Cassia Sokcho

5.0 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Cassia Sokcho combines city excitement with family comfort. Guests can dine at two restaurants or enjoy drinks at the poolside bar while children participate in kids' club activities. The property offers a perfect balance of luxury and practical amenities for all ages.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Kitchen
  • Pet friendly
  • 24/7 front desk
The current price is ₩200,000
₩220,000 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 37 of 37 rooms

Deluxe - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 39 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe - Twin

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Premier - King

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier - Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 61 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds, Harbor View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 53 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Partial Sea View (2 Twin Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 79 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 81 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe 2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 124 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Family Club Premier - King

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 81 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Club 1 Bedroom Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 79 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior Twin Room

7.6 out of 10
Good
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Harbor View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Partial Sea View (1 King size bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 91 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

2 Bedroom Suite - Breakfast, Swimming pool and Sauna for 2 guests

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 81 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe 2 Bedroom Suite - Breakfast, Swimming pool and Sauna for 2 guests

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 124 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 73 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite King - [Stay & Relax PKG] Breakfast, Swimming pool and Sauna for 2 guests

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 59 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Junior Suite Twin - [Stay & Relax PKG] Breakfast, Swimming pool and Sauna for 2 guests

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 53 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite - [Stay & Relax PKG] Breakfast, Swimming pool and Sauna for 2 guests

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 73 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Suite King - [Stay & Relax PKG] Breakfast, Swimming pool and Sauna for 2 guests

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 91 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

1 Bedroom Suite Twin - [Stay & Relax PKG] Breakfast, Swimming pool and Sauna for 2 guests

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 79 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

Premier Pool Suite, 2 Twin Beds, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
  • 81 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Superior Twin (Pet-Friendly | Rabies Cert. within 1 yr & Agreement Required | Breed Restrictions)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Deluxe King With Harbor View

  • Sleeps 2

Deluxe Twin With Sea View

  • Sleeps 2

Premier King With Sea View

  • Sleeps 2

Premier Twin With Sea View

  • Sleeps 2

Family Club Premier King

  • Sleeps 2

Junior Suite Twin With Harbor View

  • Sleeps 2

One-bedroom Suite Twin Partial Ocean View

  • Sleeps 2

Family Club One Bedroom Suite Ocean View

  • Sleeps 2

Two Bedroom Suite Partial Ocean View

  • Sleeps 4

Deluxe Two Bedroom Suite Ocean View

  • Sleeps 4

Superior Twin With Harbor View

  • Sleeps 2

Junior Suite King With Harbor View

  • Sleeps 2

One Bedroom Suite King Ocean View

  • Sleeps 3

Deluxe Suite Partial Ocean View

  • Sleeps 2
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About the neighborhood

Map
120 Daepohanghuimang-gil, Sokcho, 24901

What's nearby

  • Daepo Port - 4 min walk - 0.3 km
  • Seorak Sunrise Park - 11 min walk - 0.9 km
  • Oeongchi Beach - 18 min walk - 1.5 km
  • Sokcho Beach - 19 min walk - 1.6 km
  • Sokcho Eye - 5 min drive - 3.0 km

Getting around

  • Yangyang (YNY-Yangyang Intl.) - 21 min drive

Restaurants

  • ‪남경막국수 - ‬1 min walk
  • ‪팔팔회센타 - ‬3 min walk
  • ‪모녀가리비 - ‬3 min walk
  • ‪부부튀김 - ‬3 min walk
  • ‪부부횟집 - ‬3 min walk

About this property

Cassia Sokcho

Luxury family-friendly hotel near Daepo Port
Located close to Sokcho Beach and Dongmyeong Port, Cassia Sokcho provides a poolside bar, a grocery/convenience store, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a children's club (surcharge), and luggage storage
  • Wedding services, massage treatment rooms, and a banquet hall
Room features
All 674 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Extra amenities include:
  • Heated floors, separate tubs/showers, and bidets
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; KRW 66,000 for adults and KRW 33,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Children's club
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's club (surcharge)
  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms

Spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • 26 floors
  • 3 buildings
  • Banquet hall
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Heated bathroom floor
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s breakfast is available from 7-8:30 AM and 9-10 AM (closed 8:30-9 AM).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 55000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 66000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 66000 for adults and KRW 33000 for children
  • Pet fee: KRW 55000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 66000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cassia Sokcho Hotel
Cassia Sokcho Sokcho
Cassia Sokcho Hotel Sokcho

Frequently asked questions

Does Cassia Sokcho have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Cassia Sokcho?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Cassia Sokcho on Nov 19, 2025 start from ₩200,000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cassia Sokcho pet-friendly?

