야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

앙코르 센추리 리조트 앤드 스파 여행 후기

4.5 out of 5
앙코르 센추리 리조트 앤드 스파
Komay Road, Svay Dangkhum, Siem Reap

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 61개 이용 후기 중 35개" "
평점 8 - 좋아요. 61개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 61개 이용 후기 중 7개" "
평점 4 - 별로예요. 61개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 61개 이용 후기 중 2개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

JAEHONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
할인된 가격으로 잘 이용했습니다. 호텔규모도 크고 관리도 잘되어 있습니다. 직원들은 교육이 잘되어 있고 친절합니다. 수영장도 괜찮습니다.
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

hojun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족했습니다.
럭키몰은 걸어서 3~5분 반경에 있고 펍거리는 10분정도 거리에 있네요. 시설도 깨끗하고 잘 지냈습니다. 직원들도 친절하고요. 조식은 그럭저럭. 수영장도 좋고요
2017년 12월에 3박 숙박함
답변 제공: Pov Phalla 님, 2017년 12월 15일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience may cause to you during your stay at our resort. We look forward to welcome you again in the near future. Best Regards, Angkor Century Resort & Spa Team

8/10 - 좋아요

hojun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔위치는 시내 근처이기 때문에 좋았습니다. 스파위치는 잘 모르겠고 이용은 가능하다고 하였으나 찾기는 힘들었습니다. 조식은 계란말이가 맛이 있었네요.
답변 제공: Pov Phalla 님, 2017년 12월 13일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience may cause to you during your stay at our resort. We look forward to welcome you again in the near future. Best Regards, Angkor Century Resort & Spa Team

8/10 - 좋아요

yumi 님, 서울시

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전망좋은방 굿뜨
방도 크고 전망도 좋고 다 좋았으나 조식 음식 종류가 그리.많지 않아 아쉬웠습니다 야외 계란후라이와 쌀국수 맛은 굿이였어여 완전 맛있게.잘먹었습니다 위취는 번허가 바로 옆이라 툭툭이 타고 다니기 편했습니다
답변 제공: General Manager 님, 2016년 12월 17일
Thank for your feed back. We already looked into it and make improvement. Hopefully, your next trip will be the best you ever get. Best regards, Asst.e-commerce manager

8/10 - 좋아요

Line

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Dejligt ophold
Dejligt ophold på et hotel jeg også besøgte for 4 år siden. Dog har Covid-19 sat sine spor og hotellet var næsten kun lige genåbnet, med begrænset service ifht at morgenmadsbuffet ikke længere fandtes, pool området så lidt lukket ud og vi virkede som de eneste gæster. Håber gæsterne vender tilbage til Siem Reap og dette hotel som er et dejligt ophold
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Jane

2023년 2월에 3박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2023년 2월 22일
Dear Jane, Thank you so much for your valued feedback! We truly appreciated and sorry for any inconvenience may cause during you stay with us, we really hope to see you again in the future.

10/10 - 훌륭해요

Sukhchain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautifully clean and bedrooms are very large. Swimming pool and garden is excellent.
답변 제공: Angkor Century Management 님, 2022년 12월 27일
Dear Sukhchain,Thank you very much for your time to write us the best review and we are very happy to hear that you did enjoy with our hotel facilities and wish you have a nice trip and enjoy your next holiday destination and we hope we will have chance to serve you in the nearest future.Best regards,Angkor Century Resort & Spa Team.

10/10 - 훌륭해요

Kino 님, Hyogo japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
日本語が話せるスタッフの方がとても親切でした。 一人旅行だったからかとても気にかけてくださってよく話しかけていただきました。 また、お部屋もとても広くて過ごしやすかったです。 お風呂もバスタブがありお湯もしっかり出るので困ることがありませんでした。、
2020년 2월에 2박 숙박함

