표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1003개 이용 후기 중 472개" "
10 - 훌륭해요
472
평점 8 - 좋아요. 1003개 이용 후기 중 223개" "
8 - 좋아요
223
평점 6 - 괜찮아요. 1003개 이용 후기 중 140개" "
6 - 괜찮아요
140
평점 4 - 별로예요. 1003개 이용 후기 중 78개" "
4 - 별로예요
78
평점 2 - 너무 별로예요. 1003개 이용 후기 중 90개" "
2 - 너무 별로예요
90
8.6/10
청결 상태
8.4/10
직원 및 서비스
7.6/10
편의 시설/서비스
8.2/10
숙박 시설 상태 및 시설
8.2/10
친환경
이용 후기
8/10 - 좋아요
Hong
출장 여행
2023년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hong
2023년 5월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 5월 15일
Thank you for the great rating, Hong!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place San Jose/Downtown. We'd like to share an even better experience with you soon.
8/10 - 좋아요
GIDONG
출장 여행
2021년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
옆방 소음이 아쉬움
발렛 주차가 편했습니다. 다만 조식이 베이글과 몇개없어 아쉬웠고, 옆방에서 떠드는소리가 그대로 들려 잠을 편하게 못잤습니다.
GIDONG
2021년 11월에 5박 숙박함
10/10 - 훌륭해요
kisub
2021년 11월 4일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
kisub
2021년 10월에 3박 숙박함
10/10 - 훌륭해요
JaeHee
출장 여행
2021년 9월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
JaeHee
2021년 9월에 5박 숙박함
답변 제공: V 님, 2021년 9월 12일
Thank you for your feedback! Hope to see you again!
10/10 - 훌륭해요
JaeHee
출장 여행
2021년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
JaeHee
2021년 8월에 3박 숙박함
답변 제공: V 님, 2021년 9월 5일
Thanks for your feedback!
10/10 - 훌륭해요
MIRAE
출장 여행
2021년 8월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 다녀간 최고의 호텔
직원들이 너무 친절하고 객실 상태도 너무 깔끔하고 좋았어요 코로나로 인해 조식은 포장되어 있는 상태의 것들을 먹어야 했지만 나름 깔끔히 준비되어 있어 불편함은 없었습니다.
MIRAE
2021년 8월에 7박 숙박함
답변 제공: V 님, 2021년 8월 25일
Hi Mirae, thanks for your feedback! We're happy you enjoyed your stay!
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2021년 8월 21일
좋아요: 직원 및 서비스, 객실의 편안함
Great location
실제 이용하신 고객
2021년 8월에 3박 숙박함
답변 제공: V 님, 2021년 8월 22일
We're glad you enjoyed our location and hope you had a good time in San Jose!
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2021년 7월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is close to go to somewhere in downtown.
실제 이용하신 고객
2021년 7월에 2박 숙박함
답변 제공: V 님, 2021년 7월 18일
We're glad you had a good time in Downtown San Jose and appreciate your feedback!
6/10 - 괜찮아요
Frank 님, Toronto
출장 여행
2024년 4월 26일
별로예요: 직원 및 서비스, 편의 시설/서비스
Great location but very old and dated hotel.
Frank
2024년 4월에 3박 숙박함
10/10 - 훌륭해요
Zoraida
2024년 4월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best experience/ stay I had at this property.
Zoraida
2023년 12월에 1박 숙박함
답변 제공: Shelly 님, 2024년 4월 26일
Dear Zoraida, Thank you for your feedback. We are thrilled that you enjoyed your stay with us! Thank you for your loyalty to Hyatt and please let us know if we may be of further assistance. We look forward to welcoming you again as our guest. Warm Regards, Shelly
10/10 - 훌륭해요
Michael
출장 여행
2024년 4월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean no issues.
Michael
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Michael, thank you for taking the time to share your experience at Hyatt Place San Jose/Downtown. We're thrilled to hear your stay was enjoyable and that our dedication to cleanliness met your expectations. We look forward to welcoming you back during your next visit to San Jose.