Yes, Cassia Sokcho allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of KRW 55000 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Cassia Sokcho?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cassia Sokcho?

Check-out is at 11:00 AM.

Where is Cassia Sokcho located?

This family-friendly Sokcho hotel is located near the beach, within 1 mi (2 km) of Daepo Port and Sokcho Beach. Dongmyeong Port and Seoraksan National Park are also within 3 mi (5 km).

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Cassia Sokcho Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 195 out of 407 reviews
Rating 8 - Good. 97 out of 407 reviews
Rating 6 - Okay. 50 out of 407 reviews
Rating 4 - Poor. 26 out of 407 reviews
Rating 2 - Terrible. 39 out of 407 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Gangwon. It makes the facility always crowded. Being patient and relaxed prepared for staying in the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Junku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jul 2025

10/10 Excellent

Jong-Bum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassia Hotel perfect with just a 2% improvement

Cassia Hotel provided the highest level of satisfaction in every aspect, including its location and service. However, the long wait time during check-in was an issue, and when I booked through Hotels.com with a breakfast-included package, the handling of leftover breakfast coupons was inadequate. I hope these issues can be addressed in the future.
Stayed 2 nights in Aug 2025

2/10 Terrible

Hye Na

Liked: Property conditions & facilities
Disliked: Staff & service
I was told to come late due to delays, so I arrived at 4:30 PM—only to wait until 6:30 PM to check in. We lost an entire day of our family vacation and couldn’t use any amenities. Staff showed no remorse and instead lectured us with comments like, “I’ve worked at other hotels too.” Well, so have I—stayed at many, and this was by far the most disappointing. This was at Cassia Sokcho.
Stayed 1 night in Jul 2025

10/10 Excellent

Diego

Liked: Property conditions & facilities
Safe
Stayed 1 night in Apr 2025

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2025

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

카시아 추천하지 않습니다.

When I checked in, the toilet was already clogged, and I had to call service to fix it. Then it clogged three more times. They told me it was because I used too much toilet paper. So… am I supposed to believe a ghost used excessive toilet paper before I even arrived?
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very satisfied with the room condition, but I had to be patient for check-in, using dining service and taking lifts. I understood too many customers stay in the hotel during the holiday, though it would be great you estimate your capacity more precisely. Anyhow I was happy to stay with you.
Stayed 2 nights in May 2025

10/10 Excellent

Minah

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2025

6/10 Okay

igor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you want to visit this place be prepared to stay hungry for hours on end because hotel does not provide breakfast for people. We were searching for place to eat but the way it works here is that if you did not reserve breakfast you cannot eat at all and all the other places are closed inside and outside hotel until the breakfast time is over which is at 0900 or 1000 in the morning. Room service also does not start before breakfast time is over which is very convenient wink wink. I have been around the globe and visited many places, but never have I ever waited for hours to eat.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking food waa amazing. Staff was very helpful
Stayed 3 nights in Aug 2024

8/10 Good

Han Ick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
They don't clean windows...so dirty you can't see thru them
Stayed 2 nights in May 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Before making the reservation, I was surprised at the ~8.0 rating on Expedia, given that this was a Banyan Tree property. After our stay, I am very surprised at why the rating reviews were so high. If I could give it 0 stars, I would. This is definitely a nice, clean properly since it was recently built but almost everything about it was just awful. If the price was 2 or 3 star hotel, perhaps worth it. Why? * I did not expect luggage service when checking-in but at the same time, I was hoping to easily find the lobby. No signs and one bad turn in the parking lot made me exit the properly and make a U-turn 1-2 km up a hill to get back to the properly. Second time around, still had a hard time finding the lobby. * There were some bad comments about the staff here. I do not think they are bad people but the staff has no experience operating a 5-star hotel. We checked-in late but then, were told breakfast (which was included) would only be served at 6:30am. * The elevators are a nightmare and almost comical. * Getting a call from the front desk at around 11:50pm is a bit rude, especially given that they were calling about a sofa that we never asked about. * Aside from the bottled waters in your room and the toilet, everything will cost you extra and most are not worth it. Spending ~$100 for a few swimming laps is just ridiculous. * I still could not figure it out why they have bathtubs in the room (and not in the bathroom).
Stayed 3 nights in Oct 2025