8/10 - 좋아요

Monchai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay Overall
Service was amazing especially the front desk named Meng Houy. He was very helpful since day one we visited there. The downside is breakfast. There is not much selection for breakfast buffet.
2020년 2월에 3박 숙박함
답변 제공: SAM 님, 2020년 2월 12일
Dear Monchai, We would like to express our sincere thanks for staying with us, and taking your valuable time to review, we really appreciate it. We are happy to know that you have enjoyed your stay especially with friendly and helpful staff Meng Houy. Thank you for your suggestion on Breakfast, we will discuss among our teams and make an improvement. By the way, guests can order the food beside the food display at the food counter for free. We look forward to welcoming you back to Siem Reap! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 4박 숙박함
답변 제공: SAM 님, 2020년 1월 23일
Dear Sir/Madam, Thank you for staying with us and taking your valuable time to review us on Expedia.com, we really appreciate it. We look forward to welcoming you back. Have a nice day. Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
フロントでしたリクエストに対し、対応可能か不可能か追って連絡すると言われ、部屋に戻るも返事なし。 フロントスタッフによって言うことが異なり、リクエスト内容の共有もされていない。
2019년 12월에 3박 숙박함
답변 제공: SAM 님, 2020년 1월 24일
Dear Sir/Madam, We truly sorry for our team to miss the communication about your request. We will give more training to them. Thank you for raising this up. May we know your name or booking reference, please? Thank you, Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: SAM 님, 2020년 1월 2일
Dear Anonymous, Thank you so much for your review, we really appreciate it. We wish you a Happy New Year 2020! Best regards, Sambo CHHIN Marketing and Communications Manager

8/10 - 좋아요

Kazue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10 minutes by tuk-tuk to Angkor Wat !!
We stayed for 4 nights here. the pool was clean and beautiful as the photo. We were happy that the staff always greeted us with a smile. We had delicious noodles and omelets every morning, Of course, there are many other choices. It's a bit far from the bustling area, we always used a tuk-tuk and no problem. We'll sure to stay at this hotel next visit.
2019년 12월에 4박 숙박함
답변 제공: SAM 님, 2019년 12월 24일
Dear Kazue, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere honor from the deepest of our heart to thank you to you for staying us. And thank you so much for talking your valuable time to review us on Hotels.com in details. We are more than happy to know that you enjoyed with our services, the pool and food. We are looking forward to welcoming you back to Angkor Century Resort and Spa. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

6/10 - 괜찮아요

SUIN

2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, great breakfast, very friendly staff
2019년 12월에 4박 숙박함
답변 제공: SAM 님, 2019년 12월 24일
Dear Anonymous, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere honor from the deepest of our heart to thank you to you for staying us. And thank you so much for talking your valuable time to review us on Hotels.com in details. We are more than happy to know that you enjoyed with the hotel services, the breakfast as well as the hotel location. We are looking forward to welcoming you back to Angkor Century Resort and Spa. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

Tiina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Loved it. The hotel were on a great spot to go see the ancient ruins of Angkor. The hotel were beautiful and the staff very friendly and helpful.
2019년 11월에 2박 숙박함
답변 제공: SAM 님, 2019년 12월 24일
Dear Tiina, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere honor to thank you to you for staying us. And thank you so much for talking your valuable time to review us on Hotels.com in details on how much you loved and enjoyed hotel, and the service provided. We look forward to welcoming you back to Angkor Century Resort and Spa. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: SAM 님, 2019년 12월 25일
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: SAM 님, 2019년 12월 25일
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: SAM 님, 2019년 12월 25일
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 5박 숙박함
답변 제공: SAM 님, 2019년 12월 25일
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

Jay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop looking and stay here
Wonderful hotel with top notch service. Very clean all throughout. Great breakfast. Pool is an oasis. Massage excellent. Very pleased with our stay. Will definitely stay here again. Employees are the best in the business.
2019년 11월에 2박 숙박함
답변 제공: SAM 님, 2019년 12월 25일
Dear Jay, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere thanks to you for choosing Angkor Century Resort and Spa as your accommodation, and thank you for talking your valuable time to review us on Trip Advisor on how much you have delighted and enjoyed with the hotel service, breakfast, and massage service. We are so happy to see this review. We look forward to welcoming you back to Angkor Century Resort and Spa in the next future. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect for both temple visiting and close enough to walk to modern store to get anything you may have forgotten to bring. The hotel itself had top notch staff who were helpful and attentive in every way. The pool was large, clean, just like in the photo. It had transportation readily available, both air conditioned car/van and tuk tuk service. The rooms facing the pool are all quiet at night and very comfortable.
2019년 11월에 3박 숙박함
답변 제공: SAM 님, 2019년 12월 25일
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
Great service. Good breakfast. Quiet. Would stay again
2019년 10월에 12박 숙박함
답변 제공: SAM 님, 2019년 12월 24일
Dear Anonymous, Thank you for your review. We really appreciate it

