Search Cottages in Shepherd

"Pool was too cold Our room smelled like gym socks The breakfast lacked "

"I stayed here back in January, I booked a room with an accessible tub and was placed in a suite with a shower. After the initial complaint they moved my family up a floor to a room with a tub. The hardware from the faucet had water spraying all over the bathroom, which I wasn’t impressed about given it was a new property. I needed this tub given I was postpartum and healing, this was specifically the reason why I booked to begin with. I was in tears at this point and the tub itself was dirty and had human hair in it. It made me feel worthless in my time of need that they couldn’t give me a functional, clean room in one of the newest hotels in Midland. After another time complaining, the girl at the desk offered points towards my next stay. I don’t know anything about how that would have came to my credit. To this day I still feel robbed and cheated of what should have been a healing experience for me, and it was never made right by management. I hope that anyone who thinks of staying here takes their hard earned money to someone more accommodating and actually cares about their guests and their needs."

"K"

"ok for 1 night"

"I was pleasantly surprised with this hotel. Great breakfast area and plenty of spaces to gather as a group. Rooms were clean and bathroom was very nice. I would definitely stay here again."

"The room was great. For the location, I expected lower prices and a much better breakfast. We pretty much had rubber eggs."

"Did not participate.."

"Staff was very friendly. Rooms were large and very clean, but the mattresses were a little firm for our comfort. The menu for food was small but everything we had was very good. I guess I don't stay in hotels much any more but I was a little perturbed when they wanted to charge me $5/day for wifi, and there was no housekeeping service. Maybe there would have been if we had been staying more than 2 nights - I don't know and no one on staff mentioned it at check-in. I guess I'm kind of tired of paying premium price and then getting nickeled and dimed for every little thing. I canceled my next stay and got an airbnb with 2 bedrooms and wifi for less money. I really don't see the advantage of staying at a hotel any more."

"It was ok. Clean. But outdated. Very limited breakfast, put it away early. Broken vending machine- but ok for the price. "