10/10 Excellent

Yoon Su

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Feb 2025

10/10 Excellent

EUNJOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Center of Sokcho

It was unconvinient to pay the bakery and the cafe seperately.
Stayed 1 night in Nov 2024

4/10 Poor

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property has the potential to be a very nice option for the area. We had mixed feelings in various areas: 1) Reception and Check-in: Great check-in, staff provided good information and was quick and efficient. 2) Additional charges: We booked a suite with pool and sauna options for our Family of 4 (reservation only covers 2)- The package should be modified to cover everyone on the reservation. 3) Air conditioning in the room was disabled and only enabled after calls of tempearture too hot within the room. This was resolved at 11 PM on our first day of the stay. This policy should be revised to give guest control of the room temperature without having to go thru the discomfort first. 4) Restaurants have various policies that are not customer service friendly IE: Horizon facility is near the pool entrance but guest are not able to sit at the restaurants if you have on swim gear (fully covered rash guards). Fogo has limited children's options on the menu, making it not as Family friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Ji Hyon

Liked: Cleanliness, staff & service, amenities
I stayed in this hotel for my bday celebration. The rooftop was gorgeous! It was the highlight of the trip. Breakfast is good, but the line is long. There’s a massive bathtub in the living room area which I liked. However, the hotel is super new, so they will need a lot of coordinations in their services. Check-in was slow, staff didn’t know enough about their own facilities. I’m sure they will get there eventually and it has a lot of potential in a great location.
Stayed 2 nights in Jun 2024

4/10 Poor

mijeong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Cassia sokcho with a lot of regrets

It was peak season, but the check-in waiting was very long and the response at the hotel was absurd. The breakfast was also too long, and it was a pity that the cleaning condition of the room was also five-star. I was surprised to see the leftover coffee on the glass.
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all if you are not staying in tower A, all the amenities are too far away. This is not a resort nor a hotel. We stayed two nights and they said the cleaning is not done on the second day without any notification. No room service and only one restaurant in the hotel close at 10pm. The swimming pool is charged extra ₩80.000 per person. The Kids Club is also charged almost ₩30,000 for 1 child and 2 adults but it is almost empty and nothing to do there. If you want to take the kid to the reading or drawing room that is all for extra charge which was ridiculous. I would highly recommend to think twice before staying at this hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Minji

Disliked: Cleanliness, room comfort

Worst $1200per night stay

Horrible . Worst hotel I’ve been to in my lifetime. Clean only because it’s new. I was staying in a $1200 per night room with friends and family . The hotel is worthy of maybe $80 per night 1) bad service. Doesn’t pick up the phone at the front desk 2) charges for the swimming pool. 3) most of the people are not trained well at all at the front desk. They need retraining. 4) no amenities. Asked for lotion . They do not have.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Disappointed..

It was my 2nd stay in this hotel, the 1st stay, one of the staff said, will give me an upgrade, but gave me a so lousy view which only can see a small port and road. Importantly the main view was Lotte resort. I was wondering a lot of rooms are available, however why he has to put me in such room which doesn’t even have a bathtub in the line room. This 2nd stay, I booked a King bed room, the bathtub is in the living room with ocean view. However the other tower rooms are so close, when I get into bathtub I have to close curtains, ocean view is useless. It was so very uncomfortable. In the bathroom, water isn’t going down when I showered… On the floor, on the table, on the chairs and wherever have painting drops. The smalls of new renovation works were so bad.. had to open the balcony door all along. I had high expectations of the hotel as it was developed from banyan tree, maybe I should not..
Stayed 1 night in Jun 2024

10/10 Excellent

??

객실이 깨끗하고 쾌적함
Stayed 1 night in Nov 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
바다뷰가 좋았고 깨끗하고 시설 좋음
Stayed 1 night in Sep 2025