Shenzhen Baoan International Airport, Bao'an District, Shenzhen, Guangdong
이용 후기
9.2
매우 훌륭해요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 152개 이용 후기 중 104개" "
10 - 훌륭해요
104
평점 8 - 좋아요. 152개 이용 후기 중 37개" "
8 - 좋아요
37
평점 6 - 괜찮아요. 152개 이용 후기 중 4개" "
6 - 괜찮아요
4
평점 4 - 별로예요. 152개 이용 후기 중 4개" "
4 - 별로예요
4
평점 2 - 너무 별로예요. 152개 이용 후기 중 3개" "
2 - 너무 별로예요
3
9.6/10
청결 상태
9.2/10
직원 및 서비스
9.2/10
편의 시설/서비스
9.2/10
숙박 시설 상태 및 시설
9.2/10
친환경
이용 후기
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2023년 11월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel to use traffic
I arrived at the hotel by walking from the airport.(about 5min.)
very easy to use the Metro.
You can hear the sound of airplanes taking off and landing in this hotel at night.
실제 이용하신 고객
2023년 10월에 4박 숙박함
답변 제공: 市场传讯部 님, 2023년 11월 14일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Dear Traveler,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 - 훌륭해요
실제 이용하신 고객
2019년 1월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2018년 11월에 2박 숙박함
답변 제공: Vivian Su 님, 2019년 6월 13일
Dear Traveler,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 - 훌륭해요
실제 이용하신 고객
2019년 1월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔 이용 경험을 하게 해주는 모든 게 만족스러운 호텔입니다.
공항 이용 시 이용하거나 교통편이 가장 좋은 공항이니만큼 시내 출장 시 이용해도 불편함 없이 아주 좋습니다.
실제 이용하신 고객
2019년 1월에 1박 숙박함
답변 제공: Vivian Su 님, 2019년 6월 13일
Dear Traveler,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
8/10 - 좋아요
실제 이용하신 고객
2018년 12월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2018년 12월에 1박 숙박함
답변 제공: Vivian Su 님, 2019년 6월 13일
Dear Traveler,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 - 훌륭해요
실제 이용하신 고객
2018년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭합니다.
다만 차를소유하고 길을 찾기에는 복잡합니다.
그 이유하나 말고는 모든게 완벽합니다.
실제 이용하신 고객
2018년 12월에 1박 숙박함
답변 제공: Vivian Su 님, 2019년 6월 13일
Dear Happy Guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.
Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away.
I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
2/10 - 너무 별로예요
실제 이용하신 고객
2018년 6월 14일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 매우가까움 공황과 걸어서 연결됨
적극추천 이용해보시면 후회안함..
접근성 청결 특히 조식이 매우 잘나옵니다
공항옆이라 연결 통로로 걸어서 10분정도 입니다.
호텔 청결 직원친절 모두 좋아요 좋은 경험이 되실거에요...
실제 이용하신 고객
2018년 6월에 1박 숙박함
답변 제공: Vivian Su 님, 2019년 6월 12일
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to you in Shenzhen again.
10/10 - 훌륭해요
HUAFENG
2024년 5월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
HUAFENG
2024년 5월에 1박 숙박함
답변 제공: 市场传讯部 님, 2024년 5월 21일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 - 훌륭해요
Joyce
가족 여행
2024년 5월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location and easy access to the airport
Joyce
2024년 4월에 1박 숙박함
답변 제공: 市场传讯部 님, 2024년 5월 6일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 - 훌륭해요
Lilin
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close the airport terminals. Lots of breakfast options.
Lilin
2024년 2월에 1박 숙박함
답변 제공: 市场传讯部 님, 2024년 3월 8일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Hôtel qui est collé à l’aéroport: 3 minutes à pied pour rejoindre les terminaux de départ ou d’arrivée. Le top!
Établissement récent et magnifique.
dominique
2024년 1월에 1박 숙박함
답변 제공: 市场传讯部 님, 2024년 1월 26일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Accessible from the airport. The room is nice and clean
Elaine
2023년 11월에 1박 숙박함
답변 제공: 市场传讯部 님, 2024년 1월 8일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Quick walk into airport. Can’t beat the convenience of airport access. Great breakfast as well.
Jacob
2023년 9월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 10월 7일
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 - 훌륭해요
Alysha
연인과의 여행
2023년 10월 3일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. The closeness to the airport is so convenient. The staff are very friendly and helpful.
Alysha
2023년 10월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 10월 7일
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
I moved out to this hotel due to an incoming Typhoon. The hotel was on lock down, the airport closed however the staff was very accommodating, made sure all guests were well cared for, kept room service operating around the clock.
Hotel is very clean, staff could not be more friendly and accommodating.
I will most certainly be staying here on future trips to Shenzhen.
Earl
2023년 9월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 9월 8일
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
Parfait, Pro, Confort, Propre, Pratique. L'hôtel est lié à l'aéroport de Shenzhen pas besoin de prendre de transport si vous avez une nuit de transition avant de reprendre un vol le lendemain, je recommande.
Rémy
2023년 6월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 9월 2일
Dear guest, thank you for taking the time out of your busy schedule to make comments, so that we can witness our perfect transformation together. Looking forward to meeting you again, we have agreed not to part or see you again
10/10 - 훌륭해요
Wai
연인과의 여행
2023년 6월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After a late night flight, walked to Exit 16, lift to 3rd floor and you have arrived at the hotel. Room sound proof was very good and managed to catch a good night sleep. The hotel provided an excellent view of flight landing from the window and I enjoyed watching whilst having a cup of morning coffee by the sofa
Wai
2023년 6월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 7월 6일
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your recent stay with us. We are glad that you found our hotel conveniently located and that you enjoyed the soundproofing in your room, allowing you to have a good night's sleep after your late night flight. It is also wonderful to hear that you appreciated the excellent view of the flight landing from your window and that you were able to relax and enjoy it while sipping your morning coffee by the sofa. Our team takes great pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. We are thrilled that we were able to meet your expectations and make your stay memorable. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 - 훌륭해요
Ursula
2023년 6월 14일
Ursula
2023년 6월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 7월 6일
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 - 훌륭해요
Bruno
2023년 5월 11일
Bruno
2023년 5월에 1박 숙박함
답변 제공: 市场传讯部 님, 2023년 7월 6일
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
Dear Guest. We really appreciate that you stayed with us recently but we are very sorry you encountered some problems. Our team have discussed this and will ensure these things do not happen again. We look forward to you returning in the future and you experiencing a much more enjoyable stay.
This location is inside the airport and it's super convenient if you are travelling by plane. However, there was a major cleanliness issue with the room. The sink was filled with dirty water and disgusting things. With the amount paid for the room, I don't think this is acceptable at all.
With this being said, I did give this feedback to the front desk, the staff was really nice and tried to see if there are things they can do to compensate.
Shan
2022년 11월에 1박 숙박함
답변 제공: MarCom 님, 2022년 11월 30일
Dear Guest. Thank you for your review and for choosing Hyatt Regency Shenzhen Airport. We are very sorry you encountered some problems. Our team have discussed this and will ensure these things do not happen again. We are constantly working to improve service, so comments like yours are always gratefully received. We look forward to you returning in the future and you experiencing a much more enjoyable stay.