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed for 2 weeks over a mission trip. Everyone was very nice and accommodating! Would stay again.
2019년 10월에 12박 숙박함
답변 제공: SAM 님, 2019년 12월 24일
Dear Anonymous, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere thanks to you for staying us, and talking your valuable time to review us on Hotels.com. We are more than happy to see it. We look forward to welcoming you back to Angkor Century Resort and Spa in the next future. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

PON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location is excellent. It’s near the center of city. And There is not noisy.
2019년 10월에 4박 숙박함
답변 제공: SAM 님, 2019년 12월 24일
Dear Pon, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere thanks to you for staying us, and talking your valuable time to review us on Expedia. We are more than happy to see it. We look forward to welcoming you back to Angkor Century Resort and Spa in the next future. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 - 훌륭해요

Sila 님, London, UK (but born in Phnom Penh, Cambodia)

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second time in this hotel. very safe area, close to most aminities. Jog every morning to Angkor Wat + Bayon (you have to do it, to experience the real beauty of Angkor with your own feet). Hotel staff as always friendly, courteous and helpful. We will probably only use this hotel whenever in Siem Reap. Sila and family
2019년 10월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフさんが親切でした。日本語対応の方々は特によく声をかけて下さいました。
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함

10/10 - 훌륭해요

MAYUKOSATO 님, 大阪

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
接客して頂いたスタッフの方々皆さんとても優しくて、心強かったです。今後行く機会があればまた行きたいです。
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

Line

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel - highly recommendable
I had an absolutely wonderful stay at Angkor Century resort. The hotel was beautiful, with very nice spacious rooms. Always clean. A absolutely friendly staff, and a great breakfast selection. I can highly recommend to stay here
2019년 7월에 2박 숙박함

8/10 - 좋아요

Wan Gee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well done, Angkor Century!
After my first (bad) experience, the manager personally had a talk with me and took measures to improve on areas such as cleanliness and F&B. A free room upgrade was given as a show of goodwill and the manager personally checked that it was cleaned properly before moving us. After the move, we had no more issues with the stranger (not housekeeping!) who repeatedly tried to break into our room at all hours of the day. A free hour-long massage was also offered as a form of apology while the food at breakfast was no longer stale. We appreciate the effort put into improving our stay and really want to commend them on their service. There were several power cuts during the last two nights but I guess that's inevitable in such a large compound. I'm glad to see improvements and would recommend this hotel based on service and hospitality, and their willingness to rectify problems. Full marks for the management team!
2019년 7월에 4박 숙박함

6/10 - 괜찮아요

Wan Gee

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Time to up your game, Century!!
The reception and restaurant waiting staff were great, but the housekeeping staff and kitchen staff really took the term unprofessional to a new level. The first day, I asked for new sheets and towels because the "new" sheets on my bed were stained with what looked like blood or ketchup while the pillow cases had yellowish stains on them. The towels in my bathroom had black stains on them as well. THEN, the staff informed me that they had "run out of handtowels" and so I had to do without until they could find some for me. Really?? Such a large hotel and you guys ran out of handtowels? Anyway, I asked for no housekeeping the next day. Then, the next time I asked for housekeeping (yesterday), I discovered at night when I was getting ready for bed that the bedsheets were not properly laid! There was at least 5cm of uncovered mattress at the lower part of the bed, which was not discovered until we turned down the blankets before bed. So at midnight, we had to push the bed out, tugged out and re-laid the sheets outselves. Next, breakfast was a strange affair for the past 6 mornings. The food on the menu was often served "incomplete" (i.e. sunny-side set came without the bacon, sausages etc. that was included on the menu) while buffet food was often stale (i.e. stonehard pancakes this morning, rancid pineapples yesterday, smelly cucumbers couple days back etc.) This is without a doubt the worst 5* experience we've had. Sadly, we've 2 separate bookings so we're stuck till 20th.
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 7월에 2박 숙박함
답변 제공: Kimchhai 님, 2019년 7월 16일
Dear Valued Guest, Thanks for reviewing us. On behalf of the entire team, I am so delighted that you had the wonderful experience during stay with us. With cares and sincere regards, Century Team

