The hotel location was excellent for me not only because it was close to most family and friends in Sofia. In addition it offered excellent choices for eating out, shopping and close to the tram #7, just few stops away from the city center.
The staff was friendly and willing to help with anything. The room included a washer which was great and there was a drying rack to air dry your clothes on the balcony. The bedroom carpet was in a dire need of replacement and the furniture was generally in need of steam cleaning, but the convenient hotel location made up for it in my opinion. The breakfast was included with my type of reservation, though it offered a rather limited choices (i.e. compared to the lavish Hilton breakfast buffet). (Note, that when you order "coffee", you will get a double concentrated espresso...) The outdoors restaurant space was delightful under the arbor of greenery. The hotel and rooms are surprisingly quiet considering a major highway is only 100 m away. All in all the place is worth the money and it is a very budget friendly option by American standards.