룸, 킹사이즈침대 1개 | 필로우탑 침대, 객실 내 금고, 책상, 노트북 작업 공간

컴포트 인 서니베일 - 실리콘 밸리 여행 후기

2.5 out of 5
컴포트 인 서니베일 - 실리콘 밸리
940 W Weddell Dr, Sunnyvale, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 535개 이용 후기 중 185개" "
평점 8 - 좋아요. 535개 이용 후기 중 183개" "
평점 6 - 괜찮아요. 535개 이용 후기 중 86개" "
평점 4 - 별로예요. 535개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 535개 이용 후기 중 29개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Keeryong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Comfort Inn Sunnyvale 님, 2020년 3월 3일
Keeryong: Thank you so much for taking the time to leave us a PERFECT SCORE RATING of your stay with us! I’m glad to know that you had an excellent stay and you enjoyed your time with us. We take pride in providing outstanding service to all our guests and we're overjoyed to receive your compliments. We’d love to host you again for another stay. See you soon! Thanks again for choosing to stay with us, Bob P. Owner Comfort Inn Sunnyvale

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
조식은 Inn에서 나오는 수준에서 꽤 괜찮은 수준입니다. 호텔 조식이라고 볼수는 없습니다. 냉장고, 전자렌지가 있습니다. 샤워기가 수압이 매우 약하고 녹물이 나옵니다. 전반적인 시설은 괜찮은 편입니다.
2020년 1월에 5박 숙박함
답변 제공: Comfort Inn Sunnyvale 님, 2020년 3월 3일
Dear Valued Guest: Thank you so much for taking the time to share a nice review of your stay with us. From your review, it’s apparent that you had a wonderful time staying at our Comfort Inn hotel. We try really hard to cater to our guests’ needs in the best possible ways. I’ll make sure our maintenance staff has a look at the shower pressure in the rooms. We’d love to host you again! Thanks again for staying with us, Bob P. Owner Comfort Inn Sunnyvale

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소는 괜찮은데 주변에 식당없음
2018년 9월에 7박 숙박함

10/10 - 훌륭해요

Malaki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel I like my bed The shower Everything Thank you, I will recommend Comfort Inn to stay on all my trip to San Jose
2024년 4월에 1박 숙박함
답변 제공: Premal Parikh General Manage 님, 2024년 4월 16일
Dear Malaki,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel, especially the comfortable bed and shower. We appreciate your recommendation and look forward to welcoming you back on all your future trips to San Jose!Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

William

2024년 4월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 5월 2일
Dear William,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 4월 2일
Dear James,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Willie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly and helpful staff
2024년 3월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 3월 11일
Dear Willie,Thank you very much for giving your stay at the Comfort Inn Sunnyvale a PERFECT SCORE!  Your kind words directed towards our hard-working staff are much appreciated, and your feedback shall be communicated to them, undoubtedly brightening their day. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale, soon.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Roxzana Robertson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at the Comfort Inn was excellent. The hotel was clean, quiet, there was ample parking and the staff were friendly. It was very close to many places I wanted to go.
2024년 1월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 2월 16일
Dear Roxzana,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Comfort Inn Sunnyvale. We're thrilled to hear you enjoyed your stay. Cleanliness, tranquility, ample parking, and friendly staff are our priorities. We're delighted our location met your needs. We look forward to welcoming you back soon!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Marcela

Everything was great
2024년 1월에 2박 숙박함
답변 제공: Comfort Inn North Hollywood Management 님, 2024년 2월 2일
Dear Marcela,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn & Suites North Hollywood. We would love to host you again on your next visit to Comfort Inn & Suites North Hollywood. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Comfort Inn North Hollywood Management

