솔리헐, 버밍엄의 수영장이 있는 호텔

“Parking , staff”

“Helpfully staff and good location”

“A very nice hotel in every respect”

“We checked in ok but once we arrived in our room it went down hill. The carpet was dirty with stains and clearly hadn't been hoovered well. Mould on window frame and on sealant in bathroom. We found something disgusting on the sink and hair in the bed. We complained and were upgraded to a better room. It was much better but clearly still in need of basic maintaince. Breakfast was very small one helping with very little given especially for the cost of it.”

“I can hear everything through the wall.”

“The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across...