10/10 - 훌륭해요
Jeff 님, Clovis
연인과의 여행
2024년 4월 22일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facilities
Jeff
2024년 4월에 1박 숙박함
답변 제공: Gale 님, 2024년 4월 23일
Good evening, Jeff,Thank you for your kind words. I will be sure to share your remarks with our staff. They work very hard to make your stay comfortable. We look forward to seeing you in the near future. Warm Regards,
10/10 - 훌륭해요
DANA 님, Vacaville
연인과의 여행
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking close by. Theres a garage you can park in right there but they wanted i think $60! We were only staying one night, actually only needed it for 12 hours! No thank you. Room was good, clean and comfortable. Breakfast started at 7, we had to leave at 6:45- 6:50 and they were firm with that 7:00 start time so that was disappointing since breakfast was the deciding factor in choosing this hotel.
DANA
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Dana, it's regrettable to hear that the parking fees were startling. We aim to provide convenience for our guests, though in bustling city centers, parking can be challenging and sometimes involves a fee. We're gladdened that your found your room to be neat and cozy. We adhere to strict timing for meals to ensure we offer fresh and wholesome food. Your feedback regarding the breakfast timings has nevertheless been noted, and we appreciate your choice of Hyatt Place San Jose/Downtown based on our breakfast offering. We hope we get a chance to host you again and offer a more enhanced experience.
6/10 - 괜찮아요
Angie
2024년 4월 17일
좋아요: 직원 및 서비스
Angie
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Angie, we see that you've rated us with a neutral score. We would appreciate if you could provide some more specific feedback about your stay, so we can understand the areas where we could improve. We're always working to provide outstanding experiences and your insights would be immensely valuable. Thank you for choosing to stay with us.
10/10 - 훌륭해요
Aurelio
가족 여행
2024년 4월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, close to SJSU where I needed to go. Breakfast complimentary with good options. Good property conditions (looks recently renewed). Little noisy late at nights, as it is close to a light train and not far away of airport. I could hear the bells of the light train late at night and some airplanes here and there. Still, other options were closer to airport so probably would be worst in terms of noise.
Aurelio
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Aurelio, thank you for sharing your experiences at Hyatt Place San Jose/Downtown. We're thrilled that you appreciated our convenient location and the varied breakfast options. We pride ourselves in maintaining our property well for all our guests. We do understand that being in a busy location might sometimes contribute to slight noise disturbance. However, we're glad that you considered our hotel as a potentially quieter option compared to others near the airport. We value your feedback and look forward to welcoming you again.
6/10 - 괜찮아요
Kenny
단체 여행
2024년 4월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was great, room was great. Parking was terrible. They charged me 90 dollars for 2 nights and I wasn’t even able to park in the structure because the lot was full. Didn’t get a refund when asked for one.
Kenny
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Kenny, it's encouraging to learn that you enjoyed your stay and the room at Hyatt Place San Jose/Downtown. We regret, nonetheless, that the parking situation was less than ideal. Our charges are transparent and outlined during the booking stage, but we understand the inconvenience caused when the lot gets full. Your feedback is valuable, and it will help us ensure smoother parking experiences in the future. We wish to welcome you back for a more seamless stay next time.
10/10 - 훌륭해요
Devon
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and welcoming!
Devon
2024년 4월에 2박 숙박함
답변 제공: Travis 님, 2024년 4월 17일
Hello Devon!Thank you for taking the time to write a review of our hotel. It's great to hear our staff helped to make your stay enjoyable. We look forward to welcoming you back again soon. Warm Regards, Travis
10/10 - 훌륭해요
J
가족 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. A little noisy with planes landing and trains coming in and out. Good breakfast with real food😊
J
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
J, it's fantastic to hear that you appreciated the Hyatt Place San Jose/Downtown. We're glad to know our breakfast with a variety of hearty options was to your liking. We acknowledge your comments about external noises and we continue working on improvements to provide a more serene environment for our guests. We can't wait to welcome you back again in the future.
8/10 - 좋아요
Alyssa
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Parking was super inconvenient especially if you try to get a parking late.