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay to go to a game
2024년 1월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 1월 31일
Dear Michael,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2024년 1월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 1월 23일
Dear Anonymous,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Lino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast
2023년 12월에 5박 숙박함
답변 제공: Premal Parikh General Manager 님, 2024년 1월 3일
Dear Lino,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Basic but hot shower,clean bed hot breakfast
2023년 12월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 12월 12일
Dear Guest,Thank you for sharing your feedback about your recent stay.  We're glad to hear that you had a positive experience with a hot shower, a clean bed, and a hot breakfast.  Providing a comfortable and convenient stay is our priority, and we appreciate your recognition of these aspects.If there's anything specific you enjoyed or if there are ways we can make your next stay even better, please feel free to let us know.  We value your feedback and look forward to welcoming you back in the future.Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 10월 19일
Dear William,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Comfort Inn Sunnyvale.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Veronica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful and accommodating.
2023년 10월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 10월 17일
Dear Veronica,Thank you for the PERFECT SCORE review and detailed feedback about your stay!  Your kind words directed towards our hard-working staff are much appreciated, and your feedback shall be communicated to them, undoubtedly brightening their day. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale, soon.Thank You,Premal ParikhGeneral Manager

4/10 - 별로예요

Craig

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I won't go back and need 12 nights next week
I booked on line one hour prior to arrival and asked for a quiet upstairs room if available. I get the first floor across hall from elevator equipment room. Stupid noisy and after having asked the guy for a quiet room. He said only one available. Probably at my price because hotel looked very empty. The Room was a bit aged and needs some upkeep.
2023년 9월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 29일
Dear Craig,We apologize for any inconvenience during your recent stay. We'll make sure to address the noise issue and consider your request for a quieter room in the future. Our team strives to provide the best experience for our guests, and your feedback helps us improve. Please give us another chance on your upcoming stay, and we'll do our best to meet your expectations.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Abelardo

Perfecto volveré otra ves
2023년 9월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 28일
Dear Abelardo,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Debra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel for the price in this area
The beds and pillows were comfortable, the room was quiet, blackout curtains worked perfectly, shower was perfect
2023년 9월에 5박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 28일
Dear Debra,Thank you so much for the PERFECT SCORE review and detailed feedback about your stay!  I am so glad you had a comfortable stay in our clean rooms. It's great to hear you found our place quiet and peaceful during your stay. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale, soon.Thank You,Premal ParikhGeneral Manager

6/10 - 괜찮아요

Charles 님, San Jose

가족 여행
Rooms are very small, bathroom extremely small and shower is about 3’X3’. Breakfast was decent.
2023년 9월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 26일
Dear Charles,Thank you for the detailed feedback about your stay at Comfort Inn Sunnyvale. We appreciate your comments about our breakfast. We understand that our room sizes and bathroom dimensions may not meet everyone's expectations, and we apologize if this caused any inconvenience. If you choose to stay with us again, please feel free to inquire about room options that might better suit your preferences. We hope to have the opportunity to host you in the future and provide an even more enjoyable stay.Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wi-Fi is not very good. Zoom calls are impossible.
2023년 8월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 12일
Dear William, Thank you for your review. We deeply apologize for the issues with connectivity during your stay.  We hope you will stay with us again soon next time you visit Sunnyvale for a more positive experience. Thank You, Premal Parikh General Manager

2/10 - 너무 별로예요

Alvaro

2023년 9월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 10월 3일
Dear Alvaro,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for staying at Comfort Inn Sunnyvale.Sincerely,Premal ParikhGeneral Manager

4/10 - 별로예요

Donna

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I hated the weed smell everywhere on the property. I thought this hotel was a non smoking facility! Very disappointed with this problem!!
2023년 9월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 6일
Dear Donna, Thank you for taking the time to rate our hotel. Your stay at Comfort Inn Sunnyvale didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure that our guests have a good time.  However this time, it appears that something was overlooked. We hope to provide a more positive experience on your next trip to the area.  Sincerely, Premal Parikh General Manager

6/10 - 괜찮아요

Yasuyo

2023년 8월에 5박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 9월 26일
Dear Yasuyo,Thank you for rating your stay at  Comfort Inn Sunnyvale.  We are glad to learn that your stay at our Sunnyvale Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
o
2023년 8월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 17일
Dear William,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sunnyvale.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

thomas

2023년 8월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 17일
Dear Thomas,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast area is not too welcoming. Is not customer oriented by the people that serves.
2023년 8월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 16일
Dear Sergio,Thank you for sharing your thoughts about our breakfast area. We appreciate your feedback and apologize for any inconvenience you experienced during your visit. We take your comments seriously and will address the issue with our staff to ensure a more welcoming and customer-oriented atmosphere. Your feedback helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Samantha 님, Sacramento