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 3박 숙박함
답변 제공: Management Team 님, 2019년 5월 8일
Dear Valued Guest, Thank you so much for reviewing us. Regarding the comment, I would kindly bring it up to share within the team here accordingly. Hopefully, you will choose us once you come to visit the ancient city of Siem Reap again in the future. Best regards, Management Team

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean, good services, friendly staff, good and large rooms
2019년 4월에 4박 숙박함
답변 제공: Management Team 님, 2019년 5월 3일
Dear Valued Guest, Warmest greeting from Angkor Century Resort & Spa! Thank you so much for reviewing us. On behalf of the entire team, I am really delighted that you had the wonderful experience during stay with us, especially the recommendation regarding our staff, service, and all things here. In addition, I will bring up your feedback to share within team accordingly. Lastly, I do hope that you will definitely choose us once you come to visit the ancient city of Siem Reap again in the future. With cares and sincere regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at the Angkor Century was excellent. I stayed with them upon my arrival in Cambodia. Then the second weekend, I chose to return to Angkor Century for their great services and welcoming atmosphere. The front desk has been incredibly nice and was very helpful in advice on what to do in the city. The breakfast was better than I expected. In-room dining was great as well. Angkor Century is highly recommended for your stay in Cambodia.
2019년 4월에 2박 숙박함
답변 제공: Kimchhai CHEA 님, 2019년 4월 27일
Dear Valued Guest, Warmest greeting from Angkor Century Resort & Spa! Thank you so much for reviewing us. On behalf of the team, I am really delighted that you had the wonderful stay during the trip to Siem Reap, Cambodia, especially the recommendation to our service, staff and all things you experienced here. In addition, I will bring up your comment to share within team accordingly. Lastly, I do hope that you will kindly choose us once you come to visit here again. With cares and sincere regards,

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two night stay.
Fantastic two night stay here. The hotel staff are extremely helpful answering any queries promptly. The breakfast was great with a good choice. The bar meals are also excellent. It has a lovely large outdoor pool and there is a separate spa. It is conveniently located to Ankgor Wat and other temples, with the muesum in walking distance.
2019년 4월에 2박 숙박함
답변 제공: Kimchhai CHEA 님, 2019년 4월 21일
Dear Valued Guest, Warmest greeting from Angkor Century Resort & Spa! Thank you so much for reviewing us. On behalf of the entire team, I am really delighted that you had the wonderful experience during stay with us, especially the recommendation to our staff, service, and all things here. In addition, I will bring up your comment to share within the team. Hopefully, you will kindly choose us once you come to visit the ancient city of Siem Reap again in the future. With cares and sincere regards, Kimchhai CHEA Revenue Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. Helpful with setting up transportation. Clean rooms.
2019년 4월에 1박 숙박함
답변 제공: Kimchhai CHEA 님, 2019년 4월 9일
Dear Valued Guest, Thank you so much for reviewing us. On behalf of the entire team, I am really delighted that you had the wonderful experience during stay with us, especially the recommendation to our service, staff and all things here. In addition, I will bring up your comment to share within the team. Hopefully, you will kindly choose us once you come to visit the ancient city of Siem Reap again. With cares and sincere regards, Management Team

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
泳池靚景可惜房間殘舊
被相片泳池靚景吸引, 所以連住5晚, check in 後比234號房我, 走廊轉彎第一間, 一看到房內陳設就感覺似一間士多房, 傢俱殘舊, 門鎖生銹, 廁所門關不上, 電話冇聲, 露台門鎖壞, 可以用恐怖來形容, 後來我要求換房, 前枱換左隔離235號房比我, 雖然潔淨情況比較好少少, 但係門鎖傢俱情況都是一樣, 後來又發覺電視只有雪花, 又要call room service維修, 算吧！再換都不會好得去邊, 真係後悔, 每日執房就只鋪平床單, 沒有更換, 簡簡單清潔一下廁所枱面, 毛巾放不足夠, 連拖鞋著到第3日已經污穢了都不更換, 要我掉進垃圾桶內給她看到才更換, 住了5日得出總結是絶對絶對不值得推介, 連2 星級都不如。
2019년 1월에 5박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2019년 2월 2일
您好! 首先非常感谢你留在我们身边。 代表吴哥世纪酒店, 我们想感谢您对我们酒店的所有评论和反馈,对于您在我们度假酒店住宿期间造成的任何不便，我们深表歉意。 我们祝你有美好的一天，并期待在不久的将来再次欢迎你。 最好的祝福， 吴哥世纪酒店团队