Alyssa
2024년 4월에 1박 숙박함
답변 제공: Gale 님, 2024년 4월 16일
Good evening, Alyssa, Iam sorry that you felt paring was inconvenient. Thank you for taking the time to review your past stay with us. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations.. All comments are communicated to hotel management, so they are aware and to help better our location. If you would like help addressing these concerns, please send a detailed message including dates of stay and the first and last name the room was booked under to propertyreviews@hyatt.com. We thank you for choosing to stay with us and hope to have the opportunity to welcome you back again soon.Best Regards,
8/10 - 좋아요
Jennifer
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jennifer
2024년 4월에 1박 숙박함
답변 제공: Angela S 님, 2024년 4월 16일
Hello Jennifer,Thank you for taking the time to rate your experience. We are thankful you chose to stay at our hotel and look forward to welcoming you back soon.Best regards,Angela
10/10 - 훌륭해요
Aaron
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Aaron
2024년 4월에 2박 숙박함
답변 제공: Angela S. 님, 2024년 4월 16일
Hello Aaron,Thank you for taking the time to rate your experience. We appreciate your choosing to stay at our hotel and look forward to welcoming you back for another great stay. Best regards,Angela
10/10 - 훌륭해요
ronald 님, Alameda
단체 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took me awhile to find the entrance and when I did I was unsure if I was allowed to park there to check in. I later saw that other people parked near the entrance anyway to load and unload. The entrance side looks like a back alley way and I drove right pass it the first rime. They got in and out parking 40$ a day there are cheaper options but is convenient. Staff were friendly amd right on points. Ty
ronald
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Ronald, it's incredible to hear that your stay at the Hyatt Place San Jose/Downtown met your expectations. We acknowledge that finding the entrance can be a bit tricky, and we appreciate your feedback as it gives us an opportunity to clarify signage for future patrons. We also understand your concerns about the parking rates and will take your comments into consideration. It sounds like our amicable team members positively impacted your visit, which is always refreshing to hear. We can't wait to welcome you back on your next visit to San Jose.
2/10 - 너무 별로예요
LUZ
가족 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has more than 200 rooms but only about 150 parking spaces. Additionally, the price to park is outrageous, $40 a day is expensive. The heater was broken and my child and I were cold overnight, we had to sleep with our sweatshirts on. I informed the front desk of my inconvenience and was not compensated in any way.
LUZ
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Luz, it's regrettable to hear about your recent experience. We understand parking availability and charges can be a concern, and we aim to provide clear information about this. We're also sorry to learn about the discomfort you and your child faced due to the heating issue. While we understand the front desk was informed, we always insist on our team members taking prompt action to rectify any concerns. We assure you we'll review these instances to ensure improvements going forward. We hope you'll allow us another opportunity to provide a better experience in the future.
10/10 - 훌륭해요
Jose Benjamin
가족 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and Convenience
Jose Benjamin
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for the wonderful rating, Jose!It's fantastic you enjoyed your time at Hyatt Place San Jose/Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
6/10 - 괜찮아요
Danilo
2024년 4월 13일
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
No guaranteed parking for guests
Danilo
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Danilo, it's unfortunate you had concerns about parking availability. Our hotel typically offers ample parking, but we understand the inconvenience if it becomes full. We are constantly looking for ways to improve and will take your feedback into account. We hope you will find better conditions on your next visit.
8/10 - 좋아요
Mayra
연인과의 여행
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff was wonderful.
Mayra
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Mayra, it's wonderful to hear that you had a great experience with our team members at the Hyatt Place San Jose/Downtown. We always strive to provide a welcoming environment. We look forward to welcoming you back in the future.
10/10 - 훌륭해요
Roy Hashimoto
단체 여행
2024년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very friendly, Manager on duty is very attention to details, very good food at lobby bar.
Roy Hashimoto
2024년 4월에 1박 숙박함
답변 제공: Travis 님, 2024년 4월 10일
Hello Roy! Thank you for taking the time to provide your review of our hotel. It's great to know you enjoyed your stay and had some good food at the lobby bar. We look forward to welcoming you back as our guest again soon! Warm Regards, Travis
4/10 - 별로예요
Sergio
가족 여행
2024년 4월 8일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I liked the easiness to get around. I did not like the fact that the room was not clean to my expectations. I was given a second room floor when on my booking it had a message about a room on a higher floor.
Sergio
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Sergio, your comments are valuable in helping us address areas where improvements may be needed. It's regrettable that room cleanliness did not meet your expectations; it's an area we continually strive to perfect. We also acknowledge your comments about the room location, and we understand the importance of accommodating such preferences where possible. We hope for another chance to serve you better in the future.