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken Beer bottles in Parking Lot where cars had to avoid.
2023년 8월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 16일
Dear Samantha,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the broken beer bottles in the parking lot. Our team will address this issue promptly to ensure a safe and clean environment for all our guests. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for a more pleasant stay in the future.Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Maryknoll

2023년 8월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 29일
Dear Maryknoll,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sunnyvale.Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was big and spacious. Nice to have vending machines for snacks and drinks. Older property, but overall is good.
2023년 7월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 7일
Dear Melissa,Thank you for your kind review! We're delighted that you enjoyed our spacious rooms and convenient vending machines. We take pride in providing a comfortable experience for all our guests. While our property may have some history, we work hard to ensure it is well-maintained and up to modern standards. Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Wendy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 4일
Dear Wendy,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Rebecca

2023년 7월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 23일
Dear Rebecca,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

6/10 - 괜찮아요

Jamarr

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 3일
Dear Jamarr,Thank you for rating your stay at  Comfort Inn Sunnyvale.  We are glad to learn that your stay at our Sunnyvale Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Priscila

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great accommodations:)
2023년 7월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 3일
Dear Priscila,Thank you for a Perfect Score Rating on your stay at Comfort Inn Sunnyvale.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Sunnyvale.Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Brittany

2023년 7월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 22일
Dear Brittany,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Riley

2023년 7월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 8월 3일
Dear Riley,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Janine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and accommodating staff! Would definitely stay again!
2023년 6월에 4박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 7월 4일
Dear Janine,WOW! Thank you for the PERFECT SCORE REVIEW of your stay at Comfort Inn Sunnyvale. I am glad that you were impressed by our hotel and had a great time staying with us here in Sunnyvale. We offer the best accommodations at the lowest rates in town. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Sunnyvale. Until then, Take Care!Thank You,Premal ParikhGeneral Manager

6/10 - 괜찮아요

BECKY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Checkin went flawlessly. The hotel is just older and it’s very noisy. You hear everything going on but the morning breakfast was wonderful.
2023년 6월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 6월 14일
Dear BECKY,Thank you for your review and feedback. We're glad to hear that your check-in process went smoothly and that you enjoyed our breakfast. We apologize for any inconvenience caused by noise during your stay. As an older hotel, we understand that soundproofing can be a challenge, but we'll certainly take your comments into consideration as we work on improving the overall guest experience. If there's anything else we can do to make your future stays more enjoyable, please let us know. We hope to have the opportunity to welcome you back soon.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Jermaine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 6월 15일
Dear Jermaine,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

6/10 - 괜찮아요

Girard

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was there two nights over a three day weekend on a mini-vacation with my girlfriend, and we did not travel with any children. The property was clean and the staff was nice. No complaints on those items. We did notice that there were not enough tables for the number of people at the breakfast area. I noticed the staff filled up a cafe latte machine with new beans and used their bare hands to smooth out the level of new beans... and they ran out of eggs for about 10 minutes, so the breakfast was fair. Pool was undergoing renovations, which was disappointing. Gym/Fitness room appeared nice although we just looked and did not use it. Bottom line, it was a clean, quiet place to sleep while in town going to several events.
2023년 5월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 6월 1일
Dear Girard,Thank you for the detailed feedback about your stay at Comfort Inn Sunnyvale.  It makes us so happy to know that you loved our well-maintained and clean hotel during your stay. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We consider your suggestions about the breakfast table and will surely plan it for the convenience of our guests. It's great to hear that you found our place quiet and peaceful during your stay. We hope you will give us another chance to provide you with a better experience.Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Jatin Vitthalbhai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean. Everything worked as it should. Just a nice stay! Good job
2023년 5월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 5월 26일
Dear Jatin,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!.   Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Wai Shan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room is relatively small. Restroom and the shower space is so small.
2023년 5월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 5월 17일
Dear Wai Shan,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Comfort Inn Sunnyvale. Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Charity

