー)で空港へ行きたいと伝えると、龍陽路駅は工事中でクローズされていると、しつこくタクシーを勧められた。怪しかったのでその場は断り龍陽路駅に向かったが、駅もMaglevも全く問題無く運行していた。おそらくタクシーの運転手から手数料でももらっているんだろうが、危うく騙されるところだった。この様な従業員がいるホテルには2度と泊まることは無い。
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great

good location, good facilities, helpful staff, need more improvements
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena ubicación por un excelente precio

este es un hotel a un precio muy razonable y se encuentra muy bien ubicado
Stayed 4 nights in Nov 2017
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Very old hotel

Poor reception. Very slow. Need 2 person to check out 1 guest. During check-in, the receptionists were talking bad about my group in Chinese language thinking that we do not understand the language. They got a shock when I start to speak in Chinese.
Stayed 3 nights in Nov 2017
Verified

8/10 Good

Nobuhiro

Liked: Room comfort

南京东路，人民广场の2駅利用可のコスパ良ホテル

出張で5泊しました。 観光でもビジネスでもショッピングにも便利な主要駅（南京东路，人民广场）が近く、外滩も徒歩圏内（7-10分くらい）です。 この立地とまずまずの設備で、この宿泊価格なら貴重に思います。 掃除が適当な日もありましたが、水やインスタントコーヒー、バスアメニティの補充は毎日きっちりしてくれます。 ドライヤー、ズボンプレッサー（部屋による）、バスタブが付いているので、十分かと。 3Fにロシアレストランがあり、夜はロシア人の出入りも多いです。 フロント、ベルサービスには大体常時人がいて、セキュリティ面もOKかと思います。 朝食バイキングは当日申込で88CNY。まずまず。 4-6Fの部屋は4Fでエレベーターの乗り換えがあり少し不便です。 コンビニは1Fロビーを外に出て直ぐ右に併設。 近所にはお粥屋や麺屋も有るので、まあ困らない。 全体的には立地・設備を鑑みコスパが良いホテルとして満足しています。
Stayed 5 nights in Nov 2017
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD SHANGHAI HOTEL IN CENTRAL BUND LOCATION

Was here for just under 24 hours and I had a good stay. LOCATION is solid. It's in The Bund (obviously, as you can tell by the name) and has some good restaurants nearby. Also a close walk to either Yu Gardens, or Nanjing Road, or Huangpu River and the iconic Shanghai skyline, etc. PREMISES are decent, what you'd expect of a 3/4-star hotel. Not the Waldorf Astoria by any means, but you get the sense you're in a nice place. They've got a good little lobby bar, as well as a restaurant. PRICE was reasonable. Again, what you'd expect of a 3/4-star hotel. I was satisfied. ROOMS are good. A little old fashioned but they are clean, have a TV, good lighting and what have you. Just wish the water in the shower was warmer. I'm not a complainer, but it was frigid, period. STAFF was okay. Maybe it was a language barrier, but I received something of a cold vibe upon check-in and check-out. Nothing that soured my stay, however. Or that affects my rating. Just an observation. Overall, if I find myself back in Shanghai and in the same price range, I would come back.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Ideale locatie

Meer dan gemiddeld hotel, op een prima locatie en een ideale basis voor sightseeing, shopping en vertier. Behulpzame mensen bij de conciërge en een gezellige donkere bar.
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Mingming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in shanghai

It was nice two days in Shanghai, The Bund Hotel is close to many thing which I like to see, great location, Nice , comfortable bed, The only thing I don’t like is the greasy food smell on the floors which have restaurants (1-4th floors), Overall it’s great for few days stay.
Stayed 2 nights in Nov 2017
Verified

8/10 Good

yongwoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

번드호텔 평^^

대체로 깨끗하고 도심에 가까이 위치하지만 조용해서 좋았어요.지하철과 거리가 좀 멀어(악10분) 좀 불편 했지만 만족한 숙박이었습니다
Stayed 2 nights in Nov 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended-book elsewhere if same price