10/10 - 훌륭해요
Brittany
연인과의 여행, 아이를 동반한 가족 여행
2024년 4월 7일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful!
Brittany
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Brittany, it's a delight to know you found your stay at the Hyatt Place San Jose/Downtown to be wonderful! We aim to provide an excellent experience for all our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.
10/10 - 훌륭해요
tamaki
아이를 동반한 가족 여행
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
フロントの方がとても親切でした。
tamaki
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Tamaki, we're thrilled to hear that our front desk team members at Hyatt Place San Jose/Downtown impressed you with their kindness. Thank you, and we look forward to welcoming you back soon.
10/10 - 훌륭해요
Marianna
2024년 4월 1일
Marianna
2024년 2월에 1박 숙박함
답변 제공: Krista 님, 2024년 4월 3일
Hello Marianna, Thank you kindly for your 5 out of 5 rating you provided us here at Hyatt Place San Jose/Downtown. We are happy to see you enjoyed your stay and hope to welcome you back as our guest in the future.Warm Regards, Krista
2/10 - 너무 별로예요
Abdul 님, Phoeinx
가족 여행
2024년 3월 31일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area is good and quiet
Abdul
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Abdul, we appreciate your commendation for our location. We trust you had a memorable stay with us and look forward to the prospect of welcoming you back in the near future.
2/10 - 너무 별로예요
sao
아이를 동반한 가족 여행
2024년 3월 26일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fault advertisements! This place was dark, dirty, and out dated! Felt like a motel. Uncomfortable beds and pillows. They need to throw that 99 cent pillows away!!! Would never stay here again.
sao
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Sao, we take your feedback seriously and regret to hear about your experience. It's disheartening that the cleanliness and decor did not meet your expectations. Comprehending the importance of comfort during your stay, we’re disconcerted that our bed and pillow quality fell short of your requirements. Rest assured, we continually strive to improve and your insights will certainly guide us. We hope for another opportunity to better serve you in the future.
10/10 - 훌륭해요
RAJNISH
2024년 3월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
RAJNISH
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Rajnish, thank you for your high praise! Hyatt Place San Jose/Downtown strives to provide a superior experience. Your positive feedback is very encouraging. We can't wait to have you as our guest once more.
8/10 - 좋아요
Scott
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No microwave, loose hook in bathroom, Tp hard to reach especially if your left handed, room was spacious, clean and comfortable bed, Breskfast was excellent
Scott
2024년 3월에 2박 숙박함
답변 제공: Candace 님, 2024년 3월 25일
Dear Scott,Thank you for taking the time to review your recent visit to our hotel. We are overjoyed to hear your positive feedback of the hotel and even more thrilled about your satisfaction with your breakfast and spacious guestroom. We are sorry to hear about the loose hook in the bathroom & not having a microwave in your room. We look forward to welcoming you again in the future at Hyatt Place San Jose/Downtown.Warm regards,Candace
10/10 - 훌륭해요
Olena 님, Crofton
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Olena
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Olena, thank you for the stellar rating of your stay at Hyatt Place San Jose/Downtown! It was our pleasure to host your visit. We trust that you had an exceptional experience with us and we're looking forward to welcoming you back next time your travels bring you to San Jose.
6/10 - 괜찮아요
Roseline
2024년 3월 21일
There was no refrigerator or coffee machine in the room .
Roseline
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Roseline, it appears you had legitimate expectations concerning in-room amenities during your visit, specifically the absence of a refrigerator or coffee maker. Adapting to our guest's desires, we are thoroughly assessing the available amenities in our rooms. Your feedback is valuable and we sincerely hope your next lodging experience will surpass this one.
10/10 - 훌륭해요
Connie 님, Hollister
2024년 3월 20일
Connie
2024년 3월에 1박 숙박함
답변 제공: Dacia 님, 2024년 3월 21일
Hi Connie,We are so happy to learn you enjoyed your stay. Thank you so much for your 5-star rating. Please visit us at Hyatt Place San Jose/Downtown again soon.Kind regards,
10/10 - 훌륭해요
Anuraagh
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great team and service by everyone at Hyatt San Jose
Anuraagh
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Anuraagh, thank you for sharing your experience at Hyatt Place San Jose/Downtown. It's delightful to learn that the diligent efforts of our team members resulted in exceptional service for you. We always strive for such a high level of guest satisfaction. Looking forward to welcoming you back in the future!