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Calm and quiet
2023년 4월에 7박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 5월 3일
Dear Charity,Thank you for the positive review of your stay at Comfort Inn Sunnyvale. I'm delighted you enjoyed a quiet environment and we were able to make your stay comfortable and relaxing.  We would love to host you again next time your travels bring you back to Sunnyvale. Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice but the worker in the breakfast room was not friendly. My husband said, “Good Morning” twice and she didn’t respond nor smile. The doors from the back parking lot to the rooms did not lock at night.
2023년 3월에 3박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 4월 10일
Dear Guest,Thank you for your insightful feedback and for staying with us again. I'm really sorry to hear that you've had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service; however, we are sorry we missed the mark this time. I'll ensure your feedback is passed on to the team members so they can better their performance in future interactions. We would love to host you again on your next visit to Sunnyvale and provide a more positive experience. Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Lupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
My stay was a pleasant experience for a one night stay. It was quiet. I always take drinks and snacks with us, so the small fridge that was provided was nice too have. Clean accommodations. Lots of parking spaces. They did provide breakfast but we ate somewhere else. Quick check-in and check-out.
2023년 3월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 3월 31일
Dear Lupe,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Comfort Inn Sunnyvale.  It is awesome to learn that you enjoyed the quiet ambiance Comfort Inn Sunnyvale provides. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We are glad to see that your experience checking in was smooth and effortless. We look forward to hosting you again in the future. Thank you for staying with us! Thank You,Premal ParikhGeneral Manager

8/10 - 좋아요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 3월 28일
Dear Raul,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sunnyvale. Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Ralph

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
2023년 3월에 1박 숙박함
답변 제공: Comfort Inn Sunnyvale Management 님, 2023년 3월 14일
Dear Ralph,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Akshay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a good hotel. You know what to expect and you'll get that.
답변 제공: Comfort Inn Sunnyvale Management 님, 2023년 1월 3일
Dear Akshay,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You,Premal ParikhGeneral Manager

6/10 - 괜찮아요

Lara

가족 여행
좋아요: 편의 시설/서비스
Decent, affordable rooms. Breakfast included most days consisted of fresh waffles, eggs, sausage. Had to switch rooms because heating unit made noise like something was stuck and blowing around inside, then got the same room again on next trip with problem not fixed. National Clarion Rewards system got hacked, and a scammer called phishing for my complete credit card number. This was obviously their system, because the scammer had information only available to hotel system. Be careful if someone contacts you from the “billing department”.
답변 제공: Comfort Inn Sunnyvale Management 님, 2023년 1월 2일
Dear Lara,Thanks for taking the time to provide us with your valuable feedback!  We are glad you enjoyed your stay at our affordable property.  We are happy to see that you enjoyed our complimentary breakfast.  We apologize for the inconvenience caused due to the noisy heater. We value your feedback and will fix this as soon as possible.  It would be very helpful to us if you could contact us and provide more context on the issue you faced with the scammer. We want to inform you that our guest's safety is our top priority. This is not the kind of experience we want our guests to have. We will investigate the issue with our team and ensure this does not happen again.I hope you choose us again when you return to Sunnyvale; we would be glad to host you! Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Edward

2022년 12월에 2박 숙박함
답변 제공: Premal Parikh General Manager 님, 2023년 11월 7일
Dear Edward,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 - 훌륭해요

Perry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was friendly. The breakfast was good. Only bad part was my door kept getting jammed.
답변 제공: Bob P, Owner 님, 2022년 12월 8일
Dear Perry,You MADE OUR DAY! Thank you so much for taking the time to leave us A PERFECT 5-STAR REVIEW of your recent stay at Comfort Inn Sunnyvale.  Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.Your recommendation is highly appreciated. Thanks again for choosing to stay with us!Thank You,Premal ParikhGeneral Manager