Leaving this feedback to help others. Will try to be as objective as I can, as many of the reviews leave you confused over what to do. 1. Got to hotel and had to ask for help with luggage, no one was outside 2. Hardly anyone spoke English, even to some extent-they would just look at you and smile and not follow-up on a question 3. Room was horrible-carpets smelled from mildew, bed was unexpectedly hard with a cushion 1 in thick! 4. Plumbing was horrible-sink, toilet, and shower all clogged up - no joke! Maintenance had to come and fix it 5. No mini-bar provided. When we got in, our refrigerator was broken and they had to come and replace it. 6. National Geographic was the only English channel, so was excited about that, as other hotels do not offer any English channels), but TV only worked for 1 night. 7. Breakfast options were sub-par, no one spoke a bit of English, complained to the maitre d' and the following day he said that his staff would be undergoing English training. Surprisingly, in a country known for their excellent tea, this hotel serves Lipton tea and unabashedly leaves the tea bag in the carafe; some of the things on the table (syrup container, etc were crusty/dirty-needs to be cleaned 8. To top it all off, we made a couple of local calls for tours and were charged $0.25 (USD) per call 9. The safe was not locked down to anything, so it could easily be removed from the room-I decided to carry my valuable items w/ me. Locks were hard to work
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room

This is the second time I stayed in this hotel. They upgraded us to a suite, The room was really large. A minor problem would be the toilet flush was not that powerful. Also the sound proof needs some enhancements as the adjacent construction site seems to be working 24hrs which was somewhat annoying.
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nie mehr

Das Hotel hat seine gute Zeit hinter sich. Unter klein und muffig.
Stayed 4 nights in Oct 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad hotel management and unhelpful staffs

a bad attitude of front desk manager and sales manager here. and an absolute shame
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Staff & service
+ nähe zur Metro + nähe zur Einkaufstraße Nanjing Rad + Zimmer sauber - aktuell Lärm von Baustelle von Renovierung des Nebengebäudes sehr Laut (von ca. 7 bis ca. 21 uhr)
Stayed 5 nights in Oct 2017
Verified

6/10 Okay

SG

Liked: Cleanliness, room comfort

古くてご飯は美味しくないが清潔感のある悪くないホテル

仕事で宿泊。値段はあまり高くなく、ルームサービスも困らない程度にはある。ルームサービスの朝食はアメリカンでも80元以内で収まるのでそこまで高くない。夕食もロビーラウンジでハンバーガーやピザであれば、80元ぐらいでホテルとしては比較的リーズナブル。ただし上海全般に言えるが味は期待できない。ロケーションは上海の繁華街にあり、部屋も綺麗にそぅされているわりに安く収まるので悪くない。 ただそのわりに英語が通じるスタッフが少なく、受付の対応も時間がかかりすぎるのかやたらに待たされた。英語が通じなくてもホテル側はなんとかしようというスタンスはあるのでそれなりになんとかなる。 よって非常にいいかということはないが予算を抑えつつそれなりにのサービスを求めるのであれば悪いホテルではない。
Stayed 3 nights in Oct 2017
Verified

6/10 Okay

hyejin

Liked: Room comfort
Disliked: Cleanliness, staff & service

위치는 만족해요

난징동루와 와이탄이 가깝고 주변에 편위점도 많아 위치는 좋았습니다 시설은 좋았지만 청결상태가 매우 좋지 않았습니다 조식도 별로였어요 기본적인 영어도 못하는 직원이 대부분이지만 영어가능한 직원 한명이 상시 대기중이였어요
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

good location, old amentities

well equipped, bit amenities a bit old. The adjacent bldg is being renovated, so a bit noisy during day time, friendly and helpful staffs
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour correct

Chambre spacieuse, bien équipée. Service de chambre convenable. Un peu de bruit pendant les journées du à des travaux dans immeuble voisin.
Stayed 20 nights in Sep 2017
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

was near bundn river abt 20 min walk

It was a good hotel very centric,neat clean,
Stayed 2 nights in Sep 2017