10/10 - 훌륭해요
Alexis
2024년 3월 17일
Alexis
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Alexis, thank you for your five-star rating of Hyatt Place San Jose/Downtown! Our team members are thrilled to hear that you had a positive experience. We hope to serve you again in the near future. Safe travels!
2/10 - 너무 별로예요
alondra
연인과의 여행
2024년 3월 14일
They put me in a room right next to rail station passing by all night. Left the same night I arrived.
alondra
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Alondra, it's disappointing to hear about your experience. The position of your room and the ensuing noise seems to have caused inconvenience, which we regret. We try to allocate rooms that cater to our guests' comfort, and it appears we fell short this time. Should you decide to stay with us again in the future, we'd appreciate the opportunity to create a better experience by providing a room best suited to your preferences and needs.
8/10 - 좋아요
Annmarie
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Annmarie
2024년 3월에 4박 숙박함
답변 제공: Jamison 님, 2024년 3월 15일
Hello Annmarie, Thank you for taking the time to leave a rating review of our hotel. We are so glad that you enjoyed your stay! We hope to see you again at Hyatt Place San Jose/ Downtown! Best regards, Jamison
10/10 - 훌륭해요
Tim
연인과의 여행
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel property and parking garage were modern and up to date ,the staff was excellent and the breakfast which was included was very good. San Jose itself is a ghost town with very little pedestrian or vehicular traffic.
Tim
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Tim, thank you for your glowing remarks about Hyatt Place San Jose/Downtown. It's lovely to hear you appreciated our contemporary property, convenient parking, and exceptional team members. Moreover, your compliments on our delicious breakfast are greatly cherished. Although San Jose may be peaceful, there are numerous hidden attractions to discover. We would be more than happy to share some recommendations upon your next visit. Looking forward to welcoming you back soon.
10/10 - 훌륭해요
Jacob
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jacob
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Jacob, Hyatt Place San Jose/Downtown appreciates your stellar rating on Expedia. It's wonderful to know that your stay was to satisfaction. We hope to have the pleasure of your company again in the future.
2/10 - 너무 별로예요
Jazmin
2024년 3월 10일
Jazmin
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 12일
Hello Jazmin, Thank you for taking the time to provide us with your rating. I am sorry to see that you have rated us with a 1 star. Your feedback is very important to us, and we'd like to discuss this further with you; please contact us at propertyreviews@hyatt.com with your stay details.Warm Regards, Krista
10/10 - 훌륭해요
richard
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, accmodating and top notch breakfast
richard
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Richard, thank you for your appreciative words about the Hyatt Place San Jose/Downtown. We're elated to learn that our prime location, accommodating team members and high-quality breakfast surpassed your expectations. We hope to have the opportunity to welcome you back soon.
10/10 - 훌륭해요
Debora
아이를 동반한 가족 여행, 출장 여행
2024년 3월 10일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Clean and great dining option
Debora
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Debora, it's wonderful to hear you appreciated the cleanliness and dining options at Hyatt Place San Jose/Downtown. Maintaining our premise spick and span and offering an enjoyable culinary experience is a priority. We thank you for your kind words and look forward to seeing you again on your next visit.
10/10 - 훌륭해요
PRICILIANO
연인과의 여행
2024년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service!!!
PRICILIANO
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Thank you for the 5/5 rating, Priciliano!It's excellent you enjoyed your time at Hyatt Place San Jose/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
4/10 - 별로예요
Jeremy
2024년 3월 8일
Jeremy
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Jeremy, it seems your stay didn't meet your expectations. We value every guest's opinion and would appreciate if you could provide more detailed feedback so as to aid us in making necessary improvements. We hope to have the opportunity to serve you better in the future.
10/10 - 훌륭해요
Octavia
2024년 3월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Octavia
2024년 3월에 1박 숙박함
답변 제공: Rebecca 님, 2024년 3월 8일
Hello OctaviaThank you for your recent stay at Hyatt Place San Jose/Downtown. Thank you for taking the time to provide 5-stars. We hope to welcome you back again.Warm regards,Rebecca