10/10 - 훌륭해요

Sila 님, London, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, quiet street, yet excellent central town location. Great staff, professional, respectful and family friendly (made friends with many members of staff). Folklore shows (including Apsara dance) on selected nights. The owner is a Khmer with a passionate streak to promote Khmer culture, help out locals with jobs and assist orphanages. Will definitely return.
2019년 1월에 3박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2019년 1월 30일
Dear Sila, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
We liked this hotel, very central, rooms were spacious and clean, beds were a little hard that’s the only complaint 😳. Pool area was great, staff friendly and helpful, tuc tuc drivers availability on the grounds at all times. Breakfast buffet was great. We would stay here again 😊😊.
2019년 1월에 3박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2019년 1월 21일
Dear Mary, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant hotel and hotel staff! Made my stay so much more enjoyable!
2018년 12월에 4박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2019년 1월 8일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2018년 12월 25일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 3박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2018년 11월 19일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 - 훌륭해요

じんさん

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
古いホテルではあるがメンテナンスされており、快適に過ごすことができた
予約がダブルだったが、事前メールでツインへの変更を連絡しました。 連絡がうまくいっておらず、ダブルへ案内。 その場で変更を申し入れ、空き部屋へ案内されたが、 プールサイドではなく、シティーサイドになった。 片道送迎がサービスだが問題なく、空港に迎えにきてもらった。 基本語が解るスタッフが居て助かった。 市街地に近いのでスーパーへ行くのも便利だった。 食事は毎日違っており、飽きが来なかった。
2018년 4월에 3박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2018년 5월 22일
初めまして。 シェムリアップのアンコールセンチュリーホテルの日本語チームスタッフのボレイと申します。 この度は当ホテルをご利用下さいまして、誠にありがとうございました。 また、嬉しいコメントを残して下さりありがとうございます。 お客様にご迷惑をおかけしましたことをお詫び申し上げます。 今後の改善につながるとのご意見をいただきたいと思います。 今後もお客様の声をもとに今後も努力してまいります。 私たちはすべてのお客様の使用スタッフを待っています。 今回はどうもありがとうございます。

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Angkor Century Resort & Spa 님, 2018년 5월 17일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 - 훌륭해요

Astrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Angkor Century Resort & Spa 님, 2018년 4월 11일
Dear Astrid, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

8/10 - 좋아요

Deli 님, 横浜市

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
良いホテル
ホテルが清潔で､部屋が広く､スタッフがフレンドリー。 また滞在したい｡ プールが快適です。 エアコンの音が夜に気になりました。
2018년 4월에 4박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2018년 4월 12일
初めまして。 シェムリアップのアンコールセンチュリーホテルの日本語チームスタッフのボレイと申します。 この度は当ホテルをご利用下さいまして、誠にありがとうございました。 また、嬉しいコメントを残して下さりありがとうございます。 お客様にご迷惑をおかけしましたことをお詫び申し上げます。 今後の改善につながるとのご意見をいただきたいと思います。 今後もお客様の声をもとに今後も努力してまいります。 私たちはすべてのお客様の使用スタッフを待っています。 今回はどうもありがとうございます。

8/10 - 좋아요

Jacky 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
近機場、附近有商店、商場、亦近夜市、酒吧街
好欣賞酒店內的食肆，尤其係自助式早餐，食物煩多，另外，酒店內嘅spa亦好有水準！ 本人樂意下次會再次入住，及介紹比朋友，
2018년 3월에 4박 숙박함
답변 제공: Angkor Century Resort & Spa 님, 2018년 3월 12일
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

4/10 - 별로예요

MASAHIRO

별로예요: 직원 및 서비스
ゆっくりくつろぐにはいいホテルです、プールも楽しめます。
今回は家族でのんびり過ごしたいということで、ちょっと繁華街からは離れるけど静かで家族で楽しめるプールがあるここに泊まりました。フロントは改装されて綺麗になってますが、客室の方はやや老朽化が目立ちます、部屋の金庫も壊れてました。それらを除けば、ビュッフェ形式の食事もあって、まあゆっくりできるいいホテルです。
답변 제공: Angkor Century Resort & Spa 님, 2018년 3월 1일
Dear Masahiro san, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team